Upgrading from Photoshop trial to subscription - lost filters!

After my trial of Photoshop expired I purchased a years subscription (prepaid) and am frustrated that what I now have isn't just like the trial. More specifically, I can't access filters (greyed out). Also, when I open it it still refers to a trial with 29 days remaining even though I paid for a years subscription.

Photoshop General Discussion to ask about filters
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

Similar Messages

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    Good day!
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