Upgrading from PSE9 to 11 on Mac OSX

I am finding it impossible to upgrade from PSE9 to 11 with either an upgrade disc or using the download. I have a valid license code...
I have tried the using Adobe cleaner tool and multiple machine restarts....
The error message I get is:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 5 error(s), 3 warning(s)
WARNING: DW031: Payload:{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 has been updated and has been selected for repair. The patch {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 has been updated and has been selected for repair. The patch {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 will be uninstalled now.
----------- Payload: {FA19351D-E98C-48C1-B5E1-0C8C42B5E11C} Adobe Photoshop Elements 11 11.0.0.0 -----------
ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop Elements 11/Adobe Photoshop Elements 11"(Seq 1)
ERROR: DW063: Command ARKDeleteSymlinkCommand failed.(Seq 1)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Photoshop Elements 11_AdobePhotoshopElements11_en_US: Install failed
ERROR: DW050: - Adobe Photoshop Elements 11: Failed due to Language Pack installation failure
Any assistance would be appreciated, it's frustrating having paid for a product not to be able to use it...

start here: http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

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