Upgrading from W 8.1 to 10, Key doesn't work

This laptop was purchased with Windows 8.1 pre-installed. The Windows 10 software is on my C drive and I tried installing it. The window asks for the Key. I've run the CMD wmic path softwarelicensingservice get OA3xOriginalProductKey. It gives me a Key but the installation program says the key doesn't work. Some sites say all updates must be installed. Done!Some sites say ignore the key and proceed. I can't as the software is very snooty - the OK cell is grayed out. Any suggestions? As an aside, I can't believe all the fluff on the Internet about installing W10. BTW, I installed W10 on an old ASUS Eee PC without any problem.

Hello, Thank you for posting in the HP Support Forum. Please, refer to this thread: http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/problem-with-activation-after-upgrade-to-windows-10/td-p/5172044

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