Upgrading gt70-0ne-276 from windows 8 to 8.1

My unit originally came with win 7.  I sucessfully upgraded to win 8.  When windows 8.1 came out I gave it a shot and it caused my laptop to take about 6 minutes to boot.  I came to find out that 8.1 was not supported on my model at the time after looking on msi website..  So I had to reinstall win 8.  Now I see on their website that it is compatible.  Looking at the bios,drivers and EC I don't see any changes that would indicate that 8.1 now works on this model.  Does anyone know specifically what the issue was to begin with that caused them to not recommend it?  I want to give it another shot.

I check MSI Website and no driver for your NB for Windows 8.1.
The problem about why not supported are some driver are not available for some component for Windows 8.1 and because of that, no certified driver approve by Microsoft, they can't offer it on MSI website.
Now the point are only some driver should not be compatible, I think some case the BT or touchpad, depend of model.
driver and utility like SCM should be download from another model like GT70 2OE.
Normally get windows 8.1 should not make it slow, only get something don't work, and it's recommanded to uninstall all driver first before make the update to Windows 8.1 and then reinstall the last one found on an other model after update.
I know some people do it and work well. But MSI will never confirm it work and it can happen you lose some function, so you have to choice, did Windows 8.1 will give you something you need and it's ok to try it and maybe lose something or you want it only because it's the latest version ? Make your choice base on your need

Similar Messages

  • Recently "lost" a purchased song, (Plus the accompanying artwork) from my i-tunes library, after upgrading my O.S. from windows XP to windows 7.  Is there any way to get the original song back, or, at least, re-purchase it?... I tried t

    recently "lost" a purchased song, (Plus the accompanying artwork) from my i-tunes library, after upgrading my O.S. from windows XP to windows 7.
    Is there any way to get the original song back, or, at least, re-purchase it?... I tried to do the latter, (It's still available in the itunes store) but, when I clicked on the buy link, I was informed that I had already bought it and was only given the option to, either, copy the link or send it to Facebook/Twitter
    I also, inadvertently, deleted a couple of default playlists (Notably recently added) while attempting to get the song back.
    Can someone out there, please, help me out. with the solution(s). (preferably step by step if possible, as I'm a bit of a Homer Simpson when it comes to this sort of thing) .. Doh!! :-(

    Hello, MrKite549. 
    Here is an article that will walk you through download any past purchases that are missing from your iTunes library. 
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht2519
    Cheers,
    Jason H. 

  • MSI GT60 0NE Reformat from Windows 8.1

    So I recently updated my GT60 0NE's Windows 8 to 8.1, but now I'm deciding to just completely reformat my computer back to OEM factory settings.
    I have read that there are some issues regarding the function of the F3 recovery partition (I haven't personally tried it yet.)  I've also read that another option is to use the built-in refresh/reset function in Windows 8 instead if the recovery partition doesn't work.
    My questions are:
    1. Which one should I use?  Assuming I can access the OEM factory settings recovery partition, should I use that or the built-in Windows 8 reset function?
    2. If I use the built-in Windows 8 reset function, will it reinstall Windows without any of my laptop drivers and/or delete the recovery partition?
    3. If I reformat my laptop using either method, will it not recognize the RAID 0 setup of my C drive?  That and built-in drivers are the main reason I want to stick with the OEM recovery partition.  Although hunting for the drivers will be easy, I have no clue how to set up RAID 0 (it came as default when I bought my laptop.)
    3. I have 2 recovery partitions: BIOS_RVY and winRE_tools.  What are they for?  If possible, I'd like to keep the option of having the OEM recovery partition for future reformats for the drivers (unless it's not needed with the new Windows 8 reset function), but these recovery partitions are installed in different drives (one is on my C drive and the other is on my D drive.)
    4. I am currently using the BETA EC firmware that prevents throttling.  Will reformatting my laptop cause it to revert back to the original EC firmware?  (I assume it won't since it's a firmware update.)
    I hope someone can answer my questions.  Thanks in advance!

    Quote from: darkhawk on 19-November-13, 20:03:07
    1. I would use the OEM Factory Recovery partition (using F3 during boot). This will reset you back to your original settings as if you just bought the notebook.
    2. It will essentially make the laptop as if you just brought it home from purchasing it. Your recovery partition will remain intact.
    3. It will recognize the RAID 0 most likely (Windows should have the required Intel raid drivers built in to recognize it). But you will have to find all the drivers and install them on your own. You won't need to worry about the RAID drivers that much honestly.
    4. BIOS_RVY is for recovering via the F3 option mentioned above. I'm not sure what the winRE_tools are for.
    5. Reformatting the hard drive will not effect the EC firmware. It is seperate.
    Thanks for the answers darkhawk.  Two last questions:
    1. What exactly is the difference between using the OEM Factory Recovery partition through F3, and using the built-in windows 8.1 reset function?  Don't they both restore to factory settings?  I was thinking the difference was that OEM = restore to how you got your laptop originally, and Win 8.1 reset = clean install w/o any drivers or programs aside from basic windows OS.
    2. After I upgraded to Windows 8.1 my screen "blinks" after I input my password and press enter to login.  It's not a black screen of death or anything, it literally just blinks once and proceeds as normal.  Is that something I should be worried about?  I have not been able to find anything online about it (most search results talk about black screen problems or flickering problems, while mine is literally just an ADD annoyance.)  This only started happening after I upgraded from 8 to 8.1

  • Upgrade from Windows 8 to 8.1 failed with C0000022, unable to repair or rollback

    I attempted to upgrade my desktop PC from Windows 8 (Pro, x64) to Windows 8.1, using the "Update via the Windows Store" download method. The update failed, and now I can't use the PC. I cannot find any way to repair the Windows 8.1 installation;
    nor can I find any way to roll back to the old (functional) Windows 8 installation. I've searched the web for answers, and chatted with MS Support staff, and still no resolution yet. Any assistance to regain a functional system would be greatly appreciated.
    Details
    The PC is a decent spec box. No longer high-spec, but still well above the minimum requirements:
    6Gb DDR3-1333 RAM
    Intel Core i5-750 CPU
    256Gb SSD drive as the primary Windows system partition (C:) with plenty of free space
    1Tb HDD as a second partition for User data (D:) with plenty of free space
    DVD drive (E:)
    NVIDIA GTX260 graphics card
    Logitech USB keyboard
    Logitech USB optical mouse
    An older webcam & printer that required some manual driver updates to function on Win8 (everything else worked out-of-the-box).
    The PC was running Windows 8 Pro (64-bit, clean install) without any issues, for at least four months prior to the upgrade. Before that, it was running Windows 7 (x64, probably Ultimate but I forget) again without any issues.
    All Windows versions are legit MSDN installs (I am a subscriber). I've also seen other install issues in this forum related to ZoneAlarm - I have never installed ZoneAlarm so that is not a factor here.
    The Win8 to Win8.1 Upgrade
    A couple days prior to the upgrade, I enabled Client Hyper-V on the box. Did all the restarts & everything, and it looked like it worked successfully. Windows 8 still functioned as expected afterwards. I never got around to setting up an actual VM though.
    Probably a red herring; just mentioning it in case it could be relevant.
    Immediately before doing the upgrade, I manually snapped a System Restore point.
    Installing the upgrade seemed to take an incredibly long time. I think it is supposed to restart a couple of times... it was maybe six hours or so between the first and second restart.
    After the second restart, it flashed an error message for a split second. I was able to catch the message (on a subsequent restart) by filming the monitor & freeze-framing. The message is "Fatal error C0000022 applying update operation 2 of 758
    (amd64_ava...)". I'm curious why this is dying on and amd64 file, for an Intel chip?
    After flashing that message, it proceeds to a screen where it says "Getting Windows ready. Don't turn off your computer". I left it on that screen for at least 12 hours, but it never proceeded or changed. Strong suspicion it has locked up at this
    point.
    Subsequent restarts just result in it locking up at the same point.
    Loading the WinRE from the original Windows 8 install disc does not help. The snapped restore point can't be found; and the "Startup Repair" option fails with the message ""Startup Repair couldn't repair your PC". The logfile SrtTrail.txt
    states "Root cause found: The operating system version is incompatible with Startup Repair" which seems to indicate the system now thinks it is 8.1, not 8.
    Loading the WinRE from a Windows 8.1 install disc (MSDN) does not help. The snapped restore point can't be found; and the "Startup Repair" option fails with the message ""Startup Repair couldn't repair your PC". The logfile SrtTrail.txt
    states "Root cause found: Boot status indicates that the OS booted successfully" which doesn't seem like a helpful error message.
    How can I get a functional OS back (either finish the upgrade, or roll it back)? What additional diagnostic steps could I perform that would assist in finding & fixing the root cause here?
    A minor version bump of an OS should not brick a functional system! I would prefer not to do a full clean install as that would mean days of reinstalling & reconfiguring all my other (non-app store) apps, settings, etc... but if there is no other option,
    it is a last resort. Of course if it comes to that, I may as well just try Linux instead...

    OK, so Microsoft support were eventually able to resolve this. Details:
    Apparently a few other tools are also available in WinRE (including RegEdit). This can be useful for connecting to a hive from the previous O/S, to inspect keys etc.
    Windows 8.1 really, REALLY does not want to let you boot into Safe Mode, especially if it thinks you are part-way through an install. Usual boot-time key combinations would not work. Options from install disks would not work. The only way we could make
    this happen was (on tech support's explicit instructions) to
    physically yank the power cable out of the box, while it is booting, three times in a row. Apparently that is the magic combination to fool the system into loading safe mode.
    Once in Safe mode, tech support went through the process of disabling/enabling devices and services one at a time, to identify the root cause: the NVidia driver. The version I had installed was from October 2013... foolishly I had assumed it would support
    Windows 8.1 because the driver was only 2 months old, but apparently not. Anyway, updating the driver to the latest version resolved the issue, and (eventually) allowed the install to complete & get a functional system back.
    I'm recording all the details here, in the hope that it may help someone else (particularly if you are not fortunate enough to have access to Tech Support).
    Also, if any Microsoft staff are reading this, I would like to make the following points:
    Yank the power cable out during the boot, three times in a row, just to access Safe Mode?
    Are you freakin kidding me? It is 2014 and this is your latest, greatest flagship product. I should not have to risk physical damage to the power supply or PC itself JUST TO ACCESS SAFE MODE. Yes, you should be embarrassed.
    Something I mentioned earlier that I want to revisit - a minor OS version upgrade should not brick a user's system. If there is a chance of that happening, you should take reasonable steps to assist the user in preventing that from happening. Using
    this example, the first step in the upgrade process could've checked the computer for all the installed drivers & their versions, and then compared them against a list of known drivers & versions for compatibility, warning the user where appropriate
    before proceeding with the install ("your xxx driver is known to be incompatible with Win8.1, upgrade it then try again" if it's on the blacklist; maybe "your xxx driver is not known to be compatible with Win8.1,
    proceed at your own risk" if it is not on the whitelist). I accept that you cannot hope to cover every possible version of every possible driver, and that it is (theoretically) not your job to ensure other folks software is compatible with the OS. However
    you could at least make the effort to blacklist/whitelist the obvious ones... with graphics cards you really only have a choice of NVidia, ATI and Intel. Helping users to avoid bricking their systems will at least make your software seem less user-hostile.

  • Upgrade from Windows Server 2012 Active Directory to Windows Server 2012 R2 Active Directory

    We are currently running Windows Server 2012 Active Directory and would like to upgrade to Windows Server 2012 R2 AD. Is it OK to just do an in-place upgrade, or is it advisable to build new domain controllers on R2? Are there any guides or articles anyone
    can recommend?

    Hi Ginandtonic,
    To upgrade DC(Domain Controller) from windows server 2012 to windows server 2012 r2, please refer to these articles:
    Upgrade from windows Server 2012 to 2012 R2                                 
    Upgrade Active Directory from 2012 to 2012 R2
    I hope this helps.
    Best Regards,
    Anna

  • Upgrade from Windows 2000 to Windows 2003

    Dear all,
    We are upgrading our CRM Sever from Versio 4.0 to CRM 5.0. Do we need to upgrade our Operating system from Windows 2000 to Windows 2003?
    Kind regards,
    Raquel Mendoza

    Hi Eric,
    I have checked the link. Does this mean that I need to upgrade my OS to WINDOWS SERVER 2003 64bit?
    > Released for  CRM Server  Database Platforms  SAP KERNEL 7.00 64-BIT  MS SQL SERVER...
    Released Database Version Operating System
    MS SQL SERVER 2000  WINDOWS SERVER 2003/X64 64BIT 
    MS SQL SERVER 2000 IA64  WINDOWS SERVER 2003/IA64 64BIT     
    MS SQL SERVER 2005 IA64  WINDOWS SERVER 2003/IA64 64BIT     
    MS SQL SERVER 2005/X86_64  WINDOWS SERVER 2003/X64

  • No internet connection after upgrade from windows 8 to windows 8.1

    I have upgraded my operating system from windows 8 to windows 8.1, I also updated windows 8.1 after the system upgrated. I found there is no access to internet, although I have full wifi signal. I tried to conncet to the router via ethnet cable, but it still has no internet connection. However, I can see other computers at homenet via wifi.  I have seen some questions in the Forum regarding wifi failure after upgrating to windows 8.1, and I tried to uninstall all my drivers (LAN and wireless) of network adapter, and re-install the latest drivers from HP website at http://support.hp.com/gb-en/drivers/selfservice/HP-Pavilion-Sleekbook-15-b000/5296234/model/5311051#Z7_3054ICK0KGTE30AQO5O3KA30R1(I tried the Ralink ones as I remembered the old drivers are Ralink), but it does not work.  Please could you help? 

     Hi @Koala76 , Thank you for visiting the HP Support Forums and Welcome! I have read your post on your HP Pavilion Sleekbook 15-b052ea and Windows 8.1 causing issues for you when trying to connect to the wireless. Try opening Device Manager, clicking Control Panel, clicking System and Maintenance, and then clicking Device Manager. In Device Manager, locate the network adapter, and then double-click the device name. Click the Driver tab, and then uninstall everything in the list except the Realtek and the Ralink. Remove any USB devices and Ethernet cables that are connected. Restart the computer. After you restart the computer, please use the HP Support Assistant. The HP Support Assistant has a wireless connectivity troubleshooting tool inside. Here is a screen shot of the Internet and Security tool that will help you diagnose Internet Connectivity.  I hope this helps! Thanks.  

  • ProBook 4520s hangs during upgrade from Windows 7 to Windows 10 due to Ralink RT3090 driver

    While upgrading my ProBook 4520s from Windows 7 pro 64 to Windows 10 pro 64 the laptop froze. It appears that it was caused by the Ralink RT3090 wifi chip driver that comes with Windows 10. I have replaced it with another driver and the upgrade worked fine. The procedure I followed was as follows: - Disable the wifi/bluetooth combo in the BIOS settings. - Goto control panel - Windows upgrade and start the listed Windows 10 upgrade- After Windows 10 has been installed, download the Ralink RT3090 driver from: http://mediatek.com/en/downloads1/downloads/pcimpcicbrt2860rt2760rt2890/ fill in a name, email address and the captcha to start the download of the driver package. Note that Mediatek bought Ralink a few years ago so this site is from the manufacturer or the Ralink RT3090 wifi chip used in the laptop. - Unpack the driver package in a folder.- Select Windows key + R, enter msconfig and run it- Select to start Windows 10 in safe mode after the next boot - Select to reboot the PC- When the PC restarts but before Windows 10 starts up, enter the BIOS settings by pressing escape- Enable the wifi/bluetooth combo in the BIOS settings- Save the BIOS settings and exit- Windows will start in safe mode- Install the new driver by running setup.exe in the folder where the driver package was unpacked- Select Windows key + R and enter msconfig and configure to start Windows normally after the next boot- Reboot It appears that the ProBook 4520s can also come with other wifi chips than the Ralink 3090, so this fix might not be suitable for all versions of the ProBook 4520s.    

    Thanks for the advice!

  • Windows 8.1 to 8.1 enterprise upgrade; How to keep Keep Windows settings, personal files, and applications?

    Hi,
    I am doing an upgrade for a customer from windows 8.1 to 8.1 enterprise via ISO,
    according to Microsoft TMB, you can save settings, personal files, and applications doing the upgrade, see http://technet.microsoft.com/en-us/library/jj203353.aspx#EightOne
    However, when I am trying to upgrade from 8.1 (same language, same architecture),
    I only get two options:
    1. Keep personal files.
    2. Nothing.
    (see screenshot).
    Why is that? what am I doing wrong?

    Yes. Please see:
    Add features: FAQ
    Windows 8.1 Pro Pack
    Carey Frisch

  • Is my Adobe CC for photographers license still valid if I change from Windows 32 bit to 64 bit?

    I've bought a license for Adobe CC for photographers (costs 10$ a month), and now going to upgrading my operating system from Windows 7 32 bit to 64 bit. I know that there is a 64 bit version for Photoshop, don't know about Bridge. So, is my license still valid if I upgrade, or do I have to buy a new CC program for photographers for the 64 bit version of Photoshop??
    TIA

    Good to know information :
    You can install and activate Creative Cloud subscription Apps on 2 computers. (Either on Mac or Windows  as per your choice) .
    Either it may be 32 bit or 64 bit , it does not matters, the subscription will be counted based of number of activation done as per Machine ID's.
    Before , you upgrade the computer to 64 bit, better to Sign out from Creative Cloud desktop application.
    If the Machine ID changes just in case , it will be counted as 2'nd activation.
    Sign in, Sign out | Creative Cloud desktop app
    Even though, if  you had exceeded Maximum activation limit(Already activated on 2 computers) , still you can reset the activation count to Zero, so that you can again activate CC subscription on any of 2 computers as per your choice.

  • What makes a GT70-0NE not able to be upgraded to WIn 8.1?

    Its on the non-upgradable section for Windows 8.1
    Anyone know why or what problems? I was going to update via the anytime upgrade from 8...
    Seems this rocking laptop has enough for the task.
    Michael
    MSI GT70 0NE-276US 9S7-176212-276 Gaming Notebook - 3rd Gen Intel Core i7-3610QM 2.3GHz, 16GB DDR3, 128GB SSD + 128GB SSD RAID, 750GB HDD, NVIDIA 680GTX Video Card, Blu-ray Burner, 17.3" Full HD

    While my post will not answer the specific question asked, I will post it anyway, I would strongly recommend that you DO NOT upgrade to windows 8.1, I own an MSI GE60 and I regret the day I did the update, while I only noticed a slight increase in the speed that my laptop opens (not operates) there is nothing substantial that win 8.1 that will provide other than total frustration and agony...
    First my wireless connection went haywire, Firmware updating (which was provided for win 8.0 and solved the wireless issue for GE 60) did not work and then the ethernet connection went down, killer manager stopped working and only solution I could find (since you can't downgrade to 8.0, not that I know of, and since we were not supplied with a windows 8 DVD/CD to re-install) was to rip my HDD off, buy a new one and install windows 7...
    Not to mention that Microsoft fills the machine with useless junk such as bing, bing interconnections through apps (which I don't even use) integrating my outlook account to my laptop and use it for logging in, I also experienced frame rate drops on certain games after upgrading to 8.1
    If you really want to upgrade your OS, do it at your own risk, oh and speaking of risk, many modifications and applications (such as firmwares) supported by MSI are actually NOT SUPPORTED by MSI, it says all over the pages that the user will be responsible for certain application implementations and such so do be careful I say...
    Sorry I seem like I used your post as a rant but long story short: don't upgrade

  • Installing Windows 7 on a GT70 0NE

    I bought a GT70 0NE 446 to use for webcasting, only to discover there are no Win 8 drivers for the Black MAgic Intensity Shuttle, essentially the only HDMI-USB solution.
    So I am forced to downgrade to Win 7.
    First mistake I made was inserting a win7 install disk before making a recovery disk. Although I hadn't done a full install it already removed some crucial component which prevented me from going back and doing one. SO
    LESSON 1: MAke a WIN8 recovery disk before you do anything else.
    Then the WIn 7 refused to install on any drive, I presumed because they are GPT. SO I tried all kinds of things, using diskpart "convert to MBR" with no joy.
    I called MSI, they suggested formatting the drives. But the installer refused to do it.
    I made a linux master boot disk and used partition magic to successfully format the drives to MBR and NTFS.
    But still no joy with the Win7 installer. I called back to MSI, after some consultation they suggested using diskpart clean. So..
    LESSON 2: Use  (shift +F10 in windows installer) diskpart clean to get access to drives!
    Then I got a copy of Home Premium installed and proceeded to install all the drivers from product/nb/GT70-0NE.html#/?div=Driver&os=Win7%2064
    The machine promptly froze.
    I had to use linux boot to wipe it clean again.
    Am now at the point of installing a version of Win 7 ultimate, to try again. WIll report back.
    Any tips, especially on the order in which to install drivers. gratefully received.

    I don't think the order matters. My personal order for any format is chipset/mobo drivers, sound, display & then anything else.
    Google a site called nitenite. It might make your software install go a little quicker. 

  • Help Needed :- Upgrading to Windows 8.1 from Windows 8 on W540

    I have tried repeatidly to upgrade to Windows 81 from windows 8 and it fails I get the driver power state failure error and error codes 0xc1900101 0x40017 .
    After 4 failures , i deleted drivers for Prinfing (pdf / printer drivers etc )  and some others i didn't note tried to do the install and it worked, except the first time i rebooted after logging in , it would not boot into windows 8,1 driver it came up with the driver error messages again and i was given the option to reset to factory defaults and i did.
    After restoring to factory defaults i tried the upgrade and it failed again.
    So can you help me , in how do i upgrade to 8.1

    "I bought a ThinkCentre M83 which had a downgraded windows licence (windows 8.1 pro downgraded to windows 7 professional)." -
    "... Now you want to upgrade to Windows 8.1 that was originally offered when you purchased the computer.  The only way that I am aware of that would be possible is to purchase a retail version of the newer operating system. "
    I would say either you did not understand it well / or you gave the wrong info. If Lenovo Think(Pad/Centre) has Windows 7 Pro downgrade preload (but Win 8 / 8.1 Pro licence):
    - user gets media for Windows 8/8.1 Pro included with your Think(Pad/Centre) (I think until December)
    - or now you must order it here (free if entitled)
    Disclaimer: While I do work for Lenovo Partner, all my contributions are my personal, non-official and not that of Lenovo or my employer.

  • AMD redeon HD 7400 graphic not working after upgrading from windows 7 to windows 8 Pro

    Hello,
    I have hp Pavilion G6 1117tx model. i have upgrade from windows 7 to windows 8 Pro. after upgrading i have observed that on righ click option i have not fine CCC and Configure switachable graphic option is missing. so please help me how i can solve proble relationg to AMD redeon hd 7400 grphic card and intel hd 3000 series grphic switchable option.
    Please help........
    Mounal Patel
    This question was solved.
    View Solution.

    Hi,
    Download and install the switchable graphics driver on the following link.
    http://ftp.hp.com/pub/softpaq/sp59001-59500/sp59147.exe
    When the installation has completed, restart the notebook.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • I'm unable to write/burn a CD-R (Verbatim) from a playlist after upgrading to iTunes 12.0.1.26. I get error 4000. I can however write/burn a CD from Windows Explorer and CDBurnerXP v4.5.4.5143 – which implies the device is working OK

    I’m unable to write/burn a CD-R (Verbatim) from a playlist after upgrading to iTunes 12.0.1.26. I get error 4000. I can however write/burn a CD from Windows Explorer and CDBurnerXP v4.5.4.5143 – which implies the device is working OK – and only fails when I write from iTunes.  The drivers are up to date
    Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
    Dell Inc. Latitude E6420
    iTunes 12.0.1.26
    QuickTime 7.7.6
    FairPlay 2.7.39
    Apple Application Support 3.1
    iPod Updater Library 12.0
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 8.0.5.6
    Apple Mobile Device Driver 1.65.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 3.06.0.2770
    Gracenote MusicID 3.06.0.2770
    Gracenote Submit 3.06.0.2770
    Gracenote DSP 3.06.0.2770
    iTunes Serial Number 756D13C00C3583C8
    Current user is not an administrator.
    The current local date and time is 2015-01-13 14:47:35.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    Intel Corporation, Intel(R) HD Graphics Family
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 12.0.1.26 (x64) is currently running.
    iTunesHelper 12.0.1.26 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** CD/DVD Drive Tests ****
    LowerFilters: SbCeCd (3.2.6.3),
    UpperFilters: GEARAspiWDM (2.2.3.0),
    F: HL-DT-ST DVD+-RW GU40N, Rev A103
    Drive is empty.
    The last failed audio CD burn had error code 4000(0x00000fa0). It happened on drive F: HL-DT-ST DVD+-RW GU40N on CDR media at speed 24X.
    F: HL-DT-ST DVD+-RW GU40N, Rev A103
    Audio CD in drive.
    Failed Reading table of contents, error 4000.
    Check the website of your computer or drive manufacturer to verify that you have the latest firmware for your CD / DVD drive.
    Audio CD reading failed. Error Code:   87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87.
    iTunes cannot play or import music from a CD in this drive. The drive may need a firmware update. Check with the manufacturer.
    Get drive speed failed. Error Code: 4000.
    The last failed audio CD burn had error code 4000(0x00000fa0). It happened on drive F: HL-DT-ST DVD+-RW GU40N on CDR media at speed 24X.

    Hi iTunes-1,
    Welcome to the Support Communities!  The error message you posted indicates a possible firmware update is needed for iTunes for Windows to work with your CD drive.  
    iTunes for Windows: Updating the firmware on your CD or DVD drive - Apple Support
    http://support.apple.com/en-us/HT201852
    Having outdated firmware can cause issues using CDs and DVDs with iTunes for Windows. Firmware is a type of software stored in a chip in hardware that can sometimes be updated.Identifying drives and firmware versions
    To run CD Diagnostics, follow the steps in this document.
    After following the steps to run CD Diagnostics linked above, look at section three to find out more about your optical drive(s).
    Here is an example of what section three might look like:
    In this example there are two drives. Drive E is a Samsung DVD-ROM drive with a model designation of SD-616 that has firmware version F000. Drive F is an NEC drive with a model designation of NR-7900A that has firmware version 1.08.Updating the firmware
    If the optical drive you are using came with your computer, check with the support site for your computer for a firmware update. Typically you will need to go to the support website for the computer maker and click on a "downloads" or "updates" link, and then enter your computer model designation and operating system version to see what updates are available. Then look through the available updates for a firmware update for your optical drive. Download the updater and run it. If you need assistance applying the update, contact the maker of your computer.
    If the optical drive you are using came as a separate part (was not included with a computer), check the support site for the drive maker for a firmware update. Sometimes the manufacturer is not clear in the CD Diagnostics results. In that case, you may just have to search the Internet for the drive model designation. You can usually find out who made the drive by looking through the results of such a search. Once you have identified who made your drive, go to the support website for that company. Look for a "downloads" or "updates" link, and then enter your optical drive model designation. Download the updater and run it. If you need assistance applying the update, contact the maker of the optical drive.Verifying that the firmware was updated
    Run CD Diagnostics again.
    Examine the CD Diagnostics results. The firmware version for the drive should be the new version.
    Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information.
    Last Modified: Nov 8, 2014
    Also, you mentioned that you have been successful burning a CD with the Windows OS.  Make sure that you have closed all software programs that can access the CD burner so that there isn't a conflict for the drive.   Sometimes chaning the burn speed from "maximum" to 8x can also help in this situation.
    I hope this information helps ...
    - Judy

Maybe you are looking for

  • Background of Captions in Portrait Mode

    When I add a background color in Portrait Mode, the captions box for photos or widgets remains white. I would like it to be the same as the background color of the page instead of a white box. Is there a way to do this?

  • DiscOs3: I/O error...S/O error (4,12806)...No disc. Will not start in safe

    I am not familiar with self-repair, and that's why I quit the PC! The PowerBook turned grey, I restarted and then the endless spinning pinwheel. I do not have the startup disc for OSX I am unable to reboot, check fsck in safe mode I get the following

  • Migrate oracle 9i DB to 10g R2.

    how can I Migrate oracle 9i DB to 10g R2. ?

  • Need help in Conversion routines

    Hi, In table crmd_order_index <b>there is a field GUID of data type CRMD_OBJECT_GUID and domain SYSUUID which is RAW 16.</b> <b>and in the another table a thr is a field OBJKEY of data type char 70.</b> When i execute the code     <b>SELECT guid    

  • Cannot find Login Screen in System- Administration

    Hi, all I have gdm and gnome installed and want to change my gdm login screen theme, but I can't find Login Screen setting in System->Administration. Did I forget to install some packages? Many thanks.