Upgrading ID2 (not CS2) to CS3 - issues?

Hi, I have ordered an upgrade from ID2.0 (yes, really!) to IDCS3 Mac - should be arriving soon.
I also have a project (140 page catalogue) that is heading towards the "we want it NOW!" phase.
So, a few questions...
1) Is IDCS3 likely to be able to open ID2 files at all. (I have searched, but not found the information so far.)
2) If it can open them, are changes likely to appear (from text reflow, and possibly other things I haven't even thought of)?
3) If the wise choice is to keep working on this project in ID2, could I still install IDCS3 - should they be OK installed together or might installing IDCS3 cause problems with running ID2?
I realise that this particular upgrade path is probably not very common - any advice appreciated.
Stewart.
MacBook 2.2 GHz Intel Core 2 Duo / 1 GB RAM / OS X 10.5.3

1. Yes, CS3 can open 2.0 files -- most of the time. If your 2.0 files are anything like mine, some of them have some corruption in them that makes them very fragile even in 2.0: those files might not open.
In some cases, I've been able to open them in CS or CS2 and so get to CS3 in more than one step, but you won't have that option.
2. Yes, there will be text reflow and in some cases there will be bad spacing brought on by techniques that were forced on you in 2.0 that aren't necessary any more. For example, if you have an inline graphic as a drop-cap followed by a tab, it is likely to work differently in CS3 leaving a large space where the tab is rather than the small one you designed.
3. Yes, you can have two (or more) version of InDesign installed at the same time. You just have to get out of the habit of double-clicking on files to open them.
Dave

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Upgrade Photoshop from CS2 to CS3 in Macintosh

I am currently using Photoshop CS2 Mac version and DO NOT have CS3 beta version installed. I have couple installation questions whose answers are hard to find anywhere else, hope I can find them from this forum.
Since I heard a lot of troubles regarding upgrading PS from CS2 to CS3 if there is CS3 beta version already installed in Mac, I am a little be nervous. Here is my questions:
1. Can CS2 and CS3 co-exist?
2. Do I have to manually uninstalled CS2 prior to upgrading? If yes, how do I do it? I am assuming that CS3 upgrade should have a program to uninstall previous versions of PS, am I correct?
3. How do I deal with my current registration?
4. I have third-party plug-ins such as OnOne Mask Pro 4.0, nik Color Efex Pro 2.0 installed in CS2. What's the right procedure I should take to avoid their re-installation?
5. I also have Lightroom installed now, will CS3 upgrade affect it? Do I need to take any action?
Thank you very for help!
Regards,
Howard

Patrick,
Welcome to the Macintosh. Glad the transition has worked well for you. A few quick points, here:
1. Download the combo update to Mac OS X 10.4.11 from the Apple site.
2. Any software that came from the previous owner must be Apple software that is included with the operating system; or, if other Apple or third party software (including Adobe or Microsoft), it must have a valid license that has been transfered to your name and you must have all discs. Otherwise, it must be deleted in order for you to be legal.
3. The best current utilities for maintaining and optimizing your computer include: Apple's own Disk Utility (on your Mac OS system disc); Alsoft DiskWarrior; and Maintain Cocktail. Other very good tools include: Roxio Toast (for disc burning); SuperDuper! (for complete system backups); and FontAgentPro (for organizing and maintaining large numbers of fonts). Whether you just print family snapshots or you do four-color commercial printing, you need to calibrate your monitor. Look into the Spyder3 or EyeOne calibrators.
Also note that it is important to repair permissions and run DiskWarrior when you install or upgrade any software on your system. As the specifics of these have been detailed numerous times in this forum, I recommend that you do a forum search for the details.
4. If you already have installed CS2, then you only need to purchase the upgrade version of CS3.
I hope this helps!
Neil

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I'm attempting to install the CS5 upgraded to my computer. It accepts the CS5 upgrade key, but when I go to select the current CS3 product from the list, it won't accept that serial as a valid serial number. I get the error, "This serial number is not for a qualifying product. Please try another."
I have CS3 Extended installed on the computer. How can I get it upgraded to CS5?
Thank you,
Rafael

Rafael_H there are no products registered under the account you are posting to the forums under. During the installation process you will first want to enter the Creative Suite 5 serial number. You will then want to enter the eligible full version serial number when requested.
If you are facing difficulty locating the eligible software title or would like direct assistance locating your serial number then please contact our support team directly at Contact Customer Care.

Upgrading from Illustrator 10: CS2 or CS3? (CS4 and CS5 do not run on my Mac)

Provided I'm able to find a legitimate copy of the upgrade version from a reputable source, which one is the highest Mac version that one can upgrade from Illustrator 10? CS2 or CS3? Higher versions won't run on my PPC Mac anyway.
I'm asking now because I just finished upgrading my ancient Acrobat Standard 5.x to Acrobat Professional 8 for under $29, shipped. It turned out to be a sealed, unopened box, and I've registered it with Adobe already and collected the registration incentive received from Adobe (11 hours of training at lynda.com).
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Wo Tai Lao Le
我太老了

CS4 requires OS10.4.11 or newer.
Basically, you can go all the way to CS4 or anything short of that. Without moving past the PPC chip and OS10.4.11.
Since CS4 will work, CS3 will certainly work. I believe CS3 required OS 10.4.8 or newer. Checking my disk.... yup 10.4.8 or newer. I would simply look for whatever you can find, short of CS5. That itself may sort out what you can purchase.
Actually thinking upgrades.. you're right. Only 3 versions. So for "upgrade" you're limited to CS3 from Ai10. CS3 will run great on a PPC with 10.4.11. I'd search for that if possible. I wouldn't settle for CS2.

Upgrading From Cs2 With Cs3 Extended On Computer

I currently have both PS CS2 as well as CS3 Extended on my computer. When I decided to upgrade to CS3 from CS2 I went with the extended version but find I really have no use personally for the 3D tools. Strangely, there is no way to 'downgrade' from CS3 Extended to plain old garden variety CS4. However, it does appear that you can upgrade from CS2 to CS4.
If both CS2 and Cs3 Extended are on my machine and I purchase a CS4 upgrade will the software see the CS2 and allow an upgrade to CS4, or will I be 'shut out' because I have CS3 Extended on the machine? Will I have to uninstall CS3 Extended and then do the upgrade to CS4?
Has anyone done this....seems like one of the two options above should work. Thanks.
Howard

Hi,
Just to let people know, this problem is far from 'fixed' from an Adobe Customer Service perspective has wasted (so far) 5 hours of my time without any resolution. I upgraded to Vista 64 bit to get more memory for Lightroom and Photoshop. Has to install my Extended CS3 then the CS4 Upgrade. Of Course the CS4 upgrade wouldn't recognise the CS3 Extended install. "No problems" I thought - I'll call my friendly customer service people tomorrow during working hours (note I live in Australia so these people are in Manilla). In the mean time I tested CS4 in trial mode
Anyway called Customer Service the next morning (today) and found that CS4 would not even accept the upgrade Serial number as it had decided that it was really a CS4 Extended Version and wanted a Extended Version Serial Number. I was advised that this was a known 'feature' as licence keys are further restricted by the language of the original install. And I had inadvertently left the upgrade install at the default of English (US) whereas my previous CS3 was set to a language of English (International) and once you start the trial it defaults to the version of the installed product rather than the version of the upgrade. ...Sigh.. After lots of fun with customer support and various failed attempts we had to do a complete uninstall of CS4 and a registry clean, a Photoshop Cache delete and a clean install to get back to square one (which is entering a CS4 product key)... Because the full install takes time, the helpful Technical Support person asks me to call back when it is done and gives me a support Case Number etc.
I call back ready for the unlock and quote my Support Case Number. Being a call centre I get a new person. And 'helpfully' all the extra information was not in my case file, just the basics that I had an upgrade issue and that it was resolved (lol). So we start again. This new technical support person says that it is not an approved upgrade path from CS3 Extended to CS4 and that he needs to put me through to Customer Support to explain my options (I barely control my urge to scream!).
After a long wait I spend ages talking to Customer Support who flatly deny that there is any approved path from CS3 Extended to CS4 standard and suggest that I return the upgrade and buy and extended one. I try again and get a second customer support person! Eventually after pushing they agree to try and seek 'special approval' for a non standard upgrade. At this point - after 5 hours of installing, uninstalling and hours on the phone to Adobe I am no closer to having a working CS4 upgrade.
I have escalated to Jack Nash via his Blog to (hopefully) get help. But it is really disappointing to have an issue that was supposedly resolved back in early October 2008 still exist and such challenges tyring to get Customer Support / Technical Support to address it.
My real nightmare is the future... With Windows 7 coming next year and doubtless CS5 in a couple of years... Unless Adobe change their processed I can see a nightmare many days process involving having install the original CS3, then CS4, then the special approval (again!) then CS5 etc... Really Adobe need to join the modern world. Adobe have our serial numbers held against our customer registration Email etc. So we should not have to have older versions installed in series to do an upgrade. Just have the install do an automatic check on-line that we have the most recent version licensed to us... and the on-line code could be e4asily changed to fix problems like this, rather than the rigid activation code installed on the CD.

Upgrade from CS2 to CS3? (for Windows XP)

Hi, guys. I'm new here. And I only signed up for the forums so I could ask someone for help!! Haha! So, here goes......
I recently started using Adobe CS2.
I signed up for the 30 day trial of RadLab by Totally Rad. It worked fine, but my trial expired before I could finish the photos I had been editing. So I uninstalled the RadLab trial, signed up for a new trial with a different e-mail address, and re-installed it. Only, this time, RadLab wouldn't work. So I contacted Totally Rad and the guy told me that RadLab won't work on CS2. It has to be CS3 or higher. (I'm still confused as to how RadLab worked for 30 days on my CS2 if it supposedly only works on CS3 or higher)...
So, now, I am looking to upgrade from CS2 to CS3... but I don't know where to look. I tried Google, but nothing seems to match what I'm looking for. I would hate to upgrade all the way up to CS5, because I don't think my PC could handle it. (I've been told that CS5 takes up a lot of room, and I don't think my computer is strong enough to hold it all. My memory capabilities are very limited. Even with CS2, I couldn't open/edit much all at once.)
I say all that, to ask this...
How do I go about upgrading from CS2 to CS3, and it not cost me an arm and a leg? I'm on a super-tight budget ($150 is the absolute highest I'm willing to go). I'm unemployed and money is extremely tight.
Thank you in advance for your help!!

Countrydust73 wrote:
I signed up for the 30 day trial of RadLab by Totally Rad. It worked fine, but my trial expired before I could finish the photos I had been editing. So I uninstalled the RadLab trial, signed up for a new trial with a different e-mail address, and re-installed it.
I don't want to burst your bubble about using Photoshop CS3, but I would expect any software with good trialware security to not work twice on the same system no matter whether you sign up with a different eMail address. They'd be stupid not to have it work that way.
If you need the software to get your project done, why not actually buy it?
You're no doubt expecting to derive value from your project... Shouldn't the people who worked to create the software you're using derive some value from their work as well?
I can appreciate your being on a budget, but the old saying "if you want to play you have to pay" comes to mind. I'm sorry to be blunt.
-Noel

Upgrade to Photoshop CS5 from CS3/CS2/6.0

I purchased Adobe Photoshop 6.0, then upgraded to CS2, then CS3.
Can I upgrade to CS5?
If so, can I install the trial and later activate it once I have the key?
Since the key is an upgrade key, what is it going to ask for to verify the fact that the CS3 version (which was an upgrade) was based on a full retail version?
The reason for all these questions is that I'm going to be upgrading from Vista 32 bit to Windows 7 64 bit. I'd like to just install Photoshop CS5 and try it out, then order the upgrade to complete the install later. I'm concerned about an upgrade not being appropriate (1) and a need to install Photoshop CS3 completely and then run the update to CS5. If I have to do that, I may just install CS3 after my Windows upgrade.
Thanks in advance for your responses. While I did see some questions about upgrading, I missed this exact scenario if it was previously posted.

The reason for all these questions is that I'm going to be upgrading from Vista 32 bit to Windows 7 64 bit. I'd like to just install Photoshop CS5 and try it out, then order the upgrade to complete the install later. I'm concerned about an upgrade not being appropriate (1) and a need to install Photoshop CS3 completely and then run the update to CS5. If I have to do that, I may just install CS3 after my Windows upgrade.osted.
The upgrade process is really quite straightforward these days - even on a new box which has never previously had Adobe software installed.
Upgrades are as good as full versions once installed. When installing upgrades, all that matters is that you have a serial number to an earlier qualifying version handy - Adobe has given up tracing this all the way back to your full version which could be up to 20 years ago. Upgrade serial numbers can only be verified by serial numbers up to 3 versions back anyway so Photoshop CS does not qualify for a CS5 upgrade.
There's no need to install older versions on a new computer before installing the CS5 upgrade version. It's actually the full code on the disk regardless of whether you purchased a full version or an upgrade - the serial number tells the installer if you've bought an upgrade or full version license.
When you enter your upgrade serial number for CS5, the installer will ask you to enter an earlier qualifying serial number (full or upgrade does not matter). I've successfully completed this exact scenario myself several times.
The only caveat to the above is that there is a world of difference in licensing terms (and serial numbers) between a suite and a standalone version. If you install a CS5 suite trial then want to keep just the Photoshop component (and enter its serial number), you'll have to uninstall the entire suite first then install the upgrade version of standalone Photoshop CS5. Then enter your CS5 serial number then verify by entering your CS3 serial number.

Photoshop CS6 Upgrade Does Not Recognize CS3 Extended as Qualifying Product

I am unable to install my Photoshop CS6 upgrade because the upgrade does not recognize a qualifying product on my system. When asked, I enter my current Photoshop CS3 Extended serial number, but the upgrade does not recognize it as a valid serial number from a qualifying product. I have tried to do a clean install to make sure no other applications were running or in conflict. My operating system is Windows XP Media Center Edition 2005, Service Pack 3. I have an Intel Core 2, Quad CPU @2.66 GHz with 4GB RAM.

SouthCityTim I would recommend contacting our support team so they can validate your upgrade path and serial number. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.

Issue while Upgrading to SQL 2014 from 2012. " The specified Edition upgrade is not supported."

Hello Team
I am seeing this issue while I am trying to do an in-place upgrade from SQL Server 2012 to SQL 2014. Both being Enterprise Editions I am still seeing the below error message in the Feature Upgrade checks.
" The specified Edition upgrade is not supported"
Please let me know if anyone else has faced this issue and any workarounds? I am not doing "Edition Upgrade", just wanted to upgrade same edition of 2012 to 2014.
SQL Server details that is being upgrade:
Microsoft SQL Server 2012 (SP1) - 11.0.3368.0 (X64)
May 22 2013 17:10:44
Copyright (c) Microsoft Corporation
Enterprise Edition: Core-based Licensing (64-bit) on Windows NT 6.2 <X64> (Build 9200: )
thanks

Hi Shanky_621
Thanks for the reply. Yes I was told that it is SQL 2014 Enterprise Edition. Is there a way to verify that? Also yes I did not select the free Evaluation or Express Editions.
Just run the setup you got for SQL server 2014 and you would reach to page where it would say enterprise or standard after that cancel the setup . Actually version number can be found from Mediainfo located in same folder where setup.exe is located but edition
cannot be found by that way.
Please mark this reply as answer if it solved your issue or vote as helpful if it helped so that other forum members can benefit from it.
My TechNet Wiki Articles

Hello, I am having issues open very large files I created, one being 1,241,776 KB. I have PS 12.1 with 64 bit version. I am not sure if they issues I am having is because of the PS version I have, and whether or not I have to upgrade?

Hello, I am having issues open very large files I created, one being 1,241,776 KB. I have PS 12.1 with 64 bit version. I am not sure if they issues I am having is because of the PS version I have, and whether or not I have to upgrade?

I think more likely, it's a memory / scratch disk issue. 1.25 gigabytes is a very big image file!!
Nancy O.

CS2 Prints, CS3 does not?!

Hi,
I have just upgraded from CS2 to CS3 on a brand new iMac 20" (2.66, 2GB RAM, OS X.5.2)
Both Suites are running on the machine and have been fully updated. The installation went smoothly and all CS3 apps start up and appear to be running fine, save, export, new doc, etc.
All my CS2 applications, including system apps print fine, however I cannot get the CS 3 Suite to print. The jobs just sit in the print queue. Have tried CS3 Indesign, Illustrator and Acrobat.
Printer is a CANON IRC2620. Have been to the CANON website and downloaded the latest drivers, installed and never seen again.
Any help much appreciated.
Nik.

CS2 is running in Rosetta CS3 is running natively. be sure you have the intel native printer chosen in the Print Utility or whatever they call it.
You seem to have the PPC drivers installed in Rosetta.

Could not install the latest Photoshop via Creative Cloud, my Mac is a 10.6.8, Snowleopard, but i urgently need an upgrade of my CS2, any suggestions ? Thnx

I could not install the latest Photoshop via Creative Cloud, my Mac is a 10.6.8, Snowleopard it needs Yosemeti, but i urgently need an upgrade of my CS2, any suggestions ? Thnx

I don't think there is any upgrade that you can purchase for CS2. If you need to reinstall CS2 then see the following...
CS2: Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3 -
http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l
You can also purchase CS6 software still...
Purchase CS6 products:
http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html

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I received an Keynote update notice on my Mac Air. I updated and now can not get into my saved keynote docs. I am being asked to upgrade again and purchase the upgrade. Anyone else having this issue?

Try this repair, ensure you complete all the tasks and in the order shown:
1 delete all the iWork applications if you have them, not just Keynote, use Appcleaner from Mac Update to           do this, its freeware
2 restart the Mac;   Apple menu > restart
3 immediately after the start chime, press the shift key until you see the Apple symbol.
         let it fully boot up, it will take longer as the OS is repairing the drive
4 when fully booted, go to Applications > Utilities > Disc Utility; click on the boot drive then First Aid tab and           click repair disc permissions
5 when complete, restart the Mac normally
6 install Keynote from the Mac App Store
Please report back to let us know if this helped.

Why is metadata not showing in CS3?

Hi,
Having just upgraded Mac 0S10.4 Macs from CS2 to CS3 the metadata on some files is no longer displaying in Photoshop 10.01. The files that are affected seem to have been created in CS2 for Windows. Can see the metadata in Bridge, Preview and Graphic Converter but have no idea how to get it to display in Photoshop. (Its not a Mac OS10.4 issue because it doesn't work in Leopard either.)
If anyone has any ideas they would be very gratefully received!!!
Thanks!
Tippareth
PS: If the image is opened and saved in Preview the metadata will then display in Photoshop

Thanks Rabbitman,
Good to hear I'm not the only one with this problem but concerned that no one else seems to know of it or has answered it yet. If anyone has any ideas it would be great to hear them, or perhaps if it is a known bug in Photoshop CS3 it would be good to know that too!
Thank you,
Tippareth

Cannot direct upgrade from Photoshop CS2 to CS5 Extended

Despite the information in various spots on Adobe's website, it appears that it's not possible to simply upgrade from Photoshop CS2 to CS5 Extended. After entering the CS5 serial number, the installer asks for the serial number of a "qualifying product". This includes a dropdown list that only has
Photoshop CS5
Photoshop CS4 Extended
Photoshop CS3 Extended
Here's the view:
Entering the CS2 serial number == fail.
A call to Adobe support get past this issue, basically reading out a challenge/response from the installer to the guy on the phone. But this seems remarkably stupid to me. Was it really more effective to force me (and anyone else following this upgrade path) to call tech support just to install the software I just past $350 for? And if this was the plan, why not SAY SO ON THE ADOBE WEBSITE?!?
Has anyone else run into this issue? If so, was calling tech support the only way out?

You are correct in wishing Adobe made it clear that you do need to go through Customer Service to accomplish this.
Most users make the purchase through Adobe and straighten this out before installing.

Upgrading ID2 (not CS2) to CS3 - issues?

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