Upgrading iPhone 4S to iOS 7 - stuck on Connect to iTunes
I've been at this for full 6 hours and still not setup.
Here's what I'm up to. Any comments or advice would be appreciated!
Updated Mac OS software, then updated iTunes software, then connected my iPhone 4S (with old iOS) to iTunes - updated all music, apps, etc. Did a full backup of the iPhone. Then initiated install of iOS 7.
Seemed to go well -- took a very long time. New screen came up on phone. I swiped Home page, selected my language and wifi, selected Location Services "On", then Connected to iTunes. Then nothing. Just sat there. I waited. Nothing.
Looked up problems on Communities and decided to try Restore. Backed up again (maybe a mistake?)...
Did a full Factory reset Restore. When that was finished, I selected Setup from Backup (not Setup new iPhone). Window popped up that I needed to turn off Find my Phone on iCloud.
Figured out how to sign in to iCloud and there was no On/Off selection -- so I decided to Remove iPhone from my account. Restarted computer, iPhone. Signed into iCloud again and no iPhone found. (good?).
Still unable to Setup from Backup - same message that I need to turn off Find my iPhone on iCloud. So decided to do a full factory reset Restore again and repeat Setup from Backup.
It's now copying all items from Backup for the second time. If same as last time, it will take over an hour.
While I'm waiting, any ideas of what I'm doing wrong or what to do differently?
An update - it was just taking too long to copy all the data again to the phone so I stopped the copy. Then I was able to complete the setup of the phone and most of the data was there -- just not the music I had selected. Not a problem, at least I can make calls.
Next step will be to update the phone again (when I've sufficiently recovered from my annoyance) and add the music I want.
Otherwise, I'm okay with the interface. No big problems.
Similar Messages
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Updated to new version of OS 7 on my iphone , now it is stuck in connect to itunes and I will go not complete download. Now I have no phone
Hello stuckonyou,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Best of luck,
Mario -
I have a iphone 3 and its stuck on connect to itunes on the screen. When I connect it, itunes says it cant recognize my phone. What do I do??
Check to the right in the MORE LIKE THIS box. Your question has been asked and answered multiple times already.
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I tried Erasing all contents and settings.
And after that it asked to connect to itunes for restoring. BUt iTunes never recognized the iphone and i am stuck on this screenIgnore sandeep. Don't use DFU mode. You need to use recovery mode.
http://support.apple.com/kb/HT1808
Placing your device into recovery mode
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Note: If you see the screen pictured below, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button:
If necessary, open iTunes. You should see the following "recovery mode" alert:
Use iTunes to restore the device. -
Trying to Upgrade iPhone 4 to iOS 4.3.2 Crashes iTunes 10.2.1 on Mac OS X
I have an iPhone 4 and when I plugged it in, iTunes notified me that iOS 4.3.2 was available. I clicked on the "Download and Upgrade" button and then from the iPhone Software Update dialog clicked on the "Next" button and then the "Agree" button. At this point, iTunes crashes.
My MBP is up to date as far as software updates.
My iPad upgraded to 4.3.2 fine. Any ideas/help would be appreciated.Same thing happens to me.
Says
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000207
Crashed Thread: 16 -
After upgeading to iTunes 10.7 on my PC with W7 x64 and IOS 6 on my iPhone 4s, I cannot backup. It says sesson cannot be started. Also cannot recognize apps on iPhone. Further, with WiFi and powered on, the device apperas briefly in iTunes then disappears. Same for iTouch and iPad with IOS 5. How do I resove this? More importantly, how does Apple resolve it? Thanks. . JAD.
AphexTwin wrote:
- no Apple input?
Of course not. Didn't you bother to read the TOU of this forum? This is a USER TO USER technical support forum. Apple doesn't post here. -
Why wont my iphone 4 on ios 7.1 connect to itunes 11.1.15
Today i wanted to transfer files to my iphne. When i connect my iphone it says on my phne that does it want to trust it and i click ok but it doesnt connect it only charges and i need help.
Hey, friend.
I've probably spent my whole day trying to get this to work. I fonally go it to work!
Hope this helps!!
http://support.apple.com/kb/TS1538
Just follow the instructions and you should be good to go.
Have a good day!!
--Nadia -
there is a problem on my iphone 4 it is stuck on connect to itunes screen. first it will ask to select language then the country then again the connect to itunes screen apear pllllllllllz who ever know what to do can say.!!!
NOTE :
there is no apple's centres in my countryThere is no support for "jailbreaking" on this site.
You are on your own. -
Iphone 4 freezed/stucked on "connected to itunes"
H, my iphone 4 got freezed/stucked on "connect to itunes" and after connected also on "connected to itunes". I'm using Windows and I've already restore, back p, use another laptop. iphone starts to set up, but after choosing, country and coming to back up from itunes, it alwas freezes on "connected to iTunes". Did anybody solve this problem?
H, my iphone 4 got freezed/stucked on "connect to itunes" and after connected also on "connected to itunes". I'm using Windows and I've already restore, back p, use another laptop. iphone starts to set up, but after choosing, country and coming to back up from itunes, it alwas freezes on "connected to iTunes". Did anybody solve this problem?
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IPhone3G got stuck on connect to iTunes screen while doing upgrade iOS 4.2
Right after my iTunes 10.1 downloaded the iOS 4.2, it automatically started installing and sync-ing to my phone as usual.
It restarted itself, apple logo came out and ...
1. Stuck on "connect to itunes" screen eventough it was connected for the whole time. Unplugged it and plugged it back in, still got the same screen.
2. Neither my PC or itunes recognize it at all.
3. Unable to do soft reset but hard reset is ok. When i turn it on, the same screen comes out after the apple logo and got stuck until it turns itself off in about 30 sec.
3. Tried to connect it to the usb/itunes many different ways when the "connect to itunes" screen is on, but still got the same result.
4. Tried to do factory reset by holding the home button and connect it to the usb until the itunes recognize it, but still no luck (u can be sure on that it was properly done since it's not the first time i'm doing it).
FYI: the phone has never been serviced or customized.
Need some help ASAP here ppl. Please!
Message was edited by: BarsaaI'm having the same problem too. I've been trouble shooting it based off advice from Apple's website and other people's information but so far nothing has worked. When I turn it on, it says connect to iTunes. I do. When I can get iTunes to recognize the iPhone is plugged in (which I seem to be able to only do when I stop and restart the Apple Mobile Device service), it says the phone is in recovery mode and has to be restored. I go through the process and so far it always stops on the "preparing iPhone for restore" process. Then I get the following error message ... the iPhone "iPhone could not be restored. An unknown error occured (1604). I seem to keep getting the 1604 and I haven't found a workable resolution yet for it.
If anyone could help, I would be so appreciative. -
After upgrade IPHONE 4 to IOS 7 , it work 2days, and now it is off, not recognized on the pc and no battery logo when connecting to the sector
I'm happy to say that I solved the problem, and for the community (for the "next generation" that will search a solution for this problem) - I will publish the solution for this problem : I defined as new iphone, and then the restore showed up!
All wishes everyone... -
I was Updating my Iphone 4s to iOS 6 through itunes. an error happended now iphone stuck on connect to itunes logo screen . tried tukrning on and of it connects but itunes does not recognize so i can restore .. any ideas?
Dont know if accidently fixed it or not i got it to be recogniced by itune im restoring it now. i held the power/sleep button till turned off. then while holding the home button under the screen connected it to the usb wire .. also i change the usb port i was using on my computer dont know if it was luck or what but glad i got my phone back.
itunes recognized it as in recovery mode
http://support.apple.com/kb/HT1808
got it working currently restoring from backup good luck guys -
So upgraded my ipad and now I can't use it at all, can't get any support from Apple because it is past the 1 year, this is crazy because it is Apple's product and Apple's upgrade, NOT my fault. Screen is stuck on connect to iTunes but cannot get it to un stick. UGH!
If you ever want to be able to use the iPad again, you have to connect it to a computer running iTunes to restore it. Your iPad is in recovery mode and nothing can be done for it over the phone anyway. You can blame Apple for the problem if you want to, but that's not going to change anything.
Take your iPad to a friend or relatives's house that has a computer running iTunes and restore your iPad. Make an appointment at an Apple Store and ask them for help. I don't think that you have to pay for a Genius Bar visit. Phone support is a different story.
IF you have an iCloud backup, you will be able to restore the backup after you get the iPad up and running again. If you have no backup, you will have to start all over again. -
my iPhone 3gs got stuck in "connect to iTunes" symble I click update or restore it via iTunes after the update it remains same and and give me symble to connect to iTunes plz help
Sorry, this forum do not support jailbroken iPhone, you have to find solutions from somewhere else.
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IPhone 4 Stuck on 'Connect to iTunes' screen.
I.. was kinda trying to get rid of the iOS 7 update files which were automatically downloaded to my iPhones following this discussion page: https://discussions.apple.com/thread/5379403?start=0&tstart=0
Following the instructions posted there, I managed to get rid of about 3GBs of the iOS 7 files out of my iPhone 5.
What I followed was nzzzzz's 'Method B'
Method B: Open Settings->General->Software Update, Click "Install Now". There will be a prompt says "Verifying update...", Wait until this prompt disappear, there will be a spinning wheel on the black background. Immediately press and hold both of the power and home buttons at the same time. DO NOT release the power and home buttons for about 10 seconds. Your device will reboot. It's done. The automatically downloaded firmware will have been deleted. Now read part 1 to prevent automatically downloading in the future.
However, when I tried it again on my iPhone 4, it's now stuck on 'Connect to iTunes' screen.
No DFU modes or recovery modes seemed to be working, so I gave up and decided to restore & upgrade to iOS 7.
Then there was another problem, iTunes 'did' recognize the device as in 'recovery mode', downloaded the 7.0.3 update file, and tried to restore the device... but it got me 'error 9134'.
I followed the instructions on forums and discussion pages, and even called the Apple Care Services for technical support... but nothing worked. Nothing.
All those 'hosts' file edit and iTunes removal(and other following services) + download/install to the latest iTunes did not work on me, and now the device is 'just stuck on Connect to iTunes' screen.
Any suggestions..?
(BTW, English is not my native language, so if there's anything that cannot be understood, tell me)
+ Thanks in advance
Additional info:
iPhone 5: Tried to remove the iOS 7.0.3 files on iOS 6.1.4
iPhone 4: Tried to remove the iOS 7.0.3 files on iOS 6.1.3
Windows 8. latest iTunes (Newly bought computer + latest iTunes installed on 10/26/2013)
Windows 7, iTunes v 11.0.4.4 (The computer that successfully factory-resetted my old iPhone 4S and iPhone 4. The same computer that's not working with the same iPhone 4 now.)
Plus, my iPhone 4 is not backed up... not even in iCloud I think... There are some old pictures I'd like to keep, but almost forgot to get them out since I bought 5 a few weeks ago. I was using the iPhone 4 for the TV cable with the 30-pin connector.Hi, I solved this problem on my iPad.
First I followed the steps here: http://support.apple.com/kb/HT4097?viewlocale=en_US and recovered the iPad. iPad turns empty like new.
Then I followed the steps here: http://support.apple.com/kb/HT1414?viewlocale=en_US (Option: Restoring your iPhone, iPad or iPod Touch) and restored my iPad from a previous backup from iTunes.
When the backup restore was finished, many apps were missing on my iPad. I synchronized it again with iTunes (it took a while although I don't have many apps) and everything was back exactly as before.
I don't know what caused the problem in the first place, being stuck in the iTunes USB screen, but it seems to be solved now. I will anyway try to always remember to close all apps and not leave them running in background. Maybe my iPad got confused?
Regards
Sonja -
Steps to upgrading iphone 4 with iOS 5
Need steps to upgrading iphone 4 with iOS 5?
1. connect ur phone to ur mac/pc
2. open itunes ( make sure u have version 10.5 )
3. if it doesnt automatically ask u to update ur phone . click on summary and then click update
4. ensure that u backup ur data before updating.
5. click on download and install.
6. wait for a while and enjoy iOS5
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