Upgrading issue ( old sub expired , trying to upgrade to compelete )

Greetings ,
i have been using Photography package for the past year , on march my subscription expired.
as i have been statsifed with Adobe products i wanted to upgrade to Complete edition , but each time i try to do so it stops at the payment part. stating there was an issue and please contact customer support.
i tried then to re-sub in the photography package i had and the same issue arises , i have already contacted my bank and they all informed me that my credit card is in good standing and there is no blocks of any kind from thier side nor from VISA .
im running the services on PC .
hope someone can help .
GrayFiber

Since this is an open forum, not Adobe support... you need to contact Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

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