Upgrading it wants a serial number but i dont have one.
I have just installed Creative Suite 2 premium and i am now doing an upgrade but its asking for a serial number but i dont have one for this product.
And what exactly are you trying to upgrade? If you're referring to CS6, then that's a "no deal" situation - minimum requirements for upgrades are CS3 or CS4 at this point. If you mean something else, clarify. otehr than that get in touch with support.
Mylenium
Similar Messages
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my ipod touch was stolen and i need the serial number but i dont have the paper work or the box, so how do i get the serial number?
If you registered it, Apple can help you. Give them a call.
Change your iTunes (Apple ID) password along with any other password that was stored in the iPod. If any passwords are associated with credit cards, contact the CC company and get your card replaced (with a new number). If any passwords are associated with your bank or any savings institution, contact them also and discuss approprate action with them.
The "Find my..." function is pretty much useless if the device is in the hands of a thief. All that is necessary is for the thief to connect to any computer with iTunes and "Restore as new."
The only real protection you have is with the personal information on the device rather than the physical device itself. Something as small as an iPod should have a strong 8-digit (or longer) password AND be configured for automatic wipe in the event of ten consecutive incorrect password entries. -
I have bought the whole CC and it says my trial has expired. But when i go to license the software, it asks for a serial number and i dont have one. Please help.
Sign out from Creative Cloud and sign in again using email ID using which you had purcahsed subscription:
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Then launch CC apps which is asking for serial number and check.
Still asks for serial number check the hosts file for Adobe entries , if present remove it and try to activate.
1) Right click on the Finder icon on dock and select "Go-To Folder" option.
2) You will get a text box, type-in below mentioned command and then hit 'Return' key.
/etc
3) It will open the etc folder, please look for file named "hosts" and copy the same to Desktop screen.it
4)Double click on Hosts file , it will open it with TextEdit, If present Delete Adobe entries present inside Hosts file like 127.0.0.1 activate.adobe.com.......etc
5)Copy and paste the Hosts file back to "Etc" folder.
When asked Authenticate with your Mac password.
Make sure to select "Replace" option when prompted.
Then launch CC apps which is asking for serial number and check. -
I upgraded my computer and need a link to download Acrobat Pro 9 MAC. I have my serial number but do not have my disc. Please help and send link. Thank you. My MacPro computer is slowly dying and I need to get going with Acrobat Pro 9.
Unfortunately, Adobe has quit support of earlier version. They have a version of AA9 Pro for Windows posted, but not for the MAC as I understand it. You can try Adobe Acrobat X (10) Pro, Reader, and Suite Direct Download Links | ProDesignTools, but again I can only find PC versions. Someone may drop by with a link or you might see if anyone locally has the CD (that you could get the install file from). You will still need to use your original S/N.
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Hi, I would like to install my Creative Suite 5.5 Design Standard - I got the serial number and disk, but you are asking for another product and serial number that I dont have? What should I do?
The serial number that you might have is an upgrade version & it will be asking for a previous qualifying version serial number.
The issue can be different too, please contact Adobe Support for resolution: http://adobe.ly/yxj0t6
Regards
Rajshree -
I have PS CS3 Extended discs and serial number but do not have a CD drive on my new computer. How can I download it?
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
my phone is stolen i need to get the serial number but i only have yje IMEI what should i do how can i get my serial number
Why do you need the serial number? The phone can't be tracked by either serial number or IMEI.
See this article:
http://support.apple.com/kb/HT4061 -
What will i do..there is a message show, "your device in not more eligible to create a free i cloud acount"..and when i try a new one it ask an account number, but i dont have...can you help me with this issue..?
I try also my old icloud user but its not recognizing the accoun...What will i do..there is a message show, "your device in not more eligible to create a free i cloud acount"..and when i try a new one it ask an account number, but i dont have...can you help me with this issue..?
I try also my old icloud user but its not recognizing the accoun... -
My iphone is asking me to type a credit card number in but i dont have one what should i do
my iphone is asking me to type a credit card number in but i dont have one what should i do
If this is in the iTunes/App store and there is no option for none then it may be due to an unpaid balance on your iPhone
IF you don't have a CC then buy an iTunes gift card,
IF you are trying to set up an iTunes account; do it on a cmputer and you should have the option for "None" -
How do i find my serial number if i dont have my iPod with me?
how do i find my serial number if i dont have my iPod with me?
If your iPod Touch was the last device that you connected to and synced with your iTunes library, there is a chance you might be able to get the serial # to show up in the Device Connectivity diagnostic report. See here for instructions on running this test.
iTunes for Windows: Device Connectivity Tests
If you have previously registered the device with Apple, you can view it's serial # in your list of devices you have registered under your Apple ID.
https://expresslane.apple.com/GetproductgroupList.do
See here: iPod: How to find the serial number
Lastly, you can also head to iTunes -> Preferences -> Devices and hover you mouse over the iPod's backup and the serial number should appear in a popover.
B-rock -
Someone stole my iPod, how do i find the serial number if i dont have it in my possession
someone stole my iPod, how do i find the serial number if i dont have it in my possession
Do you have the original packaging in your possesion?
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i buy a ipad air i wanted to reset it but i dont have apple id of it plus i dont have any access to previous owner?
If a second-hand iOS device has been 'Activation locked' then only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from his list of devices (as he should have done before selling it) - please see http://support.apple.com/kb/ts4515
If you are unable to contact him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you.
You should if possible return it to wherever you bought it and ask for a refund as in this event the device is completely useless.
When posting here you may have to wait some time for an answer: the people who post here are users just like you and they post when they can. I happened to see your post quite quickly but that's pure chance - it might take some hours to get an answer. -
I purchased CS6 Design and Web Premium through the Department of Education Australia just over a year ago and now I can no longer access my software. It keeps asking me for my serial number, but when I enter the serial number that came with the product it tells me it is invalid???
Check with the school to make sure the licensing should still be valid. Some school make arrangements only for temporary licensing.
You can also try checking with Adobe Support thru chat.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I cannot open my photoshop. Its asking me for a serial number, which I already have. However, it will not accept my serial number. I've had this program for 5 years and this has never happened.
If your Creative Suite version is #3 through 6, you might try running the CS Cleaner Tools in preparation for a re-install.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
If you have a legacy version, it may be that the activation servers for your product are no longer available.
Nancy O. -
Hello. I have exhausted my free trial of premier pro cc. Now I want to buy the real one. It is promoting me to enter the serial number. But I don't have one. Can anyone please tell me how to get one and from where.
Sushant,
The Country of the Adobe ID, payment details & store has to be same.
Please see the link below that explains both of these cases:
If you do have a credit card and billing address in the country associated with your Adobe ID...
If you do not have a credit card and billing address in the country associated with your Adobe ID...
How do I complete a purchase when I get an incorrect "country" error?
IF you need to contact our support staff, please check that you are logged in to adobe with your adobeid and use this link to access support : Contact Customer Care . Scroll down and click on the blue bar that says, "Still need help?” Contact us."
Pattie
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