Upgrading iTunes missing file?

Hi I am having trouble updating itunes from my older version. I seem to be missing a file 'i Tunes.msi'. I then tried uninstalling with view to download latest version to intall. But system cannot uninstall due to this missing file?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Similar Messages

  • "Itunes missing files - please re-install"

    Hi I wonder if anyone can help me. I am having major problems ever since i downloaded the newest update. Cant access my itunes now as keep getting a message that says there are files missing and that I need to reinstall itunes. Have tried over and over to re-install but still keep getting the same message!! Many thanks,

    Aichenelf,
    I cannot thank you enough for your post! I upgraded my iTunes because some of the freebie songs on Tuesday said they required a higher version of iTunes. Wow! The two weeks since that fateful day have been filled with problem after problem. The 7.5 would not work on my machine, and I got the same "missing files" error. I also got errors that said the QuickTime would not work and that iTunes required QuickTime. I uninstalled all Apple products and tried to reinstall older versions but was not allowed to by the software. I was pulling my hair out. Finally, I read somewhere to go to the directory called WINDOWS\Downloaded Applications\ and to delete any previous versions of iTunesSetup.exe. I also obtained the version 7.2 of QuickTime by itself and installed it on its own. Then, I reinstalled 7.4.3. It took tons of time and tons of trial-and-error to resolve this ridiculous issue. I say "ridiculous" because there is no reason that I can see for artists to insist that their fans use the most recent version of a software. Not everyone can afford to go out and get a new computer to run all this stuff. I digress --> Free or not, I won't go there again. Thanks for listing the older software verions' release numbers ... Made my life a lot simpler. I obtained my older versions by doing a Google search that led me to a place called the File Hippo. Anyhow, hope this can help others who got into the same situation! Back up your library before uninstalling, too! I renamed mine to simply "Music" and have successfully reimported it since the fix. Not sure if my playlists are gone forever, but can recreate them a lot easier than reloading music. Peace & good luck ... I know how frustrating this is !!!

  • ITunes Missing Files

    Okay, when I open iTunes (11.0.2.26  Windows 7) and try to play songs in the library, I get the "missing files" message, with option to locate.  I choose to locate, and it cannot find the song file.  However, when I go to the library location (only iTunes Library on this machine) I am able to find the song file, and even open it using iTunes.  Even after doing so, iTunes will not allow me to open the song from within the program, nor locate the song file.
    Is anyone else experiencing this problem ?  Any help is much appreciated.

    First off, you're posting in the Mac forums. You have a pc. Second, see if this helps:
    http://discussions.apple.com/thread.jspa?threadID=1225163&tstart=0

  • After upgrading iTunes - some files can't be located !!!

    I've upgraded iTunes just recently
    before updating, i had no problem playing my Robbie Williams music
    now - all of them have the '!' + Can't be located when i try playing them.
    90% of the music have plays fine though !
    Technical:
    I've opened the "iTunes Music Library.xml" and found my non playing music:
    wont play:
    file://localhost/C:/Users/[MyName]/My%20Music/iTunes/iTunes%20Music/Music/Robbie%20Williams/The%20Ego%20Ha s%20Landed/02%20Millennium.mp3
    will play:
    file://localhost/C:/Users/[MyName]/My%20Music/iTunes/iTunes%20Music/Robbie%20Williams/The%20Ego%20Has%20La nded/03%20No%20Regrets.mp3
    the difference is the "Music" folder... a folder i've never used !
    i've tried doing a seach-replace to correct the error - but somehow iTunes will revert my change everytime i open iTunes !!!!!
    W-T-F !
    HELP !

    XML is an industry-wide standard. Your comment about Apple devleopers is extremely funny.
    Apple didn't formulate it!
    The ITL is proprietary, on purpose.
    If you are bent on editing the XML file instead of moving the files to the folder where itunes is looking for them, understand 3 things:
    1) itunes does not normally use the XML file to populate its library. It uses the ITL. That's why your edits are never showing up.
    2) If an ITL file does not exist, itunes creates a new, blank ITL file to use. itunes won't open without an ITL file.
    3) If an ITL exists that itunes can't use, it then looks at the XML file as a backup.
    If you want to edit your XML file and have itunes use it, then you need to damage the ITL file.
    Close itunes.
    Open the ITL file in notepad, select all the data in it, and hit delete. Save it as a 0-byte file.
    Open itunes. It will creat an ITL file by using your edited XML file, since hte ITL file cant be used, but exists.
    This will lose your Date Added metadata.

  • Error -54 after upgrading itunes - library file cannot be saved

    after uploading newest itunes software, i got error -54  that the itunes library file cannot be saved. an unknown error occurred. why should i care adn what should i do?

    I just called Apple Support and I think they helped me, but I'm still waiting to see if the error message returns. I was experiencing the same problem. Whenever I started iTunes, I would get the -48 error message. Everything else was working fine. Apple Support instructed me to delete some files from a folder and restart my pc. I did this and it seems to have worked. The folder is on my C:/ drive. Using Windows Explorer, I went to my C:/ drive and then opened the following folders in this order: "Documents and Settings", "Administrator", "Application Data", "Apple Computer", "iTunes", "iPod Software Updates". Inside the iPod Software Updates folder, I found four files which I deleted. I then emptied my trash can and restarted my pc. After I restarted my pc and opened iTunes, the error message did not come up. So it looks like my problem has been solved. Just some minor glitch having to do with the last update. I should mention that I did just get an iPod Classic 80 gig which replaced my 30 gig iPod Photo which just died.

  • Unalbe to upgrade iTunes missing *.msi file

    Windows 7.  Folder containing iTunes was deleted, not uninstalled,  now I am not able to upgradeiTunes.  continue to receive missing *.msi filre msg.  I have unistalled any remainign items from control panel.  Still not able to upgrade

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • ITunes missing file URGENT!!!

    A few days ago, I have downloaded iTunes (newest version) and it worked fine for a day. The next day I couldn't open iTunes so I have tried reinstalling the program but an error message stating, "relocate the installers package 'iTunes.msi'". I tried finding that file but I just could not find it. Without it I can't even uninstall the program. Is there anyway that I could fix this problem without losing all my songs that I purchased from iTune store?

    hey, sorry for the late reply, if you download windows installer cleanup utility, and uninstall anything that says apple, ipod, quicktime, or itunes, then reinstall, and this appears to resolve the issue. hope this helps!

  • Need Help! I Uninstalled and reinstalled and still can't run ITUNES-missing file

    I need HELP! I uploaded the latest version of Itunes and had trouble. I followed the directions and removed all the dll files to the desktop. I un-installed and tried re-installing Itunes and it still won't work. There are no previous versions found on my computer. HELP!!! I need my ITUNES BACK!

    MSVCR80.dll is the error message I recieved. I followed the directions and removed all dll files from the folder and to the desktop as instructed.
    Many thanks. Doublechecking: did you also work through the following user tip?
    Troubleshooting issues with iTunes for Windows updates

  • I can not upgrade from 10.2 to 10.6 because of missing "itunes.msi" file.  How do I repair it? I can not remove itunes and start over.

    I can not upgrade from 10.2 to 10.6 because of missing "itunes.msi" file.  I can not delete ITunes and start over either.

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Ing to upgrade\itunes but keeps saying installer files missing

    have tried to upgrade itunes to latest version it gets so far and then i get a window that says there are installer files missing

    then i get a window that says there are installer files missing
    What's the precise text of that message please, sherie? (There's a few different ones I can think of that you might be getting.)
    If it's easier, you could try posting a screenshot of the error message box.
    Generate the error message again. While the error message box is open, hold down the Alt key and hit the PrtSc key. Paste the screenshot into an image file (using a program like Paint), and save the file.
    Start a reply here and click the wee camera icon at the top of the reply window. Click "Choose file", browse to the image file, select the file and click "Open". Now click "Insert file" to insert the screenshot into the reply.

  • Once again - upgrading iTunes - reports library file damaged, all missing

    So, I've finally figured it out. When ever I upgrade iTunes, the new version doesn't like the old library file and marks it as damaged.
    All content is lost - as far as itunes is concerned. But it's right there on the hard drive. In the itunes folder.
    Making a new library file and point the preferences to the content still results in nothing showing up.
    No, I have not sync'd since this happened. I have many files in the itunes folders on my HD where the content is not loaded on my itv4.
    Is there a magic key combo to have it 'look' at the actual HD contents in the itunes folded and 'find' it ?
    No, holding down SHIFT when launching itunes and then creating a new file is not the solution, nor selecting the old library file (says it's damaged).

    For general library squiffiness following an upgrade the easiest thing is to restore your last backup, but I guess if it were that simple you wouldn't be here.
    *Empty/corrupt library after upgrade/crash*
    Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the *Previous iTunes Libraries* folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename *iTunes Library.itl* as *iTunes Library (Corrupt).itl* and then rename the restored file as *iTunes Library*. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
    See iTunes Folder Watch (Windows) or Music Folder Files Not Added (Mac) and Super Remove Dead Tracks (Mac) for tools to catch up with any changes since the backup file was created.
    When you get it all working *make a backup!*
    tt2

  • Itunes help file missing after 10.5 upgrade - Help!

    upgrade itunes to 10.5 through auto updater... and now there is no help funtion.   Just a message about missing URL.   I am of course online and all other sites work.  How can they screw-up an upgrade like this!  Now I waste my Sunday trawling the forums. 

    Have you looked directly in the folder Library/Fonts to make sure the font is really missing (and you are not just getting a bad message from iWeb)? If you open TextEdit and do Format > Font > Show Fonts, is this font really missing from the list?

  • Missing files - iTunes using wrong path, how can I change it?

    Hi,
    I store my itunes library on an external hard drive and I have over 1000 music files which itunes cannot locate even though they are there.
    Having done a bit of research I've discovered that the path for these files is incorrect.
    The path in "Get Info" for a missing track shows the path as:
    file://localhost/Volumes/Public/My Music/iTunes/iTunes Media/Music/Artist/Album/Song.xxx
    The path for a working track shows:
    /Volumes/Public/My Music/iTunes/iTunes Media/Artist/Album/Song.xxx
    So the missing ones have the extra "file://localhost" which I don't think should make a difference, but they also have an extra "Music" folder.
    Is there a simple way to correct this for all the missing tracks?
    Thanks!

    https://discussions.apple.com/message/20401436 - turingtest2 11/2012 post on rebuilding empty/corrupt library from previous iTunes library file after upgrade/crash.  -- Possibly not what you want to do since your old library file may be very out of date.  You don't say if this happened because you were updating iTunes right now in which case this might be the best way.  If you recently did update you can take the archived library file and move it and rename it so it now becomes the library.itl file iTunes is using.
    A slightly different approach to rebuilding, using a copy of the library file that is stored in a different format (.xml).  It is up to date as regards to your main library file though it does omit some of the things I mentioned in an earlier post.
    iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451 I'm going to copy and paste, and edit the applicable section since it's a bit mixed in:
    Re-creating the iTunes Library file
    Note: After re-creating your library, any devices that you sync with iTunes  (Apple TV, iPod, iPhone, iPad) will see your iTunes library as a new  library and will completely resync. The next sync with such a device will take longer and may reset some options since your rebuilt library isn't familiar to the device.
    1. Quit iTunes.
    2. Locate your iTunes folder (this is the folder that contains the iTunes Library and iTunes Library.xml files).
    /Users/[your username]/Music
    3. Open your iTunes folder.
    4. Drag the "iTunes Library.xml" or "iTunes Music Library.xml" file to the Desktop. If neither is available, learn how to add files back to the Library (because the XML file is not available, playlists and other information will not be available).
    5. Drag the following file from your iTunes folder to another folder.  The file can later be trashed:
    "iTunes Library" or "iTunes Library.itl"
    6. Open iTunes.
    Important: Do not add any content into iTunes at this point (such as by purchasing something from the iTunes Store).
    7. Choose File > Library > Import Playlist.
    8. Navigate to the "iTunes Library.xml" file on the Desktop.
    Mac users: Click Choose.
    If the above does not work we will need to edit the .xml file you are storing on the desktop  because it is derived from your .itl library file and it too may have the broken links in it.  It's the "file://localhost" stuff that's causing the problem.  The links aren't truly invalid, it's the fact that iTunes for some reason is inserting the localhost stuff that's causing iTunes to see them as broken links.  This can be edited  using a search and replace with a text editor, if necesssary.
    For what it's worth, if you don't have too many broken links you could fix them by hand, but it's not fun.
    Note, in addition to backing up your whole iTunes collection periodically, it is worth occasionally backing up the library file in case it becomes corrupt (as it is now in a way).

  • Missing files - corrupt library after upgrade to 11.1.4

    I updated iTunes to 11.1.4, and after launching, it looked like it was updating my library as it's done in the past.  However, this time, after an hour I realized it had not yet completed, and a dialogue box asking about creating an iTunes U playlist was on the screen.  I tried to do so, but it just kept repeating.  So finally I stopped it, and now I have an file marked iTunes library (damaged) and an incomplete library.  I am missing thousands of songs compared to the last .itl I have in Previous iTunes Libraries.
    I thought when iTunes did an upgrade to the library it was supposed to make a backup? If so, and I did the upgrade yesterday, why is the most recent file in Previous iTunes Libraries dated from four months ago?
    How can I repair the damaged .itl file, as the one iTunes is using now as, as I mentioned, missing thousands of songs now.
    Is there any sort of script or utility I can use to figure out exactly which files are missing from the current .itl in my library? 
    Thanks in advance. 

    I thought when iTunes did an upgrade to the library it was supposed to make a backup? If so, and I did the upgrade yesterday, why is the most recent file in Previous iTunes Libraries dated from four months ago?
    No, you need to do the backup as part of regular computer maintenance and before you do any software upgrades.  iTunes moves the old library into the previous library area but perhaps your update failed before it did that.
    How can I repair the damaged .itl file, as the one iTunes is using now as, as I mentioned, missing thousands of songs now.
    https://discussions.apple.com/message/20401436 - turingtest2 11/2012 post on rebuilding empty/corrupt library after upgrade/crash from previous iTunes library file.
    iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451
    Is there any sort of script or utility I can use to figure out exactly which files are missing from the current .itl in my library?
    Yes, there's one on the Dougscripts web site that will crawl through a library.  In yur case it's probably just as easy to drag the whole iTunes media folder to Automatically Add to iTunes.  Anything already in the library it will ignore.  Anything not there it will add.

  • TS4213 Why can't iPhoto, Pages, Numbers, Keynote and iMovie access my iTunes Library files and Pages, Numbers, Keynote and iMovie access my iPhoto Library files now that I upgraded to '11?

    Why can't iPhoto, Pages, Numbers, Keynote and iMovie access my iTunes Library files and Pages, Numbers, Keynote and iMovie access my iPhoto Library files now that I upgraded to '11?
    Examples of what is going on:
    1. In Pages, Numbers & Keynote, when I go to the media browser the Audio section reads "Open iTunes to populate this list" even after iTunes has been opened, .xml file has been replaced/repaired, etc  AND Photo section reads "Open iPhoto to see photos from your iPhoto Library in this list" even after iPhoto Library has been replaced and new default library created.
    2. In iMovie, similar thing ... when I go to add photos or music to a movie the iTunes files aren't present and the iPhoto photos are missing with similar messages as in #1.
    3. In iPhoto, similar thing ... when I go to add music to a slideshow it says to "Open iTunes to populate this list".
    It is shocking to me that Apple would let something as simple as a pathway link to associated library files get this messed up on an upgrade, but what's even more surprising is that with the number of people who seem to be having this particular issue (and I can tell from all the research that I've done for weeks online that there are a lot of them) that there doesn't seem to be a single clear answer to fixing it anywhere on these community support forums.  Most of what I've seen is rehashed advice from outdated issues.  What I need is a simple answer to how do we get these programs to look for the correct location of the photo and music files because I sure can't seem to find any logical place to do that through the programs' preferences files or the system preferences window?
    Any help would be greatly appreciated.
    P.S. Here's the details on the software/hardware:
    MacBook Pro
    Mac OS X
    Version 10.7.5
    2.4 GHz Intel Core 2 Duo
    8 GB 1067 MHz DDR3
    iTunes 11.0.4 (4)
    iPhoto '11 9.4.3 (720.91)
    iMovie '11 9.0.9 (1795)
    Keynote '09 5.3 (1170)
    Pages '09 4.3 (1048)
    Numbers '09 2.3 (554)

    I have the same problem on a new MacBook Pro. I have not been able to access the iTunes library from iPhoto since I got this computer. I looked in the Preferences file and deleted the com.apple.iApps.plist but there was no com.apple.iApps.lockfile so I just deleted the iAPPs.plist and rebooted the computer.  Still no iTunes available in iPhoto.
    All my music is in iTunes and plays. After reading the above I brought up Pages and I was able to access music and insert a track into a document.
    Do you have any suggestions.

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