Upgrading Photoshop CS5 to CS5 Production premium

I'm a happy guy now i have CS5 Production Premium - and everything installed great - but Photoshop CS5 has not upgraded to the extended version
I selected it in the installation programme, but the 3D module is not there.
Any ideas please?

You probably should have uninstalled the standalone PS first. Try that and then reinstall using the PP installer.
Bob

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Error trying to purchase upgrade for CS5.5 - CS6 production premium

Hi all,
I have been trying to purchase the upgrade for CS5.5 production premium to CS6 production premium without much succes.
When I try to checkout I get an error message that adobe can't continue or I need to retry again.
Ofcourse I'm posting this because I have tried and tried again.
I live in Suriname -South America.
We don't speak spanish btw but dutch incase you maybe wondering why I'm not visiting the spanish or latin site.
I purchased the software from B&H online from the USA . It's the boxed version.
After I received it, I immediately registered it. Now I would like to upgrade.
So for now I'm not sure what the problem maybe .
But I hope to hear from someone who may assist me asap. If you need anymore info about me just let me know.
Please forgive any grammer or spelling errors. I really enjoy this software and would love to continue to do so.
Sincerely,
Everts Aliredjo

Hi Millenium ,
thanks for the response. Was thinking about contacting them.
Will try it later.
Post back when I hear something.
Cheers,
Everts

Upgrading photoshop cs2 to cs5

hi
i was wondering if anyone could tell me if its possible to upgrade only the photoshop program to CS5 if i buy adobe creative suite 2 premium?
any help would be much appreciated!
thankyou
sarah

You cannot upgrade individual suite components.
Bob

Upgrade from Design Standard to Production Premium

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the company I am working at is thinking about an upgrade from the Design Standard CS 5.5 to the Production Premium CS6.
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Thanks for your answer. That I can install CS5.5 und CS6 I was aware. The problem I saw was that the Production Premium doesn't include Indesign and that I will lose the the programm after the upgrade.

From Photoshop CS3 to Suite Production Premium CS4 - order failed

Hello,
I have a little problem with buying a product from Adobe. I have Photoshop CS3 and I want to buy CS4 Suite Production Premium. When I search for this product and check the upgrade options it says that I can upgrade from my Photoshop CS3 version. However, when I order this product I get an order cancelation after some minutes without any reason - and no, it is not a CreditCard problem - I checked everything. All data is correct. Where there would be a real problem, why I don't get a call from them?
Then I called the sales hotline and the guy on the line told me that I need the Upsell version and that he can't check why the online order was canceled. Ok - I ordered this upsell version for a higher price than the online upgrade version. Some hours later I got a weird email from Adobe saying again that my order has been canceled. ??? I wonder whats going on there. I can't reach the sales guy on the weekend so I have to wait and I know that he can't give any information about why the order has been canceld again (why that?). That way it seems I am not able to order any product from Adobe and honestly I don't want to order it from Adobe directly anymore.
May it be possible that I can't upgrade or upsell from Photoshop CS3 alone to the Production Premium Suite CS4 - even it saying like this on their website.
Also, why is there only the upgrade version available on the online store and not the upsell version and why do I see an upgrade option even it must be called upsell version?
Why is the upgrade manager: http://www.adobe.com/products/creativesuite/upgrade saying the same that I CAN UPGRADE from Photoshop CS3 to this Suite.
I am speechless about that much trouble with a company like Adobe. And yes, this is my first try to order a Suite from Adobe directly. Now I am very unsure what to buy, where to buy and how I get this to work.
Btw. Customer Support didn't answer my emails about this.
Thanks for any hint!
Andreas

I did that twice and called them. They are always saying that they can't see what the problem is but they can setup a new order and try again - hello? - try and error ordering. I will not order on the Adobe Store anymore. This was the first and my last time I tried to order on their site or via a sales agent from their sales team. Also, when I see their emails that came back about the cancelation: No Subject line, weird emailaddress and with some really confusing product description and with a standard answer. I first thought it was some spam. I am really disapointed about their service.
I also found out that the sales guy put in a wrong phone number and I can remember we checked the number three times. I mean, I don't order a pair of socks here - I want a pro sales service for a pro product where I pay a lot of money for.

Upgrade Photoshope CS4 to CS5

Hi!
We have Creative Suites CS4 installed on our PC and we need to upgrade to Photoshop CS5. Is it possible to upgrade only Photoshop or... we have to buy an upgrade for the entire Creative Suites ?
Thanks !
Christian

Creative Suite 5 is no longer available from Adobe. Please see the buying guide for Photoshop CS6 at http://www.adobe.com/products/photoshop/buying-guide-upgrades.html. It would be necessary for you to purchase an upgrade to a suite.

How do I upgrade photoshop cs4 to cs5?

I currently have photoshop cs4. I would like to upgrade to cs5 (or cs6) in order to use a particular plug in. How does one do it? I cannot find a source where I can get a download.
Thanks for helping.
Vijay

The problem is that CS5 is not sold anymore, so you cannot get it from Adobe. At the rate Photoshop is counterfeited and hacked, you take your chances with Ebay and Craigslist. Even if someone sold you their copy, chances are they already upgraded on it and that would block you from CS6.
I can only recommend the Photography Plan, or you could talk to Adobe sales and see if they would allow you to upgrade to CS6 if you buy it from them.
Another idea is the Photography Plan. Latest Photoshop for $10 monthly.

Upgraded Photoshop CS4 to CS5, but...

After upgrading the program, is it okay to remove CS4 or should I leave it in my computer?

Okay, thanks.
But, I do have one more problem. I installed the upgrade CS5 and no new program shows in my computer . When I go to the Add/Remove Program list of programs in my computer, the new CS5 shows, along with the CS4, but as I said, It doesn't show on my desktop or in my start menu guide. Do I just need to restart my computer?

What is the procedure when upgrading to Creative Suite 5 Production Premium?

Hello!
In 2006 I bought the Adobe Creative Suite Production Studio Premium. The procedure when activating the installation I don't remember exactly. The computer on which the Suite was installed doesn't have an internet connection (I thought that was the simplest and safest thing to do; I have another computer for that purpose).
Now, if I want to upgrade to Creative Suite 5 on a newly bought i7 computer, what is the procedure? What do I need to prove to Adobe that I'm eligible for the upgrade? Please tell me the serial number on the box is enough... my old editing computer doesn't start at all so any info contained there is unobtainable at the moment.

The serial number of the old version - is that, by any chance, something you get from Adobe via internet or is it stuck on the box with the manuals and DVDs?I can't remember myself.
I kept the following (I don't even know if it is from Adobe) on my other (internet) computer. Someone recognizes this as specifically relating to Production Studio, when it comes to the serial number format for example? L is a letter and N is a number.
Below are your Serial and Authorization keys.
Enter them in the "Enter registration keys" window, which can be found at:
"Help menu" -> "Enter registration keys".
Serial-key: NNLL-LLLN-LLLL-LNLL Auth-key: LLLN-NLNL-NLLN
As I said, I can't access info on my old editing computer. Any help would be appreciated.

Adobe CS5 Production Premium vs. Adobe CS4 Production Premium

Hello:
I am currently a worker at a production studio and we are thinking about upgrading our system Adobe CS3 Production Premium to either Adobe CS4 Production Premium or Adobe CS5 Production Premium. Our company was at NAB convention in Las Vegas this year and were convinced that Adobe CS5 Production Premium was the way to go. However we come to find (after purchace) that Adobe CS5 Production Premium only runs on (and correct me if Im wrong) 64 bit. Now stuck with a system we cant use on our vista 32 bit I was wondering what are the beneifits between the two and if CS5 is really that great is it worth while to upgrade my computer systems. I am sure I am not the only one to have run into this problem. Any input or advice would be great.
Sincerely,
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Look HERE for a quick summary of the new features in After Effects. I can personally attest to the power of the new rotobrush. If you do that kind of work, it will save you a ton of time. Rendering times are considerably faster and being able to RAM preview a 30 or 40 second clip all the way through at full res is finally a reality.
Look HERE for a summary of the new features in Premiere Pro. The major improvement here, in my opinion, is the ability to preview a multi-layer timeline with several effects in real time at full res without rendering.
I can't tell you if it's worth it to you to upgrade or not. All I can say is that I'm really happy with it, so far.

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I have upgraded to Creative Suite 4 Production Premium after previously installing Premiere CS4 and AE CS4 stand-alone. I completely uninstalled both of those programs (and all their associated programs) before installing Production Premium. When I attempt to dynamic link from Premiere to AE, I still get the message "Adobe Dynamic Link requires Adobe Production Premium". Any ideas? (The links to Soundbooth, etc from Premiere seem to work OK)

YAY!
Many thanks Keephowlin.
After upgrading my stand-a-lone copy of Prem Pro CS4, I purchased an upgrade version of Production Premium from Adobe (at great expense!!). After some initial issues getting Production Premium to recognise I had an eligble version of Prem Pro I got things up and running (with the help of Adobe Tech Support). To help others, I'll post a separate thread about this later.
Apart from a couple of corrupted dll files (which I have replaced) everything was working fine except that I got the error message when I tried to import an .aep file or went directly to the Dynamic Link menu:
"Adobe Dynamic Link requires Adobe Production Premium"
I followed your solution and FIXED! I can now use the Dynamic Link feature AND import an After Effect .aep file
I am also wondering whether my earlier installation issues at Production Premium failing to validate my Prem Pro was due to the fact I should have de-activated my Prem Pro serial number first.
Claire

Can i upgrade Photoshop cs5.1 to Photoshop cs6. Photoshop cs5.1 is part of premium production.

Can i upgrade Photoshop cs5.1 to Photoshop cs6. Photoshop cs5.1 is part of premium production.

You can always get a refund within the first 30 days after yiur purchase.
Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat
There is also a phone option. 1 (800) 833-6687
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

I want to upgrade to CS6 Production Premium suite from CS5.5. Can I use CS6 upgrade made for CS5, or do I have to use upgrade that specifically states for CS5.5.

I want to upgrade to CS6 Production Premium suite from CS5.5. Can I use CS6 upgrade made for CS5, or do I have to use upgrade that specifically states for CS5.5.
I am referring to the DVD installation Disks not Cloud. Disk last release, I believe in 2012.
Thank you.

at the link i posted i see an upgrade for cs5 and cs5.5.
you can contact adobe support if you don't see that.
contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

CS5 Production Premium - Student. Upgrade to CS5.5?

Thanks for reading all of this:
I recently purchased CS5 Production Premium Student Edition. Adobe sent me an email saying I'm eligible for a complimentary upgrade.
I sent in the request, and another email then said "When CS5.5 is available, we will notify you and it will ship."
Then CS5.5 came out, and I had no such email even after a month. So I went back to the complimentary upgrade email, and tried to send another request.
After clicking the link, the Adobe site said I haven't got any products eligible for a complimentary upgrade. Maybe that's because I already sent in a request.
I contacted customer support through the chat client, and after an hour of miscommunication, the Adobe representative sent in a ticket for me.
I now have CS5.5 Production Premium UPGRADE VERSION sitting in front on me.
There is an information panel on the box saying "Before opening, visit www.adobe.com/go/upgradeinfo "
It gives a link to the buying guide which says:
You own one of the following suite editions
Upgrade to Creative Suite 5.5 Production Premium
Creative Suite 5.x Design Premium, Design Standard, Web Premium, Production Premium, or Master Collection
US$399
Does this mean my Creative Suite 5 Production Premium STUDENT Edition is eligible?
Will I be able to use this Upgrade Version to install over the top of my Student Edition?

Yes, you should be fine. Student versions carry full upgrade rights.
Bob

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I need to reinstall Adobe Creative Suite CS6 Production Premium on my OSX 10.9.5 (Mavericks). I bought CS6 as an upgrade to my CS5.5. I can't reinstall CS5.5 because it doesn't seem to be supported on the new OSX (the installer won't run). CS6 seems to be able to install, but when I enter in the serial number, it says that I need CS5.5 already installed.
I'm working on a tight deadline and hoping for someone to tell me what I should do.. thanks!

When you go to activate CS6 it should indicate that your serial number is valid but a qualifying product cannot be found on the machine (this would be CS5.5). There should be a selection list where you select the older version (CS5.5) as well as an entry where you input the serial number for that older version.

Upgrading Photoshop CS5 to CS5 Production premium

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