Upgrading Premiere Pro CC to Premiere Pro CC 2014 in the middle of a project
Hi guys!
I was working through a project with Premiere pro CC until I checked my creative cloud app and realised there was an update for the software, Premiere Pro CC 2014. I thought great, I'll download it straight away.
It's a great bit of software and it does seem to be faster, however, whenever I play a sequence everything is fine and working as expected except the sequence monitor, which constantly freezes while trying to edit. Quitting the application and re-opening it is my only real solution so far as it's fine once I do this for a good couple of minutes until the sequence monitor freezes again
I was wondering whether I could get any help with this problem? I am using Yosemite as my OS and I have read up on many issues that have come about with adobe applications since the launch of Apple's new OS update. Someone recommended going back to the older version of Premiere Pro CC, but I've done a serious amount of work on the newer version now so going back is out of the question really.
I've spoken to quite a few people about the issue, like you do, and they are also a bit unclear of a solution. Some say its the graphics card. Some say I need to buy a new computer (I have an imac mid 2010 intel core i3). And most say to downgrade to mavericks again as adobe and Apple are still working on a solution for the near future.
I was thinking of re-installing premiere pro cc 2014 altogether but I am a bit worried that work may go missing if I did?
Any suggestions would be greatly appreciated!
Tom
There is this offer of a trial version FC Pro X with 30 day runtime:
http://www.apple.com/final-cut-pro/trial/
Too bad you didn't have a complete backup that could run the previous OS X
and then you could resume using an earlier Final Cut Pro (10) or (7) since a
clone would have been a means toward that position.
http://www.apple.com/support/finalcutpro/
http://www.apple.com/support/pro-apps/
This appears to be another good reason to check out all the reasons why one
would want or need to upgrade a working OS X version, since these kinds of
events are known to happen as a direct result.
Sorry to not have an answer to this, other than try & use the Trial version...
Or see if someone at Apple sales/support can field your issue w/ an answer.
Good luck & happy computing!
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There is this offer of a trial version FC Pro X with 30 day runtime:
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Too bad you didn't have a complete backup that could run the previous OS X
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Upgrading from Premiere Pro to Final Cut Pro
Hi,
Could anyone tell me if there is any way for Apple to allow me to crossover and upgrade from Adobe Premiere Pro to Final Cut Pro?
Our company has a full version of Adobe Video Collection 2.5 (Windows Only). I am now working fully on a Mac Pro, so need to get a copy of Final Cut Studio, and if there is any way to upgrade, instead of having to buy a full copy i would be happy to use it.
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Mac Pro 2 x 2.66 Dual-Core Intel Xeon Mac OS X (10.4.8) 2Gb RAMThere is no crossgrade option for Adobe to Apple software.
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good luck.
x -
Premiere Pro CC crashes every time I open up a version of a project
I have a 3 month project I've been working on and now I can't open any version of it without it crashing when I open the project. Or... Crashing when I click on the Main Sequence to view it in the timeline. I have several incrementally saved versions and nothing will work.
I have a MacBook Pro Retina 16GB from 2012. I haven't upgraded to mavericks, don't want to.Process: Adobe Premiere Pro CC [9445]
Path: /Applications/Adobe Premiere Pro CC/Adobe Premiere Pro CC.app/Contents/MacOS/Adobe Premiere Pro CC
Identifier: com.adobe.AdobePremierePro
Version: 7.2.1 (7.2.1)
Code Type: X86-64 (Native)
Parent Process: launchd [180]
User ID: 501
Date/Time: 2014-04-03 14:00:09.796 -0400
OS Version: Mac OS X 10.8.5 (12F37)
Report Version: 10
Interval Since Last Report: 11174 sec
Crashes Since Last Report: 14
Per-App Interval Since Last Report: 3520 sec
Per-App Crashes Since Last Report: 13
Anonymous UUID: E0FAA9DD-9552-1C3F-C076-29B7E7B50819
Crashed Thread: 16 Dispatch queue: opencl_runtime
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000044
VM Regions Near 0x44:
-->
__TEXT 0000000100000000-0000000100003000 [ 12K] r-x/rwx SM=COW /Applications/Adobe Premiere Pro CC/Adobe Premiere Pro CC.app/Contents/MacOS/Adobe Premiere Pro CC
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreGraphics 0x00007fff8b3ef49c aa_render + 4679
1 libRIP.A.dylib 0x00007fff92db3307 ripr_Coverage + 1812
2 libRIP.A.dylib 0x00007fff92db4114 ripc_Render + 445
3 libRIP.A.dylib 0x00007fff92dcafe6 ripc_DrawPath + 606
4 com.apple.CoreGraphics 0x00007fff8b3d41f2 CGContextDrawPath + 172
5 com.adobe.dvaui.framework 0x0000000103e43a64 dvaui::drawbot::OSSurfaceInterface::StrokePath(dvaui::drawbot::PenInterface const&, dvaui::drawbot::PathInterface const&) + 500
6 com.adobe.dvaui.framework 0x0000000103d9ba27 dvaui::controls::(anonymous namespace)::StrokeTabPath(dvacore::geom::RectT<float>&, dvaui::drawbot::ColorRGBA const&, dvaui::drawbot::PathP const&, float, dvaui::drawbot::Drawbot*, dvaui::controls::DrawTabItemParameters const&) + 103
7 com.adobe.dvaui.framework 0x0000000103d94061 dvaui::controls::UI_TabItem::Draw(dvaui::controls::DrawTabItemParameters const&, dvaui::drawbot::Drawbot*) + 369
8 com.adobe.dvaui.framework 0x0000000103d9638a dvaui::controls::UI_TabWellFlyout::Draw(dvacore::geom::RectT<float> const&, dvacore::utility::Flags<unsigned int>, dvaui::drawbot::Drawbot*, boost::intrusive_ptr<dvaui::ui::Theme>) + 730
9 com.adobe.dvaui.framework 0x0000000103d966e0 dvaui::controls::UI_TabWellFlyout::UI_Draw(dvaui::drawbot::Drawbot*) const + 480
10 com.adobe.dvaui.framework 0x0000000103ea3fc6 dvaui::ui::UI_Node::UI_DrawSelf(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 326
11 com.adobe.dvaui.framework 0x0000000103ea42bd dvaui::ui::UI_Node::UI_DrawAndCache(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 637
12 com.adobe.dvaui.framework 0x0000000103ea46f3 dvaui::ui::UI_Node::UI_DispatchDrawToChild(dvaui::ui::UI_Node const*, dvaui::drawbot::Drawbot*) + 403
13 com.adobe.dvaui.framework 0x0000000103ea2e5b dvaui::ui::UI_Node::UI_Draw(dvaui::drawbot::Drawbot*) const + 43
14 com.adobe.dvaui.framework 0x0000000103d93c58 dvaui::controls::UI_TabWell::UI_Draw(dvaui::drawbot::Drawbot*) const + 888
15 com.adobe.dvaui.framework 0x0000000103ea3fc6 dvaui::ui::UI_Node::UI_DrawSelf(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 326
16 com.adobe.dvaui.framework 0x0000000103ea42bd dvaui::ui::UI_Node::UI_DrawAndCache(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 637
17 com.adobe.dvaui.framework 0x0000000103ea46f3 dvaui::ui::UI_Node::UI_DispatchDrawToChild(dvaui::ui::UI_Node const*, dvaui::drawbot::Drawbot*) + 403
18 com.adobe.dvaui.framework 0x0000000103ea2e5b dvaui::ui::UI_Node::UI_Draw(dvaui::drawbot::Drawbot*) const + 43
19 com.adobe.dvaworkspace.framework 0x00000001068cc515 dvaworkspace::workspace::WorkspaceFrame::UI_Draw(dvaui::drawbot::Drawbot*) const + 581
20 com.adobe.dvaui.framework 0x0000000103f3450b void dvaui::drawbot::InvokeDrawbotFromRegionT<dvaui::ui::OS_View, std::const_mem_fun1_ref_t<void, dvaui::ui::OS_View, dvaui::drawbot::Drawbot*>, NSView*>(dvaui::ui::OS_View const&, std::const_mem_fun1_ref_t<void, dvaui::ui::OS_View, dvaui::drawbot::Drawbot*> const&, dvaui::drawbot::SupplierInterface const&, NSView*, __HIShape const*, dvaui::drawbot::SurfaceInterface*, bool) + 187
21 com.adobe.dvaui.framework 0x0000000103f30b3b void dvaui::drawbot::InvokeDrawbot<dvaui::ui::OS_View, std::const_mem_fun1_ref_t<void, dvaui::ui::OS_View, dvaui::drawbot::Drawbot*>, NSView*>(dvaui::ui::OS_View const&, std::const_mem_fun1_ref_t<void, dvaui::ui::OS_View, dvaui::drawbot::Drawbot*> const&, dvaui::drawbot::SupplierInterface const&, NSView*, __HIShape const*, dvaui::drawbot::SurfaceInterface*, std::vector<dvacore::geom::RectT<int>, std::allocator<dvacore::geom::RectT<int> > >*, bool) + 491
22 com.adobe.dvaui.framework 0x0000000103f207e4 dvaui::ui::OS_View::UI_HandlePlatformDrawEvent(dvaui::drawbot::SurfaceInterface*) + 388
23 com.adobe.dvacore.framework 0x00000001002e4a1c int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 28
24 com.adobe.Frontend.framework 0x000000010006b659 FE::ApplicationErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0 <int>) + 41
25 com.adobe.dvacore.framework 0x00000001002e4b68 void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 136
26 com.adobe.dvacore.framework 0x00000001002e81b5 void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 165
27 com.adobe.dvaui.framework 0x0000000103f2ac46 -[DVAMacContainerView drawRect:] + 118
28 com.apple.AppKit 0x00007fff92f71140 -[NSView _drawRect:clip:] + 4437
29 com.apple.AppKit 0x00007fff92f6dfb3 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 3058
30 com.apple.AppKit 0x00007fff92f6ea44 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 5763
31 com.apple.AppKit 0x00007fff92f6ea44 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 5763
32 com.apple.AppKit 0x00007fff92f6d143 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 314
33 com.apple.AppKit 0x00007fff92f68d6d -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4675
34 com.apple.AppKit 0x00007fff92f32c93 -[NSView displayIfNeeded] + 1830
35 com.apple.AppKit 0x00007fff92f321cc _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 738
36 com.apple.AppKit 0x00007fff934fd901 __83-[NSWindow _postWindowNeedsDisplayOrLayoutOrUpdateConstraintsUnlessPostingDisabled]_block_invoke_012 08 + 46
37 com.apple.CoreFoundation 0x00007fff93b35417 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
38 com.apple.CoreFoundation 0x00007fff93b35381 __CFRunLoopDoObservers + 369
39 com.apple.CoreFoundation 0x00007fff93b107b8 __CFRunLoopRun + 728
40 com.apple.CoreFoundation 0x00007fff93b100e2 CFRunLoopRunSpecific + 290
41 com.apple.HIToolbox 0x00007fff91ce5eb4 RunCurrentEventLoopInMode + 209
42 com.apple.HIToolbox 0x00007fff91ce5c52 ReceiveNextEventCommon + 356
43 com.apple.HIToolbox 0x00007fff91ce5ae3 BlockUntilNextEventMatchingListInMode + 62
44 com.apple.AppKit 0x00007fff92f2f533 _DPSNextEvent + 685
45 com.apple.AppKit 0x00007fff92f2edf2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
46 com.apple.AppKit 0x00007fff92f261a3 -[NSApplication run] + 517
47 com.adobe.Frontend.framework 0x00000001000c702d FE::MacApplication::RunSelf() + 45
48 com.adobe.Frontend.framework 0x0000000100046bfa FE::Application::Run(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 4058
49 com.adobe.Frontend.framework 0x00000001000c88a8 FE::AppMain(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int, void*) + 296
50 com.adobe.Frontend.framework 0x00000001000cfa65 FE::Run(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int) + 581
51 com.adobe.AdobePremierePro 0x00000001000018cc main + 524
52 com.adobe.AdobePremierePro 0x00000001000016b4 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff911ded16 kevent + 10
1 libdispatch.dylib 0x00007fff96109dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff961099ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff911de6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff94f2cf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff94f2cce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff94f17191 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff911de6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff94f2cf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff94f2cce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff94f17191 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff911de6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff94f2cf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff94f2cce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff94f17191 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff911ded16 kevent + 10
1 com.adobe.dvatransport.framework 0x0000000100cc311c boost::asio::detail::kqueue_reactor::run(bool, boost::asio::detail::op_queue<boost::asio::detail::task_io_service_operation>&) + 236
2 com.adobe.dvatransport.framework 0x0000000100cc2dc7 boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 375
3 com.adobe.dvatransport.framework 0x0000000100cc2938 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 568
4 com.adobe.dvatransport.framework 0x0000000100cb25b7 SkyConnectionEnv::MainLoop() + 167
5 com.adobe.dvatransport.framework 0x0000000100cb2069 SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9
6 com.adobe.boost_threads.framework 0x00000001002918ae thread_proxy + 158
7 libsystem_c.dylib 0x00007fff94f2a772 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff94f171a1 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff911de6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff94f2cf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff94f2cce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff94f17191 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff911de0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff94f2efb9 _pthread_cond_wait + 869
2 com.adobe.dvatransport.framework 0x0000000100cc2cdb boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 139
3 com.adobe.dvatransport.framework 0x0000000100cc2938 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 568
4 com.adobe.dvatransport.framework 0x0000000100cc26ea boost::asio::detail::posix_thread::func<boost::asio::detail::resolver_service_base::work_ io_service_runner>::run() + 42
5 com.adobe.dvatransport.framework 0x0000000100cc37d3 boost_asio_detail_posix_thread_function + 19
6 libsystem_c.dylib 0x00007fff94f2a772 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff94f171a1 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff911de0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff94f2efb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff908df210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff908df3e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff90841a98 MPWaitOnQueue + 252
5 com.adobe.dvacore.framework 0x00000001003841ec dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 140
6 com.adobe.dvacore.framework 0x00000001003821d0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 144
7 com.adobe.dvacore.framework 0x000000010037436c boost::function0<void>::operator()() const + 28
8 com.adobe.dvacore.framework 0x000000010037f153 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9 com.adobe.boost_threads.framework 0x00000001002918ae thread_proxy + 158
10 libsystem_c.dylib 0x00007fff94f2a772 _pthread_start + 327
11 libsystem_c.dylib 0x00007fff94f171a1 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff911de0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff94f2efb9 _pthread_cond_wait + 869
2 com.adobe.GPUFoundation.framework 0x00000001090c7c66 void boost::condition_variable_any::wait<boost::unique_lock<boost::mutex> >(boost::unique_lock<boost::mutex>&) + 70
3 com.adobe.GPUFoundation.framework 0x00000001090c5b6b GF::Device::AcquireExclusiveAccess() + 123
4 com.adobe.PlayerMediaCore.framework 0x000000011fa83eaa AdobePlayer::PlayerDisplay::UpdateWindow() + 362
5 com.adobe.PlayerMediaCore.framework 0x000000011fa96265 AdobePlayer::PlayerMain::OnUpdate() + 21
6 com.adobe.PlayerMediaCore.framework 0x000000011fa9b301 PrPlayModule<AdobePlayer::PlayerMain>::PlayEntry(int, pmStdParms*, void*, void*) + 241
7 com.adobe.PlayerMediaCore.framework 0x000000011fa9b190 xPlayEntry + 16
8 com.adobe.PlayerHost.framework 0x000000010543e3d5 ML::CallPlayerModuleGuarded(int (*)(int, pmStdParms*, void*, void*), int, pmStdParms*, void*, void*, int*, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 277
9 com.adobe.PlayerHost.framework 0x000000010543c1b9 ML::PlayerModule::CallPlugin(int, void*, void*) + 153
10 com.adobe.PlayerHost.framework 0x0000000105462176 ML::VideoPlayer::CallPlayModuleSelector_Update() + 86
11 com.adobe.PlayerHost.framework 0x000000010544fdbd ML::VideoPlayer::ForceDisplayRedraw(ML::PlayerOutputQuality) + 205
12 com.adobe.PlayerHost.framework 0x00000001054437ad ML::PlayModuleThreadQueue::ExecuteDeferredCall(ASL::ObjectPtr<ML::DeferredCallBase, ASL::AtomicValue>) + 333
13 com.adobe.PlayerHost.framework 0x00000001054426c4 ML::PlayModuleThreadQueue::ServiceQueue() + 340
14 com.adobe.dvacore.framework 0x000000010038226f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 303
15 com.adobe.dvacore.framework 0x000000010037436c boost::function0<void>::operator()() const + 28
16 com.adobe.dvacore.framework 0x000000010037f153 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
17 com.adobe.boost_threads.framework 0x00000001002918ae thread_proxy + 158
18 libsystem_c.dylib 0x00007fff94f2a772 _pthread_start + 327
19 libsystem_c.dylib 0x00007fff94f171a1 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff911de0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff94f2efb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff908df210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff908df3e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff90841a98 MPWaitOnQueue + 252
5 com.adobe.dvacore.framework 0x00000001003841ec dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 140
6 com.adobe.dvacore.framework 0x00000001003821d0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 144
7 com.adobe.dvacore.framework 0x000000010037436c boost::function0<void>::operator()() const + 28
8 com.adobe.dvacore.framework 0x000000010037f153 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9 com.adobe.boost_threads.framework 0x00000001002918ae thread_proxy + 158
10 libsystem_c.dylib 0x00007fff94f2a772 _pthread_start + 327
11 libsystem_c.dylib 0x00007fff94f171a1 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff911de122 __psynch_mutexwait + 10
1 libsystem_c.dylib 0x00007fff94f2fdcd pthread_mutex_lock + 536
2 com.apple.GeForceGLDriver 0x00000002002f4814 0x200000000 + 3098644
3 libGPUSupport.dylib 0x000000011249c029 gldCreateBuffer + 73
4 libGFXShared.dylib 0x00007fff969100bd gfxCreatePluginBuffer + 72
5 com.apple.opencl 0x00007fff9193141b 0x7fff91905000 + 181275
6 com.apple.opencl 0x00007fff91909414 0x7fff91905000 + 17428
7 com.apple.opencl 0x00007fff919169fa clCreateBuffer + 202
8 com.adobe.GPUFoundation.framework 0x00000001090d2453 GF::OpenCLDeviceMemoryPoolManager::Create(GF::AllocationKey, unsigned long&) + 83
9 com.adobe.GPUFoundation.framework 0x00000001090d22f0 GF::DynamicPool<GF::OpenCLDeviceMemoryPoolManager, std::less<GF::AllocationKey> >::TryCreate(GF::AllocationKey, unsigned long&) + 64
10 com.adobe.GPUFoundation.framework 0x00000001090d20f7 GF::DynamicPool<GF::OpenCLDeviceMemoryPoolManager, std::less<GF::AllocationKey> >::CreateOrRetrieveWithoutFullPurge(GF::AllocationKey, unsigned long&) + 823
11 com.adobe.GPUFoundation.framework 0x00000001090d1815 GF::DynamicPool<GF::OpenCLDeviceMemoryPoolManager, std::less<GF::AllocationKey> >::CreateOrRetrieve(GF::AllocationKey, unsigned long*) + 341
12 com.adobe.GPUFoundation.framework 0x00000001090d1232 GF::TemplateMemoryManager<GF::OpenCLDeviceMemoryPoolManager>::AllocateImpl(GF::Allocation Key const&, unsigned long*) + 82
13 com.adobe.GPUFoundation.framework 0x00000001090d0208 GF::TemplateMemoryManager<GF::OpenCLDeviceMemoryPoolManager>::Allocate(unsigned long, unsigned long*) + 56
14 com.adobe.GPUFoundation.framework 0x0000000109128a1b GF::CreateGPUVideoFrame(ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&, boost::shared_ptr<GF::Device> const&, dvamediatypes::PixelFormat, unsigned int, unsigned int, dvamediatypes::PixelAspectRatio, dvamediatypes::FieldType, ASL::ParamPoint<int>, unsigned long) + 635
15 com.adobe.RendererGPU.framework 0x0000000111328978 RendererGPU::CompositorNode::Process(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&) + 2328
16 com.adobe.RendererGPU.framework 0x000000011132b774 RendererGPU::FilterNode::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 1460
17 com.adobe.RendererGPU.framework 0x0000000111332da3 RendererGPU::SelectInputBaseNode::Process(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&) + 115
18 com.adobe.RendererGPU.framework 0x000000011133a213 RendererGPU::NestedTimelineSource::Process(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&) + 19
19 com.adobe.RendererGPU.framework 0x000000011132b774 RendererGPU::FilterNode::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 1460
20 com.adobe.RendererGPU.framework 0x00000001113b4f0c RenderNodeBase::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 76
21 com.adobe.RendererGPU.framework 0x000000011132b562 RendererGPU::FilterNode::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 930
22 com.adobe.RendererGPU.framework 0x0000000111332da3 RendererGPU::SelectInputBaseNode::Process(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&) + 115
23 com.adobe.RendererGPU.framework 0x0000000111330cd8 RendererGPU::MediaNode::Process(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&) + 24
24 com.adobe.RendererGPU.framework 0x000000011132b774 RendererGPU::FilterNode::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 1460
25 com.adobe.RendererGPU.framework 0x000000011132849e RendererGPU::CompositorNode::Process(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&) + 1086
26 com.adobe.RendererGPU.framework 0x000000011132b774 RendererGPU::FilterNode::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 1460
27 com.adobe.RendererGPU.framework 0x0000000111318c8d RendererGPU::(anonymous namespace)::RendererGPU::ProduceFrame(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&, std::string*, ASL::ParamRect<int>) + 1533
28 com.adobe.PlayerMediaCore.framework 0x000000011faa0a10 AdobePlayer::RenderRequest::ProduceFrame(ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&, RenderParams const&, std::string*, ASL::ParamRect<int>) + 96
29 com.adobe.PlayerMediaCore.framework 0x000000011fa88540 AdobePlayer::PlayerDisplay::PresentRenderRequestImpl(boost::shared_ptr<AdobePlayer::Rende rRequest> const&) + 1744
30 com.adobe.PlayerMediaCore.framework 0x000000011fa8baba AdobePlayer::PlayerDisplay::PresentLastCompletedRenderRequestImpl() + 282
31 com.adobe.dvacore.framework 0x000000010038226f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 303
32 com.adobe.dvacore.framework 0x000000010037436c boost::function0<void>::operator()() const + 28
33 com.adobe.dvacore.framework 0x000000010037f153 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
34 com.adobe.boost_threads.framework 0x00000001002918ae thread_proxy + 158
35 libsystem_c.dylib 0x00007fff94f2a772 _pthread_start + 327
36 libsystem_c.dylib 0x00007fff94f171a1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff911dc686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff911dbc42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff93b0b233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff93b10916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff93b100e2 CFRunLoopRunSpecific + 290
5 com.apple.AVCVideoServices 0x000000011f8f4d72 AVS::AVCVideoServicesThreadStart(AVS::AVCVideoServicesThreadParams*) + 194
6 libsystem_c.dylib 0x00007fff94f2a772 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff94f171a1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff911dc686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff911dbc42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff93b0b233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff93b10916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff93b100e2 CFRunLoopRunSpecific + 290
5 com.apple.AVCVideoServices 0x000000011f8f4d72 AVS::AVCVideoServicesThreadStart(AVS::AVCVideoServicesThreadParams*) + 194
6 libsystem_c.dylib 0x00007fff94f2a772 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff94f171a1 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff911de0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff94f2efb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff908df210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff908df3e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff90841a98 MPWaitOnQueue + 252
5 com.adobe.dvacore.framework 0x00000001003841ec dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 140
6 com.adobe.dvacore.framework 0x00000001003821d0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 144
7 com.adobe.dvacore.framework 0x000000010037436c boost::function0<void>::operator()() const + 28
8 com.adobe.dvacore.framework 0x000000010037f153 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9 com.adobe.boost_threads.framework 0x00000001002918ae thread_proxy + 158
10 libsystem_c.dylib 0x00007fff94f2a772 _pthread_start + 327
11 libsystem_c.dylib 0x00007fff94f171a1 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff911de0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff94f2eff3 _pthread_cond_wait + 927
2 com.apple.CoreServices.CarbonCore 0x00007fff908df406 TSWaitOnConditionTimedRelative + 163
3 com.apple.CoreServices.CarbonCore 0x00007fff90841a98 MPWaitOnQueue + 252
4 com.adobe.dvacore.framework 0x00000001003841ec dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 140
5 com.adobe.dvacore.framework 0x00000001003821d0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 144
6 com.adobe.dvacore.framework 0x000000010037436c boost::function0<void>::operator()() const + 28
7 com.adobe.dvacore.framework 0x000000010037f153 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
8 com.adobe.boost_threads.framework 0x00000001002918ae thread_proxy + 158
9 libsystem_c.dylib 0x00007fff94f2a772 _pthread_start + 327
10 libsystem_c.dylib 0x00007fff94f171a1 thread_start + 13
Thread 16 Crashed:: Dispatch queue: opencl_runtime
0 com.apple.GeForceGLDriver 0x00000002002f5463 0x200000000 + 3101795
1 com.apple.GeForceGLDriver 0x00000002002f57df 0x200000000 + 3102687
2 libGPUSupport.dylib 0x000000011249c08d gldLoadBuffer + 80
3 com.apple.opencl 0x00007fff91931730 0x7fff91905000 + 182064
4 com.apple.opencl 0x00007fff9193d3ab 0x7fff91905000 + 230315
5 com.apple.opencl 0x00007fff9192235c 0x7fff91905000 + 119644
6 com.apple.opencl 0x00007fff91925619 0x7fff91905000 + 132633
7 libdispatch.dylib 0x00007fff961070b6 _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff9610847f _dispatch_queue_drain + 235
9 libdispatch.dylib 0x00007fff961082f1 _dispatch_queue_invoke + 52
10 libdispatch.dylib 0x00007fff961081c3 _dispatch_worker_thread2 + 249
11 libsystem_c.dylib 0x00007fff94f2ccdb _pthread_wqthread + 404
12 libsystem_c.dylib 0x00007fff94f17191 start_wqthread + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff911de6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff94f2cf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff94f2cce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff94f17191 start_wqthread + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff911dc686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff911dbc42 mach_msg + 70
2 com.apple.CoreServices.CarbonCore 0x00007fff908dc3dd TS_exception_listener_thread + 67
3 libsystem_c.dylib 0x00007fff94f2a772 _pthread_start + 327
4 libsystem_c.dylib 0x00007fff94f171a1 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff911de386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff94fb47c8 nanosleep + 163
2 com.adobe.ScriptLayerPPro.framework 0x0000000106ad6d68 ScObjects::Thread::wait(unsigned int) + 56
3 com.adobe.ScriptLayerPPro.framework 0x0000000106ac224e ScObjects::BridgeTalkThread::run() + 174
4 com.adobe.ScriptLayerPPro.framework 0x0000000106ad6905 ScObjects::Thread::go(void*) + 165
5 libsystem_c.dylib 0x00007fff94f2a772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff94f171a1 thread_start + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff911de2aa __recvfrom + 10
1 ServiceManager-Launcher.dylib 0x00000001268421a1 0x12682a000 + 98721
2 ServiceManager-Launcher.dylib 0x00000001268414bc 0x12682a000 + 95420
3 ServiceManager-Launcher.dylib 0x000000012684055e 0x12682a000 + 91486
4 ServiceManager-Launcher.dylib 0x00000001268405cc 0x12682a000 + 91596
5 ServiceManager-Launcher.dylib 0x000000012683b1c4 0x12682a000 + 70084
6 ServiceManager-Launcher.dylib 0x000000012683bbde 0x12682a000 + 72670
7 ServiceManager-Launcher.dylib 0x000000012683baeb 0x12682a000 + 72427
8 ServiceManager-Launcher.dylib 0x000000012683f24e 0x12682a000 + 86606
9 ServiceManager-Launcher.dylib 0x000000012683f392 0x12682a000 + 86930
10 ServiceManager-Launcher.dylib 0x000000012683f14d 0x12682a000 + 86349
11 ServiceManager-Launcher.dylib 0x000000012683f0c6 0x12682a000 + 86214
12 ServiceManager-Launcher.dylib 0x000000012682d7d6 0x12682a000 + 14294
13 ServiceManager-Launcher.dylib 0x00000001268319c5 0x12682a000 + 31173
14 ServiceManager-Launcher.dylib 0x000000012683fd2c 0x12682a000 + 89388
15 ServiceManager-Launcher.dylib 0x0000000126841e63 0x12682a000 + 97891
16 libsystem_c.dylib 0x00007fff94f2a772 _pthread_start + 327
17 libsystem_c.dylib 0x00007fff94f171a1 thread_start + 13
Thread 21:: com.apple.audio.IOThread.client
0 libsystem_kernel.dylib 0x00007fff911dc686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff911dbc42 mach_msg + 70
2 com.apple.audio.CoreAudio 0x00007fff90c2270c HALB_MachPort::SendMessageWithReply(unsigned int, unsigned int, unsigned int, unsigned int, mach_msg_header_t*, bool, unsigned int) + 98
3 com.apple.audio.CoreAudio 0x00007fff90c2269a HALB_MachPort::SendSimpleMessageWithSimpleReply(unsigned int, unsigned int, int, int&, bool, unsigned int) + 42
4 com.apple.audio.CoreAudio 0x00007fff90c20ad9 HALC_ProxyIOContext::IOWorkLoop() + 1161
5 com.apple.audio.CoreAudio 0x00007fff90c205bf HALC_ProxyIOContext::IOThreadEntry(void*) + 83
6 com.apple.audio.CoreAudio 0x00007fff90c20497 HALB_IOThread::Entry(void*) + 75
7 libsystem_c.dylib 0x00007fff94f2a772 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff94f171a1 thread_start + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff911de6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff94f2cf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff94f2cce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff94f17191 start_wqthread + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff911de6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff94f2cf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff94f2cce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff94f17191 start_wqthread + 13
Thread 24:
0 libsystem_kernel.dylib 0x00007fff911ded16 kevent + 10
1 com.adobe.MediaFoundation.framework 0x00000001012a6ca0 MF::DirectoryChangeMonitor::(anonymous namespace)::EventQueueThreadProc(void*) + 688
2 libsystem_c.dylib 0x00007fff94f2a772 _pthread_start + 327
3 libsystem_c.dylib 0x00007fff94f171a1 thread_start + 13
Thread 25:
0 libsystem_kernel.dylib 0x00007fff911de6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff94f2cf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff94f2cce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff94f17191 start_wqthread + 13
Thread 26:
0 libsystem_kernel.dylib 0x00007fff911de6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff94f2cf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff94f2cce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff94f17191 start_wqthread + 13
Thread 27:
0 libsystem_kernel.dylib 0x00007fff911de6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff94f2cf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff94f2cce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff94f17191 start_wqthread + 13
Thread 16 -
Premiere Pro performance suddenly slowed down to be virtually unusable, even for simple projects
I'm running latest Premiere Pro update on a late 2013, 27" iMac, with a 3.4 GHz Intel Core i5 processor with 8GB RAM, Mac osX version 10.9.5. I know that's not a lot of RAM, but up until the past week or so I was able to edit an hour-long 4K project with that configuration, as long as I ran the Premiere session at 1/8 resolution. It did drop some frames if I tried to play a long piece of it without stopping, but it was workable for editing purposes. But in the past few days, the session has slowed down to the point where it starts serious frame dropping from the moment I push play, and is basically unusable. It also drops audio, and I can hear the drives clattering frantically as soon as I hit play. My media is on 2-TB G-drives connected via USB3.
What I've tried so far...
- Ran diagnostics on the drives, and it found no errors.
- Tried linking the project to the identical files on the backup drive. Same problem.
- I made sure my Mac's energy saver settings were set so that the drives never go to sleep.
- I deleted all the media caches and Premiere preview files I could find.
- I reset the Spotlight privacy settings so that they do not index any external drives, and only a few folders on the internal drive.
- I made sure I'm set to devote the maximum amount of memory (6.5 GB) to Premiere.
- Finally updated my Premiere software to the latest version.
None of these things made any difference.
- Then I thought maybe the session had just gotten too big and bloated for my system to handle. So I made a new project and imported a simplified version of just one sequence, which only references some of my color-corrected video files. That way I only have to have one external drive connected, and the session is referencing much smaller files. Still no improvement.
- So I tried an experiment where I made a brand new Premiere project and sequence. I imported just 5 video files into it. The largest file was less than 3GB. (I do Protools editing on that computer with files much bigger than that, on the same type of extermal drives, with no issues at all.) With only a single 5-second video clip (and no audio) in the timeline, it still starts dropping frames after about 2 seconds. If I put another 5-second clip in the timeline, the frame dropping gets twice as bad. If I try to put a video crossfade on them, playback gets so jerky it's unwatchable.
So basically, I started out being able to edit a 60-minute long 4K video project with video transitions and multiple tracks of audio and video. (It wasn't perfect, but it was workable.) And now suddenly, I can't play a brand new session that has 5 small video clips in it, and no audio. So it's not just my project or sequences that are the problem. Premiere just no longer seems to be able to access and play back my media with any kind of speed.
What am I missing? Can you give me some additional suggestions to try that I haven't already mentioned above? (And yes, I know a lot of you guys probably consider my hardware setup completely insufficient for what I'm doing, and you're probably right. But it was working well enough for me up to this point. I'm so close to the end of my project, and I'm really just trying to get back to the functionality I had a week ago, so I can finish.)
I'd appreciate any suggestions. I feel like I'm running out of things to try.After a lot of troubleshooting, it appears the problem is related to the color corrected version of my video not being able to play back fast enough. While my system had no issue with the raw 4K camera files, the increased color depth of color corrected Pro Res versions are just too much for my drives to play back in real time, even at low resolution. Unless I want to do considerable system upgrades (which I don't), the solution is to keep my color corrected and non-color corrected video stacked on top of each other in the timeline, and to deactivate the video track containing the color corrected ones. Of course, I can turn the color corrected track on when I need to check something with it, but for playback functionality while editing, I'm limited to the raw camera files.
Obviously this is an imperfect solution. But because I'm basically done editing and just need to do some title work and a little trimming, I can finish the project working that way.
Incidentally, tech support suggested major upgrades to my memory and video cards. But if I were going to attempt to troubleshoot this further, I would upgrade to a better RAID system before I would do additional upgrades to my mac. It really feels more likely that's the primary issue here. -
There is an error that says when I am open my project: 'Sorry a serious error has occured that requires Adobe Premiere Pro to shut down. We will attempt to save your current project'. What is the solution? (mac)
This happens to me all the time too. When I attempt to reopen, it makes a "copy of" my project. This is frustrating and happiness often.
-
Every time I place a video into the sequence timeline, this error message pops up, "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project." and then Premiere crashes.
I tried uninstalling all products and then reinstalling them, and the problem is still there.
What can I do to fix this?@RoninEdits, Thanks for the response.
But yeah, I've tried both the Mercury Playback Engine GPU Acceleration AND Software Only and its the same issue with both. -
I can edit on Premiere Pro 6 files, but after a dozen keystrokes, the space bar and cursor keys stop working while the save function, render workspace function, export file are still operational. How can I fix it so I may complete my assignment?
Besides DaVinci Resolve, Adobe Creative Suite 6 is the only software on the machine. I am using Windows 7 Professional 64-bit Operating System on AMD FX 6100 six-Core Processor at 3.31gHz and 32 GB RAM memory. There are two SLI-bridged GTX680 NVidia cards.
The software was very stable for the last six months, working with 720P proxy files from 2.5K masters (Blackmagic Design Camera). I am working on a feature-length project that exceeds 1000 edits. I have broken the file into 2 one hour segments.
I have deactivated the software before reinstalling the entire OS from scratch. PP6 was very stable for 48 hours. Then the freezing space bar returns. After a dozen strokes into the project, same problem. I have made cache files store next to originals, I have deleted preview files if they were corrupted and causing instability. Am I missing something?
I have Microsoft Security Essentials for virus protection. I double checked the memory for damage/defect. Nothing says that the motherboard or other components are damaged.
I am in film competition overseas and need to have deliverables in less than a month's time. I lost the last two weeks troubleshooting and this crisis came at an inopportune moment of the project.
Any assistance would be greatly appreciated.Still getting software freezes but found a way to mitigate for the mean time.
Upon launching Adobe Premiere Pro, hit CTRL-ALT-DEL to launch TaskManager as well.
You will want to highlight Adobe QT32 Server.exe
Right click and select "End Process Tree"
You will get considerable stability in the program, long enough to get timing of cuts done. Be sure to save often.
If the program freezes, do not hit Save. You definitely want to avoid saving the corruption into your TimeLine
CTRL-ALT-DEL to relaunch the TaskManager and highlight Adobe Premiere Pro.exe
Right-click to "End Process"
No need to reboot the whole system; just launch Premiere Pro again and continue with the session. Note that your work reverted to Last Save.
Hope this helps until the bug is fixed. -
Premiere elements 12 on Mackbook Pro running Maverick
Premiere elements 12 on macbook pro running maverick. Crashes on opening with multi page error message. reinstall does not help
Also, don't forget to run a Disk Verification and a Font Check on your Mac. Corrupt fonts can cause some real problems for this program.
http://forums.adobe.com/thread/940869?tstart=0
It also matters where you got your copy of the program from. The version available in the App Store has had so many problems that Apple pulled it.
There may also be issues with your Retina display, if you have that feature. -
There's a problem with the new update, as I no longer can use my BM Ultra Stdio SDI for monitoring. It let me select it but no image just black frame, with the new premiere pro cc 8 or a.e. cc (2014)
But i have No Problem in A.E. cc (12.2.1.5) work find just like it should, So what has happen here ? My system is Win7 Ultmate Laptop i7 Toshiba Satellite p850, dual gpu's GT630m & Intel HD 4000
With the latest blalckmagic drivers installed (10.1.1) This needs to be looked into, there is no way of monitoring accurately .Problem Solved! (with a small catch)
While searching crashing issues I came across this thread,"Premiere Pro random crashing since update to 2014.2"
Marc_Lec Answered (and I paraphrase here)"...I had the same problem and this is what I did. In 'Preferences Memory' I increased the memory reserved for other application to at least half the installed and changed the optimize render from 'performance' to 'memory."
Thank You Marc_Lec for what has been a game changer for me since my last computer and the beginning of PremiereCC problems.
I changed my Memory reserved for Other Applications from the default 7gigs to 1/2 of my approx.31 available Gigs = 16Gigs. Viola!
No more crashing what-so-ever!
I still have to purchase an older GTX 980 graphics card to take advantage of Adobe's approved code to utilize X=Cuda Cores and GPU, but I think I'll hang onto my new TitanX, in hopes that Adobe will write code and approve it someday in the near future.
Now why doesn't Adobe say this officially about Memory Settings? (I don't know maybe they do and I missed I somewhere)
Mine and probably many peoples computers problems here on this board may be attributed to a simple Memory adjustment, because the computer needs more than 7Gigs to run itself, not to mention Premiere. -
XDCAM HD workflow with Adobe Premiere Pro CC and Macbook Pro
Hi folks,
I have an assignment for a TV production to secure and convert the data (mxf files XDCAM HD 422 1080i 50 / 50 Mbit/sec with 8 audio channels) from Sony XDCAM camcorders (PDW-700) for postproduction.
The producer wants me to convert the mxf files during production to Apple ProRes 422 (HQ) for faster and smooth editing during postproduction.
I'm not sure about the final output yet, but I guess it will be either 720p50 or 1080i 25, since the production will be broadcast and as far as I know this is the standard for HD on German television. It is also not clear which NLE will be used for editing (usually one of the producers edits their projects with FCP, but this time they've got their hands full and are still looking for someone to outsource postproduction.
Unfortunately, my Macbook is getting fixed as we speak, so I can't try things out.
Since this is the first time I'm doing this workflow, could someone please check if I got everything right?
1. Can someone please confirm that I can actually convert the mxf files using AME CC to Apple ProRes 422?
Or do I need to install any other tools/converters for this task? Does MPEG streamclip do the job? Any other freeware?
2. When converting to Apple ProRes422, the producer suggested to deinterlace the footage (1080i 50) to 25p, if 720p or 1080p I have to find out tomorrow since our conversation got interrupted this afternoon.
In my opinion this doesn't make sense, though. First, if output to 1080i 25 it has to stay interlaced anyway. Second, in case the output will be 720p 50 I would edit the footage either natively or in Apple ProRes 422, but leave deinterlacing until the very end when outputting to the final format. This way I could use an advanced deinterlacer, e.g. the one from Magic Bullet Suite, rather than just checking some deinterlace box in the export settings for Apple ProRes 422.
The reason the producer suggested to deinterlace right away when using an intermediate like ProRes was that she and the client got irritated by the jagged lines from the interlaced footage when editing the last project with the same requirements on a progressive display.
3. What would be the best solution to tackle this issue (jagged lines) during editing?
As I said my Mac is getting fixed, so I have no way of trying things out,and I usually edit DSLR footage which is progressive anyway.
But if I remember correctly I can switch my monitor between 1080p and 1080i. This should do the trick, shouldn't it?
4. Can I keep all of the 8 audio tracks when converting to ProRes using AME CC ?
5. Is ProRes422 (HQ) really necessary, or is the regular quality sufficient for this kind of job?
6. Let's assume the whole project would be edited within Adobe Premiere Pro CC and system specs as stated below:
Since Adobe Premiere Pro CC has native support for XDCAM HD is there any advantage of using an intermediate like ProRes at all?
How smooth is native editing with XDCAM HD in Premiere Pro CC? I don't think there will be more than 3-4 video tracks in use...
Thanks for your help!
working with
Adobe Premiere Pro CC and Adobe Media Encoder CC
Apple MacBook Pro
Intel Core i7 Quad Core Prozessor
2.3 GHz and 6MB L3 Cache
16 GB RAM 1600MHz DDR3,
256 GB SSD
Intel HD Graphics 4000 512MB + nVidia GeForce GT 650M with 1 GB GDDR5 RAMThanks Jim! I knew there must be a reason xdcam is widely uses for eng aquistion :) I think they used FCP 6 or 7 on their last project... So what about monitoring interlaced footage on a progressive screen? Any advice on that? Is there a converter built in to APP CC that deinterlaces in realtime when monitoring interlaced sources on a progressive screen? And would you agree that deinterlacing source material is best left right before outputting?
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