Upgrading QT caused Pro to no longer register

Hi,
I had purchased and registered QT Pro prior to the latest update. Upon installing the update, QT has forgotten that I was authorized for Pro. Re-entering my registration details exactly (from the original email containing them) does not work. I get the error about incorrect registration. Any ideas?
Thanks!

mcelveen I went back to the mac store checked my account downloadable purchased software, I got my QuickTime Pro key from that. while I was online and re-registered it, hope this helps? thanks for your input with this anomaly of the same troubles. very helpful for me to research on the forum. I had to use my account from back when I first purchased it in july 2007 so make sure you log in with the id you had when you purchased your Quicktime Pro

Similar Messages

Started a similar string before. When I select a recipient in Messages on my Macbook Pro the name shows up in red and says the recipient is no longer registered on iMessage. I know that they are registered. Is there a problem with Contacts?

Started a similar string before. When I select a recipient in Messages on my Macbook Pro the name shows up in red and says the recipient is no longer registered on iMessage. I know that they are registered. Is there a problem with Contacts possibly. The previous help has been appreciated but the problem persists.

Hi,
Try iMessaging your own iPhone and see if your account is actually logged in.
It can appear "enabled" and On line but sometimes it is not.
Also try sending from your iPhone (number) to your Apple ID and see if it gets to the Mac.
If it does not use the Sign Out button.
Then shut down the Mac
On restart add back the Apple ID to the iMessages account settings.
I also just checked My wife's iPhone as she popped up red.
It turned out her iPhone did not have Messages On.
10:00 pm Tuesday; January 28, 2014
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

My mac pro is taking long to open any program what is the cause of this

my mac pro is taking long to open any program what is the cause of this

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Mouse function of trackpad on 13" macbook pro is no longer working. The trackpad is working fine as I can move the pointer around as normal, but I cannot click on anything. The mouse will physically click, but it will not register.

Hello,
My mouse function of the trackpad is no longer registering clicks. The trackpad seems to be normal as I can scroll the arrow around as normal, but I cannot click on anything. I hooked up a logitech usb wireless mouse, and it works fine, so I am assuming it is a hardware problem. Are there any simple solutions, or will I need to replace the trackpad? Thank you very much.

Conclusion: I had an unresponsive trackpad key in addition to other strange user-interface issues. Although I did several things before solving the problem, it may well be that using the installation disk to run disk repair was the essential cure.
Detailed history: On 3/2/12 I set off for work with my Macbook Air (first generation) in closed-cover sleep mode. When I opened it and tried to select a menu item, I notice that the mouse-point draws rectangular regions on the desktop. Moreover, though I am able to open menus, I could not select menu items because the click key (on the first generation MBA's they still have trackpad keys) does not work. At this time, I recall that even attaching a mouse did not seem to work. Since I was at work I used another computer to go onto the internet print out Apple's shortcut-key dictionary (http://support.apple.com/kb/HT1343) that allowed me to navigate and select things without my trackpad. Particularly helpful were the following shortcut keys:
'Control-Function-F2' --selects the Finder menu
'Tab' --allows you to hop to the adjacent menu header
'option-o' --opens selected items
'option-w' --closes an open window
This mouse-less navigation was critical for being able to use the internet when I went home from the office. I then began a little online research about my problem. I found nothing that seemed to fit my particular symptom, although I did glean the usual prescriptive advice about safe-mode startup, disk repair, and resetting the PRAM (see http://support.apple.com/kb/TS1417). Note that I did each of these without consulting the official procedure in the forgoing link.
Without mouse-like navigation, I was unable to run the disk repair from the disk utility because the navigation shortcut keys don't provide a way to select certain unsupported items in the application window that are critical. I did manage to run a disk repair from the command line at startup using the 'fsck -fy' technique described in the apple support doc (see above). This probably enabled a mouse to now work where it wouldn't before--though I can't be sure--for the next day, I took my laptop into the Apple service desk and the technician hooks a mouse up and to my surprise it works though the trackpad is still ineffective. I even reinstall Snow Leopard which takes several hours. None of the forgoing techniques seems to help (except, perhaps the 'fsck -fy' procedure).
So, as mentioned, I take my laptop to the Genius bar to have it looked at. Since the technician had to remove the mouse to insert his testing gear (my MBA has only one USB port) and could not select anything on the apps windows, he concludes it's a mechanical problem. This was after I suggested that he hook up some sort of USB hub to provide the two ports needed to hook up both a mouse and his test equipment--but what do I know. Unfortunately, I passively listen as he describes that the replacement cost will be $180 for a new top panel with trackpad. Or I could just buy a new mouse for $50. I almost sprung for the panel replacement, but thought I might first do a little research online or just try to get by using a mouse from now on. When I got home, I thought it might be good to now run the disk repair, now that I could use a mouse to select the critical buttons needed to initiate the repair. This apparently did some good, as I now found the trackpad more responsive, though still behaving weird. I then proceeded to update my re-installation of Snow Leopard by initiating the Software update mechanism. This required a very large package for my slow DSL internet connection to handle, so I left my computer on overnight to complete this download. Upon startup, the trackpad key was able to select menu items, however when I selected a file, the file icon would stick to the pointer icon. Not good. What else could I do? I decided to run the disk utility one more time. When I did, some serious errors were spotted and I was told to restart the computer using the original installation disk and choose the disk repair utility from the startup disk. The repairs took place and it showed that the repair was successful. When I rebooted from the hard-drive the trackpad key works perfectly! In hindsight, although I did several things before solving the problem, it may well be that using the installation disk to run disk repair was the essential cure. I will certainly do that first next time I find the trackpad key unresponsive.

IPod no longer registering in Windows or iTunes

I am registering this as a new thread as the previous two related threads are marked as answered and it is obvious from the content that they are definitely not!
I have a problem with my 30GB iPod no longer registering in Windows or in iTunes since I updated to iTunes 7.1.1.5. In my case when I plugged in my iPod not only did iTunes not recognise it but iTunes froze and my whole laptop slowed until I forced iTunes closed.
I have tried all remedies previously mentioned but no success. The 'reset all settings' mentioned in previous thead has not worked either but at least iTunes does not now freeze when I plug my iPod in.
My iPod works with my daughters laptop operating on Windows 2000. Is this therefore a problem with the new iTunes and Windows XP? I notice all the other people with problems are running XP. If so is this a bug and can Apple release a fix?
Dell Latitude Windows XP Pro with SP2

I am adding to this thread as well because I am having exactly the same problem. Sorry if it seems a bit long, but I want all to have as much info as possible.
Things started "not" happening after install of Itunes 7.1.1.5. I can no longer see my ipod in windows or itunes. It works fine for playing. It charges and everything, but it has become a big no erasable mp3 player.
I have tried just about every option on all of the threads I have read on this forum. I have spent days on this and still no progress. Forget being solved, I hven't seen any positive results yet from any of these suggestions. I know they don't all apply to the same computers but I still have tried the 5 R's., delete USB controllers and reinstall, attempted new driver, but there wasn't one. I've tried every usb port available on the machine. I've tried the reset, the disk mode, everything on these forums. I think I might be missing steps but I'm usually pretty thorough.
Did I mention, I've tried this on 2 different machines? Both had itunes 7.1.1.5 installed. I'm afraid to try any other machines, in fear of having the same happen and if it is itunes, I potentially will mess up the machine(s) for nothing.
Any help with a new soltuion would be greatly appreciated.
My last resort would be to call Apple, but from comments on the forum, it might not be helpful. And sending it back for a new one doesn't seem to make a difference after reading the forums.
So please......any new ideas? Apple please help.

Why can´t I upgrade my Mac Pro to OS Mountain Lion?

Being a person with great interest in photography, video and moviemaking I made a big personal investment a couple of years ago in buying what I thought was the best available computer on the market for multimedia projects for the time being, that is a well equiped Mac Pro (Processor 2x3 Ghz Quad-Core Intel Xeon with Memory 8 GB 667 Mhz DDR2 FB-DIMM). After that I also upgraded my Mac Pro with a better graphic card (ATI Radeon HD 5770 1024 MB) and extra HDD´s Up till now there has been no problem to upgrade my computer to every new realesed OS software (latest OS X Lion 10.7.04) from Apple, but when recently trying to download the latest version of OSX, that is Mountain Lion, this posibility seems to have come to an endpoint! When I try to upgrade to Mountain Lion, I get the message that this is not possible with my Mac Pro (in which I for sure totally up til now have invested at least 70-80 000 swedish kronor (10 - 12 000 dollars).
Is this really so, and if so, why has Apple in this way seemingly abandoned all those earlier loyal customers over the world who by investing their money in Apple´s Pro line of products like Mac Pro´s, have contributed so much in building the good reputation and economic ground for the development of Apple in becoming such a sucessful company? Even if Mac Pro still is a strong and competive computer for the time being, this discontinuation of softwaresupport for the big stock of sold Mac Pro computers world wide, remarks a crossroad from where in the long run, Mac pro´s will become useless and therefore also worthless in such an extent that heir owners once more have to make investments in new hardware from Apple, taking for granted that they find it still being a value in being trustful to the Apple line of computer products.
While a company as a rule always willl find ways to make investments in new hardware of great quality if this is calculated to increase the income of the company, the sitaution is totally different for all independent and creative people over the world who have a much lower budget for their projects and as a rule get no profit from their work but their personal joy and emotional satisfaction.
Do I really have to through my Mac Pro away (it will probably be impossible to sell it to a worthy price after Apple now has discontinued supporting the development of it´s OS ) or do I have to buy a new Mac Book Pro with Retina Display and Thunderbolt Interface of latest version in order to feel safe in continuing using Apple´s Pro applications for multimedia projects foor the future with reliable continued support from Apple (and in that case for how long I ask myself), or is there any possibility to upgrade the hardware of my Mac Pro in order to upgrade to latest OS software and still feel being a member of the sanctioned Apple club?
Alternatively, maybe Apple can help all Mac Pro owners to make it possible to upgrade to needed Apple hardware and software line of their Pro applications, and thus continue to support Apple in using and inspire developing their products and Pro market shares as well as continue to spread their good reputation in this area, in supporting these reliable customers in some way, as an example by giving a discount to all Mac Pro owners upgrading to a new computer from Apple.
Maybe this in fact is the first step from Apple in a plan to soon stop selling the model Mac Pro because the latest compact Mac Book Pro´s already has exceeded the old clumpsy Mac Pro´s in function, versatility and potential for future development. If so this Apple´s decision is logic and understandable, but please don´t abondon all customers of Mac Pro´s all over the world who have been utterly fidele to Apple in helping the Company to spread the good reputation of Apples computers to ordinary people through the years and thus to a great extent have contributed in buildning the necessary market expectations that have made it possible for Apple to develop and sell new products to a continuing growing market by fulfilling and helping ordinary peoples daily needs. I believe that without these earlier pioneers and supporters of Apple´s ever innovative productline, its not taken for sure the Apple Company should have reached this all time incredible height of success we all can witness today...
Sincerely
Stefanis
PS/ Me and my family are true Apple customers and supporters in having all together 4 iPhones, 4 iPods, 1 iPad, 1 MacBook, 2 MacBook Pro´s, 1 Mac Pro, 1 Apple TV 2nd gen, 1 Apple TV 3rd gen and a lot of general and Pro Application (among them all iWork programs, Aperture, Final Cut Studio, Final Cut Pro X and Logic Pro).

what a long post....Apple, btw, does not read this stuff, so ranting, raving, and complaining here might make you feel good, but it does no good at all. That being said, I, too have a Mac Pro Quad Core Xeon with 6 gigs of ram and an nVidia 8800 GT graphics card (not as good as yours, alas) and I've had no problems at all with it. Yes, it doesn't have Thunderbolt, but maybe we Mac pro owners will get lucky and someone will come out with an adapter (probably not). No, you probably don't have to throw away your Mac Pro, but if you do, I'll take it, for a small "recycling" fee >:-) That was a joke. Yes, the Mac Pro's future isn't quite clear, YET. Hopefully that will improve very soon. As for not being able to upgrade to Mountain Lion. Don't worry about that too much, Nobody is forcing you to do that. Your Mac Pro won't quit working if it isn't installed. From what I've heard, you should give the new OS a chance, and wait to get it, in case there might be some bugs, or stuff not working with the new OS, which has been known to happen. Yes, we Mac Pro owners don't like being treated like mushrooms-kept in the dark, and being fed......... but Apple is Apple and it will do what it does, and there is nothing you or me can really do to change that. All I can say is....trust, have faith, be patient, go for a walk, do something else to take your mind off of this problem. IF apple decides to drop the Mac Pro for good, and that's a big "IF", I think they will anger a whole bunch of people
which isn't good. However, that hasn't happened...YET. Let us hope that it doesn't
John B

I just upgraded to Yosemite and can no longer connect to the WIFI any suggestions

I Just up upgraded to Yosemite and can no longer connect to internet - any ideas?

I have the same problem after loading OS X 10.10 Yosemite on my MacBook Pro (Late 2008). Wi-Fi (Time Capsule) connects OK, then I open Safari and it waits for a minute and then gives me a message that it can't load the page because I'm not connected to the Internet. The Wi-Fi is fine. When I run the network analysis, it shows that everything is fine up to the Internet; the dots are red after that. I have another MacBook Pro (Retina, Mid 2012) and it loaded and runs with no known problems (so far). I am writing this message on the Late 2008 MacBook Pro, so you can see that there is no problem with the Internet connection. It is a Yosemite problem. My iPhone and newer MacBook Pro connect with no problem. I loaded Yosemite TWICE, then ran the Disk Utility and fixed some disk permissions but there were no other problems identified. Restarting after reloading Yosemite and the same problem is there. Restarted after running the disk utility and fixing disk permissions and it still can't connect to the Internet. Same problem. Does anyone have an idea how this might be fixed? What's going on? Thanks for your help.
Update: Air Drop also doesn't work. Thanks.

Imac and Macbook pro can no longer see one another

I'm not sure why, but all since I upgraded to Yosemite, I can no longer see my iMac on my Macbook Pro and vice versa. I could always see the computer that I needed to connect to in finder, or I could connect with my iCloud password. As of today, I can no longer access my iMac from my Macbook Pro and that's a problem. If someone could provide directions (dumbed down version) explaining how to connect the computers from scratch, I would greatly appreciate it. I am fine with setting it up again but I can't recall how I did it. Thanks so much. I did upgrade both my iMac and MacBook pro to Yosemite over the weekend.
Model Name: iMac
Model Identifier: iMac11,3
Processor Name: Intel Core i3
Processor Speed: 3.2 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 4 MB
Memory: 4 G
SMC Version (system): 1.59f2
Model Name: iMac
Model Identifier: iMac11,3
Processor Name: Intel Core i3
Processor Speed: 3.2 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 4 MB
Memory: 4 GB
SMC Version (system): 1.59f2

Ensure Sharing preferences are set correctly for both devices.

MacBook Pro will no longer access the internet

We have two macs: A MacBook Pro (2.53 GHz Intel Core Due) and a MacBook (2.4 GHz Intel Core 2 Duo). Both are running Snow Leopard 10.6.8.
Problem: the MacBook Pro will no longer connect to the internet. Network Diagnostics thinks that it is connected. I can use Network Utilitities to ping a site. But Apple Mail, iCal, Safari, Firefox, Chrome, Skype, Software Update, etc., cannot access the internet.
The MacBook Pro is set up with a single user account.
Our internet is provided through a mobile phone provider. If I set up our smart phone to serve as a wireless hotspot, the MacBook, iPod Touch, iPad will all connect. The MacBook Pro will not. If I put the SIM card in a USB modem and connect the modem to the MacBook Pro, the modem software will connect to the internet. If I turn on Internet Sharing on the MacBook Pro, the MacBook, etc., will connect through the MacBook Pro, but the MacBook Pro itself will not.
So to sum up: the modem software connects to the internet, Internet Sharing works as it should, Network Diagnostics and Network Utilities can't see a problem, and yet none of the apps that NEED to access the internet are able to.
This is the error message that Safari gives:
     Safari can't open the page "...". The error is "The
     operation couldn't be completed. Operation not permitted"
     (NSPOSIXErrorDomain:1) Please choose Safari > report Bugs to Apple, note the
     error number, and describe what you did before you saw this message.
This is the error message that Chrome gives:
     Error 10 (net::ERR_ACCESS_DENIED): Unknown Error
I have tried going to System Preferences / Network and deleting Airport and then adding it back. I've tried disabling the Firewall. And the same with reboots after each.
We're from the States but currently our work has us in Africa. To keep from inadvertantly passing on windows viruses to others (viruses are rampant in Africa), I'm running the Intego anti-virus software on both machines (VirusBarrier X6). I mention this because the problem started after rebooting after an update for that software. (The MacBook Pro has had the update, the MacBook has not.) But I also used Time Machine in an attempt to roll back VirusBarrier X6 to its pre-update status. That didn't solve the problem either, which makes be think that the Intego problem didn't cause the problem. But I mention it to be thorough.
There is an Apple-certified service centre in country, but it's a long drive away that I'd rather not have to make. As it would for any of you in this day and age, this is really hampering my work. Any and all help is much appreciated.

THE FIX
After hours (days actually) troubleshoorting, involving 4 people and Apple Support folks, I'll save you time. If you have VirusBarrier-follow the Manual to uninstall. use Intego's uninstall and deauthorize Virusbarrier before you trash it. If you have Net Nanny, trash it.
None of the above-it is Foxcomm's Airport/Bluetooth (661-5867) card. Faulty, non existent, blown a transistor, are all comments from Techn Support reps (the Genuis blue shirt reps)
Take it into an Apple Store, have them check the Airport card (and only the airport card) using " a different operating system". Sorry that is a black hole, as the machine disappeared to the back of the store for"testing. Don't re-install the OS, delete plist files or applications, reconf and spend hours wasting your time.
Virusbarrier, net nanny or a faulty Airport card. In warranty it is covered; out of warranty:70.55 plus $39 to have Apple officially loosen the screws.I have a late 2011 MacBook Pro, can't speak for older models.
Hope this helps the community.

After upgrading to Yosemite I can no longer upload to Facebook

Hi,
After I upgraded my macbook pro to Yosemite a couple of days ago I can no longer upload photos to Facebook.
After choosing the files and uploading I'm prompted with this message:
Sorry, something went wrong.
We're working on getting this fixed as soon as we can.
Go Back
I do everything the same as before I upgraded, and when I use my mac mini which is still on OS X Mavericks I upload without an issue.
Would appreciate your assistance

What happens when you try?

I want to upgrade my MacBook pro ram

I want to upgrade my MacBook pro 17'' ram. I have 2X2 GB 1066 MHz and I want to go to 2X4GB but I can't find any with 1066 MHz I found only 1333 MHz. Will it work on my MacBook pro late 2009 unibody 3,06 Ghz Core 2 Duo

do not use anything other than the exact specs.
It MAY work with the 1333MHz (the 1333 will be downclocked) but you will have problems VERY probably.
You have to replace the 2X2 with 2X4.
Buy the best there is: Crucial, OWC: the price is very low. And yes the right spec is for sale everywhere.
Find a respectable internet seller in your area, and buy it: but research the Crucial and/or OWC sites for the exact specification, they have configurators where you put in your computer model.
Replacing is easy, you have to have the right screwdriver, there are 3 screws that are longer, remember where they are.

I want to upgrade my MacBook Pro 5,2 to Lion, but specs says i need intel core 3 and i have intel core 2, there will be a problem? my computer will run slow? I will need to reinstall my programs again?

I want to upgrade my MacBook Pro 5,2 to Lion, but specs says i need intel core 3 and i have intel core 2, there will be a problem? my computer will run slow? I will need to reinstall my programs again?
Hardware Overview:
Model Name:          MacBook Pro
Model Identifier:          MacBookPro5,2
Processor Name:          Intel Core 2 Duo
Processor Speed:          2.8 GHz
Number Of Processors:          1
Total Number Of Cores:          2
L2 Cache:          6 MB
Memory:          8 GB
Bus Speed:          1.07 GHz
Boot ROM Version:          MBP52.008E.B05
SMC Version (system):          1.42f4
Sudden Motion Sensor:
State:          Enabled

Check to make sure your applications are compatible. PowerPC applications are no longer supported after 10.6.
Application Compatibility
Applications Compatibility (2)

Is it possible to upgrade a macbook pro 15 late 2008 memory upgrade to 8 go

Hi from Belgium,
Is it possible to upgrade a macbook pro 15 late 2008 memory from 4 to 8 go. And if yes would i have to replace both memory modules.
I'm also experiencing problems with the battery. Could you tell me if the new replacement batteries are based on the new techonology (long lasting) or if the replacement battery will be the same as the original one.
Thanks and have a good day.
Francis

Hi CMCSK and thanks.
Maybe it's because of the SMC reset I've done.
My computer wasn't responding to the power button when pressed and used to shut down unexpectedly so I did the SMC reset as per the procedure hereafter.
http://support.apple.com/kb/HT3964?viewlocale=en_US
So according to you, the battery seems to work properly and doesn't need to be replaced.
Don't know if it's important but the figures I gave where the one with magsafe connected.
In fact for the time beeing I only use my computer with magsafe plugged.
I just unplugged the magpower and here are the new figures after 10 minutes.
Charge Information:
Charge Remaining (mAh):          3103
Fully Charged:          No
Charging:          No
Full Charge Capacity (mAh):          3491
Health Information:
Cycle Count:          245
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          -1431
Voltage (mV):          11816
Are these figures still ok ? Thanks for your help and have a good day.
Francis

Quick time upgrade to quicktime pro

i have quicktime 7 and i bought final cut pro hd,it came with quicktime pro and its serial #, and code,im tryng to download or upgrade to qt pro to convert my home movies to put in my ipod, how do i do it

You can confirm your "Pro" status by opening the QuickTime Preference Pane. Click the "Register" tab and be sure it says QuickTime 7 Pro under your registration serial.
If the Registration fields are blank you need to re-install FCP. It should automatically update your QT registration. I don't think (like previous version of Final Cut) it ships with a "printed" serial number.

CS5 upgrade from premiere pro 1.5

Is it possible to upgrade from premiere pro 1.5 to CS5?

1st, CS5 is no longer sold, but you may still buy CS6 standalone, or a monthly subscription to CC on the Cloud
http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html?promoid=KFPMZ
2nd, even if CS5 was still being sold, Adobe only offers upgrade pricing for one or two versions, so 1.5 would be FAR too old to qualify
-but, as I said above, you have not been able to buy CS5 for a long time, 3 or 4 years
If you are asking will CS5 upen a version 1.5 project file... not likely... too many changes between versions
If you have version 1.5 and can't get it to activate, read below for a special version 2 that you may use
CS2 (and earlier) Activation Server http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

Upgrading QT caused Pro to no longer register

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