Upgrading RAM on TouchSmart 610 beyond 4GB

hi,
Just tried to upgrade my HP TS 610 beyond 4GB.
It has 2 sodimms installed, 2GB each, PC10666.
I tried putting 2 extra PC10666 sodimms (DDR3 obviously)
It booted up - but windows only showed 4GB.
I ran CPU-Z, and interestingly, it shows all 4 slots occuped - and 8GB total RAM. So the chipset sees it, but seems like the bios is limiting it somewhat.
Went back to HP Bios, under system info - shows only 4GB, with only 2 out of the 4 slots filled - in single channel mode.
I played with all combintation of the memory, and can get it only to 4GB, dual channel. It can't see the full 8GB for some odd reason.
The memory inserted is 100% working, have tested it on other systems, they are also identical in pairs.
Couldn't make it see 6GB either.
Any ideas?

Hi,
Please try this:
Click Start ,
Type msconfig in the Search programs and files box, and then click msconfig in the Programs list.
In the System Configuration window, click Advanced options on the Boot tab.
Click to clear the Maximum memory check box, and then click OK.
Restart the computer.
Regards.
BH
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Many users would prefer a clean install of Windows with the option to install only those applications that they personally find useful. Currently, if performing a clean install of Windows -- even if creating recovery disks and maintaining the HP recovery partition -- it is not possible to access the Recovery Manager with the option to re-install only the drivers and any useful preinstalled software. The only options under these circumstances is to perform a system restore back to the factory state thus removing an separate clean installation of the operating system or reinstalling the limited number of drivers and applications available for the TouchSmart from HP Support.
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1) Download and unzip ABR Beta for Windows 7. Here is the main page to ABR for Windows Vista. Please follow the "How to use it" section for information and instructions on how to use it. These steps apply to Windows 7 as well. Perform the "activation backup" on your original hard drive with the factory HP OEM Windows installation, saving the backup files in several locations (USB stick, SD card, external drive, etc.).
2) Download your version (the version that was preinstalled on your HP computer) of Windows 7 from Official Windows 7 SP1 ISO from Digital River. Using the built-in Windows 7 CD/DVD burning software, burn the downloaded Windows 7 ISO image to a DVD.
3) Install Windows 7 from your new "Windows 7 disc" to your SSD, following all prompts as needed. Don't enter a Windows product key and don't allow Windows to try to auto-activate. After the Windows installation is complete, run ABR "activation restore" to "install" the previously backed up product key and certificate. Verify that Windows is activated, if not activated... repeat "activation restore" until Windows 7 is activated.
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
I, personally, have used the above procedure with great success on many HP desktops and laptops. I can't comment on how well it works with HP TouchSmart computers as I haven't had one to experiment on until recently.
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Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
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Here are the original factory specs for your HP TouchSmart 610-1100uk Desktop Computer. Based on the specs, I don't see a reference to this model supporting LightScribe. Additionally, there isn't a driver or software for LightScribe listed on the HP TouchSmart 610-1100uk Desktop PC Drivers page. While this isn't proof positive that your model doesn't support LightScribe, it is enough to says that it most likely doesn't.
If you have any further questions, please don't hesitate to ask.
Please click the white KUDOS star to show your appreciation
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{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
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i have had this TouchSmart for about 2 years now and it is in immaculate condition. physically apart from dust, which i clean out regularly, you'd be mistaken for thinking it was new. in terms of operation i have always been careful to look after it too, running regular scans of the HDD and hardware, updating drivers and being careful when it comes to what i download.
i have recently upgraded to Windows 8 Pro x64 (within the last 2 months) but didn't do a clean install, i simply upgraded from Windows 7 Pro x64, and to be honest after a few tweaks the computer was working better than ever, it was faster both running programs and in terms of startup time, and graphics looked better than ever.
then about 2 weeks ago it just shut off without warning, not shut down like if you'd asked it to, but just went blank like loss of power, i powered it up and it didn't do it again for quite a while and so i assumed it was a one off. but it soon started doing it regular. i've gone through every thing i can possibly think of trying to diagnose what the problem is, i've checked all wires and connectors, cleaned out all dust and checked for overheating, updated drivers, removed the extra RAM i'd installed not long after purchase, wiped the system and reinstalled Windows 8 from scratch, deactivated Threading on the CPU, and have reduced power to the CPU down to 50%.
this last action did reduce the frequency of the shut off issue significantly but it just seems completely random, i can be running any number of programs and it can work fine for hours, and then i can be doing nothing on it and it will just die.
i have run no end of diagnostics on it and they all say everything is fine, no viruses, no errors and no build up of heat (i've monitored the temperature rise when running and it never gets over 40 now with the CPU power turned down).
please can someone tell me if i'm missing anything, and if i can solve this without HP as my warranty ran out a few months ago, thank you.
updated: the shut off problem seems to occur more often when the computer isn't really having to process very much like when it is left idle or when i'm just using the internet, whereas if i play a game or use a resource hungry application it rarely happens.

I'm going to reply here just in case someone else happens upon this post and wants a definite answer like I did...
My Problem
My computer randomly shut down as if the power had gone out. I didn't shut it down on purpose, hit a button, put it to sleep nor was it running updates and needed to restart... it simply, shut off. It shut off much like the power goes out in a home, however all of my lamps and other electronics in my room were on. It was only my computer that shut down.
I followed a lot of advice in the forums and it did turn back on a few times but only for a few minutes before turning off and never coming back on.
I feared it would be the motherboard but a friend informed me it could be the Power Supply (the brick) and I saw THIS post and thought... it has to be that... or at least I HOPED it was that... or I was switching to Mac.
Never heard a response back to my reply to this post, and I didn't see a follow up to the guy above seeing if it worked for him.
The Solution
I decided to go ahead and purchase the power supply part for my computer which is the HP TouchSmart 610-1130f All-in-One series. It needed to be a 150W (hard to find but is sold in the HP Parts store).
This is the part info: 609919-001 In stock Powersupply - Madeline-R 150W 19V EPS2.0 Shasta
Upon receiving the part and plugging it into my computer, it worked. That was 9 hours ago (currently using fixed computer) and it is running just fine. I'm STILL holding my breath and hoping it doesn't go out again. If it does I will come back to the forum and let everyone know.
Hopefully I won't be back again in 2 years to purchase a new part. Lucky it wasn't something worse like the motherboard... having a computer that only lasts 2 years?
Anyways. Thought you should know random person reading this. Best of luck.

My HP Touchsmart 610 screen is blank when I switch it on. only less that a second screen flash.

when I turn on my computer hp touchsmart 610 desktop the screen has only less than a second flash and then it's blank and I can't see anything. I used some instructions like pushing f10 key for 5 seconds and reseting the bios and blo blo but it won't work. I also removed cd or usb but it still not working. plesae somebody help.

Hi Fanoos,
Although this post is a couple years old, I figured I would give it a reply anyway just so other people with similar issues have a little more up to date info.
AugyTek is actually the name of my repair shop, and this is a "fun" problem that I see all the time.
Regarding specifically the Touchsmart 610 system, when you see the flash like that, there is an easy way to tell exactly where the problem is originating from.
First, check your power supply "brick". It should be warm to the touch with it plugged in and machine running. If it feels like it is going to burn your hand, your PS is probably the culprit. I recommend taking it to your local technical shop, or using a voltmeter if you have one to see exactly what it is putting out. It should be 19v give or take a couple tenths of a volt. Anything more than a couple of tenths off and your power supply is probably the culprit, and may have done some additional damage to the PC itself.
If everything is good there, now it's time to assess internally. Power off the machine, disconnect the power supply, hold the power button in for a couple of seconds until the green light on the back is no longer lit. Follow the instructions on the HP website to removing both the left and right covers on the back of the PC. (Take proper precautions for static electricity.)
Take out the Hard Drive and the RAM. replace the covers, but no need to screw them in. Plug your power supply back in and power the machine on.
You should get one short and one long beep and nothing should display on the screen. This is testing for proof of life from the board. If you get no beeps, your board is malfunctioning and sadly with these it often is easier and cost effective to just get a new machine than replace the board.
If you get beeps, the board is fine and you need to replace one stick of ram after powering off properly again and then start it up. You should be able to see the "no boot media" message it displays because the system will halt.
If the lettering is fuzzy, diminished, in a low resolution, or looks anything other than normal, the likely cause is video related. You now have to determine to what extent the video is malfunctioning.
(Yes, I know that you probably arrived at this conclusion already that the something was messed in the video/display area, but I can't tell you how many times I have asked people if they have tested for other things and they say no or how do you do that? By ruling out other malfunctions, you arrive with the correct solution faster.)
You can power the machine down and remove the back covers and carefully reseat ALL micro style cables that you can see. There should be 3 in the top left, 2 on the inverter (the thing with the cover), and then 4 in the top right that are kind of hard to manage. These cables are all related to power, with some related to video and the touchscreen itself.
So now boot the system up normally, if you still have the one second screen, then attempt to plug in USB devices, insert a CD/DVD, and if you have one handy, use a USB to VGA adapter. If any of these things do not initalize/work properly with the typical windows sound when you plug them in, the likely cause is your motherboard, related to power issues.
If your board is not able to route enough power through it past the graphical chip, into the inverter, and the LCD, power USB devices, etc., this is a tell tale sign that your machine has issues supplying enough power to all these things. This is why you will see the one second screen everytime you turn the screen on or wake it out of standby, because there isn't enough or consistent power to keep the system running normally.
Because it is fairly cost prohibitive and time consuming to replace the board, you can pretty much write off the system.
Now if your USB devices and Optical drive work fine and everything initializes, you may be able to get away with replacing the inverter. These parts do go bad, and the inverter, which sits on top of the optical drive in the system is naturally exposed to heat from the DVD drive and is a really bad design flaw. Replacing this may solve your problem.
If it is replaced and you still have the same issue, likely your problem is with the LCD screen itself, and again... not really worth it to replace it.
If it is your board and power issues, if you are hell bent on repairing this, and you are familiar with how to reflow a board, or know a professional that can attempt it, you certainly can give it a whirl. DO NOT attempt the unprofessional ways to reflow a board as you see on some videos. Whereas these methods can work, you need to have an intricate knowledge of electronics and temperature effects on circutry to even warrant attempting them.
Some people say a hair dryer will work, but the problem is then you dont know exactly how much heat you are at temperature wise, and a hair dryer will auto cool and heat it's coils as it sees fit to maintain it's own stability, where as a genuine heat gun will not. Again, if you don't have experienced knowlege in reflowing boards, I wouldn't recommend doing it.
By reflow, I am referring to reflowing the solder in the board. Unless a visible malfunctioned blown or bulged capacitor is present, reflowing the solder to it's original paths is done by the way of keeping the board level, and gradually and evenly heating the board up to a temperature to where solder melts. Solder will naturally go back into it's original form at a certain temperature and reseal any cracks or breaks in the solder, thereby repairing the flow of electricity for that certain component. This is also assuming the component that has the solder is not damaged as well.
This process is best left to professionals with proper equipment, because you can in fact to irrepariable damage to the board if you are inexperienced. Being careful will not save you in this instance.
The one thing you want to remember with All in ones, and especially touch screens, is that they generate an AMAZING amount of heat. Any blockage from dust or covered vent ports can quickly lead to your machines demise. Due to the design of any All in one, heat has been, and probably always will be an issue with these units.

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Around here, most of us recommend only Crucial and OWC for RAM because it's guaranteed to work with Macs and it's what most of us have. If I were you, I would return the RAM and look at purchasing RAM from either Crucial or OWC. If you can't get their RAM to work then you'll know that there's some trouble with your actual slots.
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Adding RAM only makes it possible to run more programs concurrently. It doesn't speed up the computer nor make games run faster. What it can do is prevent the system from having to use disk-based VM when it runs out of RAM because you are trying to run too many applications concurrently or using applications that are extremely RAM hungry. It will improve the performance of applications that run mostly in RAM or when loading programs.
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Info on upgrading RAM and Hard Disk on late-2011 Macbook Pro

Hello everyone,
I would like some info from anyone regarding upgrading RAM on my macbook pro (13inch, late 2011 model) from 4GB to 8GB. Will the notebok support 8GB and if so, is it something that you can do yourself or should it be taken to an Apple store ?
Also, my notebook currently has a 320GB hard-disk drive, that I would like to swap for a 320GB/480GB SSD. Again, which models are compatible with my notebook, and whether I can swap it out myself, or should I let an Apple technician at the store do it for me?
Thanks and regards to all ..

Yes. You can upgrade that machine to 8 GB. I have the same machine. I think you can do 16 GB but the RAM is quite a bit more money. You can do it yourself with a small enough screwdriver. I doubt the Apple Store would install 3rd party RAM and you don't want to pay Apple prices for it.
A hard drive is about the same. Once you open the case, you can replace both. I suggest OWC. They have the tools, instructions, the RAM, the hard drives, etc. They even sell external enclosure kits so you can upgrade your internal drive and use the old drive an an external for archiving data.

Has anyone had issues upgrading RAM?

I have a mid 2010 Macbook Pro 13" It has had its operating system updated around 3 months ago.
Today I tried putting 2 kingston 4GB RAM cards in and it refused to accept them. It would think at start up and then freeze.
The computer shop guy said he has never seen a mac do what mine was doing. We tried an alternative hard drive and several different type of RAM cards.
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I have upgraded RAM in many of my Macs over the years. There were times (in the past) when I got the cheapest RAM I could find, and would have problems, and need to exchange it.
Lately, I've used Crucial for my RAM needs, and I've been very happy. OWC (MacSales.com) is also highly respected in Mac related forums both here and elsewhere.
My most recent upgrades were my Macbook Pro to 8GB, and my 27" iMac to 16GB, my Wife's older Macbook Pro to 6GB, my Mac mini to 3GB, before that my white Macbook to 4GB. All of these have been from Crucial and have worked without any problems.

Touchsmart 610 beats audio on Windows 8.1

Hello,
I have an HP TouchSmart 610 PC with Beats Audio. After upgrading to Windows 8.1 from Windows 8, the Beats Audio button triggers the logo on the screen, but the sound does not change. Is there an updated driver that is needed?
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Hello WesGipe,
I have read your post on how your Beats Audio button does not change the sound on your computer, and I would be happy to guide you towards a resolution! To begin, I will need to ask you a few questions:
What is the Product and Model Number of your desktop computer?
Has your computer completed all of its important Windows Updates?
Is this an on-going, or recent issue?
In the meantime, I recommend following this document on Testing for Hardware Failures (Windows 8). This should help determine if there is a hardware issue or not. In addition, I also suggest ensuring your drivers are all up to date by following this document on Download or Update Software and Drivers for HP Computers.
Please re-post with the results of your troubleshooting, as well as the requested information above. I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
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Upgrading RAM on TouchSmart 610 beyond 4GB

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