Upgrading to 4.2 iphone and ipad error "network connection timed out"

When trying to upgrade both ipad and iphone to 4.2 the download runs then stops with error message "network connection timed out" and says try again later. I have downloaded movies that take over an hour so I know it is not just time. I have trying turning off firewall and virus as well as empting cache and still no results. really believe it has something to do with windows 7 settings. any ideas?

I was having the same problem and after several weeks of technical support they basically gave-up and suggested I try installing Kaspersky KIS 2012 (not yet released, but available on their ftp download site as a "current version").
Anyway, I installed it and now I can update my iOS on my iPhone and iPad. Voilla! However, Kaspersky claim that this is not a common problem. Yeah, right!
If you want to upgrade to KIS v12 (2012) or KAV v12 (2012), then here is how:
1) Download v12 (2012) from the ftp site here:
ftp://ftp2.kasperskyftp.com/consumer-products/Current_Versions/KIS2012/
2) Disconnect from Internet (doh!)
3) Stop Kaspersky (right click on the "K" in the tool tray and select "Exit")
4) Uninstall Kaspersky from the Control Panel (Programs / Add-Delete Programs)
5) Reboot after uninstalling old version
6) After rebooting, install KIS/KAV v12 (2012)
7) When it prompts for install key, re-connect to the Internet and enter the key code (usually on the back of the envelope the original installation disk is in). The key code for earlier versions should work (at least it did for code with KIS 2010, two versions earlier).
8) Reboot when done
Finally, if this works for you (or anyone else), please post here, since Kaspersky seems to think it is very rare case that it worked for me... ha!

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Upgrade to itunes 7.6 now error "network connection timed out"

Upgrade to itunes 7.6 now error "network connection timed out" when i try to connect to itunes store and podcast

I did a manual install of itunes 7.6 (it refused to install through the automatic update) and now I get the same problem - itunes store won't connect.

Itunes error: network connection timed out

Every time I try and log into my Itunes account I get an error message saying We could not complete your Itunes Store request. The network connection has timed out. How can I fix it?
Edit: My virus scanner is Avg and I use ad-aware 2007 for spyware. I can't find a feature with either one that would block i tunes. Also, it's an allowed application with windows firewall.
Message was edited by: touch84

Ive been having this problem for over 24 hours now. Bad bit is that I had restored my iphone just before this so ive been stuck without a mobile phone since then.
Symptoms:
Iphone appears in itunes but when the iphone tries to get onto the store to finish re-activation the connection hangs and then i get the error "we could not complete your itunes store request. the network connection timed out".
I can browse the itunes music store + podcast store and i can download podcasts.
Safari is working perfectly.
Anything anyone can suggest would be a big help. I presume it it apple's server's fault.

I can't update my iPhone. Says the network connection timed out???

I have tried to update my iPhone 4 on several different PC computers. Always get this message: "There was a problem downloading the software for the iPhone. The network connection timed out." Any suggestions?

Turn off your firewall/security software.
This is asked and answered dozens of times each day. You can find answers to most question quickly by using the forum search bar on the right side of this page.

Error: Network Connection Timed Out

I am beyond ****** off at the moment. My iTunes was working perfectly until two weeks ago, and now it insists my Network Connection Timed Out when I try to access the store or update podcasts.
It can't be my internet connection, because as you can see, I'm able to access the internet. For some reason it's this specific copy of iTunes (7.5), because the iT7 downstairs works perfectly. Of course, since Apple are so fecking stingy, I can't add a few files from there without wiping everything off my iPod.
So here's the run-down:
I'm using a Dell Inspiron 8600, Windows XP, browsing with Firefox and attempting to load the latest podcasts onto my iPod Shuffle. I don't give a toss about downloading songs, I just want to update my podcasts without having to search the net for the source file.
I ran the Network Diagnostics and it insists the Conneciton to iTunes failed, suggesting I adjust my cable (i don't have one - it's wireless) or flush my dns settings (which i've done several times).
I found a thread on these forums from March and tried every solution:
- uninstalling and reinstalling itunes... doesn't work.
- opening Internet Explorer 7, then opening iTunes... doesn't work.
- searching for a host file and removing the phobos apple line... doesn't work. The phobos line wasn't there
- using itunes 7... doesn't work.
- flushing my dns... doesn't work.
- turning off my firewall.... doesn't work.
- avoiding clashes with mcafee or zone alarm... doesn't work, cos i don't use those
I think it's appalling that I've tried all this, and i'm still no closer to knowing what the problem is, and that Apple failed to respond to any of the other people's problems in the earlier thread. And that i spent about ten minutes signing up to this fecking forum just to ask for help. Surely support should be readily available to anyone!
Can anybody help me? In the other thread, people found alternative sites for buying music, but has anyone got an alternative, ipod-compatible podcasting program?

I have this same problem. Here's what I can add to this discussion - iTunes accessed the iTunes store a day or two ago. I have a home network and can access the internet from all of the networked PCs. I can access the iTunes store from all of the networked PCs using Internet Explorer. I can access the iTunes store from my laptop iTunes. I can not access the iTunes store from my workstation PC. I get the same "network connection timed out" message. I downloaded and installed a new (same version) of iTunes on the workstation PC. both the laptop and the workstation are running the same OS (Windows XP SP2), both are Dell computers, both are accessing the internet via a wired connection to the same switch and the same router. All other internet connections work fine.
What's different? In the last couple of days my Workstation lost access to a network printer. I worked with HP for over an hour to re-establish network connection to that printer with no success. I have access to the same networked printer from my laptop.
The IP address for the network printer is identical to what it was when it was installed - HP suggests looking for a change to the IP address. I made no changes to the workstation PC, the home network or the router, ISP, or internet connection.
But, it seems to me that the loss of access to the HP networked printer and the inability of iTunes to access the iTunes store are related.
I also called Apple and attempted to get technical support. I own 4 iPods with 104 Gbs of storage on them, I own 1900 CDs and iTunes has 36.5 days of music loaded into it.
I purchased Apple Care on all of the iPods - it's expired and they never warned me. They want to charge me $29 to fix this problem - even though I no longer can purchase music via the iTunes Store, so I need to pay $29 in order to gain access to the iTunes store to spend more money with Apple?! Not a smart business decision. I own a few other PC based music programs and more than willing to transfer all of it out of iTunes and into one of the other products. I'll sell all the iPods on eBay and purchase other MP3 players if I must.
But, I suspect the problem is (1) Apple doesn't have a documented answer to this problem, (2) the level 1 techs that answer the support phone are clueless - they just e-mailed me the same article from the Apple website that I told them I read and does not apply to my problem, and obviously does not resolve my problem. (3) Apple is not setup to resolve this type of problem with their level 1 support, and they can't escalate the problem without charging us.
I'll try again on Monday, may even purchase Apple Care first and then use that. The Apple Care Tech Support is typically better than the free level 1 call in support.
Suggestions, comments, etc. are all appreciated.
nlc
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HT4972 disabled firewall and still getting network connection timed out

I disabled the firewall and I am still unable to update and the message keeps saying network connection timed out

Did you also temporarily disable the antivirus required with Windows before beginning the download?

How can I download iphone software 5 when I keep getting this error message: There was a problem downloading the s/w for the iphone ...The network connection timed out. It's error 3259

I keep getting an error message saying my network connection has timed out when I try to download the iphone 5 software to my iphone 4 while it's connected to my laptop. Then it says make sure your network settings are correct and your network connection is active. The download gets all the way to the end (takes about an hour mind you), and keeps timing out. It's error 3259. FYI, I have the latest version of iTunes.

Security software on your computer/router is the usual cause of this. Turn off/disable or uninstall all anti-virus software & firewalls. Try again.

1.1.3 error- Network connection timed out

Anyone else get this problem? And if so what should I do about it? Thanks

Same issue, so far have not seen any ideas

When downloading the update software, it fails and says the network connection timed out but the network connectivity is fine. how do i fix this?

help me!

There have been issues with your computer's firewall or anti-virus software interfering with the download. Try turning them off for a bit and download again and see if it works.

Error: The network connection timed out?

Hi,
Just surfing through iTunes store and 2 out every 3 times I click on something to see it like an album or something I get this error: We can't process your request right now, The Network Connection Timed Out. This is happening a lot when ever I go into the iTunes store and try to click on anything a link or a picture for a link to something it pops up and says the network connection timed out. I ran diagonostics and everything is fine but still keep getting this error a lot. I also checked my McAfee anti virus and iTunes has Full Permissions and all access. So why do I keep getting this error message?

Did you check this?
https://www.wireless.att.com/support_static_files/KB/KB53362.html
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Upgrading to iso 5 and receiving error message "the network connection timed out" and won't complete the update. How do I fix to complete the upgrade?

Upgrading to iso 5 and received an error message "the network connection timed out" and fails to complete the upgrade. How do I complete the upgrade?

Try a manual install, as outlined in the link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

Im getting and error message that says there was a problem downloading the software for the iphone . the network connection timed out. I have been trying to do the update for 2 days now

im getting the error message: there was a problem downloading the software for the update Iphone. The network connection timed out. I have been trying to update for 2 days now.

Disable your firewall and antivirus while you download.

While doing the backup via iTune, my contacts in iPhone AND iPad have been completely wiped out. They are still all available on my Address Book on my Mac. Any idea what happened and how to resolve this ?

While doing the backup via iTune, my contacts in iPhone AND iPad have been completely wiped out. They are still all available on my Address Book on my Mac. Any idea what happened and how to resolve this ?

Install ClamXav and run a scan with that. It should pick up any trojans.
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

HT1212 ipad disabled it syncs sand starts download for update but stops and says network connection timed out. its not 3g cant use find iphone

trying to unlock sons disabled ipad mini cant use find iphone not 3g and wont connect internet when disabled syncs to itunes whenusing never synced method
asks if i want to update and restore download starts and then message syas network connection timed out. any ideas on another method i can update after unlocked and restore all his stuff from icloud

Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer

Cannot update and download ios 5 to iphone 4 or ipad...everytime i try i get half way through a 2 hour download for it to say "network connection timed out" what do i do to download

cannot update and download ios 5 to iphone 4 or ipad...everytime i try i get half way through a 2 hour download for it to say "network connection timed out" what do i do to download

When you get anything that says your network connection timed out it either means you lost internet connection or there is something blocking the connection between the computer and the servers that it is trying to connect to.
If you have a solid internet connection and can browse to websites fine it's either an anti-virus program or a firewall on the computer OR a firewall in the router's settings that you use to connect to the internet.
Reconfigure any security software to allow Apple's servers to pass.
Useful information for configuring your security software:
IMPORTANT: iTunes must be allowed to contact Apple using the following ports and servers:
          ▪          port 80
          ▪          port 443
          ▪          phobos.apple.com, deimos3.apple.com, albert.apple.com, gs.apple.com, itunes.apple.com, ax.itunes.apple.com, ax.init.itunes.apple.com, ax.phobos.apple.com.edgesuite.net
iTunes uses well known ports and these ports may need to be opened for iTunes: 80, 443, 3689, 5297, 5298, 5353, 8000-8999, and 42000-42999.
iTunes also contacts VeriSign servers during an iPhone restore and activation:
          ▪          evintl-ocsp.verisign.com
          ▪          evsecure-ocsp.verisign.com
For more information see Update and restore alert messages on iPhone and iPod touch
Temporarily disable or uninstall your security software
If the current available version of your security software is incompatible with iTunes, you can disable the security software and test if it is the source of the issue. It might also be necessary to temporarily uninstall security software after making sure you can reinstall it and note any required licenses. A temporary deinstallation might be required because parts of some security software remain active in the background though they appear to be deactivated.
To reduce any security risks that security software is designed to prevent, consider making sure all files needed to reinstall it are available and disconnect network connections before uninstalling security software. Should this not be possible, such as if a download without active security software is required, that required step should be the only process completed without security software. For assistance in checking your configuration, disabling, or uninstalling your security software, please contact the manufacturer.
Once disabled or uninstalled, perform only the steps required to verify your issue has been resolved. Complete whatever update, restore, syncing, back up, activation, or other task you were troubleshooting. Once that task is complete, install and configure compatible security software to ensure your PC is protected.
If it isn't a program or software on the computer contact your Internet Service Provider and/or Router Company to configure or disable the firewall in the router settings.
To isolate the issue to this you can also try disconnecting the router and plugging your computer directly in to the modem but this does not help for troubleshooting time-out issues directly on any apple mobile devices only if you are syncing or going through iTunes on the computer.

Upgrading to 4.2 iphone and ipad error "network connection timed out"

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