Upgrading to 7.2 - "Spiceworks Encountered an Error"

I think you'll to go to 7.2 first
email [email protected] and they can get the 7.2 binary to you before you go 7.4

I just tried to launch Spiceworks desktop and it immediately started an upgrade.  The progress screen quickly goes from "Shutting down" to "Starting up".  After 5 min or so, I get "Spiceworks encountered an error".  Event logs don't show me much other than the service stopping and starting. 
Any suggestions to get this to work?  Is there a way to jump right to version 7.4?
This topic first appeared in the Spiceworks Community

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  • **Error message on installation of Adobe Reader for Mac**:   "Installer: Package name is Adobe reader XI (11.0.07) Installer: Upgrading at base path / installer: The upgrade failed (The installer encountered an error that caused the installation to fail.

    Here are screen shots of the two error messages.
    I have tried trashing Adobe Reader and reinstalling, and removing the library files for the browser plugin and reinstalling.

    The file is 18 MB, which obviously exceeds what your form will allow me to paste. Here are the entires for September 5:
    Sep  5 06:00:16 rbb-mac-pro.home softwareupdated (200)[180]: BackgroundActivity: Starting Background Check Activity
    Sep  5 06:00:16 rbb-mac-pro.home softwareupdated (200)[180]: SoftwareUpdate: Automatic check parameters: autoDownload=YES, autoConfigData=YES, autoCriticalInstall=YES
    Sep  5 06:00:16 rbb-mac-pro.home softwareupdated (200)[180]: SoftwareUpdate: Fired early. Should check=FALSE (i=86280.000000, l=2014-09-04 17:54:40 +0000) (A/C=YES)
    Sep  5 06:00:16 --- last message repeated 1 time ---
    Sep  5 06:00:16 rbb-mac-pro.home softwareupdated (200)[180]: SoftwareUpdate: 1 user-visible product(s): 031-05873
    Sep  5 06:00:16 rbb-mac-pro.home softwareupdated (200)[180]: SoftwareUpdate: 0 enabled config-data product(s):  (want active updates only)
    Sep  5 06:00:16 rbb-mac-pro.home softwareupdated (200)[180]: BackgroundActivity: Starting background actions
    Sep  5 06:00:16 rbb-mac-pro.home softwareupdated (200)[180]: BackgroundActivity: Finished Background Check Activity
    Sep  5 06:00:16 rbb-mac-pro.home softwareupdate_notify_agent (501)[35041]: softwareupdate_notify_agent[uid=501]: Running for UpdatesAvailable
    Sep  5 06:00:16 rbb-mac-pro.home softwareupdate_notify_agent (501)[35041]: AssertionMgr: Take com.apple.softwareupdate.NotifyAgentAssertion assertion with type BackgroundTask for pid 35041
    Sep  5 06:00:16 rbb-mac-pro.home softwareupdated (200)[180]: Adding client SUUpdateServiceClient pid=35041, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdate_notify_agent)
    Sep  5 06:00:16 rbb-mac-pro.home softwareupdate_notify_agent (501)[35041]: softwareupdate_notify_agent[uid=501]: Notifying with params: {
         SoftwareUpdateCount = 1;
         SoftwareUpdatesAvailable = 1;
    Sep  5 06:00:16 rbb-mac-pro.home softwareupdate_notify_agent (501)[35041]: softwareupdate_notify_agent[uid=501]: appstoreupdateagent notified
    Sep  5 06:00:16 rbb-mac-pro.home softwareupdate_notify_agent (501)[35041]: AssertionMgr: Cancel com.apple.softwareupdate.NotifyAgentAssertion assertion for pid 35041
    Sep  5 06:00:16 rbb-mac-pro.home softwareupdated (200)[180]: Removing client SUUpdateServiceClient pid=35041, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdate_notify_agent)
    Sep  5 09:16:01 rbb-mac-pro.home installer[35656]: Product archive /Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe Reader XI Installer.pkg trustLevel=202
    Sep  5 09:16:02 rbb-mac-pro.home installer[35656]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost
    Sep  5 09:16:02 rbb-mac-pro.home installer[35656]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20I nstaller.pkg#application.pkg
    Sep  5 09:16:02 rbb-mac-pro.home installer[35656]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20I nstaller.pkg#browserPlugin.pkg
    Sep  5 09:16:02 rbb-mac-pro.home installer[35656]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20I nstaller.pkg#support.pkg
    Sep  5 09:16:02 rbb-mac-pro.home installer[35656]: Set authorization level to root for session
    Sep  5 09:16:02 rbb-mac-pro.home runner[35680]: Administrator authorization granted.
    Sep  5 09:16:02 rbb-mac-pro.home installer[35656]: Will use PK session
    Sep  5 09:16:02 rbb-mac-pro.home installer[35656]: Starting installation:
    Sep  5 09:16:02 rbb-mac-pro.home installer[35656]: Configuring volume "SSD 256G Boot Disk"
    Sep  5 09:16:02 rbb-mac-pro.home installer[35656]: Preparing disk for local booted install.
    Sep  5 09:16:02 rbb-mac-pro.home installer[35656]: Free space on "SSD 256G Boot Disk": 8 GB (8000942080 bytes).
    Sep  5 09:16:02 rbb-mac-pro.home installer[35656]: Create temporary directory "/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T//Install.35656aAqVkt"
    Sep  5 09:16:02 rbb-mac-pro.home installer[35656]: IFPKInstallElement (3 packages)
    Sep  5 09:16:02 rbb-mac-pro.home installer[35656]: Using authorization level of root for IFPKInstallElement
    Sep  5 09:16:02 rbb-mac-pro.home installd[35681]: installd: Starting
    Sep  5 09:16:02 rbb-mac-pro.home installd[35681]: installd: uid=0, euid=0
    Sep  5 09:16:02 rbb-mac-pro.home installd[35681]: PackageKit: Adding client PKInstallDaemonClient pid=35656, uid=0 (/usr/sbin/installer)
    Sep  5 09:16:03 rbb-mac-pro.home installer[35656]: PackageKit: Enqueuing install with boosting
    Sep  5 09:16:03 rbb-mac-pro.home installd[35681]: PackageKit: ----- Begin install -----
    Sep  5 09:16:03 rbb-mac-pro.home installd[35681]: PackageKit: request=PKInstallRequest <3 packages, destination=/>
    Sep  5 09:16:03 rbb-mac-pro.home installd[35681]: PackageKit: packages=(
         "PKLeopardPackage <file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20 Installer.pkg#application.pkg>",
         "PKLeopardPackage <file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20 Installer.pkg#browserPlugin.pkg>",
         "PKLeopardPackage <file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20 Installer.pkg#support.pkg>"
    Sep  5 09:16:03 rbb-mac-pro.home installd[35681]: PackageKit: Will do receipt-based obsoleting for package identifier com.adobe.acrobat.reader.11007.reader.app.pkg.en_US (prefix path=Applications)
    Sep  5 09:16:03 rbb-mac-pro.home installd[35681]: PackageKit: Will do receipt-based obsoleting for package identifier com.adobe.acrobat.reader.11007.reader.browser.pkg.en_US (prefix path=Library/Internet Plug-Ins)
    Sep  5 09:16:03 rbb-mac-pro.home installd[35681]: PackageKit: Will do receipt-based obsoleting for package identifier com.adobe.acrobat.reader.11007.reader.appsupport.pkg.en_US (prefix path=Library/Application Support)
    Sep  5 09:16:03 rbb-mac-pro.home installd[35681]: PackageKit: Extracting file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20I nstaller.pkg#application.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/3BB 3C775-90BB-4850-AEF0-359D1D31FF14.activeSandbox/Root/Applications, uid=0)
    Sep  5 09:16:04 rbb-mac-pro.home installd[35681]: PackageKit: Extracting file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20I nstaller.pkg#browserPlugin.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/3BB 3C775-90BB-4850-AEF0-359D1D31FF14.activeSandbox/Root/Library/Internet Plug-Ins, uid=0)
    Sep  5 09:16:04 rbb-mac-pro.home installd[35681]: PackageKit: Extracting file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20I nstaller.pkg#support.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/3BB 3C775-90BB-4850-AEF0-359D1D31FF14.activeSandbox/Root/Library/Application Support, uid=0)
    Sep  5 09:16:04 rbb-mac-pro.home installd[35681]: PackageKit: prevent user idle system sleep
    Sep  5 09:16:04 rbb-mac-pro.home installd[35681]: PackageKit: suspending backupd
    Sep  5 09:16:04 rbb-mac-pro.home installd[35681]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.FpH0c2/Scripts/com.adobe.acrobat.reader.11007.reader.app.pk g.en_US.pscf1z
    Sep  5 09:16:04 rbb-mac-pro.home install_monitor[35682]: Temporarily excluding: /Applications, /Library, /System, /bin, /private, /sbin, /usr
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    Sep  5 09:16:06 rbb-mac-pro.home install_monitor[35682]: Re-included: /Applications, /Library, /System, /bin, /private, /sbin, /usr
    Sep  5 09:16:06 rbb-mac-pro.home installd[35681]: PackageKit: releasing backupd
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         NSFilePath = "./preinstall";
         NSLocalizedDescription = "An error occurred while running scripts from the package \U201cAdobe Reader XI Installer.pkg\U201d.";
         NSURL = "file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20 Installer.pkg#application.pkg";
         PKInstallPackageIdentifier = "com.adobe.acrobat.reader.11007.reader.app.pkg.en_US";
    Sep  5 09:16:06 rbb-mac-pro.home installd[35681]: PackageKit: Running idle tasks
    Sep  5 09:16:06 rbb-mac-pro.home installer[35656]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Adobe Reader XI Installer.pkg”." UserInfo=0x7fa54a781ef0 {NSFilePath=./preinstall, NSURL=file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20 XI%20Installer.pkg#application.pkg, PKInstallPackageIdentifier=com.adobe.acrobat.reader.11007.reader.app.pkg.en_US, NSLocalizedDescription=An error occurred while running scripts from the package “Adobe Reader XI Installer.pkg”.}
    Sep  5 09:16:06 rbb-mac-pro.home installd[35681]: PackageKit: Removing client PKInstallDaemonClient pid=35656, uid=0 (/usr/sbin/installer)
    Sep  5 09:16:06 rbb-mac-pro.home installd[35681]: PackageKit: Done with sandbox removals
    Sep  5 09:16:07 rbb-mac-pro.home installer[35656]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
    Sep  5 09:16:07 rbb-mac-pro.home installd[35681]: PackageKit: Sandbox /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/53D2A2C7-EC8C-44 5E-ABA8-A2F67CA1D1FD.sandbox: relevance 868
    Sep  5 09:32:35 rbb-mac-pro.home installer[35930]: Product archive /Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe Reader XI Installer.pkg trustLevel=202
    Sep  5 09:32:36 rbb-mac-pro.home installer[35930]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost
    Sep  5 09:32:36 rbb-mac-pro.home installer[35930]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20I nstaller.pkg#application.pkg
    Sep  5 09:32:36 rbb-mac-pro.home installer[35930]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20I nstaller.pkg#browserPlugin.pkg
    Sep  5 09:32:36 rbb-mac-pro.home installer[35930]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20I nstaller.pkg#support.pkg
    Sep  5 09:32:36 rbb-mac-pro.home installer[35930]: Set authorization level to root for session
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    Sep  5 09:32:36 rbb-mac-pro.home installd[35681]: PackageKit: ----- Begin install -----
    Sep  5 09:32:36 rbb-mac-pro.home installd[35681]: PackageKit: request=PKInstallRequest <3 packages, destination=/>
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         "PKLeopardPackage <file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20 Installer.pkg#application.pkg>",
         "PKLeopardPackage <file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20 Installer.pkg#browserPlugin.pkg>",
         "PKLeopardPackage <file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20 Installer.pkg#support.pkg>"
    Sep  5 09:32:36 rbb-mac-pro.home installd[35681]: PackageKit: Will do receipt-based obsoleting for package identifier com.adobe.acrobat.reader.11007.reader.app.pkg.en_US (prefix path=Applications)
    Sep  5 09:32:36 rbb-mac-pro.home installd[35681]: PackageKit: Will do receipt-based obsoleting for package identifier com.adobe.acrobat.reader.11007.reader.browser.pkg.en_US (prefix path=Library/Internet Plug-Ins)
    Sep  5 09:32:36 rbb-mac-pro.home installd[35681]: PackageKit: Will do receipt-based obsoleting for package identifier com.adobe.acrobat.reader.11007.reader.appsupport.pkg.en_US (prefix path=Library/Application Support)
    Sep  5 09:32:37 rbb-mac-pro.home installd[35681]: PackageKit: Extracting file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20I nstaller.pkg#application.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/B10 E70F1-C2AA-4012-9CF8-1AC26239D69D.activeSandbox/Root/Applications, uid=0)
    Sep  5 09:32:37 rbb-mac-pro.home installd[35681]: PackageKit: Extracting file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20I nstaller.pkg#browserPlugin.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/B10 E70F1-C2AA-4012-9CF8-1AC26239D69D.activeSandbox/Root/Library/Internet Plug-Ins, uid=0)
    Sep  5 09:32:38 rbb-mac-pro.home installd[35681]: PackageKit: Extracting file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20I nstaller.pkg#support.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/B10 E70F1-C2AA-4012-9CF8-1AC26239D69D.activeSandbox/Root/Library/Application Support, uid=0)
    Sep  5 09:32:38 rbb-mac-pro.home installd[35681]: PackageKit: prevent user idle system sleep
    Sep  5 09:32:38 rbb-mac-pro.home installd[35681]: PackageKit: suspending backupd
    Sep  5 09:32:38 rbb-mac-pro.home installd[35681]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.ZhfffK/Scripts/com.adobe.acrobat.reader.11007.reader.app.pk g.en_US.IG3VCZ
    Sep  5 09:32:38 rbb-mac-pro.home install_monitor[35941]: Temporarily excluding: /Applications, /Library, /System, /bin, /private, /sbin, /usr
    Sep  5 09:32:39 rbb-mac-pro.home installd[35681]: ./preinstall: A user is running an instance of Adobe Reader in a browser. Installation failure.
    Sep  5 09:32:39 rbb-mac-pro.home installd[35681]: ./preinstall: Adobe Acrobat Pro or Adobe Reader were found running.
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    Sep  5 09:32:39 rbb-mac-pro.home installd[35681]: PackageKit: releasing backupd
    Sep  5 09:32:39 rbb-mac-pro.home installd[35681]: PackageKit: allow user idle system sleep
    Sep  5 09:32:39 rbb-mac-pro.home installd[35681]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Adobe Reader XI Installer.pkg”." UserInfo=0x7ffb18538f80 {NSFilePath=./preinstall, NSURL=file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20 XI%20Installer.pkg#application.pkg, PKInstallPackageIdentifier=com.adobe.acrobat.reader.11007.reader.app.pkg.en_US, NSLocalizedDescription=An error occurred while running scripts from the package “Adobe Reader XI Installer.pkg”.} {
         NSFilePath = "./preinstall";
         NSLocalizedDescription = "An error occurred while running scripts from the package \U201cAdobe Reader XI Installer.pkg\U201d.";
         NSURL = "file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20 Installer.pkg#application.pkg";
         PKInstallPackageIdentifier = "com.adobe.acrobat.reader.11007.reader.app.pkg.en_US";
    Sep  5 09:32:39 rbb-mac-pro.home installd[35681]: PackageKit: Running idle tasks
    Sep  5 09:32:39 rbb-mac-pro.home installer[35930]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Adobe Reader XI Installer.pkg”." UserInfo=0x7fd1ff33ec40 {NSFilePath=./preinstall, NSURL=file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20 XI%20Installer.pkg#application.pkg, PKInstallPackageIdentifier=com.adobe.acrobat.reader.11007.reader.app.pkg.en_US, NSLocalizedDescription=An error occurred while running scripts from the package “Adobe Reader XI Installer.pkg”.}
    Sep  5 09:32:39 rbb-mac-pro.home installd[35681]: PackageKit: Removing client PKInstallDaemonClient pid=35930, uid=0 (/usr/sbin/installer)
    Sep  5 09:32:39 rbb-mac-pro.home installd[35681]: PackageKit: Done with sandbox removals
    Sep  5 09:32:40 rbb-mac-pro.home installd[35681]: PackageKit: Sandbox /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/53D2A2C7-EC8C-44 5E-ABA8-A2F67CA1D1FD.sandbox: relevance 856
    Sep  5 09:32:40 rbb-mac-pro.home installer[35930]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
    Sep  5 09:35:30 rbb-mac-pro.home installer[36035]: Product archive /Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe Reader XI Installer.pkg trustLevel=202
    Sep  5 09:35:31 rbb-mac-pro.home installer[36035]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost
    Sep  5 09:35:31 rbb-mac-pro.home installer[36035]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20I nstaller.pkg#application.pkg
    Sep  5 09:35:31 rbb-mac-pro.home installer[36035]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20I nstaller.pkg#browserPlugin.pkg
    Sep  5 09:35:31 rbb-mac-pro.home installer[36035]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20I nstaller.pkg#support.pkg
    Sep  5 09:35:31 rbb-mac-pro.home installer[36035]: Set authorization level to root for session
    Sep  5 09:35:31 rbb-mac-pro.home runner[36038]: Administrator authorization granted.
    Sep  5 09:35:31 rbb-mac-pro.home installer[36035]: Will use PK session
    Sep  5 09:35:31 rbb-mac-pro.home installer[36035]: Starting installation:
    Sep  5 09:35:31 rbb-mac-pro.home installer[36035]: Configuring volume "SSD 256G Boot Disk"
    Sep  5 09:35:31 rbb-mac-pro.home installer[36035]: Preparing disk for local booted install.
    Sep  5 09:35:31 rbb-mac-pro.home installer[36035]: Free space on "SSD 256G Boot Disk": 7.99 GB (7988830208 bytes).
    Sep  5 09:35:31 rbb-mac-pro.home installer[36035]: Create temporary directory "/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T//Install.36035YrYxDS"
    Sep  5 09:35:31 rbb-mac-pro.home installer[36035]: IFPKInstallElement (3 packages)
    Sep  5 09:35:31 rbb-mac-pro.home installer[36035]: Using authorization level of root for IFPKInstallElement
    Sep  5 09:35:31 rbb-mac-pro.home installd[35681]: PackageKit: Adding client PKInstallDaemonClient pid=36035, uid=0 (/usr/sbin/installer)
    Sep  5 09:35:31 rbb-mac-pro.home installer[36035]: PackageKit: Enqueuing install with boosting
    Sep  5 09:35:31 rbb-mac-pro.home installd[35681]: PackageKit: ----- Begin install -----
    Sep  5 09:35:31 rbb-mac-pro.home installd[35681]: PackageKit: request=PKInstallRequest <3 packages, destination=/>
    Sep  5 09:35:31 rbb-mac-pro.home installd[35681]: PackageKit: packages=(
         "PKLeopardPackage <file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20 Installer.pkg#application.pkg>",
         "PKLeopardPackage <file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20 Installer.pkg#browserPlugin.pkg>",
         "PKLeopardPackage <file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20 Installer.pkg#support.pkg>"
    Sep  5 09:35:31 rbb-mac-pro.home installd[35681]: PackageKit: Will do receipt-based obsoleting for package identifier com.adobe.acrobat.reader.11007.reader.app.pkg.en_US (prefix path=Applications)
    Sep  5 09:35:31 rbb-mac-pro.home installd[35681]: PackageKit: Will do receipt-based obsoleting for package identifier com.adobe.acrobat.reader.11007.reader.browser.pkg.en_US (prefix path=Library/Internet Plug-Ins)
    Sep  5 09:35:31 rbb-mac-pro.home installd[35681]: PackageKit: Will do receipt-based obsoleting for package identifier com.adobe.acrobat.reader.11007.reader.appsupport.pkg.en_US (prefix path=Library/Application Support)
    Sep  5 09:35:32 rbb-mac-pro.home installd[35681]: PackageKit: Extracting file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20I nstaller.pkg#application.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/D23 D9523-A6BD-4DFD-AA3F-1AEE9AC362EF.activeSandbox/Root/Applications, uid=0)
    Sep  5 09:35:33 rbb-mac-pro.home installd[35681]: PackageKit: Extracting file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20I nstaller.pkg#browserPlugin.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/D23 D9523-A6BD-4DFD-AA3F-1AEE9AC362EF.activeSandbox/Root/Library/Internet Plug-Ins, uid=0)
    Sep  5 09:35:33 rbb-mac-pro.home installd[35681]: PackageKit: Extracting file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20I nstaller.pkg#support.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/D23 D9523-A6BD-4DFD-AA3F-1AEE9AC362EF.activeSandbox/Root/Library/Application Support, uid=0)
    Sep  5 09:35:33 rbb-mac-pro.home installd[35681]: PackageKit: prevent user idle system sleep
    Sep  5 09:35:33 rbb-mac-pro.home installd[35681]: PackageKit: suspending backupd
    Sep  5 09:35:33 rbb-mac-pro.home installd[35681]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.VbuI7L/Scripts/com.adobe.acrobat.reader.11007.reader.app.pk g.en_US.g6ogq4
    Sep  5 09:35:33 rbb-mac-pro.home install_monitor[36045]: Temporarily excluding: /Applications, /Library, /System, /bin, /private, /sbin, /usr
    Sep  5 09:35:34 rbb-mac-pro.home installd[35681]: ./preinstall: A user is running an instance of Adobe Reader in a browser. Installation failure.
    Sep  5 09:35:34 rbb-mac-pro.home installd[35681]: ./preinstall: Adobe Acrobat Pro or Adobe Reader were found running.
    Sep  5 09:35:34 rbb-mac-pro.home install_monitor[36045]: Re-included: /Applications, /Library, /System, /bin, /private, /sbin, /usr
    Sep  5 09:35:35 rbb-mac-pro.home installd[35681]: PackageKit: releasing backupd
    Sep  5 09:35:35 rbb-mac-pro.home installd[35681]: PackageKit: allow user idle system sleep
    Sep  5 09:35:35 rbb-mac-pro.home installd[35681]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Adobe Reader XI Installer.pkg”." UserInfo=0x7ffb1d2624b0 {NSFilePath=./preinstall, NSURL=file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20 XI%20Installer.pkg#application.pkg, PKInstallPackageIdentifier=com.adobe.acrobat.reader.11007.reader.app.pkg.en_US, NSLocalizedDescription=An error occurred while running scripts from the package “Adobe Reader XI Installer.pkg”.} {
         NSFilePath = "./preinstall";
         NSLocalizedDescription = "An error occurred while running scripts from the package \U201cAdobe Reader XI Installer.pkg\U201d.";
         NSURL = "file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20 Installer.pkg#application.pkg";
         PKInstallPackageIdentifier = "com.adobe.acrobat.reader.11007.reader.app.pkg.en_US";
    Sep  5 09:35:35 rbb-mac-pro.home installd[35681]: PackageKit: Running idle tasks
    Sep  5 09:35:35 rbb-mac-pro.home installer[36035]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Adobe Reader XI Installer.pkg”." UserInfo=0x7fda8d84ffc0 {NSFilePath=./preinstall, NSURL=file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20 XI%20Installer.pkg#application.pkg, PKInstallPackageIdentifier=com.adobe.acrobat.reader.11007.reader.app.pkg.en_US, NSLocalizedDescription=An error occurred while running scripts from the package “Adobe Reader XI Installer.pkg”.}
    Sep  5 09:35:35 rbb-mac-pro.home installd[35681]: PackageKit: Removing client PKInstallDaemonClient pid=36035, uid=0 (/usr/sbin/installer)
    Sep  5 09:35:35 rbb-mac-pro.home installd[35681]: PackageKit: Done with sandbox removals
    Sep  5 09:35:35 rbb-mac-pro.home installd[35681]: PackageKit: Sandbox /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/53D2A2C7-EC8C-44 5E-ABA8-A2F67CA1D1FD.sandbox: relevance 854
    Sep  5 09:35:35 rbb-mac-pro.home installer[36035]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
    Sep  5 09:45:53 rbb-mac-pro.home installer[36203]: Product archive /Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe Reader XI Installer.pkg trustLevel=202
    Sep  5 09:45:54 rbb-mac-pro.home installer[36203]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost
    Sep  5 09:45:54 rbb-mac-pro.home installer[36203]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20I nstaller.pkg#application.pkg
    Sep  5 09:45:54 rbb-mac-pro.home installer[36203]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20I nstaller.pkg#browserPlugin.pkg
    Sep  5 09:45:54 rbb-mac-pro.home installer[36203]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20I nstaller.pkg#support.pkg
    Sep  5 09:45:54 rbb-mac-pro.home installer[36203]: Set authorization level to root for session
    Sep  5 09:45:54 rbb-mac-pro.home runner[36206]: Administrator authorization granted.
    Sep  5 09:45:54 rbb-mac-pro.home installer[36203]: Will use PK session
    Sep  5 09:45:54 rbb-mac-pro.home installer[36203]: Starting installation:
    Sep  5 09:45:54 rbb-mac-pro.home installer[36203]: Configuring volume "SSD 256G Boot Disk"
    Sep  5 09:45:54 rbb-mac-pro.home installer[36203]: Preparing disk for local booted install.
    Sep  5 09:45:54 rbb-mac-pro.home installer[36203]: Free space on "SSD 256G Boot Disk": 7.97 GB (7966429184 bytes).
    Sep  5 09:45:54 rbb-mac-pro.home installer[36203]: Create temporary directory "/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T//Install.36203xXq5rH"
    Sep  5 09:45:54 rbb-mac-pro.home installer[36203]: IFPKInstallElement (3 packages)
    Sep  5 09:45:54 rbb-mac-pro.home installer[36203]: Using authorization level of root for IFPKInstallElement
    Sep  5 09:45:54 rbb-mac-pro.home installd[35681]: PackageKit: Adding client PKInstallDaemonClient pid=36203, uid=0 (/usr/sbin/installer)
    Sep  5 09:45:54 rbb-mac-pro.home installer[36203]: PackageKit: Enqueuing install with boosting
    Sep  5 09:45:54 rbb-mac-pro.home installd[35681]: PackageKit: ----- Begin install -----
    Sep  5 09:45:54 rbb-mac-pro.home installd[35681]: PackageKit: request=PKInstallRequest <3 packages, destination=/>
    Sep  5 09:45:54 rbb-mac-pro.home installd[35681]: PackageKit: packages=(
         "PKLeopardPackage <file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20 Installer.pkg#application.pkg>",
         "PKLeopardPackage <file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20 Installer.pkg#browserPlugin.pkg>",
         "PKLeopardPackage <file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20 Installer.pkg#support.pkg>"
    Sep  5 09:45:54 rbb-mac-pro.home installd[35681]: PackageKit: Will do receipt-based obsoleting for package identifier com.adobe.acrobat.reader.11007.reader.app.pkg.en_US (prefix path=Applications)
    Sep  5 09:45:54 rbb-mac-pro.home installd[35681]: PackageKit: Will do receipt-based obsoleting for package identifier com.adobe.acrobat.reader.11007.reader.browser.pkg.en_US (prefix path=Library/Internet Plug-Ins)
    Sep  5 09:45:54 rbb-mac-pro.home installd[35681]: PackageKit: Will do receipt-based obsoleting for package identifier com.adobe.acrobat.reader.11007.reader.appsupport.pkg.en_US (prefix path=Library/Application Support)
    Sep  5 09:45:54 rbb-mac-pro.home installd[35681]: PackageKit: Extracting file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20I nstaller.pkg#application.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/4A6 5B724-F4F8-44D3-83F1-A089D0369C90.activeSandbox/Root/Applications, uid=0)
    Sep  5 09:45:55 rbb-mac-pro.home installd[35681]: PackageKit: Extracting file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20I nstaller.pkg#browserPlugin.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/4A6 5B724-F4F8-44D3-83F1-A089D0369C90.activeSandbox/Root/Library/Internet Plug-Ins, uid=0)
    Sep  5 09:45:55 rbb-mac-pro.home installd[35681]: PackageKit: Extracting file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20I nstaller.pkg#support.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/4A6 5B724-F4F8-44D3-83F1-A089D0369C90.activeSandbox/Root/Library/Application Support, uid=0)
    Sep  5 09:45:55 rbb-mac-pro.home installd[35681]: PackageKit: prevent user idle system sleep
    Sep  5 09:45:55 rbb-mac-pro.home installd[35681]: PackageKit: suspending backupd
    Sep  5 09:45:55 rbb-mac-pro.home installd[35681]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.nzFhDo/Scripts/com.adobe.acrobat.reader.11007.reader.app.pk g.en_US.ZoZ7nT
    Sep  5 09:45:55 rbb-mac-pro.home install_monitor[36207]: Temporarily excluding: /Applications, /Library, /System, /bin, /private, /sbin, /usr
    Sep  5 09:45:57 rbb-mac-pro.home installd[35681]: ./preinstall: A user is running an instance of Adobe Reader in a browser. Installation failure.
    Sep  5 09:45:57 rbb-mac-pro.home installd[35681]: ./preinstall: Adobe Acrobat Pro or Adobe Reader were found running.
    Sep  5 09:45:57 rbb-mac-pro.home install_monitor[36207]: Re-included: /Applications, /Library, /System, /bin, /private, /sbin, /usr
    Sep  5 09:45:57 rbb-mac-pro.home installd[35681]: PackageKit: releasing backupd
    Sep  5 09:45:57 rbb-mac-pro.home installd[35681]: PackageKit: allow user idle system sleep
    Sep  5 09:45:57 rbb-mac-pro.home installd[35681]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Adobe Reader XI Installer.pkg”." UserInfo=0x7ffb18623250 {NSFilePath=./preinstall, NSURL=file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20 XI%20Installer.pkg#application.pkg, PKInstallPackageIdentifier=com.adobe.acrobat.reader.11007.reader.app.pkg.en_US, NSLocalizedDescription=An error occurred while running scripts from the package “Adobe Reader XI Installer.pkg”.} {
         NSFilePath = "./preinstall";
         NSLocalizedDescription = "An error occurred while running scripts from the package \U201cAdobe Reader XI Installer.pkg\U201d.";
         NSURL = "file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20 Installer.pkg#application.pkg";
         PKInstallPackageIdentifier = "com.adobe.acrobat.reader.11007.reader.app.pkg.en_US";
    Sep  5 09:45:57 rbb-mac-pro.home installd[35681]: PackageKit: Running idle tasks
    Sep  5 09:45:57 rbb-mac-pro.home installer[36203]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Adobe Reader XI Installer.pkg”." UserInfo=0x7ff9a57575c0 {NSFilePath=./preinstall, NSURL=file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20 XI%20Installer.pkg#application.pkg, PKInstallPackageIdentifier=com.adobe.acrobat.reader.11007.reader.app.pkg.en_US, NSLocalizedDescription=An error occurred while running scripts from the package “Adobe Reader XI Installer.pkg”.}
    Sep  5 09:45:57 rbb-mac-pro.home installd[35681]: PackageKit: Removing client PKInstallDaemonClient pid=36203, uid=0 (/usr/sbin/installer)
    Sep  5 09:45:57 rbb-mac-pro.home installd[35681]: PackageKit: Done with sandbox removals
    Sep  5 09:45:57 rbb-mac-pro.home installd[35681]: PackageKit: Sandbox /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/53D2A2C7-EC8C-44 5E-ABA8-A2F67CA1D1FD.sandbox: relevance 846
    Sep  5 09:45:58 rbb-mac-pro.home installer[36203]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
    Sep  5 10:56:00 rbb-mac-pro.home softwareupdated (200)[180]: BackgroundActivity: Starting Background Check Activity
    Sep  5 10:56:00 rbb-mac-pro.home softwareupdated (200)[180]: SoftwareUpdate: Automatic check parameters: autoDownload=YES, autoConfigData=YES, autoCriticalInstall=YES
    Sep  5 10:56:00 rbb-mac-pro.home softwareupdated (200)[180]: SoftwareUpdate: Fired early. Should check=FALSE (i=86280.000000, l=2014-09-04 17:54:40 +0000) (A/C=YES)
    Sep  5 10:56:00 --- last message repeated 1 time ---
    Sep  5 10:56:00 rbb-mac-pro.home softwareupdated (200)[180]: SoftwareUpdate: 1 user-visible product(s): 031-05873
    Sep  5 10:56:00 rbb-mac-pro.home softwareupdated (200)[180]: SoftwareUpdate: 0 enabled config-data product(s):  (want active updates only)
    Sep  5 10:56:00 rbb-mac-pro.home softwareupdated (200)[180]: BackgroundActivity: Starting background actions
    Sep  5 10:56:00 rbb-mac-pro.home softwareupdated (200)[180]: BackgroundActivity: Finished Background Check Activity
    Sep  5 10:56:00 rbb-mac-pro.home softwareupdate_notify_agent (501)[37557]: softwareupdate_notify_agent[uid=501]: Running for UpdatesAvailable
    Sep  5 10:56:00 rbb-mac-pro.home softwareupdate_notify_agent (501)[37557]: AssertionMgr: Take com.apple.softwareupdate.NotifyAgentAssertion assertion with type BackgroundTask for pid 37557
    Sep  5 10:56:00 rbb-mac-pro.home softwareupdated (200)[180]: Adding client SUUpdateServiceClient pid=37557, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdate_notify_agent)
    Sep  5 10:56:00 rbb-mac-pro.home softwareupdate_notify_agent (501)[37557]: softwareupdate_notify_agent[uid=501]: Notifying with params: {
         SoftwareUpdateCount = 1;
         SoftwareUpdatesAvailable = 1;
    Sep  5 10:56:00 rbb-mac-pro.home softwareupdate_notify_agent (501)[37557]: softwareupdate_notify_agent[uid=501]: appstoreupdateagent notified
    Sep  5 10:56:00 rbb-mac-pro.home softwareupdate_notify_agent (501)[37557]: AssertionMgr: Cancel com.apple.softwareupdate.NotifyAgentAssertion assertion for pid 37557
    Sep  5 10:56:00 rbb-mac-pro.home softwareupdated (200)[180]: Removing client SUUpdateServiceClient pid=37557, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdate_notify_agent)
    Sep  5 14:17:54 rbb-mac-pro.home softwareupdated (200)[180]: BackgroundActivity: Starting Background Check Activity
    Sep  5 14:17:54 rbb-mac-pro.home softwareupdated (200)[180]: SoftwareUpdate: Automatic check parameters: autoDownload=YES, autoConfigData=YES, autoCriticalInstall=YES
    Sep  5 14:17:54 rbb-mac-pro.home softwareupdated (200)[180]: SoftwareUpdate: Should Check=YES (i=86280.000000, l=2014-09-04 17:54:40 +0000) (A/C=YES)
    Sep  5 14:17:54 rbb-mac-pro.home softwareupdated (200)[180]: SoftwareUpdate: Fire periodic check for interval
    Sep  5 14:17:54 rbb-mac-pro.home softwareupdated (200)[180]: BackgroundActivity: Starting background actions
    Sep  5 14:17:54 rbb-mac-pro.home softwareupdated (200)[180]: SoftwareUpdate: checking for updates
    Sep  5 14:17:54 rbb-mac-pro.home softwareupdated (200)[180]: SoftwareUpdate: Scan for client pid 180 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
    Sep  5 14:17:56 rbb-mac-pro.home softwareupdated (200)[180]: SoftwareUpdate: Using catalog https://swscan.apple.com/content/catalogs/others/index-10.9-mountainlion-lion-snowleopard- leopard.merged-1.sucatalog.gz
    Sep  5 14:17:56 rbb-mac-pro.home softwareupdated (200)[180]: Added 1267 PPD versions for /Library/Printers/PPDs/Contents/Resources from cache as of 2014-09-03 22:15:49 +0000
    Sep  5 14:18:06 rbb-mac-pro.home softwareupdated (200)[180]: JS: 10.9.4
    Sep  5 14:18:06 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
    Sep  5 14:18:06 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
    Sep  5 14:18:06 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_Help does not require an update.
    Sep  5 14:18:06 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
    Sep  5 14:18:06 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
    Sep  5 14:18:06 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_Utility does not require an update.
    Sep  5 14:18:06 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
    Sep  5 14:18:06 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_MonochromeLaser does not require an update.
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_Common does not require an update.
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_Help does not require an update.
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_ICA does not require an update.
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_MonochromeLaser does not require an update.
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_Utility does not require an update.
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_Common does not require an update.
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_ICA does not require an update.
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_Common does not require an update.
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_Help does not require an update.
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_ICA does not require an update.
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_MonochromeLaser does not require an update.
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_Utility does not require an update.
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_Common does not require an update.
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_Help does not require an update.
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_ICA does not require an update.
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_MonochromeLaser does not require an update.
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
    Sep  5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_Utility does not require an update.
    Sep  5 14:18:10 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:10 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:10 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_Cmd2HP does not require an update.
    Sep  5 14:18:10 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:10 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:10 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_DriverCore does not require an update.
    Sep  5 14:18:10 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:10 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:10 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_PS3 does not require an update.
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_ImageEnhancement1 does not require an update.
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_CHorsePDM does not require an update.
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_Chuckwalla does not require an update.
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_CHorsePL does not require an update.
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_DMF4 does not require an update.
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_Fax2 does not require an update.
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_CHorse does not require an update.
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_PSS does not require an update.
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_Scan3 does not require an update.
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_CHorsePSF does not require an update.
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_CHorse does not require an update.
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_CHorsePDM does not require an update.
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_CHorsePIL1 does not require an update.
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_CHorsePL does not require an update.
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_CHorsePSF does not require an update.
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_Chuckwalla does not require an update.
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_Cmd2HP does not require an update.
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_DMF4 does not require an update.
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_DriverCore does not require an update.
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_Fax2 does not require an update.
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_ImageEnhancement1 does not require an update.
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_PS3 does not require an update.
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_PSS does not require an update.
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_Pdf2Pdf2 does not require an update.
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_Scan3 does not require an update.
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_CHorsePIL1 does not require an update.
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_Pdf2Pdf2 does not require an update.
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_CHorse does not require an update.
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_CHorsePDM does not require an update.
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_CHorsePIL1 does not require an update.
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_CHorsePL does not require an update.
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_CHorsePSF does not require an update.
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_Chuckwalla does not require an update.
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_Cmd2HP does not require an update.
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_DMF4 does not require an update.
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_DriverCore does not require an update.
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_Fax2 does not require an update.
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_ImageEnhancement1 does not require an update.
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_PS3 does not require an update.
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_PSS does not require an update.
    Sep  5 14:18:14 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
    Sep  5 14:18:14 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
    Sep  5 14:18:14 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_Pdf2Pdf2 do

  • "iTunes has encountered an error and needs to close" - can't open iTunes

    Hi guys,
    I'm a huge Apple fan so I obviously decided to upgrade to Apple 7.0.1 the day it came out... installed it. Opened it up, but within just a few seconds i got a Windows message saying
    "iTunes has encountered an error and needs to close"
    I reinstalled it and still have the same problem.
    First few days I could atleast keep iTunes open for a few minutes before the message, but now its down to just a few seconds.
    I run Windows XP if that helps any.
    Please help me fix this problem or tell me how I can put iTunes 6 back on my computer --- I need my music!
    Thanks

    After downloading and installing 7.0.1 my iTunes would not open either. Even worse is you can't go back to v6 if you had v7 running--the database is updated.
    Luckily I was able to get my iTunes to open again by doing the following:
    Click Start/Run
    Type in "%userprofile%\application data\apple computer"
    Right click on the iTunes folder and rename it to iTunes.bak.
    Close the window.
    Click Start/Run again.
    Type in "%userprofile%\local settings\application data\apple computer"
    Right click on the iTunes folder and rename it to iTunes.bak.
    Close the window.
    Try opening your iTunes again. It may re-ask some general setup questions, but mine opened without the error, and it still had all my music. However, I did have to re-authorize my computer.
    I used to never be leary about updating iTunes... guess Apple's software ain't no peach, either.
    Hope this helps someone.
      Windows XP Pro  

  • Itunes encountered an error and needs to close-HELP!!

    every single time that i open up itunes (or attempt to at least) it says that itunes encountered an error and that it needs to close. this is getting extremely frustrating and the i have tried everything. at this point i'm open to anything and everything, someone just please help me!

    Perform a Thorough & Complete Uninstall and Reinstall of iTunes/QuickTime
    (Compiled from the collective wisdom of toonz and Da Gopha)
    If you want to guarantee a successful upgrade and be proactive about minimizing potential install issues, do the following:
    1. Completely Backup your music and iTunes library files.
    2. Virus check / spyware scan your machine.
    3. Completely remove / uninstall the current version of iTunes and QuickTime from your system.....
    3a. - Turn off all security software such as Norton, McAfee, SpySweepers, any TSRs, etc. (exit via the system tray)
    3b. - Do a Stepwise clean uninstallation of iTunes
    3c. - Then download and install the Microsoft Installer Cleanup Utility
    .....And make sure iTunes is really gone.
    4. Delete the contents of your temp folder: C:\Documents and Settings\<username>\Local Settings\Temp
    5. Reboot the PC
    6. Turn off all security software such as Norton, McAfee, SpySweepers, any TSRs, etc. (exit via the system tray)
    7. Start with the QuickTime standalone installer run from the PC (not directly from on-line)
    8. Reboot the PC
    9. Turn off all security software such as Norton, McAfee, SpySweepers, any TSRs, etc. (exit via the system tray)
    10. First completely download, then run the latest iTunes Installer from your PC
    11. Reboot the PC
    The majority of problems out there on the discussion boards are caused by viruses or other system corruption — sometimes self-inflicted by the user (i.e. - people who turn off necessary Windows services) — or out of date drivers. You may want to consider this if your PC falls into one of these categories.

  • Lightroom encountered and error when reading from it preview cache and needs to quit

    A power outage caused my Lightroom 5.2 to shut down without closing.  When I powered back up and opened lightroom it gives me an error "Lightroom encountered and error when reading from it preview cache and needs to quit" and then it says it will try to fix it the next time it opens. I have opened it 20 times and it is not fixing it. I removed the program completely and upgraded to 5.5 AND it is still giving me the same error.  Is my catalog corrupt or something? I had it set to automatically load the most currently used catalog, so it is not allowing me to open or start a new catalog either. HELP!!!

    Search the forum, this has been answered many times.

  • When backing up lightroom 4 catalog, get message "lightroom encountered an error when reading from its preview cache and needs to quit" this occurs during optimization stage of backup

    i upgraded from lightroom 4 to lightroom 5 and installed it on a separate hard drive. Initially had no problems util my computer crashed due to the failure of the drive on which Lightroom 5 was installed. Since having my computer rectified, i am unable to use lightroom 5 getting the message "lightroom encountered an error when reading from its preview cache and needs to quit"
    I can still use lightroom 4, however, i get the same message when i try to backup the catalog. This occurs during the optimisation phase of backup.
    I suspect it is related to Lightroom 5 creating a catalog from the Lightroom 4 files and cannot now locate those files or that they have been corrupted.
    Would appreciate any solutions / suggestions.

    You need to delete your preview cache and have Lightroom rebuild it.   Cache location can be found here.
    https://helpx.adobe.com/lightroom/kb/preference-file-locations-lightroom-41.html
    Why And How To Clear Your Lightroom Cache - Lightroom Fanatic

  • Lightroom encountered an error

    Working in LR 3.6, Mac OS10.6.8, 8GB RAM, accessing from an external USB 2TB harddrive, and when opening an image I get the error:
    "Lightroom encountered an error when reading a catalogue file and needs to quit.
    "Lightroom will attempt to diagnose the problem the next time it launches."
    I've run "Optimize Catalogue" and that didn't relieve the problem. Also have deleted preference files and still no joy. I also have upgrade to LR4 in hopes that it will fix the problem and it didn't. So I've removed LR4 for the time being until I can figure this out in LR3.
    Here is a screen shot:

    Anybody?

  • LRCC Error: Lightroom encountered an error when reading from its preview cache and needs to quit.

    I just upgraded from LR 5.7.1 to LRCC a couple of days ago.  After working with a collection of images in Lightroom CC, this message popped up: "Lightroom encountered an error when reading from its preview cache and needs to quit."  What do I need to do to remedy this?  Thanks!

    Quit Lightroom
    Then trash the preview cache. It’s in the main catalog folder.
    Delete the folder with the ending Previews.lrdata
    The default location for the Lightroom folder is normally Pictures/My Pictures if you did a standard installation.
    Re-launch Lightroom after deleting the Previews folder.
    N.B. do not touch files ending .lrcat

  • "Itunes has encountered an error.."

    Hi everyone!
    I dont know if this has been mentioned before but this is really starting to get to me. My iTunes works perfectly fine when my ipod is not hooked up to update my songs to my ipod. When I do try to hook up my ipod, I see the ipod icon on the side blinking red and it says it's about to update but then all of a sudden I get that error message "Itunes has encountered an error..." So I send in the problem and it tells me they dont have a solution for it yet but it may be because of Quicktime. Now, my quicktime works. I have the Itunes 6.04.2(or whatever, the newly updated) and the newly updated Quicktime. Even so, Im still having an issue getting my itunes to load songs to my ipod. Someone please help me! I'd highly appreciate it! Im dying over here without my music XD
    I have the fifth generation(video 30gb) ipod too with Windows XP and Norton 2005 if thats any help.
      Windows XP  

    hi rhapsody!
    ... okay, it's not that one. a pity because we had a straightforward fix for that one (upgrading to 6.0.3.5 or 6.0.4.2).
    your particular message when plugging in an ipod, can be fiddly to troubleshoot. i haven't seen many commonalities amongst the non-6.0.2.23 reports and resolutions. so we'll work through various possibilities that have had some success with various cases of this.
    first, let's try some spring cleaning and maintenance. download fresh definitions and run vigorous virus and spyware scans. if your security software providers offer them, do online scans too. (they can sometimes pick up malware if the security software on the PC has been compromised.) head to Windows update and make sure you're up-to-date in that regard too. do a disk cleanup, run your favorite disk checking/repair utility, and do a disk defrag. reboot.
    if no joy with that, we'll check to see if you're getting an interaction between your security software and the ipod. as an experiment, try switching off your security software (antivirus, etc) prior to a synch. do you still get the itunes has message then?
    if no joy with that, check to see if the drivers on your PC are up to date. this resource might be helpful with that:
    Updating the drivers on your Windows PC
    keep us posted on your progress.
    love, b

  • "iTunes has encountered an error.." Help! I've tried EVERYTHING.

    I am running WIndows XP Media Center SP3 on an aging HP PC (Pentium 4).
    In the past, iTunes (v. 7, I believe) worked just fine on my PC with no problems.  For a long time, I did not have a 'need' to upgrade the software because it worked fine the way I liked it. However, after purchasing an iPod approximately 6 months ago, I tried to upgrade iTunes to a newer version, but upon installation, received the error message "iTunes has encountered an error and cannot continue" and have not been able to successfully update since. After tweaking and a lot of trial and error, I was able to get as far as an early version of iTunes 9 before getting the messages again.  As I have recently acquired an iPhone (and want to update to OS 5), it doesn't help me if I can't update to the latest version of iTunes (10.5). I'd like to experience the full functionality of my new phone, and I NEED iTunes for that.
    So far: I have repaired, removed, installed, uninstalled, removed all traces of (including from the registry) any and all versions of Quicktime and iTunes (and all related programs: Bonjour, MobileMe, Apple Support, etc) and NOTHING has worked.  I've removed codecs and other programs I thought may have contributed to the problem, but no luck. I've uninstalled my anti-virus software, no luck. I've used registry cleaners (CCleaner and Registry Crawler) to find and remove rogue files/extensions, etc. Still nothing.  At one time, I *was* able to get a standalone version of Quicktime to work (but not at the same time as iTunes), but again - a MUCH older version than the current one. This doesn't help me, as the moment I try to upgrade either Quicktime OR iTunes (or both) to get the most recent version(s), I again receive the same error... "iTunes/Quicktime has encountered an error and cannot continue."  I've even tried extracting files individually (using WinRAR) from the iTunes 10.5 installer package, and installing them one at a time.  Still no go.
    I have seen MANY people with the same problem I have - yet I've tried EVERY posible solution (short of re-installing Windows) I can think of, or have found, or that has been suggested in these forums and elsewhere - and NOTHING has worked for me.  Can anyone help me? Surely there must be SOME solution?
    The data Microsoft gives me when the error message(s) come up is as follows:
    iTunes:
    AppName: itunes.exe           
    AppVer: 10.5.0.142           
    ModName: unknown
    ModVer: 0.0.0.0    
    Offset: 001be6f6
    Quicktime:
    EventType : BEX    
    P1 : QuickTimePlayer.exe    
    P2 : 7.71.80.42    
    P3 : 4ea5c6ef    
    P4 : QuickTimePlayer.dll    
    P5 : 7.71.80.42    
    P6 : 4ea5c6d5
    P7 : 00005b6d    
    P8 : c0000409    
    P9 : 00000000
    Any information is greatly appreciated.

    iTunes:
    AppName: itunes.exe          
    AppVer: 10.5.0.142          
    ModName: unknown
    ModVer: 0.0.0.0   
    Offset: 001be6f6
    Quicktime:
    EventType : BEX   
    P1 : QuickTimePlayer.exe   
    P2 : 7.71.80.42   
    P3 : 4ea5c6ef   
    P4 : QuickTimePlayer.dll   
    P5 : 7.71.80.42   
    P6 : 4ea5c6d5
    P7 : 00005b6d   
    P8 : c0000409   
    P9 : 00000000
    That's consistent with another application (other than QuickTime) having dropped old QuickTime componentry in non-standard locations on the PC.
    So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
    First we'll need to change some view options on the PC.
    1. Open My Computer from the desktop or Start menu.
    2. In the Tools menu, click Folder Options.
    3. Click the View tab.
    4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
    5. Click OK.
    Now in My Computer, open your C drive.
    Open the "Windows" folder.
    Open the "system32" folder.
    What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

  • There must be a real solution to "Windows found driver software for your device but encountered an error installing"

    "Windows found driver software for your device but encountered an error installing"
    I've spent hours researching this error - Seems like many people have the same issue although there is no difinitive fix or known cause.
    I'm hoping someone here has an answer.
    Windows 7 Home Premium x64 OEM (HP)
    This is not an upgraded Vista system.
    It's not a specific driver related issue as it's the same response/effect be it graphics/chip set/usb/printer drivers.
    Please dont suggest to flatten and re-install or run a repair install - It's not an option, I only have remote access to the unit
    as it's currently in field use.
    This is a machine specific issue - identical machine purchased at the same time and configured the same has no issue.
    So the story.
    User has been fine for weeks - no hardware of software changes except Windows Updates.
    A Camera/USB connection that was working no longer does.
    Tried in all USB ports
    Plug in - windows announces found new hardware, tries to install drivers then fails
    with "Windows found software for your device but encountered an error installing ...."
    Device manager finds and identifies device although it is in the 'Unknown Device" category.
    Manually updating drivers via search/internet or point directly at a driver has exactly the same effect.
    Thinking this was just the camera drivers - I researched and downloaded new drivers from camera manufacturers sites
    Fuji and Canon.
    Same effect.
    Deleted/uninstalled drivers completely, deleted/uninstalled all USB root hub and USB devices (hidden and visible)
    SFC /Scannow finds no error
    Cold boot finds USB and chipset(?) devices on boot attempts to reinstall then we get
     "Windows found driver software for your device but encountered an error installing"
    So now I have no usb devices at all - memory stick/card reader/printer...... nada.
    in fact if I try to update any device driver I get the same message generated.
    Restore point does not help either. 
    After much trawling I found reference to a permisions issue and stale driver cache data.
    (This is using an administrator account - not user with admin permissions?)
    I'm willing to try anything at this time
    I deleted the infcache.1 and other .dat files under c:\windows\system32\driverstore
    Copied the usb  .inf and .pnf from the appropriate FileRepository directory into c:\windows\inf
    Uninstalled all the usb/unkown devices from device manager again.
    Rebooted
    Takes a little longer to boot as I take it it's rebuilding the driver cache then
    a very short hurrah!!!
    I can now use usb memory card and pen drives - no issue
    Plug in a camera or printer...
    "Windows found driver software for your device but encountered an error installing"
    Several attempt at this trying different driver versions.
    It should not be vendor specific, the other field machine that works is using Microsoft drivers for these devices.
    I even copied the drivers from one machine to the other - repeated everything above...
    "Windows found driver software for your device but encountered an error installing"
    And then the nail in my sanity
    Try windows update....
    Reboot
    "Windows found driver software for your device but encountered an error installing"
    but this time its different.
    The device it thinks it cannot install is the generic MTP-PTP drivers  (Photo Transfer Protocol -so am I getting somewhere)
    so it still finds but cannot install.
    The cameras are always found but appear as 'unknown devices' and cannot be accessed
    Uninstall all USB/unkown again - reboot..
    Same message and this time I've lost all the USB again.
    Restore point to before Win Update gets me USB back again although I still have no cameras  - so theres an update issue as well.
    This has to be tied down to a file access/ registry problem although I'm loath to go cutting about without some guidance.
    I'm no great believer in 'registry cleaners' unless anyone can point to a definitive/no ad's/sales version that really works.
    As I said above, flattening/rebuild at this time is not an option - the user is not best pleased and I'm completley stumped.
    If anyone has experienced(manu of you have) and fixed(still to find one) this issue please let me know how as soon as possible.
    Chris 

    I know I am replying to an old thread - but I have the answer and resolved this error, and since this message comes up first in search results, and part of my answer came from this thread, I wanted to help someone else as this took an extra
    12 hours and a lot of technical insight to resolve. See below for detailed explanation that others ask for above.
    My original issue was that iTunes didnt reinstall. generating this error that said I am trying to access an unavailable network resource and to browse to find itunes64setup (again). This may partly have been due to me deleting old install version folders.
    Research led me to completely uninstall apple products and reinstall per their instruction and fixed the issue with iTunes. see
    Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
    The SAME error I had while updating itunes recurred while uninstalling it from my Windows 7 SP1 system...so I went to microsoft Fixit and attempted to correct and it properly uninstalled iTunes for me, which allowed the reinstall.
    What didnt work was my USB web root/ root hub, which partly involved my older system and USB 1.0, and the delete/reinstall existing drivers with the c:\windows\winsxs folder as source of drivers (thank you Magon Liu!!!) which I had to figure out what/why
    and how.
    Then I had an intel chipset issue...my new Iphone wasn't recognizing in plug and play, and there was an error with installing the device drivers for my new iphone 6. Manual applications didn't work, even though a generic device showed in control panel -
    device manager with a yellow !
    Per above blog answer - I tried to remove and reinstall my USB controller or update the drivers (I have an Alienware M15 laptop - a few years old.) I discovered that the USB host controller - an Intel(R) 5 Series / 3400 Series Chipset family USB Enhanced
    Host controller - (port) was not covered by current Intel chipset programs which are Series 6 and later, but did have an update (8/20/2009 v9.1.1.1020)  that supported USB 2.0 (and therefore 3.0 backwards compatibility which as an issue with my new iPhone
    and some USB thumb drives.) To find this I had to look at the Support - Downloads and Drivers - browse for drivers and somewhere found an option to look for older no longer supported drivers. I found infinst_autol.exe for my case.
    Once downloaded I tried to install and failed. Found the log in C:\Intel\Logs and contains:
    [InstallDev]
              [Device]
                Driver = C:\Users\DAVIDS~1\AppData\Local\Temp\IPMx7\WIN7\ibexusb.inf
                INF = C:\Users\DAVIDS~1\AppData\Local\Temp\IPMx7\WIN7\ibexusb.inf
                Installed INF =
                Previous driver package =
    !           Warning 0xE0000235: DriverPackageGetPath failed.
                Difx = 64 bit
    Execute command: C:\Users\DAVIDS~1\AppData\Local\Temp\IPMx7\x64\Difx64.exe -DriverInf "C:\Users\DAVIDS~1\AppData\Local\Temp\IPMx7\WIN7\ibexusb.inf" -Flags 20 -KeyPath "Software\Intel\Difx64"
                Using RegDeleteKeyEx
    !!!         ERROR 0xE0000246: DriverPackageInstall generated an unexpected error
     HERE'S THE ADDED EXPLANATION TO BRIAN'S POST THAT EXPLAINS THE SECURITY ISSUE:
    This turned out to be an error for two reasons. First, after manually running the command in an "run as administrator" window (same error result), thinking it related to my anti-virus (turned that off/disabled firewall and A/V), and from this thread
    granting my user administrative rights to files in an install folder and trying to reinstall inf files and drivers from C:\Windows\winsxs vs my copied infinst_autol.exe expansion (as found from log in C:\Users\David Samuels\AppData\Local\Temp\IPMx7\WIN7 folder).....that
    there was an easier solution as the reason this error actually happens is a permissions problem.
    To access the proper windows system folders - you have to be the TrustedInstaller service - not just in the administrator group...or you have to be the actual "Administrator" account. To become actual administrator on
    your own laptop, Open a command window "run CMD.exe as administrator", then execute command
    > net user administrator /active:yes
    This creates a local PC Administrator account with no password. Coincidentally it has proper permissions to windows directories for installing drivers. Log in as this user, go to device manager and update the USB hub and any other drivers. if updating the
    USB root - it doesn't replace it right away as the system cant disable the currently resident in memory "running" driver  - you have to update, then restart the system, log in as administrator and repeat at the next lower layer that has issues.
    Once completed - log in as yourself again and disable the administrator account in a command window with > net user administrator /active:no
    This in my case enabled all my USB 2.0 and 3.0 devices on my originally only USB 1.0 laptop and everything else works properly again - I hope this helps many of you to resolve your own issues that were difficult to find and resolve and that got as far as
    this thread. Good luck!
     Regards,
     Dave Samuels

  • Microsoft Office 2010 encountered an error during setup: With No error codes/

    Hello Everybody.
    I am trying to deploy Office 2010 on a windows 7 Machine.. This machine has more then what it needs for hardware to run the software so I know it is not hardware related. At the end of the Install the installers hestiates and begins rolling back and finally
    providing "Microsoft Office 2010 encountered an error during setup:" but does not provide any error codes what so ever.
    I have tried upgrading, Fresh installs, side by side installs, Safe mode, Clean boot, Local admin accounts and other domain accounts. I have also tried numerous so called "fixes" but still get nothing. Sadly after the 2010 install fails 2007 no longer works
    so each attempt is abit time consuming.  Any Ideas out there that might solve issue ?

    Hi,
    First try uninstalling all your Addins include connector to test the result.
    If not help, try the following steps:
    1) Create a new administrator account.
    2) Log on and launch the installer.
    If things don't quite work perfectly now:
    3) If you receive errors accessing your ProgramData folder, use the TakeOwnership registry hack to take control of the entire ProgramData folder, and if needed, create a "Microsoft Office"
    folder with "Microsoft Office 2010 Tools" inside it under %programdata%\Microsoft\Windows\Start Menu.
    4) Your error may return at the end of the installation, but don't worry, it's finished and Office is now installed. Switch user (don't log off!) and go back to your own user. Double-check
    that everything works. Now, to turn off your computer, press and hold the power button for five seconds. This will force the computer to shut down instantly, which will close the installer with the error without giving it the opportunity to roll back its changes.
    Sincerely,
    Harry 

  • Solution: The installation process has encountered an error while installing Shared Technologies

    I purchased an upgrade to Elements 11 and Premiere 11 for Windows a couple of days ago. When I tried to install, I received the following error message:
    "The installation process has encountered an error while installing Shared Technologies. Please restart your system and try again."
    There was an invitation to Troubleshoot using a button that downloaded Adobe Support Advisor. No joy, it didn't find any issues.
    I restarted and tried to install again. Same error message. The solutions here didn`t help so I started up a chat with Adobe Support.
    The TSR asked me to run  Set-Up.exe in Adobe Photoshop Elements 11 Install\PSE 11\ElementsSTIInstaller. That returned an error about the path being too long. He had me try some other ideas, none worked.
    The TSR then asked to do a remote session. After realizing that it would not work from  the install on our server, he copied the PSE11 directory locally. He again ran Set-up.exe from the PSE 11\ElementsSTIInstaller directory. This time it completed!
    After that, he ran Setup.exe in the PSE11 directory. This time, the setup completed and I was able to open Elements 11!
    Hope this helps someone else who gets this error message!
    Best,
    John

    Welcome to the forum.
    Take a look at this thread: http://forums.adobe.com/message/5200642#5200642
    That OP found that the problem with their installation was due to Norton running, during the installation, but there are other links, with maybe other solutions.
    Good luck,
    Hunt

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