Upgrading to lion, but serial number doesn't work. how do i fix it?

i bought my macbook pro 8/02/2011 from best buy, im trying to upgrade to lion, by it says my serial number is not eligible. How can i fix this?

Call Apple Care.

Similar Messages

  • HT5502 AFTER UPGRADING TOMOUNTAIN LION SAFARI 6.0 DOESN"T WORK HOW CAN I REPLACE IT OR UPGRADE IT?

    AFTER UPGRADING TOMOUNTAIN LION SAFARI 6.0 DOESN"T WORK HOW CAN I REPLACE IT OR UPGRADE IT?

    An answer will require more specific information of the problems you are experiencing Mpittas2.
    In general, if you installed any third party anti-virus utilities, get rid of them. They can cause problems like this.
    There is no need to post your question multiple times. If you don't get an answer right away give it some time, a few hours at least, and please deselect your caps lock key. This will increase the likelihood of receiving competent assistance.
    Thanks!

  • I have wifi access but youtube still doesn't work. how do i fix it?

    I have wifi access but youtube still doesn't work. how do i fix it? it keeps saying it cannot connect with youtube

    What country are you in?  Is YouTube legal there?

  • They sent me a serial number for a windows version of PS Elements when I ordered a mac version.  The serial number doesn't work, not surprisingly, but they don' t seem to care.  I have tried the chat line and have waited for almost a day with no response.

    They sent me a serial number for a windows version of PS Elements when I ordered a mac version.  The serial number doesn't work, not surprisingly, but they don' t seem to care.  I have tried the chat line and have waited for almost a day with no response.  What should I do?

    Look here
    Order product | Platform, language swap

  • TS2565 when updated to 9.1.7 from 9. I need new serial and the old serial number doesn't work. How can i solve this?

    when updated to 9.1.7 from 9. I need new serial and the old serial number doesn't work. How can i solve this?

    There was no new serial needed to update from Logic 9 to 9.1.7
    If your Logic 9 was an upgrade from Logic 8 it may be asking you for your original Logic 8 Full serial first and then your Logic 9 Upgrade serial...
    Otherwise, it's best to call Apple directly and get them to help you...

  • I used mactheripper to rip my DVDs so I could store them on my mac.  However since upgrading to lion x os mactheripper doesn't work. Does anyone know of a free alternative that works on lion x os?  Thanks

    I used mactheripper to rid my DVDs so I could store them on my mac.  Since upgrading to lion x os mactheripper doesn't work.  Does anyone know of a free alternative that works with lion x os?  Thanks

    Try what Terence Devlin posted in this topic:
    Terence Devlin
    Apr 14, 2015 11:21 AM
    Re: Is Iphoto gone ? i want it back!
    in response to Johannes666
    Recommended
    Go to the App Store and check out the Purchases List. If iPhoto is there then it will be v9.6.1
    If it is there, then drag your existing iPhoto app (not the library, just the app) to the trash
    Install the App from the App Store.
    Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
    http://support.apple.com/kb/HT4928
    One question often asked: Will I lose my Photos if I reinstall?
    iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.

  • HT6115 When I upgrade to 3.7.2, ARD forgets the serial number.  Why? How can I fix this?

    When I upgrade to 3.7.2, ARD forgets the serial number.  Why?
    How can I fix this?
    Thanks,

    What is your previous product. The order page indicates either 9 or X std as qualifying products. Not sure why pro is in included, but not sure what your issue is.

  • I am trying to instal CS5 onto my new computer. My other one was stolen. Serial number doesn't work.

    I am trying to instal CS5 onto my new computer. My other one was stolen. Serial number doesn't work.

    if you can't find your serial number (http://helpx.adobe.com/x-productkb/global/find-serial-number.html), you'll need to contact adobe support (http://www.adobe.com/support/chat/ivrchat.html).
    if you can't find your installation disk:  http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

  • I just updated my computer to OS X Lion but my ical doesn't work, what do I do?

    I just updated my computer to OS X Lion but my ical doesn't work, what do I do?

    - Try connecting to comutr and then try to restor.
    - If still white screen, let the battery fully drain. After charging for an hour try the reset and restore again.

  • Hi guys, my iPhone 4S (ios 7.0.2) can't connect wi-fi. I've already reseted Network Settings, but Wi-fi still doesn't work. how can I fix it? thank you!

    hi guys, my iPhone 4S (ios 7.0.2) can't connect wi-fi. I've already reseted Network Settings, but Wi-fi still doesn't work. how can I fix it? thank you!

    Thank you!
    doesn't like one at Starbucks or McDonald's...
    I can not activate or deactivate the Wi-fi button ... I don't know how I can explain... the wi-fi is always OFF.
    I've reset the network settings and restored by itunes... but I'm still without wi-fi ...

  • My alerts work when I'm on the phone such as text message Facebook n Instagram but when I'm off the phone it doesn't work how can I fix this :(

    My alerts work when I'm on the phone such as text message Facebook n Instagram but when I'm off the phone it doesn't work how can I fix this :(

    Hello, Trillmonroe. 
    Thank you for visiting Apple Support Communities. 
    Try forcing all open applications to close and power cycle the device as outlined in the first two sections of the article below.  If the issue persists, try the troubleshooting steps in the second article. 
    Restart the app
    Close the app and open it again.
    Restart your device
    Turn the device off and on.
    iOS: An app you installed unexpectedly quits, stops responding, or won’t open
    http://support.apple.com/kb/ts1702
    iOS: Understanding notifications
    http://support.apple.com/kb/ht3576
    Cheers,
    Jason H. 

  • My live corners widget doesn't work, how can i fix it ?

    my live corners widget doesn't work, how can i fix it ?

    jotapepea,
    You may have a look at the list below. The easy ones are at the top.
    The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
    1) Close down Illy and open again;
    2) Restart the computer (you may do that up to 3 times);
    3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
    4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
    5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
    Even more seriously, you may:
    6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
    http://www.adobe.com/support/contact/cscleanertool.html

  • My slide to unlock doesn't work, how do I fix it?

    My slide to unlock doesn't work, how do I fix it?have a square box so cant slide

    Try restoring the iPod, first from backup and then to factory defaults/new iPod. If still problem it is a hardware problem.
    Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    A third-party place like the following maybe less expensive. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Fix it yourself
    iPod Touch Repair – iFixit

  • My iPod touch home button doesn't work how can I fix it

    My iPod touches home button doesn't work how can I fix it and how much will it cost if I get apple to fix it ?

    See:
    fix for Home button
    Fix a broken, unresponsive or sticky iPhone Home Button
    Apple will only exchange the iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    Try a third-party place like the following.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Use the Assistive Touch Accessibility feature if you have iOS 5.

  • My sleep buttom doesn't work how can i fix it?

    i have a ipod touch and the sleep buttom doesn't work how can i fix it? thank you

    Hi,
    some people round here had success using a 'Standard DVD-cleaner disc' like the ones for Home Theater Systems.
    Regards
    Stefan

Maybe you are looking for

  • ICloud Voicemail Management?

    I use Google Voice to manage my voicemail, as I find it much more useful than the Visual Voicemail built into the phone application. Why won't Apple develop a similar solution to manage and store voicemail on iCloud, as well as integrate this into th

  • Web Service Data Control vs Web Service Proxy

    Hi, I am using Jdev 11.1.1.4 and ADF BC and ADF Faces. I want to invoke bpel web service from my application. Which one would the the better appraoch data control or proxy? In which scenario we should go for web service data control? ~Abhijit

  • Connection to host service 3299 timed out

    Hi all, When SAP tries for logging in to our quality servers SAP is having timed out issue. "Connection to host 204.103.218.70 service 3299 timed out". But our quality ip address is 204.103.218.73. Please help me out as we need to perform critical te

  • Synchronous AppleScript using osascript

    Hello all, I have a java app I'm putting ical integration into. Contrary to popular belief, it actually works very well by having the java call osascript which is calling an AppleScript. Everything is great, but then I started getting a lot more even

  • Change my email in Creative Cloud

    I can't change my email in the creative cloud!! I downloaded the creative cloud lately but I can not log into it because he's saved with my old email. How do I change the email? Please help me!