Upgrading to Mountain Lion... with a virus?

I would like to upgrade to Mountain Lion. I have Snow Leopard 10.6.8 currently. I think I have a virus though. If I upgrade, will the problems with the virus disappear? Or does that need to be remedied before I upgrade?
Also, what do I need to do before I update? Close all programs? Do I back everything up, then reinstall everything after the update? I have NO idea how this works...

As deggie asks, why do you think you have a virus? It's very unlikely that you have malware of any kind (see my Mac Malware Guide), but whatever problems you're having that lead you to blame a virus might cause an issue with upgrading. Let us know what's going on so we can better advise how to handle that problem. That problem should be eliminated prior to upgrading!
From a general perspective, when you upgrade, you need to do the following:
1) Check all your software for compatibility with the new system.
2) Repair the hard drive with Disk Utility.
3) Make a full backup of your whole system using Time Machine.
4) Ideally, make a second full backup of your whole system using something else, like Carbon Copy Cloner. (I consider two backups to be the minimum.)
5) Wait until you have time to deal with any possible problems that crop up.
6) Install the upgrade.
Some people recommend erasing your hard drive and installing the new system "cleanly." That certainly helps ensure that you don't have any problems with the new system, but is often unnecessary. I prefer to save clean installs for when they are actually necessary, but that is only an opinion. You can choose to do a clean install if you prefer.

Similar Messages

Can I upgrade to Mountain Lion with my 2008 MAcbook Pro?

I have a 2008 MAcbook pro 10.6.8 , 2,5 GHz Intel duel core, 4 GB MHz 17 Inch. It works fine but I am about to receive a new iPhone 5 and want to use iCloud. Is my computer compatible with doing this? ANd what will be different if I do? Will my computer be faster or slower or stay the same?? I also have a older version of Word for MAc (2008 or 2009) , I dont think it will work anymore if I upgrade. Thanks for your help!
d

You are using 10.6.8, so you can sync the iPhone 5 with your computer in this version. However, if you want to use iCloud, you have to upgrade. In this case, you can upgrade to Lion and Mountain Lion. OS X Mountain Lion needs a Mid/Late 2007 or newer MacBook Pro. Read > http://www.apple.com/osx/specs
First, open the App Store and purchase OS X Mountain Lion. While it's been downloaded, make a backup of your data with Time Machine or Carbon Copy Cloner, and check that your applications are compatible > http://www.roaringapps.com
When the download finishes, the OS X Mountain Lion installer will show up, so follow the steps to upgrade to Mountain Lion. After upgrading, open System Preferences > iCloud, and follow its steps to set up iCloud on your MacBook Pro.
Microsoft Office 2008 and 2011 works in Mountain Lion, but if you have 2008, you should update it to the most recent version before upgrading to OS X Mountain Lion

Can i upgrade to mountain lion with 10.5.8?

I currently have a Mac Book Pro version 10.5.8 I just got an Iphone 5 and when i plug it into my computer it pops up that I need to download the new itunes, but I cant download itunes because i dont have the right OS version. can I download Mountain lion with 10.5.8 or do I need to download snowlepard?

Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

Should I upgrade to Mountain lion with my 2008 MAcbook pro?

I have a 2008 MAcbook pro 17". 2.5GHz Intel Core 2 Duo with 4 GB 667 MHz DDR2 SDRAM
Will my macbook benefit from upgrading to Mountain Lion or should I just keep my Snow Leopard? Thanks for your suggestions. : )

I selected this on price alone - the local Tigert Direct had a 50% off promotion.
Intel ICH8-M AHCI:
Vendor:          Intel
Product:          ICH8-M AHCI
Link Speed:          1.5 Gigabit
Negotiated Link Speed:          1.5 Gigabit
Physical Interconnect:          SATA
Description:          AHCI Version 1.10 Supported
INTEL SSDSA2M160G2GN:
Capacity:          160.04 GB (160,041,885,696 bytes)
Model:          INTEL SSDSA2M160G2GN
Revision:          2CV102M3

Can I upgrade to Mountain Lion with Boot Camp windows 7?

Can I upgrade my mac book pro to Mountain Lion when I have Boot Camp Windows 7?

Welcome to the Apple Support Communities
You can upgrade to Mountain Lion without any problem, but I recommend you to make a backup before upgrading. Also, after upgrading OS X, I recommend you to download the most recent Boot Camp drivers on Boot Camp Assistant and install the drivers on Windows

Can I upgrade to Mountain Lion with Mac Book 4.1

have 2007 Mac Book 4.1, need to upgrade to Mountain Lion to run Turbo Tax, will I be able to?

No. The newest OS that Mac can be upgraded to is Lion 10.7.5.
(122901)

Can I upgrade to mountain lion with my late 2007 macbook?

I have a macbook that I bought referbished. It is a late 2007 running on 10.7.5 . Is it possible to upgrade to mountain lion or anything else?

No, 10.7.5 is the latest.
Supported models would be:
MacBook (Late 2008 Aluminum, or Early 2009 or newer)

Why can't I print after upgrading to Mountain Lion with my Canon MF4450?

I've upgraded from Lion to Mountain Lion and now I can't print with my Canon MF4450.
I've already downloaded the new updated drivers from Canon's website and installed them. I've even tried uninstalling the old printer drivers, completely deleting the printer, and re-installing the printer again.
Strange thing is, this doesn't happen with ALL apps. For example, when I use Preview app to print, it hangs and I have to force close the app. If I use TextEdit app to print, it hangs as well. Same thing occurs with Notes app. There's no error messages, it just freezes and hangs until I force it to quit. However, after I force the app to quit, I get asked if I want to report the issue to Apple. Here's the details from that error:
Date/Time:       2012-08-01 12:52:05 -0500
OS Version:      10.8 (Build 12A269)
Architecture:    x86_64
Report Version: 11
Command:         Preview
Path:            /Applications/Preview.app/Contents/MacOS/Preview
Version:         6.0 (765)
Build Version:   15
Project Name:    Preview
Source Version: 765000000000000
Parent:          launchd [273]
PID:             819
Event:           hang
Duration:        1.05s
Steps:           11 (100ms sampling interval)
Hardware model: Macmini5,2
Active cpus:     4
Free pages:      2973254 pages (+3220)
Pageins:         0 pages
Pageouts:        0 pages
Process:         Preview [819]
Path:            /Applications/Preview.app/Contents/MacOS/Preview
Architecture:    x86_64
Parent:          launchd [273]
UID:             501
Task size:       7813 pages
For some reason, when I print with Safari or Microsoft Word, it works just fine. What gives?? Anyone else having this issue?

I meant to include this info from the System Profile:
Maybe easier to read:
Canon MF4400 Series:
Status:          Idle
Print Server:          Local
Driver Version:          1.1.0
Default:          Yes
Shared:          Yes
URI:          usb://Canon/MF4400%20Series?serial=0122F5200302
PPD:          Canon MF4400 Series
PPD File Version:          1.1.0
PostScript Version:          (3010.000) 550
(3010.000) 651
CUPS Version:          1.6svn (cups-327)
Scanning support:          Yes
Scanning app (bundleID path):          -
Scanning app version:          -
Scanner UUID:          00000000-3031-3232-4635-323030333032
Printer Commands:          none
CUPS filters:
capdftopdl:
Path:          /Library/Printers/Canon/CUPS_MF_Printer/Bins/capdftopdl
Permissions:          rwxr-xr-x
Fax support:          No
PDEs:
BasicSettingsPDE.plugin:
Sandbox compliant:          Yes

Can I upgrade to Mountain Lion with a mid 2006 iMac?

I have a 2006 iMac with Lion os 10.7.4. Is there anything I can add so I can get Mountain Lion? Right now it won't take the upgrade. Thanks.

http://www.apple.com/osx/specs/

I have a mac book 10.6.8 that has been upgraded to Snow Leopard (latest version.) How can I upgrade to mountain lion with 1GB of memory? When I go to buy it, it says that it's not compatible with my Mac but my Mac has all of the qualifications.

If anyone has any idea I'd really appreciate it. I just bought the iphone 5 and recieved the new nano as a birthday gift and now I'm up a creek without a paddle b/c I can't plug them into my laptop without the new itunes that runs on Mountain Lion.
Please help, I'm not very tech savvy.

You don't need anything higher than OSX 10.6.8 to run iTunes 11. iTunes system requirements - http://www.apple.com/itunes/download/
You can't upgrade without more RAM.
MacBook upgrade possibilities - https://discussions.apple.com/message/19577869 - "The Early 2006 model 1,1 Core Duo can only run a maximum of 10.6 Snow Leopard. The models Late 2006 Core 2 Duos 2,1 through Early 2008 4,1 can only run a maximum of 10.7 Lion. The Late 2008 model 5,1 Aluminum Unibody through the Mid 2010 White Unibody model 7,1 can run 10.8 Mountain Lion."
Kappy 08/2012 post on upgrading to Snow Leopard, then Lion or Mountain Lion - https://discussions.apple.com/message/19401628 - including how to get Snow Leopard and Lion since Apple removed them from the online store. (Update 11/2012: SL is now available online again http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard - USA http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard - UK)

Can I upgrade to mountain lion with my osx 10.6.8 2.4 GHz 1 GB 800?

I just upgraded to snow leopard. My mac is version 10.6.8 2.4 GHz intel core 2 duo 1gb 800 mhz ddr2 sdram. Can I upgrade still to mountain lion?

No. Mountain Lion requires at least 2 GB of RAM.
Allan

HT1338 Free upgrade to Mountain Lion with new Mac mini purchased 6/24/12

Took picture of Mac mini receipt. Not sure where to e mail it.Couldn't find free upgrade w new Mac on Apple site.

See Here > up to date program

I'm running 10.5.8 on my MacBook Pro. Can I upgrade to Mountain Lion.

I'm running 10.5.8 on my MacBook Pro. Can I upgrade to Mountain Lion. Thanks

The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading...
Next...
Upgrade to Mountain Lion
With Regard to ML... Check here for compatibility of 3rd party Software you may be using...
http://roaringapps.com/apps:table
You should also consider more RAM... Get the Maximum you can for your Mac...
It is important to get the Correct and Matching RAM
See Here > OWC RAM > http://www.macsales.com

Upgrading to mountain lion, deleting everything I have on Lion

I have so much rubish on my mac at the moment, its going quite slowly and often crashes. I want to upgrade to mountain lion, with everything being deleted, and everything I have done/changed on lion to be undone (basically like new). How do i go about doing this?

Obviously, make sure you first archive anything such as photos and documents that you do not wish to permanently erase.
Boot OS X Recovery and choose Disk Utility from the OS X Utilities screen. Choose the volume containing Lion from the left column - usually it is named "Macintosh HD" - then click Erase. This will take only a moment.
When it finishes, quit Disk Utility, and choose Reinstall Mac OS X from the Utilities screen. You will be asked for the Apple ID you used to purchase Lion, if it was not already installed on your Mac when you bought it. When it completes the Mac's Setup Assistant will appear in which you configure a new account. Don't be surprised when your personal information such as name, address, and phone numbers are automatically populated. These are gathered from Apple using your Apple ID, not from any information on your Mac.
After you log in to your account for the first time, purchase Mountain Lion from the App Store and install it.
That's it!

I have received my first mac from a designer friend who passed away recently. He had been having problems with crashing in Lion. His friend upgraded to Mountain Lion before his mac pro laptop, mid 2010, was sent to me. It has many problems and crashes

After sorting the material of my friends on the drive and creating a new user, I realized that the system was unusable with 30 or 40 crashes a day. I am a photoshop user and my friend had installed cs2 and upgraded to cs5. Actually everything was crashing and he had had the problems in Lion and they did not go away in Mountain Lion.
So my sense is the next best step is to uninstall and reinstall the operating system....but I'm entirely new to Mac though I quite good at problem solving on PC. I have been messing around trying to get Mac up for over a week now so am learning quickly but feel uncertain about the steps in installation and don't want to mess things further.
I have found this
https://discussions.apple.com/docs/DOC-3351
which seems useful.
I'm backing everything now to a usb drive, I have one copy in timemachine, but I need a clean install so I'm backing things manually as it's not so complicated my being a new user.
I have the original discs of Snow Leopard and a dmg file of Mountain Lion that were installed on this computer.
I hope I can find my friends Adobe id and password.....he does have a list of passwords, how can I check if they are correct.
Do I need to install Snow leopard from the original disks first and then update and then upgrade to Mountain Lion?
He upgraded first to Lion but I can't find that program to install, do I need it to get to Mountain Lion?
I don't have boot disks, does that matter?
What can I do about CS5 in a restore? I don't mind loosing other programs so much as this one.....I haven't seen the upgrades and only have CS2. What happens to all your programs...I guess they are just lost?
I haven't used mail, so I'm not worried about that.
Hope I can get some support with the process, any support will be valued that is at all related. Thank you

Merielsea wrote:
I am looking through this material, it's great. I'm wondering though, does command r work in #8 if my original disks where Snow Leopard?
Yes, when the operating system was upgraded to 10.7 then to 10.8, it 10.6 was replaced so those 10.6 disks are only good now for completely erasing the entire drive and reverting the machine back to 10.6
10.7 and 10.8 has a Recovery HD partiton on the boot drive.
https://support.apple.com/kb/HT4718
I have a mountain lion dmg file that was used to upgrade from Lion, would double clicking on this equal the same thing as reinstalling mountain lion over itself?
I wouldn't use this, as Apple is now changing things, so you need to reinstall 10.8 via the Recovery HD
I would prefer to keep CS5 photoshop
Not going to happen, if it's working now good for you. But according to Roaring Apps it's not working for 10.8. and it needs to be upgraded to CS6
If you revert the machine to 10.6 or 10.7, your going to erase CS5 and everything else.
Doing #20 would be a bit beyond me and I don't know another mac user so that I can work from their mac.
Why do you need another Mac users machine?
Print out the instructions.
Here is some more about secure erasing for a new owner
How do I securely delete data from the machine?
Installing OS X 10.8 again
https://support.apple.com/kb/HT4718
Does the reinstall have to go from Snow Leopard which was the base install, to lion then to mountain lion,
No, you erase and install 10.8
When Apple upgrades 10.6 to 10.7 then to 10.8, it's a complete operating system replacement, it's called a upgrade because it's still OS X but leaves all your files and most programs intact, none of the older operating system version remains.
Just like if you would upgrade Vista to Windows 7, or Windows 7 to Windows 7 Pro.
Can I install the mountain lion upgrade over a freshly installed Snow Leopard?
Yes, but it requires erasing the entire drive (including 10.8 Recovery HD) from the 10.6 disks, then installing 10.6, then Software Updating to 10.6.8, then buying 10.8 from the AppStore, then downloading it and installing it, then the machine will be 10.8
Or you can use the Recovery HD and just erase the Macintosh HD parittion then reinstall 10.8 that way for free.
How to reinstall just OS X or erase/install OS X
https://support.apple.com/kb/HT4718
See what is confusing you is there is a hidden Recovery HD partition on the boot drive, it can do all the things like a OS X install disk can do, erase the Macintosh HD partiton (where OS X, programs and files are) and install a new copy of OSX from Apple's servers so it reboots to a brand new machine again (no Cs5 though)
Instead of a boot disk, there is a two bootable partitions on the boot drive, one is Recovery HD and the other is Macintosh HD which boots into OS X.
SO your command r booting the operating system in Recovery HD to erase the other partition and reinstall OS X into from Apple's servers, got it.?
Your going to need your AppleID and password to reinstall OS X 10.8, all part of the new world order.

Upgrading to Mountain Lion... with a virus?

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