Upgrading to new iCal removes Entourage syncing

I use Entourage at work, and sync the calendar with MobileMe so that I can get calendar info & notifications on my iPhone.
This isn't supported by the new iCal - but rather than let me stay on the old one (which I'm perfectly happy with) I'm being forced to make the upgrade by May 5th or none of my calendars will sync.
Apple support have only said for me to file a feedback form.
Very frustrating!

I think that Apple should've been more explicit that the only real way to update is to unregister all but one main computer, run the update, and then re-register all the other computers. In any case, this is how I downgraded. There may be a more efficient way:
0. Be sure that you have backups of your calendars, which you made before upgrading. If you don't have these, you are in trouble.
1. Unregister all computers tied to the mobile me account except one, called the 'main computer' for lack of a better term.
2. Turn off calendar syncing on all iPhones, each time saying to delete the calendar data
3. Go to http://me.com/calendar/downgrade
4. Click the 'downgrade' button (I think that's its name)
5. Wait a little while until the calendars have been downgraded
6. Delete all the calendars from the main computer
7. Restore all the calendars from the backup
8. Sync the main computer with mobile me
9. Re-register all computers and tell them to replace their data with the data from mobile me
10. Turn on calendar syncing on your iPhone
A bit of a pita, but I found that this worked better than turning off sync for the calendars and then turning it back on.
My problem when upgrading was that floating timezone events had their times shifted, which for me is a big deal.

Similar Messages

ICal with Entourage Syncing

Hi, Can't sync iCal and Entourage calenders. Had this working but upgraded (hah!) to Outlook for Mac and now going back to Entourage won't sync.
iCal external sync is crashing daily according to crash log.
Have tried deleting syncs and starting again. No joy. Entourage shows in iCal as calender but no data.
All software up to date.
Simon

Hello, Julian, original macrat and LizKual ~
I have the same problem as macrat and Liz. Syncing (I'm not talking about iSync; I'm talking about Sync Services) between Entourage 2008 and iCal was working just fine until March 16.
Initially, the Entourage calendar, with all its entries, disappeared from iCal. But with some help from the folks in the Microsoft support forums, I was able to get the Entourage calendar to show up again on the list in iCal's left-hand column but, unfortunately, still without any events.
I've been plugging away in the Microsoft forums ever since. Can you believe this?! I haven't been able to use the calendar on my iPhone since March 16!
See:
http://www.officeformac.com/ms/ProductForums/Entourage/17016/0
http://www.office.mvps.org/troubleshoot/syncservices.html- ss2
http://www.office.mvps.org/syncservices/ical.html#calsync5
http://www.office.mvps.org/faq_topic/duplicates.html
I have done every relevant thing suggested on these four pages. I still don't have any Entourage events showing up in iCal (although Entourage 2 is on the list of iCal calendars) and now I have a massive number of duplicates, triplicates, quadruplicates, etc., appearing in my Entourage calendar. The only thing on the above-mentioned pages that I haven't yet tried is Syncrospector. (I bought Xcode and then discovered it was probably included as part of Snow Leopard. Oh well, I'm soldiering on, even though I'm in way over my head.)
Do you know whether someone has already assembled the code needed to get Syncrospector to eliminate the masses of duplicate calendar entries that Entourage 2008 stands ready to send to Sync Services? Such info — or, even better, a link — would be much appreciated. :-) I've been preparing for this undertaking, but at this rate it could be another two months before I succeed.
Of course, even after I get rid of the duplicates, I'll still need to find a way to get Sync Services to communicate between Entourage and iCal — which is its job, after all. Suggestions on that point would also be welcome. Maybe Sync Services is choking on the duplicates and that's why it's not sending anything to iCal. If so, then maybe Syncrospector will take care of both problems. I can only hope.
Thanks very much.

After upgrading to Lion, iCal doesn't sync with MobileMe

After my upgrade to the new Lion OS X, the iCal doesn't sync properly with MobileMe; events from MobileMe will go to iCal but they will not go from iCal to MobileMe.
In System Preferences/Internet & Wireless/Mail, Contacts & Calendars: I've tried reinstalling MobileMe and checking the Calendar & Reminders box, but that didn't work.
In System Preferences/Internet & Wireless/MobileMe: It doesn't show a calendar. Clicked sync now, but that didn't work.
Any suggestions?

Tanner,
In System Preferences/Internet & Wireless/MobileMe: It doesn't show a calendar. Clicked sync now, but that didn't work.
I have not seen, nor am I aware of that setting in System Preferences.
(Option + Click) on the Sync Icon in the Menu bar. If you do not see Sync status in the Menu bar, go to System Preferences...>MobileMe>Sync>...and check the "Show Sync status in menu bar.
You will see these selections:
Try the "Open Sync Diagnostics..." selection and you may get some clues.
If that is unsuccessful, backup your calendars and choose Reset Sync Services...

Upgrading to new iCal has deleted all my calendars on all my synced Macs

20 minutes ago I responded to a software upgrade for iCal. After I did so and synced, I now have no calendars on any Mac - it has wiped everything out. Beware!!!

Mik Flood,
Look at these Knowledge Base articles, and let us know if they help.
MobileMe: New Calendar known issues
MobileMe: Frequently Asked Questions about the new MobileMe Calendar
MobileMe: Setting up the new MobileMe Calendar
MobileMe: Troubleshooting new MobileMe Calendar issues
Cheers.

New iCal no longer syncs in the background?

Ever since I upgraded my iCal within MobileMe and iCal on Mac to that new CalDav thingy, iCal doesn't seem to sync in the background any more, like the old one did with the MobileMe sync throughout the day.
I have mine set to sync every hour but it doesn't seem to sync unless iCal is actually running on the Mac - if I launch it and it hasn't synced in an hour, it starts syncing, so it's not like I'm missing syncs, as long as I make sure to fire it up every now and then.
I used to have it set to "Push" sync, but that was annoying. Whenever I tried to create a new event, after writing a few words for the event, iCal would lose focus from it (due to the sync starting) and I'd have to double-click my event to bring up the box where I can edit event title again (to finish writing it). Frustrating.

The Calendar is no longer 'syncing' as such and nothing you do in System Preferences>MobileMe>Sync will have any effect. You should turn Calendar syncing off there (the other data continues to be synced as before).
The Calendar now lives on the MobileMe Server and iCal reads it from there when opened (like webmail) - it does maintain a cached copy (unless you turn that off) so that you still have a calendar when offline. Changes won't appear until iCal is running. If it's left running and you make changes elsewhere they should appear pretty quickly.
I don't know why you're having the focus problem. I double-click in a day (when in month view) to open the pane for a new event, type the event title and make any necessary settings: I then click 'done' and immediately see the syncing icon appear. I do have the calendars set to Push. You can set the sync to various delays if you want, but as you've found iCal does have to be running.
You don't say whether you are also using iOS4 devices: someone posted that his iPad only picked up changes when the Calendar was first opened, and not subsequent one while the calendar was still running - he had to close it and open it again. I don't know whether this is expected behaviour or whether he has got some setting incorrect (I don't have an iPad or iPhone to check).

Upgrading to new iCal?

Every time I start up either my MBAir or MBP I get the message to upgrade iCal to the new app. However, when I go to mobile me and attempt to upgrade I also get a warning that if I upgrade I will lose all my groups.
Can anyone tell me what exactly I will lose if I do the upgrade? Because my iCal holds vital company information I can not even think of losing that. However, after reading the comments here it seems that the iCal upgrade more or less is a total start over and any past information is lost ... forever.
Thanks for any help.

I think that Apple should've been more explicit that the only real way to update is to unregister all but one main computer, run the update, and then re-register all the other computers. In any case, this is how I downgraded. There may be a more efficient way:
0. Be sure that you have backups of your calendars, which you made before upgrading. If you don't have these, you are in trouble.
1. Unregister all computers tied to the mobile me account except one, called the 'main computer' for lack of a better term.
2. Turn off calendar syncing on all iPhones, each time saying to delete the calendar data
3. Go to http://me.com/calendar/downgrade
4. Click the 'downgrade' button (I think that's its name)
5. Wait a little while until the calendars have been downgraded
6. Delete all the calendars from the main computer
7. Restore all the calendars from the backup
8. Sync the main computer with mobile me
9. Re-register all computers and tell them to replace their data with the data from mobile me
10. Turn on calendar syncing on your iPhone
A bit of a pita, but I found that this worked better than turning off sync for the calendars and then turning it back on.
My problem when upgrading was that floating timezone events had their times shifted, which for me is a big deal.

New ical won't sync with my iphone

I upgraded the mobile me ical, it syncs with my mac and on the web, however, it won't sync with my iphone. I've adjusted all the settings correctly, moblie me and calendar sync is turned on.
Help!

Did you already check the "Troubleshooting iOS devices" section in this help article about MobileMe Calendar issues? http://support.apple.com/kb/TS3397

Ical and Entourage Sync

I set Entourage to sync with Ical so that I can sync my calendar with my iPhone. It worked at first then it stopped. Now when I set Entourage to sync with iCal it indicates that an entourage calendar is present in iCal but everything is blank. Not sure if this related but this started happening after i downloaded iPhone 3.0 and did my first sync with the phone.

I had just the same issue - sometime after installing iPhone OS 3.0 my Entourage Calendar in iCal stopped syncing, though the calendar in Entourage remained intact and continued to sync with the Exchange server. After going through all of the "sync services reset" protocols I could find, I finally got it to work by clearing the Entourage Calendar Cache. Before doing this, turn off "sync services" in Entourage preferences and make sure your Exchange calendar is synced with the exchange server because this will erase your local version of the Exchange calendar. Next, "control-click" on the calendar folder icon (this is the calendar icon with a green circle with a white check mark that appears when you expand the arrow to the left of your server account name at the top of the left column of a calendar window - above "Folders on My Computer"), select "Folder Properties" then "Empty" cache. After you do this, your calendar data will disappear and repopulate from the exchange server. This took a while for me. Once the data reappeared, it became apparent that there were some duplicated recurring events that were cluttering up the calendar even though not previously displayed. I fixed these, then turned "sync services" back on in Entourage preferences. The "Entourage" calendar in iCal repopulated after a few minutes and I was back in business. To clean things up, I also had to delete a couple of extra "Entourage" calendars in the iCal list that had no events. Don't know if this will work for your problem but it fixed mine. Good Luck.

IPhone, iCal and Entourage sync issue

When syncing iPhone, my iCal is updated correctly, however the updates do not make it into Entourage. But when changes are made in Entourage, they make back it into iCal and iPhone
In iCal, the iPhone updates go into a calendar named "Calendar", the Entourage updates go into a calendar named "Entourage". These two calendars appear to be created as part of the sync process.
It appears when syncing, Entourage is only pulling up the "Entourage" calendar and ignoring the "Calendar" calendar, which contains my iPhone data. iPhone appears to pull in both calendar's data.
I've used the merge data selection when asked about syncing.
Any thoughts on how can I correct either Entourage or iCal to upload all calendars into Entourage?
Thanks in advance.

I had just the same issue - sometime after installing iPhone OS 3.0 my Entourage Calendar in iCal stopped syncing, though the calendar in Entourage remained intact and continued to sync with the Exchange server. After going through all of the "sync services reset" protocols I could find, I finally got it to work by clearing the Entourage Calendar Cache. Before doing this, turn off "sync services" in Entourage preferences and make sure your Exchange calendar is synced with the exchange server because this will erase your local version of the Exchange calendar. Next, "control-click" on the calendar folder icon (this is the calendar icon with a green circle with a white check mark that appears when you expand the arrow to the left of your server account name at the top of the left column of a calendar window - above "Folders on My Computer"), select "Folder Properties" then "Empty" cache. After you do this, your calendar data will disappear and repopulate from the exchange server. This took a while for me. Once the data reappeared, it became apparent that there were some duplicated recurring events that were cluttering up the calendar even though not previously displayed. I fixed these, then turned "sync services" back on in Entourage preferences. The "Entourage" calendar in iCal repopulated after a few minutes and I was back in business. To clean things up, I also had to delete a couple of extra "Entourage" calendars in the iCal list that had no events. Don't know if this will work for your problem but it fixed mine. Good Luck.

Syncing iCal to entourage, syncing iCal to entourage

Syncing issues. I imported Entourage to iCal and now it has disappeared in Entourage. When I go to Sync (check combine in preferences) nothing happens. Please help?

These links explain the process of synchronizing Entourage with the Sync Services framework, and thus with iCal.
http://www.microsoft.com/mac/products/entourage2004/using.aspx?pid=usingentourag e2004&type=howto&article=/mac/library/howto_articles/office2004/ensyncservices.xml
Here is a link to an independent location where specific issues regarding Entourage synchronization are addressed:
http://www.entourage.mvps.org/faqtopic/syncservices.html
The operation of the Sync Services framework, the truth database and sync clients—the 'bigger picture' if you will—is explained here:
http://developer.apple.com/macosx/syncservices.html
Keep in mind that iCal—while supporting multiple calendars—has no equivalent to the categories assigned in Entourage. [A similar issue arises for Palm users using iSync and the iSync Palm Conduit, because of this limitation.] Entourage synchronizes data with only one calendar, matching entries one-to-one to an Entourage calendar in iCal.

Entourage Sync with iCal & Address Book - Fixed!

Finally found a solution that really works.
Background
I had the infamous issue of trying to get Entourage Calendar and Contacts to Sync with iCal & Address book for the purpose of syncing with iTunes on my iPhone.
I've had most of the symptoms listed on this site.
It only syncs one way, Entourage Calendar shows up in iCal, but it's blank, Entourage Calendar does not show up at all in iCal, but contacts show up in Address book.
I've read nearly every post about it and tried all the various fixes listed, but none of them worked, or at least not consistently.
My setup:
OS X 10.5.5 MacBook Pro (latest updates)
Entourage 2004 (latest patches)
(If your using Mobile me, log out before you do this)
Here's what you'll need to do:
1. Backup your Main Identity which contains all your entourage info, email, contacts, calendars, etc. (Just in case you goof something up)
It's located in your home user account ~User/youraccount/documents/Microsoft User Data (Backup this whole folder)
If you don't know all your email credentials such as username, password, smtp, pop info, jott it down as it will save you some time later.
2. Launch Entourage and uncheck the Sync Services. Quit Entourage and all Office Apps.
Also you should archive all your entourage data if you want to copy it to the new setup.
Archive the contacts and Calendar Events separately.
3. Launch iCal and manually delete the Entourage Calendar (if present) Quit iCal.
4. Now open your documents folder and locate the folder named Microsoft User Data and rename the folder to Microsoft User Data Original
5. Create a new OS X User from the System Preferences... Accounts
6. Logoff your current user account and login to your new user account.
7. Launch Entourage and enter your email info.
8. Now create a single calendar event.
9. Go to Entourage Preferences, and check the Sync Services. (click OK, etc.)
10. Wait 5 minutes, then launch iCal and you will see the Entourage Calendar with your single event.
You should also see your contact that was created when you setup email in the Address Book.
If this worked you've isolated the syncing problem to a corrupt file in your user account or corrupt data in your entourage account.
You can go back to your original user account and delete all the info from entourage to see if you had corrupt data in entourage, (youd did back it up first, right?) or you can follow the procedures below to move all your stuff over to the new login account.
Now you'll need to migrate your data from your Old login account to your new login account.
(I've tried just moving the new Entourage identity back to the old account, and it didn't always work)
The easiest way to move data between accounts is to login as root.
To enable the root user, Go to Utilities, Directory Utility, and under the edit menu, select enable root user, enter a unique password, later you can disable root login when your all done)
Logout of your new login and login as root with the new password you just created
When it prompts for a username type "root". If you don't have that option click the Other login and then type in root as the username and the new password.
Once your logged in as root, be careful as you can pretty much trash anything without any warnings.
Now Open your original user folder located in ~User/youraccount as well as the new user you just created
(not the root account)
Open the folders side by side and drag the contents from old to new:
Desktop
Documents
iTunes
Movies
Music
plus any other info you need.
Log back into your new user account, and run a repair permissions from disk utility.
Launch Entourage and enter a new event and contact. Then wait a few minutes and verify that it made it over to iCal & Address book.
If it did, and it should have, you can then import your entourage archives, do contacts first, then wait a few minutes and verify it shows up in Address Book, then do your Calendar events and verify.
When everything is syncing between entourage and iCal/Address Book you can connect your iPhone and enable syncing.
A few important notes:
-If you have Years worth of Calendar Items in entourage, you will most likely run into problems, so archive your old Events and only restore that which you need.
-You may also need to retrieve old application preferences.
-Once your sure you've got everything, you can delete the Microsoft User Data Original folder that we renamed and put in your Documents Folder.
Hope this helps somebody out.
LJS

Entourage calendar does not sync as you are expecting, with iCal.
Turn your Entourage sync services on (to sync your calendar) and you will notice in iCal a new calendar on the left, called Entourage. Mind has a purple color to it, for example.
Now, in iCal, create a new appointment and assign it TO the Entourage calendar. Now sync, and hey presto it shows up in Entourage.
This is by design, Entourage does not sync ALL of your iCal calendars, it will only sync the Entourage calendar which is created in iCal.
For example, I have Home, Work, Personal and Entourage calendars in iCal - appointments I make with my Home, Work or Personal calendar will not appear in Entourage, period. Only appointments made in iCal using the Entourage calendar will appear in Entourage (after a sync).
Likewise, appointments made IN Entourage Calendar, are sync'd to iCal and are only visible if you show the Entourage calendar in iCal - (it's switched ON by default, but can be switched off by un-ticking the calendar in the left pane of iCal).
Does this make sense?

ICal/Entourage sync question

Sorry, this might be long. I use Entourage primarily, with a Palm device; my husband uses iCal with a Palm device. I'm trying to figure out a way to get my calendar and his calendar syncing so that we can see each others' appointments.
Here's where i am now: Entourage syncs with iCal. I publish my iCal to www.icalx.com; he subscribes to that calendar (and vice versa.)
My question: I have my Entourage preferences set to have Entourage events override events in Sync Services, rather than merge (I was getting lots of doubled events before I chose this option.) If I download his calendar onto iCal on its own calendar (NOT on the calendar called "Entourage") will it either disappear (b/c Entourage events will override in the sync) or eat up my data in Entourage?
And...does anybody have any easier ways to do this? AppleTalk doesn't work and we got tired of exporting and emailing them to each other every morning to reflect updates. (Man, somebody should write an Apple Script to do that!) And I don't want to pay $99/year for a .Mac account just to do this.
Thanks, and sorry for the length.
Heath

Entourage only syncs to iCal with the "Entourage" calendar. So, in iCal, you can have several other calendars in addition to the "Entourage" calendar, and Entourage will never touch them.
So, if you download your husband's calendar from icalx, you will not lose it when Entourage syncs w/ iCal.
Also, you will be able to publish your "Entourage" calendar to icalx (via iCal) and he will be able to subscribe to it in iCal no problem.
However, it is going to be more work for you b/c you can't set iCal to subscribe to a calendar and have that same subscribed calendar sync w/ Entourage. Out of the box this option isn't available.
So, as far as free options go, you could:
1) Use iCal for calendaring.
2) Manually drag in the .ics file into Entourage each time.
3) Create an applescript to assist with this (one idea would be create a "husband" category in Entourage, and use an applescript to import the .ics, assigning it the "husband" category. Each time you import a new .ics file the applescript deletes the old items in the "husband" category).
If you are willing to invest some time in it, applescript is worthwhile to learn and you will find excellent help in the applescript forums.

ICal, contacts not syncing since Mountain Lion upgrade

Greetings,
I upgraded my iMac directly from Snow Leopard to Mountain Lion a few weeks ago. Since then, Apple pushed OSX 10.8.1 which is what I am currently running.
Since upgrading to 10.8, my iTouch (software: 4.2.1) is not syncing properly. I'm having problems with both Contacts and iCal.
Contacts does not sync at all.
The iCal issue is strange. iCal appears to sync, but everything that was previously on the calendar and everything I enter into the calendar on my iMac cannot be edited on my iTouch. If I create a new iCal entry on the iTouch, I can edit it on both the iTouch and iMac.
I've googled Mountain Lion-related sync issues and have seen a lot of discussions related to this. But I haven't come across a solution that fixes my problems.
Before I upgraded the iMac to Mountain Lion, the syncs were flawless.
I feel like I've been sucked back into PC ****.
I don't live near an Apple store, and the few independent Apple dealerships nearby haven't been able to help.
Can anyone help? Is Apple working on a fix to this?
Thanks and regards,
Jerry

I'm having a similar issue too since upgrading to 10.8.1 on my iMac and MacBook Pro.
My contacts are no longer syncing and my groups have gone missing.
Occasionally the Contacts indicates it can't complete the process because of a coreDAVerror.
Any help would be great.
Thanks,
Mark

ICal won't sync with Entourage!!!!!!!!!

Hi
I have a new iPod nano and was trying to sync my calendar.
To be clear iCal is NOT my main calendar, Entourage is but I have to sync Entourage to iCal in order to sync my calendar to iPod.
Well I have done this and if I press sync then iCal gets populated BUT when I close iCal it loses all the meetings!!!!!!!
I have to re-sync every time, and when I open iCal it is empty EVERY TIME.
One thing I have noticed is that there are no calendars in the left hand pane and I cannot add any!
Any thoughts or ideas out there please people?
Cheers.
Robin
PS I did have this under another title but a kind poster pointed out I may get better luck with this title rather than the one I had.

Hi Robin
I got my iCal and Entourage to sync by going in to Entourage preferences and choosing the Sync Services section. Choose which option you want (I chose to merge data). Once this is done, you should be able to view both calendars within iCal. The sweet thing is that if you update your work calendar, in either program, it shows up in the other one within about 30 seconds.
Hope this helps!

ICal won't sync with Entourage anymore

I started having trouble with this right after 10.5.2--duplicate events that needed conflict reconciliation.
Today I noticed a number of meetings were being duplicated. Sync asked me to resolve conflicts, which I did globally in favor of Entourage.
I ended up having to delete multiples by hand, then tried to re-sync. They multiplied!
Following other suggestions I saw here, I opened iCal, deleted the Entourage calendars (there were now two!) and shut the program. I re-synced and reopened iCal. As expected, it had created a nice shiny new Entourage calendar--with NOTHING in it. Now I've run sync several times and it's still not being updated with my Entourage events.
Help appreciated.
EDIT--I just imported Entourage data into Mail--and it created a new calender, Entourage2! What the...? I deleted the original Entourage iCal calender, and just kept the populated one. Will this sync up properly now?
EDIT AGAIN--No, it doesn't sync properly--it re-created an Entourage Calendar!!! With nothing in it!
Message was edited by: Marakel
Message was edited by: Marakel

Hi Robin
I got my iCal and Entourage to sync by going in to Entourage preferences and choosing the Sync Services section. Choose which option you want (I chose to merge data). Once this is done, you should be able to view both calendars within iCal. The sweet thing is that if you update your work calendar, in either program, it shows up in the other one within about 30 seconds.
Hope this helps!

Upgrading to new iCal removes Entourage syncing

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