Upgrading to new mail problem

I finally got around to doing this. I clicked the link on the e-mail to my primary account all went well and I got into the new mail once I clicked the continue button.
When I tried this on my second account I just get a blank screen and the url is
https://bt.edit.client.yahoo.com/bt/tier_change_trap
It is very important for me to be able to access this account.
Can anyone help?
Thanks
Jonathan

See this link which shows you how to "upgrade" to the new email.
http://bt.custhelp.com/app/answers/detail/a_id/34259/~/changing-to-the-new-bt-yahoo-mail-%E2%80%93-c...

Similar Messages

Bunch of brand new mail problems

Mail has worked great from day 1 (6/29) until two days ago. I have been getting a fairly constant progress indicator at the bottom of the screen "Sending x of 24" while the iPhone apparently is sending something. When it completes, it signals with the sent mail sound and then at some point may start "Sending x of 17" and the process starts again. I am also getting regular, but not constant, error messages about SMTP server failures with my .Mac account, Earthlink account, and corporate IMAP account. Yet, I had nothing in my Outbox and nothing new has shown up in any of the Sent Mail folders.
I turned on Airplane Mode to stop the apparent SMTP connections, but the "Sending x of y" indicator continues at the bottom with the little activity indicator next to the airplane icon spinning happily away. When it is done sending, again the sent mail sound plays. Is it really still connected in airplane mode?
I have power cycled the phone and while in airplane mode decided to try sending two emails through my Earthlink account. The first one was entered but never showed up in the Outbox and not in my account to which I sent it. Message two is still there and the Outbox reads as (-6) messages! Going to the Inbox now states 4294967290 Unsent Messages. Obviously an unsigned long is being used to keep track of the outbox message count.
So, I just turned off airplane mode and received two copies of each of the test messages I sent. And the "Sending x of 16" is now active again with only 4294967288 Unsent Messages.
The recent update was applied.

It sure sounds like something funny is going on. I have come to believe that the mail account configuration is susceptible to some sort of corruption. There have been too many examples of "weird" behavior that is fixed when the accounts are deleted and recreated.
I would recommend deleting your mail accounts and recreating them, and see if the problem persists.

New mail problem using mail 3.5

I am trying to set up mail 3.5 using OSX 10.5.6 and encountering a problem completing the new account set up. I have Microsoft Entourage for the Mac installed for this account and it works fine but I want to switch to Mail 3.5 for simplicity.
Using these same account setting in Mail 3.5 won't work. The setup wizard or guide fails trying to establish contact with the pop server but everything is identical on both mail programs. if SSL is checked, nothing happens when I click on the get mail icon. If I enable SSL (it is not enable in Entourage) I constantly get a message that the server rejected the password.
So again, with all settings identical to what works in Entourage, Mail 3.5 will not allow me to receive mail. Entourage is not running or minimized when attempting to run Mail 3.5
Can someone please assist as to why mail 3.5 will not work with the same settings as Entourage???
Thanks

Same Problem here
IWORKS 09 pages, keynote, numbers does not send in MAIL (mac) because of "This message was blocked because its content presents a potentialsecurity issue"
its a problem not only on GMAIL but also Live, Hotmail, Yahoo, and other services...
The problem is that gmail and others haved yet accepted the latest iworks 09 files. its a problem that apple can ask then to fix but its up to the gmail and others to fix it.
Solution!!!:
1 - Send it by exporting to office files
2 - Saving the files as old iwork documents
3 - Command P and save as PDF
4 - Save in icloud and send the URL
So you can still send them but have to take a bit more of your time
i hope you understand my english is not optimal
And if you have any questions feel free to ask me

New MAIL Problem

Well I am in the wondefull world of Leopard now and, when I go to start up mail, I put in my Name and Email I wanted to use, and used the Auto feature so it does everything for you, Thought that was pretty cool, So I get a Window that comes up and say's:
"Mail Cant Verify The Identity Of " Pop.sbcglobal.yahoo.com " The certificate for this server is inavalid. You might be connecting to a Server that is pretending to be " Pop.sbcglobal.yahoo.com " which could put your confidential information at risk. Would you like to connect to the server anyway ?
So it all comes down to, I never had this problem with TIGER, worked just fine on there, but now I get this thing that comes up, if I click show Certificate, and click on TRUST, and then change it to Always Trust, and I dont know if it's workin the right way now ?? If anyone else has or had this problem, would apreciate the help in making it work like it did in TIGER.
Here is a Screen Shot of what comes up ---->
[IMG]http://i8.photobucket.com/albums/a43/Anthony82/Picture1.jpg[/IMG]
Message was edited by: Anthony82
Message was edited by: Anthony82

I never encountered a certificate issue, but I had a similar situation when using mail's auto setup feature. Mail tried to connect me to smtp.verizon.yahoo.com, but it never worked. I found that the yahoo portion of the server name was innacurate. In my case it wanted to connect to smtp.verizon.yahoo.com when i needed to connect to simply smtp.verizon.com
Perhaps if you take out the yahoo, and try connecting to pop.sbcglobal.com you might have better luck.
Hope this helps.

A new MAIL problem

I receive emails fine.
A few months ago, I noticed that within a received Mail email, that when I clicked on a link, that it no longer takes me to the link.
Strange.
Any suggetions? I can't find where the setting is.

All are underlined, that is not the problem.
When I clicked on a hyperlink it used to take me to the website in Firefox, but no longer does...
Is it a Mail setting or a Firefox setting?
It must be a simple setting that I can't find, that i must have changed perhaps by accident.
Jordan

Mail problems after upgrading to Leopard 10.5.6

To day I upgraded my daughter's MacBook to Leopard 10.5.6 (from about 10.3 ?)
During the install the only problem was at the very end, the configuration wizard failed to make connection with the internet because Airport had lost the password for my wireless router. Once this had been reinserted we had instant internet connection, but by then I had closed the wizard.
Everything else went well except for Mail, the most important application!
When you click on Mail in the docking area it appears in the bar at the top of the screen but no window opens. To get one open we had to click on file> new viewer window. But this window was blank. Clicking on get new mail did nothing. No emails of any kind were visible. Checking the account details showed that they had transferred correctly, and the diagnostic window showed that it was connecting to the server and logging into the IMAP mail account OK.
Rebooting the Mac did not help.
The Mail program has to be forced to shut down, it won't exit gracefully.
I could not get it to send a message either, click "send" and it just sat there spinning its wheels.
At no point did we get any error messages.
We took a backup of the entire system to an external USB drive before the upgrade and all the files associated with Mail appear to be in the same place as before. There still seem to be hundreds of emails on file, we just can't see them. Clicking on one of there email files does nothing.
Is this a known problem? Is there some new feature of Mail we are not using? Has Mail failed to upgrade correctly? Any ideas how to fix this?
I've just found a note on theappleblog.com that suggests that Mailbox > Rebuild will solve this problem, but on this machine "Rebuild" is greyed out.

Hi,
Please note that this upgrade related problem would very likely be what has been covered by the support document at the link below:
http://support.apple.com/kb/TS2537
If you also find any files named to include MessageSorting (which would mean you once have upgraded from a version of OSX earlier than 10.4, which is clearly the case for you), remove those, also, but never restore those.
Often this is all that needs to be done, but you might then need to force an overall reindexing via the removal of the Envelope Index. Note the special instructions when forcing the reindexing of IMAP or Exchange accounts in the following:
http://docs.info.apple.com/article.html?path=Mail/3.0/en/14019.html
This will force the reindexing of all the POP mailboxes and all On My Mac mailboxes. With regard to any IMAP accounts if you have any, the practical result of this action of removing the account folder, is that with the IMAP account still set up in the Preferences, Mail will connect to the IMAP server and create a new account folder, and while doing so will index the messages in the mailbox folders of the IMAP accounts on the server.
Keep me posted.
Ernie

I have never been able to use the Macmail feature. Running OSX 10.4.11, and the problems appear to be related to the fact that I originally registered my computer with apple, I subsequently changed my e-mail address. Have since upgraded the e-mail addre

I have never been able to use the Macmail feature. Running OSX 10.4.11, and the problems appear to be related to the fact that when I originally registered my computer with apple, I used an old e-mail address which is now defunct. Have since upgraded the e-mail address in account manger, but it still locks me out and rejects my user name and password when I try to log in. It seems it established an account for me automatically when I first fired the beast up, but now the Macmail program is uncooperative with me. Any assistance would be much appreciated, Thanks

Hi rbcjoker76, and a warm welcome to the forums!
Sounds like some needed System Fonts wre replaced by bad ones. Y also have Font Book in Applications for validating fonts & checking for duplicates.
Required Fonts from 10.3, much the same in 10.4...
http://support.apple.com/kb/HT2444?viewlocale=en_US
You may have to get Pacifist...
http://www.charlessoft.com/
then intall the Fonts what you need from your Install Disk.
Or do a relatively painless Archive & Install, which gives you a new/old OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space and no Disk corruption, and is relatively quick & painless...
http://docs.info.apple.com/article.html?artnum=107120
Just be sure to select Preserve Users & Settings.

No new mail notification in Outlook - CAS Exchange RPC Client Access problem

Hi, we're facing this problem:
Users start complaining they suddenly don’t receive new mail notifications in Outlook (2010/2013) anymore
Inbox does not show the new mail either
When the user changes folders in outlook, the new mail does show in the Inbox folder
Restarting Outlook shows the new mail as well.
The same new e-mail arrives instantly (with notifications) in Owa and on mobile devices
Sometimes the new mail notification pops up after a longer period of time (from 30 seconds to 10 minutes). But more often not at all.
This issue seems to occur at random. We’ve been problem free for a week, and sometimes it comes back three times a day.
Clients running Outlook 2010, 2013 cached or online, on site and off site. So it seems server related, not client.
It was seen first around January 8th. We did not make any changes around that time that we can link to this problem.
Only one CAS server (EXCH1-RTD) shows this issue. CAS servers on other sites are ok
EXCH1-RTD has CAS and HUB transport roles. The same site has two mailbox only servers. EXCH2-RTD (mailbox server for normal mailboxes). And EXCH3-RTD (mailbox server for archive mailboxes)
No entries in the event logs that seems to be related
As the problem only occurs with Outlook clients, I suspected RPC issues. We cannot gracefully stop the “Microsoft Exchange RPC Client Access” service on EXCH1-RTD while the issue occurs. We
can only kill the process and restart the service, solving the issue instantly.
What we’ve tried until now:
Updated all Exchange servers from Exchange 2010 SP3 RU6 to RU8-v2 (server OS=W2K8R2)
Updated all Exchange servers to latest critical Windows updates
Recalculated requirements using MS Sizing tool. Upgraded EXCH1-RTD VM from 8GB and 2 vCPU (1 core/cpu) to 16GB
and 4vCPU (1 core/cpu)
Ran various perfmon counters and compared them with other Exchange servers, not finding any obvious anomalies.
Any ideas would be greatly appreciated!
Ron

Hi Ron,
From your description, OWA works well, the issue is related to Outlook side. In your case, I recommend you use Outlook safe mode to determine whether the issue is related to add-ins. If the issue persists, you can create a new profile to check the result.
Hope this can be helpful to you.
Best regards,
Amy Wang
TechNet Community Support

Hiya, I've got a weird problem with my iPhone4. On the 'home page' of my iPhone the mail symbol tells me there's a new mail waiting for me. However, there's no new mail to be found. Does anyone know what the problem is? Thanks

Hiya, I've got a weird problem with my iPhone4. On the 'home page' of my iPhone the mail symbol tells me there's a new mail waiting for me. However, there's no new mail to be found. Does anyone know what the problem is? Thanks

This response is a little late as I just read about your problem. I have a 2012 Dodge Charger and a 2012 Chrysler Town and Country and both worked flawlessly with the iPhone 5s my wife and I had. However, we just upgraded to the iPhone 6 and Uconnect will receive calls but you cannot answer them. You can callout successfully, however. the annoyance being the inability to answer incoming calls in the HandsFree mode.

New Mail Notification Problem Ios 6.1

Hello,
I'm Having Iphone 4 just upgraded from IoS 5.1.1 to 6.1
after upgrade phone works good and problem is when i get new mail to my phone.
unread mail icon round blue icon its not showing. showing that i have read all the mails ..hope u understand my problem
any guys having the same problem.

Got my answer from Apple today:
http://support.apple.com/kb/TS1795

Mail very slow to get new mail after Lion upgrade

After I upgraded from Snow Leopard to Lion my Mail application has become very sluggish. It takes ages to show new mail from my Gmail account. It seems to spend ages downloaded messages. If I access my Gmail via Safari it is virtually instant.
Any advice most welcome!

I had a similar problem and it was related to my wireless network settings. The Lion upgrade had created a second wireless network setup named Apple 888.b1 on my airport/time capsule. I deleted that second phantom one so it was just back to the one that I had setup and everything is fine again.
So if your broadband connction is wireless you might check the wireless settings and see if a second network setup was created.

Upgraded to Firefox 4 now can not access my inbox in email. Error message say I have undefined new mails in the inbox

Downloaded update toi mFirewfox 4. ISP is Talktalk. Can open My mail and get to screen with inbox but page seems to stopp loading then as it doesa not show amount of space being used etc which it normally does. Instead message says 'You have undefined new mails in your inbox' Nothing then happens and the button to open the inbox does not work. Can however access my email and inbox through Outlook express. Contacted TalkTalk help line and after running some checks was told that the problem is with the browser. Canb anyone help solve this please.

Me too, problem is being googled alot by other tiscali users also.

Can't get into talk talk email account in Mozilla, you have undefined new mails in your inbox message. No problem with Internet Explorer though

I've been using the Firefox browser for nearly a year now but for the past three days I can't open my tiscali email account via Firefox. The message "you have undefined new mails in your inbox" comes up. Talk Talk technical help says there is a problem with Firefox and advised me to use Internet Explorer. I can get into my account through Explorer but would much prefer to use Firefox so please help me out.

Apparently TalkTalk mail will work with Firefox 4 and Firefox 5 ''if'' you set the browser to ''lie'' to TalkTalk mail by saying that you are still using version 3.6.
You can find the instructions for that in a post on the TalkTalk forums: [http://www.talktalk.co.uk/forums/showthread.php?t=185113#post2452787 Firefox 4 & TalkTalk webmail - Forums].
Note: when you open about:config the first time, it will display a warning message that you should be careful with the changes you make. That's definitely good to bear in mind.
Does it work?

STRANGE PROBLEM with "Create New Mail Account.scpt" when creating POP acct.

I am using "Create New Mail Account.scpt" to create a POP account. It creates the account successfully. It fetches the mails successfully. Now the problem begins. After fetching all the mails once if u click "Get Mail" in mac mail, it fetches all the emails again and has now 1 original and 1 copy of the email set which is on the server. I just need 1 copy of the mail set not multiple. Please give me a solution or direct me to a help.
Thanks
SCRIPT
global theUsername
global thePassword
set success to 1
set theResult to true
if theResult is not equal to false
#set theAccountName to getAccountName()
#set theUsername to getUsername()
#set thePassword to getPassword()
#set theEmailAddresses to getEmailAddress()
#set theFullName to getFullName()
-- POP Account
if accountTypeString is equal to "POP" or accountTypeString is equal to "IMAP" then
set theHostname to "THE HOST NAME"
-- POP specific options
if accountTypeString is equal to "POP" then
set deletionPolicy to my getDeletionPolicy()
if deletionPolicy is not equal to false then
set deletionPolicy to item 1 of deletionPolicy
set theNewAccount to my createAccount(accountTypeString, theAccountName, theUsername, theHostname, thePassword, theEmailAddresses, theFullName)
if theNewAccount is not equal to false then
setDeletionPolicy(theNewAccount, deletionPolicy)
getAndSetAuthenticationScheme(accountTypeString, theNewAccount)
getAndSetSMTPServer(theNewAccount)
else
set success to 0
end if
end if
-- IMAP specific options
else if accountTypeString is equal to "IMAP" then
set theNewAccount to my createAccount(accountTypeString, theAccountName, theUsername, theHostname, thePassword, theEmailAddresses, theFullName)
if theNewAccount is not equal to false then
getAndSetCachingSettings(theNewAccount)
getAndSetAuthenticationScheme(accountTypeString, theNewAccount)
getAndSetSMTPServer(theNewAccount)
else
set success to 0
end if
end if
end if
if success is equal to 1 then
display dialog "Account created!"
else
display dialog "Account creation failed!"
end if
end if
-- Convenience handler for creating accounts
on createAccount(theAccountType, theAccountName, theUsername, theHostname, thePassword, theEmailAddresses, theFullName)
tell application "Mail"
try
if theAccountType is equal to ".Mac" then
set theNewAccount to make new Mac account with properties {name:theAccountName, user name:theUsername, server name:theHostname, password:thePassword, full name:theFullName, email addresses:{theEmailAddresses}}
else if theAccountType is equal to "IMAP" then
set theNewAccount to make new imap account with properties {name:theAccountName, user name:theUsername, server name:theHostname, password:thePassword, uses ssl:true, full name:theFullName, email addresses:{theEmailAddresses}}
else if theAccountType is equal to "POP" then
set theNewAccount to make new pop account with properties {name:theAccountName, user name:theUsername, server name:theHostname, include when getting new mail:true, password:thePassword, uses ssl:true, full name:theFullName, email addresses:{theEmailAddresses}}
end if
on error
set theNewAccount to false
end try
end tell
return theNewAccount
end createAccount
-- Ask the user what they would like to name the account
on getAccountName()
repeat
set theResult to display dialog "What would you like this account to be named?" default answer "Example: My Home Account"
set theAccountName to text returned of theResult
if theAccountName does not start with "Example:" then
exit repeat
end if
end repeat
return theAccountName
end getAccountName
-- Ask the user for the user name for their email account
on getUsername()
repeat
set theResult to display dialog "What is your email user name?" default answer "Example: janedoe"
set theUsername to text returned of the theResult
if theUsername does not start with "Example:" then
exit repeat
end if
end repeat
return theUsername
end getUsername
-- Ask the user for the password for their email account
on getPassword()
set theResult to display dialog "What is the password for this account?" default answer ""
set thePassword to text returned of theResult
return thePassword
end getPassword
-- Ask the user for the email addresses for their email account
on getEmailAddress()
repeat
set theResult to display dialog "What email address would you like to use for this account?" default answer "Example: [email protected]"
set theEmailAddress to text returned of theResult
if theEmailAddress does not start with "Example:" then
exit repeat
end if
end repeat
return theEmailAddress
end getEmailAddress
-- Ask the user for the full name for their email account
on getFullName()
repeat
set theResult to display dialog "What is the full name for this account?" default answer "Example: Steve Smith"
set theFullName to text returned of theResult
if (theFullName does not start with "Example:") then
exit repeat
end if
end repeat
return theFullName
end getFullName
-- Convenience handler for asking the user what settings they would
-- like to have for their special mailboxes. This handler also sets these
-- values in Mail.
on getAndSetSpecialMailboxes(theAccount)
-- Sent messages default to storing locally
set theResult to display dialog "Would you like to store Sent Messages on the IMAP server?" buttons {"Yes", "No"} default button 2
log theAccount
tell application "Mail"
tell theAccount
if button returned of theResult is equal to "Yes" then
set store sent messages on server to true
else if button returned of theResult is equal to "No" then
set store sent messages on server to false
end if
end tell
end tell
-- Drafts default to storing locally
set theResult to display dialog "Would you like to store Drafts on the IMAP server?" buttons {"Yes", "No"} default button 2
tell application "Mail"
tell theAccount
if button returned of theResult is equal to "Yes" then
set store drafts on server to true
else if button returned of theResult is equal to "No" then
set store drafts on server to false
end if
end tell
end tell
-- Trash defaults to storing on the IMAP server
set theResult to display dialog "Would you like to store Deleted Messages on the IMAP server?" buttons {"Yes", "No"} default button 1
tell application "Mail"
tell theAccount
if button returned of theResult is equal to "Yes" then
set store deleted messages on server to true
else if button returned of theResult is equal to "No" then
set store deleted messages on server to false
end if
end tell
end tell
end getAndSetSpecialMailboxes
-- Convenience handler for asking the user what IMAP
-- caching setting they would like to use and configuring
-- it in Mail.
on getAndSetCachingSettings(theAccount)
set theResult to choose from list {"Cache everything", "Cache everything but attachments", "Cache when read", "Don't cache"} ¬
with prompt "Choose a message caching setting for this account:" default items {"Cache everything"} without multiple selections allowed
if theResult is not equal to false then
tell application "Mail"
tell theAccount
if (item 1 of theResult is equal to "Cache everything") then
set message caching to all messages and their attachments
else if (item 1 of theResult is equal to "Cache everything but attachments") then
set message caching to all messages but omit attachments
else if (item 1 of theResult is equal to "Cache when read") then
set message caching to only messages I have read
else if (item 1 of theResult is equal to "Don't cache") then
set message caching to do not keep copies of any messages
end if
end tell
end tell
end if
end getAndSetCachingSettings
-- Convenience handler for asking the user whether they want to use
-- an already defined SMTP server (if any) or whether they want to
-- define a new one.
on getAndSetSMTPServer(theAccount)
tell application "Mail" to set everySMTPServer to every smtp server
if ((count of everySMTPServer) > 0) then
set listOfSMTPServers to {}
repeat with eachServer in everySMTPServer
try
set listOfSMTPServers to listOfSMTPServers & name of eachServer
end try
end repeat
createNewSMTPServer(theAccount)
else
createNewSMTPServer(theAccount)
end if
end getAndSetSMTPServer
-- Handler for creating a new SMTP server, if the user has none set up
-- already or if they choose not to use one of their existing servers.
on createNewSMTPServer(theAccount)
set theServerName to "THE SERVER NAME"
tell application "Mail"
set theSMTPServer to make new smtp server with properties {server name:theServerName, port:25, uses ssl:true}
set smtp server of theAccount to theSMTPServer
end tell
getAndSetAuthenticationScheme("SMTP", theSMTPServer)
end createNewSMTPServer
-- Handler for asking the user what authentication scheme their server supports.
-- The options are different for POP, IMAP, and SMTP. Unless you are told otherwise,
-- it's best to leave these at their default settings.
on getAndSetAuthenticationScheme(accountType, theAccount)
if accountType is equal to "POP" then
set theChoices to {"Password", "Kerberos 4", "Kerberos 5", "KPOP", "MD5"}
set theDefault to {"Password"}
else if accountType is equal to "IMAP" then
set theChoices to {"Password", "Kerberos 4", "Kerberos 5", "MD5"}
set theDefault to {"Password"}
else if accountType is equal to "SMTP" then
set theChoices to {"None", "Password", "Kerberos 4", "Kerberos 5", "MD5"}
set theDefault to {"Password"}
end if
set theResult to choose from list theChoices ¬
with prompt ¬
"Choose an authentication scheme for this " & accountType & " server. Most servers support 'Password' authentication." default items theDefault without multiple selections allowed
if theResult is not equal to false then
tell application "Mail"
set theScheme to item 1 of theResult
tell theAccount
if theScheme is equal to "Password" then
set authentication to password
else if theScheme is equal to "Kerberos 4" then
set authentication to «constant exutaxk4»
else if theScheme is equal to "Kerberos 5" then
set authentication to kerberos 5
else if theScheme is equal to "MD5" then
set authentication to md5
else if theScheme is equal to "None" then
set authentication to none
else if theScheme is equal to "KPOP" then
set authentication to «constant exutakpo»
end if
end tell
end tell
if accountType is equal to "SMTP" then
set theSMTPLogin to theUsername
set theSMTPPassword to thePassword
tell application "Mail"
tell theAccount
set user name to theSMTPLogin
set password to theSMTPPassword
set uses ssl to true
set port to 25
end tell
end tell
end if
end if
end getAndSetAuthenticationScheme
-- Handler for asking the user what POP deletion policy
-- they would like to use for their account.
on getDeletionPolicy()
set theResult to choose from list {"Immediately after being downloaded", "After a specified number of days", ¬
"When I remove them from the inbox", "Always leave them on the server"} ¬
with prompt ¬
"Choose a POP message deletion option:" default items {"Always leave them on the server"} without multiple selections allowed
return theResult
end getDeletionPolicy
-- Handler for setting the deletion policy established in getDeletionPolicy()
on setDeletionPolicy(theAccount, thePolicy)
tell application "Mail"
tell theAccount
if thePolicy is equal to "Immediately after being downloaded" then
set delete mail on server to true
set delayed message deletion interval to 0
else if thePolicy is equal to "After a specified number of days" then
set numberOfDays to my getDeletionInterval()
set delete mail on server to true
set delayed message deletion interval to numberOfDays
else if thePolicy is equal to "When I remove them from the inbox" then
set delete mail on server to true
set delete messages when moved from inbox to true
else if thePolicy is equal to "Always leave them on the server" then
set delete mail on server to false
end if
end tell
end tell
end setDeletionPolicy
-- Handler for asking the user what deletion interval they
-- would like to use, if they are setting up a POP account
on getDeletionInterval()
set theResult to display dialog "After how many days would you like POP messages to be deleted from the server?" default answer "30"
set numberOfDays to text returned of theResult as integer
return numberOfDays
end getDeletionInterval

Hi amiaba, and a warm welcome to the forums!
I can't quite tell what it's doing, but open Keychain Access in Applications>Utilities, click on your Keychain on the left, put .mac in the search bar, once you find it, double click on it and click show password.
If you have no mail in there try this with Mail quit.
Drag this file to the Desktop...
/Users/YourUserName/Library/Preferences/com.apple.mail.plist
Start Mail & see if it steps you through it.
Not sure on the .uk thing, but is Date & Time>Time Zone set to the UK?

Can not add new mail account following 10.6.2 upgrade

Mail crashes when trying to add a new IMAP account.
Process: Mail [394]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 4.2 (1077)
Build Info: Mail-10770000~4
Code Type: X86-64 (Native)
Parent Process: launchd [97]
Date/Time: 2009-11-10 23:27:07.583 -0500
OS Version: Mac OS X 10.6.2 (10C540)
Report Version: 6
Interval Since Last Report: 39375 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 32337 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: 4BB72F1C-99A3-4CEC-B218-FF73B8FBE7D3
Exception Type: EXCBADINSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
-[AccountSetupValidator _validate]
objc[394]: alt handlers in objc runtime are buggy!

I hate to add a third entry but this one will end the speculation about this problem.
Apple mail is not designed to create a new mail account! WIndows mail, all forms, is designed to create new mail accounts. If you are new to mac, and you try to create a new mail account and the account you try to create already exists because it belongs to some else, the a return code for an error is returned from the mail provider. Apple mail unfortunately trys to handle
the error but does not bother range checking the return code for validity. This results in what I said above and the mail crashes. Nothing that happens should ever cause a crash! There are a number of software errors in Apple mail that need attention. To fix this problem, just go to your email provider and create the account. Then add it in apple mail.
This will work without error.

Upgrading to new mail problem

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