Upgrading to OS5 problem

I have tried for six hours to get iphone4 to upgrade to OS5 and pc stops on backup process.  Any ideas? There is about 19g of stuff on phone so 6 hours to backup about 10% seems a bit rediculous. Please help

Try a Restart of your Device and your Computer and then try again...
More Details here...
http://support.apple.com/kb/ts2529

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