Upgrading to Photoshop CS5 from Photoshop CS4 Upgrade

I want to upgrade from CS4 to CS5, but CS4 is an upgrade. Can I still upgrade to CS5 even though CS4 is an upgrade?

Yes. That is, after all, the point of selling people upgrades with every new version.
Mylenium

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Can I update to Photoshop CS5 from Photoshop 5.0 LE

Can I update to Photoshop CS5 from Photoshop 5.0 LE

Umm, no. That is an hoplessly out of date software that no longer qualifies for any upgrade pricing. if there ever was, it probably would have qualified up to CS2 or something like that... You will have to buy a completely new license and the current version is CS6, not CS5.
Mylenium

Can I remove safely Photoshop CS5 after a successful upgrade to Photoshop CS6?

Can I remove safely Photoshop CS5 after a successful upgrade to Photoshop CS6? What is best and safest way to do this?

If you are using a Windows OS
Open CS5 and go Help > Deactivate.
Then Control Panel > Programs and features > select CS5 and uninstall.
Or just leave it there. Make sure you have sorted any third party plugins from CS5, although the uninstall should leave them intact.

Can i still upgrade photoshop cs5 to photoshop cs6 instead of creative cloud

can i still upgrade photoshop cs5 to photoshop cs6 instead of creative cloud

Yes. Go here, Creative Suite 6, and select the Buy option next to Photoshop CS6 then change the option for "I want to buy" from Full to Upgrade. It's $199 for the non-Extended version and $399 for Extended upgrades from CS5.

Upgrading photoshop cs5 extended to cs7 upgrade older version

upgrading photoshop cs5 extended to cs7 upgrade older version

NO. I want to upgrade to CS7, as that is the version I already own, and
want to install it on my computer, which already has cs5. When I try, the cs7
software says it cannot find photoshop software on the computer, although I
use it all the time.
Someone at Adobe help said my version of CS7, was too old to find the
version of CS5 on my computer and I should try the forum.
In a message dated 9/24/2014 7:10:40 P.M. Eastern Daylight Time,
[email protected] writes:
upgrading photoshop cs5 extended to cs7 upgrade older version
created by Jeff A Wright (https://forums.adobe.com/people/JeffAWright)
in Downloading, Installing, Setting Up - View the full discussion
(https://forums.adobe.com/message/6761437#6761437)

How can I transfer Photoshop CS5 from my macbook pro running Maverick to my iMac that is running Mountain Lion

I have been trying to figure out how to transfer Photoshop CS5 from my Macbook Pro to the my iMac. The Macbook Pro was running Mountain Lion until I updated a few days ago to Maverick. The iMac is sill running Mountain Lion because when I went to update to Maverick it let me know that I would not be able to run Photoshop CS3. Under normal conditions I would not be concerned, but I don't have the Photoshop CS5 disk anymore to install it, so hence my problem.
I tried backing up to time machine and that did not work, I tried a transfer using firewire and it transfer the problem but then when I try to open it on the iMac it is looking for the serial number.
I would appreicate any help on resolving this.

Hi landonw
The HD will probably have to be removed from the MacBook Pro and connected to a USB adapter or placed in a dock to get your data off of it. I would take the MacBook Pro along, the folks at the Apple Store should be more than happy to help transfer your data to a new iMac.
{quote:}All I am really concerned about is my iTunes database and my firefox profiles.{quote}
What no BACKUP'
To protect your data in the future, pickup a USB External HD +(for under a $100)+ and use Time Machine.
Dennis

I purchased PHOTOSHOP CS5 from eBay. I can't install.

I purchased PHOTOSHOP CS5 from eBay. The seller contacted Adobe and had them deactivate all previous installations of the product. He told me to go ahead and install and put in the coupon code and I should get the SN. I did and it tells me that my Coupon Code is not good. It is a version for teachers. I am a teacher and do have an Adobe account. I am finding it impossible to contact Adobe Customer Support - an actual person. What can I do?

Usually the seller deactivates from the computer, but I don't understand this "coupon code". When I purchased Adobe CS5 from Adobe, all I needed and got was the 24 digit serial number. If you were not given a serial number, something is not good.
You may want to read this: Why Not to Buy Adobe Software on eBay, Craigslist or Amazon Mkt | ProDesignTools
Coupon Code?
This might be it.
Redemption Code Help
Anyway, here's Adobe's phone number:
Helpful details to provide:
a summary of your issue
the type of computer you use - Mac or PC?
steps you've already taken to troubleshoot
Call:
800-833-6687
Monday—Friday, 5am—7pm PT
As a note, we are users like yourself, forum volunteers, and not Adobe staff. They have the authority on licensing and activation.
You might also contact the seller. If there is no help from them, at least you can get a refund.

Move Photoshop CS5 from PC to MAC

Can you help me to move my Photoshop CS5 from my PC laptop to my MAC desktop before my laptop dies?

You would have to call Adobe Customer Service to arrange a platform swap or take advantage of the Photography bundle.
http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l
You can even download and install the CS5 Mac Trial version and you will get thirty days to use it while you process your platform swap. Get it here,but follow the download instructions carefully.
http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
When your swap is approved, just enter the Mac s/n they issue.
This is the special Cloud offer.
https://www.adobe.com/products/creativecloud/photography.html
Gene

Trouble completing installation upgrade to PP CS5 from DVD.

Trouble completing installation upgrade to PP CS5 from DVD. I am 99% through the installation, but says I need to close safarinotificati to continue. All my applications were closed, including Safari and I've never heard of safarinotificati
Please advise of anyone knows what I can do. The only option in the window is to cancel the installation.

Hi Lanaid,
Welcome to Adobe Forums.
Please open activity monitor and check if there is any entry for safari in there.
If yes, please close the process and then try.
Thanks

Converting to Photoshop CC from Photoshop CS6

If I convert to Photoshop CC from Photoshop CS6 will I have to uninstall the CS6 version or could it continue to run alongside CC?

If you want it can stay installed. It is installed in a separate folder, so they do not affect each other.

Upgrade install problem Photoshop CS5 from CS2, MacOS 10.6.8

Hello,
My wife was using Adobe Photoshop CS2 for a long time. We purchased a Photoshop CS5 upgrade in 2010 through Amazon, but she never installed it after reading about problems other people had with the upgrade. It was still in its shrink wrap seal until last night.
Then she recently went to upgrade her Mac laptop to 10.9 Mavericks from 10.6 Snow Leopard, and discovered that Photoshop CS2 will no longer work since CS2 was a PowerPC application. No problem - we thought we'd just finally install that CS5 upgrade first. The Amazon web page where we bought the product stated that this was a valid upgrade path, so we thought we would not have a problem. However, when we went to do the install, we received an "Inconsistency in the installer database" error.
Going to the support live chat, we were told by Yaseer that we could no longer upgrade from CS2 to CS5 because the CS2 "server" was shut down, and we should go to the forums for help with this instead.
Now what? We own a legal copy of PS CS2, and bought a legal upgrade copy of PS CS5 with the understanding that this was a legal upgrade path, purchased from a reputable dealer (Amazon), but now it doesn't work. There must be something that can be done here.
I'm not using my wife's Adobe id which she used to register her product, but I can provide that id as well as the serial numbers for CS2 and the CS5 upgrade.

run the cleaner, http://www.adobe.com/support/contact/cscleanertool.html
restart your computer
then try to install cs5.
if you're prompted for a cs2 serial number and your cs2 number fails, use the one linked from this page: http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

Upgrade to Photoshop CS5 from CS3/CS2/6.0

I purchased Adobe Photoshop 6.0, then upgraded to CS2, then CS3.
Can I upgrade to CS5?
If so, can I install the trial and later activate it once I have the key?
Since the key is an upgrade key, what is it going to ask for to verify the fact that the CS3 version (which was an upgrade) was based on a full retail version?
The reason for all these questions is that I'm going to be upgrading from Vista 32 bit to Windows 7 64 bit. I'd like to just install Photoshop CS5 and try it out, then order the upgrade to complete the install later. I'm concerned about an upgrade not being appropriate (1) and a need to install Photoshop CS3 completely and then run the update to CS5. If I have to do that, I may just install CS3 after my Windows upgrade.
Thanks in advance for your responses. While I did see some questions about upgrading, I missed this exact scenario if it was previously posted.

The reason for all these questions is that I'm going to be upgrading from Vista 32 bit to Windows 7 64 bit. I'd like to just install Photoshop CS5 and try it out, then order the upgrade to complete the install later. I'm concerned about an upgrade not being appropriate (1) and a need to install Photoshop CS3 completely and then run the update to CS5. If I have to do that, I may just install CS3 after my Windows upgrade.osted.
The upgrade process is really quite straightforward these days - even on a new box which has never previously had Adobe software installed.
Upgrades are as good as full versions once installed. When installing upgrades, all that matters is that you have a serial number to an earlier qualifying version handy - Adobe has given up tracing this all the way back to your full version which could be up to 20 years ago. Upgrade serial numbers can only be verified by serial numbers up to 3 versions back anyway so Photoshop CS does not qualify for a CS5 upgrade.
There's no need to install older versions on a new computer before installing the CS5 upgrade version. It's actually the full code on the disk regardless of whether you purchased a full version or an upgrade - the serial number tells the installer if you've bought an upgrade or full version license.
When you enter your upgrade serial number for CS5, the installer will ask you to enter an earlier qualifying serial number (full or upgrade does not matter). I've successfully completed this exact scenario myself several times.
The only caveat to the above is that there is a world of difference in licensing terms (and serial numbers) between a suite and a standalone version. If you install a CS5 suite trial then want to keep just the Photoshop component (and enter its serial number), you'll have to uninstall the entire suite first then install the upgrade version of standalone Photoshop CS5. Then enter your CS5 serial number then verify by entering your CS3 serial number.

Upgrading from Photoshop CS5 to Photoshop CC

I'm an amateur photographer and home user of Photoshop CS5. The last full version of Photoshop I purchased was CS2; since then I've upgraded periodically, and I'm now using CS5. At the same time, I've replaced my PC several times, and managed to install Photoshop each time. The copy currently installed on my PC is the CS5 upgrade.
When I purchased this current PC about a year ago, I had some difficulty installing and registering the program, and I wound up calling Adobe tech support. (The difficulty involved the fact that the only full version I had was the old CS2). They led me through a process that eventually enabled me to use CS5 on this PC.
Now I'm strongly considering moving up to Photoshop CC which, unless I misread something, includes Lightroom for desktop and mobile, plus Photoshop CC. My questions are as follows:
Is there any upgrade path from CS5 to CC? I figure it can't hurt to ask, in case I can save some money on the upgrade.
What is the preferred procedure for installing CC on a computer with CS5 installed? Should I uninstall CS5 before installing CC to guarantee a "clean" installation? I don't have a whole lot of preferences or saved settings to be concerned about, so that's not an issue.
--Larry

There is no reason to uninstall CS5 unless you have no reason to keep it. Below is a link to a page that shows the various subscription plans available. There is one that is a special rate for Photoshop and Lightroom. I do not think CS5 qualifies you for a further discount on that package, but there is a special rate for another package if you are a CS owner.
Creative Cloud Plans
https://creative.adobe.com/#plans

Upgrading to PP CS5 from CS4 Master Collection

Hi there,
I am currently running Premiere Pro CS4, as part of the CS4 Master Collection package.
I need to upgrade my copy of Premiere to CS5 but can't afford to upgrade the rest of the bundled software.
Is it possible to upgrade to Premiere Pro CS5 from a copy of CS4 within the CS4 Master Collection, or am I only entitled to upgrade to the entire Master Collection CS5?
Thanks!

I upgraded from the CS 4.0 Master Collection to the CS 5.5 Master Collection myself. If you use the other products in the Master Collection you should upgrade the whole thing. Photoshop, AE and DreamWeaver have had some nice new features added since version 4. Keep in mind Audition is now included with the Master Collection.

Want to open Kodak Photo CD files (.PCD) in Photoshop CS5. In CS4 i copied file "Photo CD.8BI" from an older version into the File Format folder. This does not work with CS5. Any fix?

I have several old Kodak Photo CD with PCD image files. I am now using Photoshop CS5. Some years ago while using Photoshop CS4 I copied a file: "Photo CD.8BI" from an older, CS2, version to the Plug-ins/File Format folder of CS4. This does not appear to work with CS5. Any fix?

It can be made to work, but you have to run the 32 bit version of Photoshop CS5, and as I recall there's an additional DLL called pcdlib32.dll that's needed from the old installation.
See also: Open Kodak PhotoCD files in PS CS5 - is it possible? (Win XP)
-Noel

Upgrading to Photoshop CS5 from Photoshop CS4 Upgrade

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