Upgrading to Photoshop CS6

I am stuck.  I have CS4 Extended on my Mac, but the new CS6 upgrade won't recognize it from my system, and also doesn't recognize it's serial number when entered.

Thank you Baljeet!  This is my answer....
USE THE CS CREATIVE SUITE SERIAL NUMBER, NOT THE PHOTOSHOP-SPECIFIC SERIAL NUMBER.
I WON.  It worked.  Here's how:
I bought Photoshop CS6 online. I followed all the downloads correctly.
The icon appeared on my desktop. The information on the "Read Me" was only relevant for people how were installing from disks.  (rrrggg)
When I got to the first install screen, it told me it did not recognize any related software on my computer (why the heck NOT?!?!)
But I started to complete the form, as asked.
I forgot that I had Photoshop CS4 Extended.  I inadvertently had the non-Extended version slelected, which it would not recognize.
BUT ( ! ), I had gone to my Adobe products and wrote down my Photoshop CS4 Extended Serial Number from the site.
I re-attempted the install using the CS4 Extended product selection and my current Photoshop Serial Number.  Still didn't work.
BUT. But, I then entered my CS4 Extended Creative Suite (Design Premium) Serial Number, and it took that.
Why it wouldn't recognize that Photoshop was already on my machine in the first place is Bad Adobe.

Similar Messages

  • I just upgraded to Photoshop cs6 so that my new camera (Nikon D7100) would work in Camera Raw.  However, it will not download from the  "Update" option in CS6.

    I just upgraded to Photoshop cs6 so that my new camera (Nikon D7100) would work in Camera Raw  (I was told that the Camera Raw update 8.3, which is available for CS6, included this camera).  However, it will not download from the  "Update" option in CS6.  I have tried over 10 times - it just says update is not working. and I cannot find an alternate way of downloading this file. So I still can use my camera, even thought I paid to upgrade.  HELP please.

    What OS do you have?  You say you have explained what you had (computer/opsys) but I honestly don't see it here.  If you had mentioned that my advice would have been different; I believe you can only upgrade as far as Camera Raw 8.3 on an older Windows system.  There is more information here (look specifically for the "Revert to 8.3 ..." titles).
    Adobe Camera Raw Help | Camera Raw/DNG Converter 8.4 on Mac OS 10.6, Windows XP, and Vista
    What you've done/written in your last post confuses things further, unfortunately.  Photoshop 13.1 is strictly a Creative Cloud version.  The highest you can go is Photoshop CS6 13.0.1.3 with perpetual license.
    And as far as I can recall, that version can work on Windows back to XP:
    System requirements | Photoshop
    I don't think you're out of luck, but you seem to be leaping into doing things without having the full story, and are jumping to conclusions a bit too quickly.
    Here's what I suggest you try:
    1.  Remove Photoshop entirely with the Creative Suite Removal Tool: 
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    2.  Install Photoshop CS6 from your original media or from here: 
    Download CS6 products
    3.  Update the application using its own Help - Updates process.  That really should get you the latest Camera Raw version that will work.  If that does not bring you a Camera Raw that works with your Nikon, use the "Revert to 8.3" instructions above.
    -Noel

  • Free Upgrade to Photoshop CS6 from CS5.5 upon release

    I Purchased Adobe Creative Suite 5.5 production Premium (Student License) a month ago understanding that a free upgrade to Photoshop CS6 MAC. when available. How do I upgrade to CS6 now that it is released.

    I’m in the same boat.
    I knew this would happen so I sent in a support ticket and got a case number on the 22nd. I was told that I do qualify for the cs6 upgrade but I would have to wait. So I did and guess what – nothing came.
    I spent the better part of an hour in chat and while they have agreed there is an issue and have “escalated” my problem to the “offline team”, they are now away for Memorial Day and I won’t hear back until at least Tuesday.
    All I wanted was a link to my promo code or an explanation – I didn’t get either and now the studio I've booked out sits vacant all weekend.
    I cannot imagine letting a client twist in the wind without delivering their project or an explanation as to why an extension is needed – It’s unfathomable. If Adobe cannot stick to their deadline they need to change it or explain why BEFORE the deadline passes. A simple email would suffice and any adult with any business experience would agree that this just is common sense.
    What will Adobe do now? I predict I’ll get a form letter apology ( that’s not worth near the $300 I lost this weekend )  and finally a link to my promo code. No mentions of compensations or added value for my trouble.
    Enjoy your extended weekend kids – status quo starts back on Tuesday...

  • Upgrade from Photoshop cs6 extended Demo to full non extended software

    Hi there
    I was wondering, when upgrading my Photoshop CS6 extended demo to the full version of Photoshop CS6 (non extended) does the extended demo need to be completely removed first to prevent conflicts?

    Photoshop CS6 and Photoshop CS6 Extended are installed from the same files, available for download. By default, the trial enables the complete feature set in Photoshop CS6 Extended. If you choose to purchase Photoshop CS6 rather than Photoshop CS6 Extended, you may simply enter your serial number for Photoshop, and the Photoshop Extended features for 3D design and scientific analysis will be turned off and hidden from view.

  • I recently purchased an upgrade to Photoshop CS6. (Dec 9 2014).  I have today downloaded the file (Photoshop_13_LS16.7z  This downloaded OK   When I tried to run the file (Winzip) I got the following message  "Installer failed to initialise. Could be due

    I recently purchased an upgrade to Photoshop CS6. (Dec 9 2014).  I have today downloaded the file (Photoshop_13_LS16.7z
    This downloaded OK
    When I tried to run the file (Winzip) I got the following message
    "Installer failed to initialise. Could be due to a missing file.  Please download Abobe support adviser."
    I tried to do that and it told me Adobe support adviser no longer exists.
    Could you please advise a solution.

    Extract it to a different location inside a dedicated folder and make sure to not destroy the file and folder hierarchy inside the archive. also run the install with sufficient user privielges and security stuff turned off.
    Mylenium

  • What is the upgrade top photoshop cs6?

    What is the upgrade to photoshop cs6?

    There is no traditional upgrade from CS6 to what would normally be "CS7".
    The next version after CS6 is Photoshop CC and it's only available by subscription to the Creative Cloud.
    http://www.adobe.com/products/creativecloud/buying-guide.html

  • Can I remove safely Photoshop CS5 after a successful upgrade to Photoshop CS6?

    Can I remove safely Photoshop CS5 after a successful upgrade to Photoshop CS6? What is best and safest way to do this?

    If you are using a Windows OS
    Open CS5 and go Help > Deactivate.
    Then Control Panel > Programs and features > select CS5 and uninstall.
    Or just leave it there.  Make sure you have sorted any third party plugins from CS5, although the uninstall should leave them intact.

  • Can I upgrade my Photoshop CS6 Standard to CS6 Extended

    I currently have Adobe CS6 Design Standard Student and Teacher Edition Bundle installed on my Mac, which was purcharsed with the laptop from Apple. I have had a small insight to the Photoshop CS6 Extended creating three-dimentional objects and I have started to get really interested in it.
    I want to find out if I can upgrade my current version of photoshop to the extended version? I dont want to buy the package again like Adobe said I would have to do if I wanted it.

    I didn't want the extended for free! I wanted to pay the difference and upgrade it but they said I couldn't.
    Yes, we know. But as I explained, the only way to change the software you already purchased to the Extended version is to give you a new serial number. That would mean having two serial numbers you can use to install the software with.
    You're allowed to have any Adobe software activated on two computers. With two serial numbers for what is really only one purchase, you'd then be able to install PS on four computers; two as Standard and two as Extended. There's no way for Adobe to "take back" the original Standard serial number, or negate it. You would have two full licenses for one original purpose. That's why they won't do it for only the difference in price between the two versions.

  • Upgrade from Photoshop CS6 Student to normal version?

    Hello there,
    Last year I bought Photoshop CS6 Student as I was a student back then. Right now I started a business and want to keep using photoshop legally. Is it possible to upgrade  from a student license to a normal license? What is the price of this upgrade? Or can I just use my student version for business purposes? (I guess not)
    Thanks in advance
    Regards

    Primarily a budgetary concern. At the time, I had $199 to spend on the upgrade. The extra $200 wasn't going to happen before the end of December when the pricing was said to increase so I went ahead and picked up CS6. The 3D capabilities would be nice to have and probably would be helpful in future projects, but the need right now was to get the upgrade to the standard with the (now presumably false) assumption I could upgrade when I had a few more gigs show up.
    If it's another $400 to upgrade, it won't be worth it for me. My primary job is programming, I only do side work for photography and some simple design and while it'd be nice to have some basic 3D ability in Photoshop, it's not $600 worth (400 for the upgrade + the $200 I already spent).

  • Can't upgrade from Photoshop CS6 to Complete CC

    I'm trying to upgrade my current plan (Photoshop CS6 1-year plan) to the brand-new Complete CC. I follow this scenario:
    1. In a new browser tab go to https://creative.adobe.com/plans?store_code=de
    2. In the Special Offers section click the blue "Pick a Plan" button
    3. Then choose Complete for CS6
    And then I'm just redirected to https://creative.adobe.com/
    What am I doing wrong?

    Hi there
    If you already have a Photoshop single app membership you can upgrade this to complete Creative Cloud from within your account - see http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html - Change to an annual membership or a full Creative Cloud membership
    The special offer pricing you referred to only applies to customers who own a Creative Suite CS6 edition or individual product as a perpetual license.
    Thanks
    Bev

  • I want to upgrade to photoshop cs6.  Currently I have the creative suite cs5. Can I just update the photoshop to cs6 and leave the rest or will my bride not work if it is cs5 adn photoshop is cs6

    Can anyone help me?

    Bridge isn't the problem, it'll work fine.
    But an individual application that is part of a suite can not be upgraded individually. You have to upgrade the whole suite. If you buy a Photoshop CS6 upgrade from Photoshop CS5, it simply won't work. The serial number will not be accepted.

  • I have photoshop CS5 and I want to upgrade to Photoshop CS6

    I have photoshop CS5 and I want to upgrade to Photoshop CS6

    DUPLICATE THREAD
    You have a reply here:
    I have photoshop CS5 and I want to upgrade to Photoshop CS6

  • FAQ: If I buy Photoshop CS5 now, will I get a free upgrade when Photoshop CS6 comes out?

    The following document explains:
    Upgrade policy after new product announcement
    Because Adobe hasn't officially announced official CS6 pricing and availability dates yet, your best bet is to wait until there is an official announcement on pricing and availability.

    The upgrade policy  for CS6 was posted yesterday:
    Complimentary upgrades for CS6 products
    If you purchased Creative Suite 5.5 or a Creative Suite 5.5 component on or after March 26, 2012, you qualify to receive a complimentary upgrade to the equivalent Creative Suite 6 product at no additional cost when it becomes available.
    See link above for for comprehensive Adobe upgrade info or the link below for CS6 specific details.
    http://helpx.adobe.com/x-productkb/policy-pricing/upgrade-policy-product-announcement.html #id_60845
    Pattie

  • Upgrade to Photoshop CS6 from CS3

    Hi, I had bought Photoshop CS3 sevaral years ago and used it for little bit and did not used it since and upgraded my computer, so no longer have the Photoshop on my computer. I lost the serial # during the move to another state.(not the only thing I lost as mover's truck had accident en route) I still have the original disks and jacket.
    Can I still get an upgrade to CS6 or I am screwed and have to get full version?

    Did you register the software with Adobe?  If so, Adobe Customer Service may be able to help verify you have a license.  You should call them.
    People here on this forum, even though a number of the technical folks from Adobe are out and about, may not be able to help you much with licensing issues.
    -Noel

  • How many licenses does one upgrade of Photoshop CS6 cover?

    I purchased Photoshop CS5 through the education discount.  I am no longer eligable for that discount but would like to upgrade to CS6.  Is it possible to upgrade an educational license, and, if so, how many computers can I upgrade to CS6 on?  I have 6 copmuters I would like to update.

    You can purchase one upgrade for Creative Suite 6 which will allow you to install on up to two computers.  These installations should be used by the same individual however.  If you are looking for additional installations then you will need to purchase full version licenses.  You can find more details regarding the End User License Agreement at http://www.adobe.com/products/eulas/#desktop.

Maybe you are looking for

  • How do I make a bootable disk for mavericks

    Do I have to do it manually or is there an App which will do it for you?

  • Swapping internal HDD from MacBook to MacBook Pro

    Is it possible to take a hard drive from a MacBook and put it in a MacBook Pro without reformatting or making any other modifications to the disk? Obviously, the dimensions are the same. But, are there likely to be software complications? Has anyone

  • Using XML file as Database

    Hi all, Can we use an XML file as Database? Currently I'm using Microsoft Sql Server 2000 as the beckend. Now I'm creating a small project which does not require much functionality of Sql Server. I want it to run without help of any others software i

  • Apple tv won't stay on

    I get disconnected after 2-3 minuts when connecting to tv , via Apple TV and my I pad, any answer to that ? Thanks

  • Partial delivery-1

    HI, In 2nd time partial delivery system picking up wrong line item no i.e example--(Ist time I have deliver 1,2,3 line item no ,then 2nd time I deliver 4& 5 line item no. But in 2nd time system picked up 1&2 line item no. So give me solution How syst