Upgrading to Win 8.1

In looking through some driver updates available for my system, I see a number of drivers that say "provides the driver for systems upgrading to Windows 8.1". 1. Is this referring to upgrading from 8.0 or Win 7?2. There are a number of Intel related drivers which are indicated for update. Would it be wise to update these?  a. Chipset for SMBus Controller  b. Management Engine Interface  c. Intel 8 Series/C220 Chipset Family SATA AHCI Controller (I believe this is the Rapid Storage Technology driver) Thanks,   JohnD

 I finally upgraded to Win 8.1 over the weekend. Actually Microsoft did the upgrade. When I attempted to do it, my system just hung on the Windows Store with the little revolving busy indicator. I had no idea what was going on so I contacted MS. I allowed one of their tech people to log into my system. He tried a few things which did not work. He eventually installed a bunch of updates. This also did not help completely although at this point it was at least giving me the download page but saying that it could not do the upgrade. The MS Tech dug out another update from the MS Support site and eventually the download began. At one point the install stopped and said that it needed to uninstall my printer software and drivers in order to continue. I don't now why as the software was supposedly Win 8.1 compliant. We said yes and then completed the install after which I installed the same printer software/drivers that was originally installed. No problems. Why the 8.1 install did not like it is beyond me.  Win 8.1 did upgrade a number of drivers so I am going with them unless an issue arises. I had no problem with the Ralink Wireless Adapter. The install put in an upgraded driver for it and all seems to be ok with it. I hope the upgrade to Win 10 is a little less eventful. JohnD

Similar Messages

  • Playlists Missing After Install New Hard Drive and Upgrade to Win 7

    My computer needed a new hard drive and I upgraded from Win Vista Home Premium to Windows 7 Home Premium.
    I am trying to get my Playlists back for my iTunes in my "Administrator" user account, after reinstalling iTunes and putting my music libraries back onto my computer.
    (I had installed 32-bit Win7 OS myself, computer worked OK for about 1 day, then would not boot up; I took computer to shop, they said I needed new Hard Drive, and I gave them my new Win7 OS computer disks)
    I am confused over whether I have 32-bit OS or 64-bit OS. They recommended installing 32-bit OS, I agreed, and believed that I had 32-bit OS installed; however, Computer / System Properties state "System type: 64-bit Operating System"
    Prior to my installing Win7, I backed up the following onto my Western Digital "My Passport Essential Portable Hard Drive:"
    ("My Administrative Account"): Users / Owner / My Music
    and
    ("My User Account"): Users / Yank / My Music
    My "Administrative" and "User" user accounts contain different songs in iTunes.
    If helpful, I could describe what is in each of these 2 backed-up music folders.
    To get started, I copied both my "Owner" and "Yank" user folders in the C: User folder; however now I have "Owner," "Yank," and "Yank.Owner-Toshiba" folders in the C: User folder. I think I did this by creating a new Yank user account by creating a new account, not by my copying a folder into C: User folder. The Owner folder has a picture of a lock on the folder icon.
    Because I had trouble merging My Music folders in the Owner folder, and I was confused, I copied everything that was in the Owner folder into a new folder in the Owner folder, "NEW OWNER FOLDER." I also copied my Owner Music folder into several places in my Users / Owner folder.
    I also ended up changing the "iTunes Media folder location" several times, using iTunes "Edit / Preferences / Advanced tab / change "iTunes Media folder location". When I chose "Reset," it shows "C:\Users\Owner\NEW OWNER FOLDER\Music\iTunes\iTunes Media"
    I've also played around with "Edit / Preferences / Advanced tab / 'Keep iTunes Media folder organized' "
    When I open my iTunes, I have no playlists.
    However, when I went to my "Yank" user account and opened iTunes for the first time, the playlists associated with that account were visible.
    How do I get my playlists back on my Administrative Account, which is my main song collection and had many, many playlists?
    Thank you.

    YAY!
    I didn't try shift-start of iTunes, but I DID GET MY PLAYLISTS BACK BY FOLLOWING YOUR OTHER ADVICE:
    I went to my external hard drive, went to my backup at Users / Owner / My Music / iTunes / and searched for library.itl
    Four files with that name were found, with different dates.
    I chose the most recent, dated just a few days before I made my backup to the external hard drive.
    I copied it to my computer's hard drive into the following location:
    C:\Users\Owner\NEW OWNER FOLDER\Music\iTunes
    which overwrote the file which was located there.
    When I opened iTunes, ALL MY WONDERFUL PLAYLISTS WERE THERE!
    THANK YOU SO MUCH FOR SOLVING THIS FOR ME!
    CAN YOU IMAGINE HOW DISAPPOINTED I FELT WHEN I BELIEVED THAT I HAD LOST ALL OF THE PLAYLISTS WHICH I HAD CREATED OVER THE YEARS? Many of my playlists were composed of whole albums whose songs I had added to iTunes.
    THANK YOU AGAIN SO MUCH!

  • BIAS SoundSaver Input Level Not Working after upgrade from Win 8 to 8.1

    Have been using BIAS SoundSaver for INport software to digitize music LPs and cassette tapes to load on MP3 player.  Worked fine with Windows 8.  However, now that I have upgraded to Win 8.1, I can get sound of LPs and cassette tapes but the Input Level that controls the recording level on the software no longer functions.  My computer is an HP ENVY Phoenix h9-1355 Desktop Computer with IDT High Definition Audio CODEC. I am wondering if the problem may be with the audio drivers installed on the computer.
    This question was solved.
    View Solution.

    Hi @Alkay 
    I see that you are having sound issues after your 8.1 upgrade. Did you update to the 8.1 versions of the drivers?
    They may be found here: HP ENVY Phoenix h9-1355 Desktop PC Drivers
    Is it only the one application seeing this problem?
    Malygris1
    I work on behalf of HP
    Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
    Click Kudos Thumbs Up on the right to say “Thanks” for helping!

  • Problems with printing after upgrading to Win 8.1 and/ or explorer 11

    I just upgraded to Win 8.1 and now some things I want to print are not formatted properly. I've updated the drivers and the print doctor doesn't find anything wrong. The issue I see is when trying to print a shipping label, the label components are overlapping. On another computer it is fine and prints fine. Help?

    Hi FishingGuy58,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I see that you are having some printing issues since you upgraded to Windows 8.1.  So I can better assist you, Please respond with the Printer Model number.
    How Do I Find My Model Number?
    Once I have the information I can better research the issue and with any luck, come up with a resolution to this issue.
    Thank you for your time.
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • Bluetooth does not work well after upgrade to win 8.1 from win 8

    System:                       Dell Inspiron 15R 5520
    Bluetooth hardware:   Intel(R) Centrino(R) Wireless Bluetooth(R) 4.0 + High Speed Adapter
                                         Microsoft Bluetooth Enumerator
    Ever since I upgraded from Win 8 to 8.1, the bluetooth has not been working well.
    The option to browse a remote folder or send a file does not work. 
    I can send a file only by opening the contaning folder, right click, and send to bluetooth, but cannot receive a file unless I go to
    run and then open fsquirt.exe .
    I have unpaired and uninstalled the devices respectively, and then reinstalled and repaired them. But this does not work .either.
    Unfortunately, I am unable to paste  screenshots of the device manager and error messages until I am verified.
    Can anyone give me a solution to this problem?

    Verify that you have the latest drivers for Windows 8.1 installed from the manufacturer's website.
    http://www.dell.com/support/drivers/us/en/19/Product/inspiron-15r-5520

  • After upgrading from Win 8 to 8.1 my DVD RAM GT80N SATA Drive is no longer working

    After upgrading from Win 8 to 8.1 my  DVD RAM GT80N SATA Drive is no longer recognizing discs. When I first put a disc in the drive runs for a bit and then stops. I've tried updating the driver but it says it has the most current driver. Under manage, it does not show any error codes and it says it is working correctly. I've looked at the regedit and it does not have any of upper and lower filters. I've tried disabling, rebooting, and reenabling. What am I missing? Another issue I've had since upgrading is that my network adapter needs reset several times a day in order to remain connected to wifi.

    Hey hvbnfrgvn,
    Thank you for the information on your HP Pavilion g7-2270us Notebook PC.
    I suggest following the steps in this document for Drive Cannot Read Discs (Windows 8).
    If your CD/DVD Drive Is Not Detected (Windows 8), follow the steps in this document.
    I hope this information helps, please keep me posted on how it goes.
    Best of luck and have a great day!
    I worked on behalf of HP.

  • No Bluetooh Driver after upgrade to Win 8.1- HP Pavilion TS 11 Notebook PC

    Hello,
    I need help.
    When I bought this laptop it came with Win 8.0 and everything worked fine. But after the upgrade to win 8.1, the bluetooh crashed, and since there its not  recognized.
    I tried everythig even try to install the drive to win 8.0 but did not work ...
    What should I do?
    thank you

    Thanks paulovpinto. I do not see Bluetooth drivers available for Windows 8.1 for your computer.
    HP Pavilion TouchSmart 11-e000sp Notebook PC Drivers
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4158&lc=en&cc=us&dlc=en&sw_lang=&product=5396...
    This thread has a possible solution, albeit complicated if you are using Ralink Bluetooth in Windows 8.1. See mpw101's post here.
    Re: HP Support Assistant - Ralink August 2013 Update:
    http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-Software-Recovery/HP-Support-Asistant-Ralink-...
    TwoPointOh
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • Upgrade from win 8.1 pro to win 8.1 enterprise without loosing all settings & programs

     I would like to upgrade from win 8.1 pro to win 8.1 enterprise without loosing all my current settings and programs...
    Is there a way?
    Many thanks
    Sepp
    Thanks Sepp

    Hi,
    I think this design by default, you can refer to the link below for the statements:
    Windows 8 and Windows 8.1 Upgrade Paths:
    http://technet.microsoft.com/en-us/library/jj203353.aspx
    Roger Lu
    TechNet Community Support

  • MSI GT70 202US upgraded to win 8.1. Lots of issues

    hi,
    i recently upgraded my msi gt70 202us from win 7 to win 8.1 to increase the performance on BF4.
    i am facing alot of problems. i just hate this lan card. bigfoot killer networks has the most unreliable hardware and drivers. i cant get the software or the drivers to install. upon trying to install the latest version Bigfoot Networks Killer Network Manager 6.1.0.603 (64Bit) i am getting an error saying
    "Your hardware is not supported on this version of windows. The installer cannot continue"
    although this version is compatible with win 8.1 as said on the website.
    I am trying to just install the drivers and that is not working either.
    I tried installing the earlier version, that didnt help either.
    and i cannot get the keyboard backlight to work or the eject cd tray option. can someone please help me with this.
    and on additional note i would like to update the bios aswell. can someone please help me with that too. I havent updated my bios ever, but i have upgraded from win 7 to 8.1. as i read somewhere upgrading the bios on my model which came with win 7 is not suitable. is there a safe way to update bios.

    Quote from: James D on 24-December-13, 03:10:50
    If your laptop came with Windows 7 then you should install Windows 7 BIOS only. However if you want all keys work then install Firmware for Windows 8.
    Again, James, you are wrong.
    Re-read your sentence again (if you can understand your own sentences).....
    They do NOT need to install the Firmware (or EC firmware) in order for it to work in Windows 8. They need to stay with the Windows 7 EC firmware that originally came installed on their laptop. SCM and everything else work just fine under Windows 8 (and 8.1.....if it works at all) using the EC firmware for Windows 7. How do I know this? I have a Windows 7 based GT70 with everything working fine in Windows 8. Not only this, but it's been said over and over and over. Apparently still hasn't sunk in yet though for some people.
    Its ok, these things can get very confusing for some people.

  • Toshiba Satellite P870 upgraded to Win 8.1 does not boot

    I have a Toshiba Satellite P870 with Win 8 preinstalled. Soon after upgrade to Win 8.1 and basically successful removal of “watermark error” (secure boot activated) the machine stopped booting completely: after pressing the power button ventilator sound
    is heard with periodically changing loudness as well as clicking sound from the speakers. The screen stays black. Attempts to start the PC through pressing F2 or zero buttons did not produce any result. Neither did I succeed with recovery discs I created before:
    the system simply does not boot from the disk. It looks like I tried all options offered by Microsoft and Toshiba. I would be happy to roll back to factory settings.
    Could someone give me hint what to do next?

    Hi,
    For the issue, let us know how to remove the “watermark error".
    Meanwhile, I would like to confirm if you could access the BIOS.
    I suggest you update the BIOS version to test it.
    If you want to repair the startup issue, you should use windows 8.1 recovery discs or installation discs.
    Meanwhile, if you cannot access the BIOS, it may be caused by hardware, I suggest you contact the Toshiba manufacturer for further help.
    http://support.toshiba.com/
    Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact
    information.
    Regards,
    Kelvin hsu
    TechNet Community Support

  • System recovery fails after upgrade to Win 8.1 on Satellite L75D-A7283

    My elderly uncle forgot the password to his Win 8 user account sometime after upgrading to Win 8.1. He was the administrator, we haven't been able to get Microsoft to reset the account, so I thought to roll back the computer to its factory installation of Win 8.
    However, when I try to do that, I get as far as the Reset your PC screen and find that the only target OS is Win 8.1, not the original Win 8. Ok, I accept that. But after choosing to restore Win 8.1, it says "Unable to reset your PC. A required drive partition is missing."
    I have examined the disk by removing it and attaching it to another computer and find that both the original Win 8 recovery partition and the new Win 8.1 GPT recovery partition are both there. They just don't seem to be accessible.
    It seems that the Win 8.1 upgrade has made the original factory recovery partition inaccessible, which is not particularly helpful. We have no recovery disks to work from, so I think my only recourse is to try to get a Win 8 factory recovery disk from Toshiba, but I wondered if anyone else has a suggestion? Thanks.

    Satellite L75D-A7283
    It's my understanding the upgrade does not modify any other partitions while upgrading Windows itself. Seems likely something else is wrong.
    If you did not create recovery media before and cannot do so now, then obtain it from Toshiba. Scroll down to Get Recovery Media here.
    All the information in the section Recovering the Internal Storage Drive, which begins on p. 53 of the User's Guide, should still be applicable.
       Satellite/Satellite Pro L40/L50/L70/S40/S50/S70 - A Series User’s Guide
    -Jerry

  • Win 7 basic upgrade to Win 7 Pro without Anytime upgrade

    Ho do I upgrade my Win 7 Basic to Win 7 Pro without using Anytime upgrade? I have bought a new Win 7 Pro CD with product key but dont want to do a new install.

    FerdieM wrote:
    Thank you Wolfgang.
    The Win 7 basic was a OEM that was pre-installed on the machine. The
    Win 7 Pro is a new full software package bought.
    It seems the only way then is to backup the system and start from new
    by re-installing the Win 7 Pro?
    Such a waste of time. Dont know why machines are sold with such lower
    end versions. Saving money causes too much effort.
    I'd check with your hardware vendor if he can sell you an OEM upgrade
    instead of starting a new install - and if you did not open the
    software package you may be able to get a refund for it - as it is
    obviously not the thing, which you need.
    Wolfgang

  • HP ProBook 440 G2, Finger print reader not working when I upgraded form Win 7 Pro to Win 8.1 Pro

    My HP ProBook 440 G2, Finger print reader not working when I upgraded form Win 7 Pro to Win 8.1 Pro.
    In device manager showing that biometric reader is working properly. But actually the finger printer reader is not reading or senseing. It seems like "dummy" part. Please help me to correctly configure step by step for this issue.
    thankyou
    Hillet
    This question was solved.
    View Solution.

    Have you installed the Validity Sensor Fingerprint driver software for Windows 8.1?
    http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6943811&swItemId=ob_134806_1&swEnvOid=415...
    See page 64 in the following Windows 8.1 user manual for Validity Fingerprint setup information
    http://h20565.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=6943810&docId=emr_na-c04371762&docLocale...
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • Can't activate secure boot after upgrading from Win 7 to Win 8 on a Spectre XT

    Hi everybody,
    my first post here, so please forgive me if the topic has already been discussed
    I did search before posting anyway, but I couldn't found anything addressing this specific point.
    My (small, I must admit) problem is as follows:
    I recently purchased a Spectre XT 13-2005tu (i7 processor, 4Gb RAM, 256Gb SSD) with Windows 7 pre-installed.
    After installing my favourite applications and using it for a few weeks without any trouble, I thought to take the opportunity of the $14.99 upgrade to Win 8, so I downloaded Windows 8 Pro and installed it (as an upgrade, rather than a fresh installation, because I didn't want to loose the customizations I already made).
    I also installed all the updates available on HP website (sp59158 for updated BIOS, sp58404 for UEFI support, ecc.)
    The whole upgrade worked nicely, and the PC is now up and running with Win 8.
    Now, I'm trying to use at best all the possibilities Win 8 has to offer, and among them, the UEFI secure boot.
    I found the "legacy support" option in the BIOS settings, which as I understand must be disabled to activate the UEFI secure boot, but if I do that the PC tells that there's no operating system on the disk and doesn't boot anymore.
    Which was a bit scary by the way, but eventually I could re-enable the legacy support in the BIOS and have the PC working again, but of course with no secure boot.
    I suppose there must be some other re-configuration that should be done before changing the BIOS parameter, but I couldn't find any instruction for that anywhere on the web.
    On the other hand, it would be indeed weird if the secure boot could not be configured AFTER the OS upgrade, and a new fresh installation would be necessary.
    I'd rather part with the secure boot than re-install everything, but that would be a shame... :-(
    I hope someone can explain what should be done, many thanks in advance!

    Thanks for your feedback, but I don't think your issue is the same as the one I previously explained.
    The UEFI/secure boot setting is a basic configuration affecting the way the PC boots, regardless of whether it is connected to a network or not.
    By the way, in the meantime I've seen in a shop exactly the same PC model which I'm using, now sold with Win 8 pre-installed, and it was working with the UEFI enabled (= BIOS "legacy support" disabled).
    Therefore, the configuration I'm interested in has to be feasible, one way or another...!

  • T410 Windows 7 Upgrade - from Win 7 Pro 32 to Win 7 Ultimate 64.

    I purchased a T410 with Win 7 Pro 32 and am looking for the option to upgrade it to Win 7 Ultimate 64.
    The shop in the country (Singapore) do not provide such option/customization.
    Called tech support in the country without getting much info (they said they only support hardware). 
    Tried Lenovo shop in the country and they will only help to upgrade to Pro 64 with a charge, however without any recovery media (OS and drivers).  I need Ultimate 64.
    Browsed Lenovo site and couldn't find anything relevant.
    Hope someone will give me the direction to upgrade from Win 7 Pro 32 to Win 7 Ultimate 64 (with all drivers).
    - Hong
    moderator edit: subject line adjusted for clarity

    Dear Yannick Plavonil,
    That discussion was started by me only on dell community and it was not resolved. 
    However if I upgrade can I revert back to Win 7, if something does not resolve or some of the devices
    connected to the motherboard do not work?
    Regards,
    Ravi

  • No sound on my G580 Notebook after upgrading to win 8.1

    SInce upgrading to Win 8.1 on my 64bit Lenovo G580 notebook I kept receiving a message about Dolby driver problems (my sound did work though).  Then I thought I would get rid of this message - update Dolby drivers - and followed advice on the internet.  As I remember, this advice told me to uninstall all sound / dolby drivers and then install new drivers.
    In doing this I somehow also uninstalled Dolby PCEE4 drivers for my G580.
    I subsequently installed the latest G580 conexant drivers but with no success.  I can "see" that the drivers are working (when I click on the sound icon bottom right of the desktop), but there is no sound.  Other internet advice has been to obtain PCEE4 drivers - but I don't find any files from Lenovo to download.
    I've tried to reload Dolby Advanced Audio V2, but it ends prematurely with the prior message that PCEE needs to be installed.
    Can someone please assist?

    http://support.lenovo.com/gb/en/products/laptops-and-netbooks/lenovo-g-series-laptops/lenovo-g580-no...
    are you sure its not the realtek drivers as some have said its in there
    Thx dave
    yoga 2, lenovo b540
    3 custom gaming pc systems

Maybe you are looking for