Upgrading UCCX version 7.X to 10.X

I am little confused ,since CCX running on 7.0 in windows platform,how can i upgrade to 10.0 in Linux platform,
CCX is running on MCS 7825 server,what is possible way to migrate and upgrade!!!

Hi,
As per the following link
http://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-contact-center-express/116797-technote-uccx-00.html
UCCX Version 10.0 does not support Windows-to-Linux upgrades. This means that any UCCX version from Version 7.0(2)ES3 and earlier cannot be upgraded in a single step to UCCX Version 10.0. Windows UCCX installations must first be upgraded to the latest Service Update (SU) on Version 8.5(1), or to the latest SU on Version 9.0(2). Then, that version can be upgraded to UCCX Version10.0. As of November 15, 2013, the interim versions for Windows to Linux upgrade to UCCX 10.0 were 8.5(1)SU4 and 9.0(2)SU1.
Refer to Cisco Unified Contact Center Express (Cisco Unified CCX) Software and Hardware Compatibility Guide for the latest information on UCCX upgrade compatibility.
HTH
Manish

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    Hi Anurag,
    Thanks for your questions.
    1:Is there change in DB architecture as CUIC is the only option as compared to previous linux version UCCX ?
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