Upgrading Unity Connection Locales

Hi,
I need to update the en-GB Locale installed on a Unity Connection 9.1(2)SU1 server.
I tried installing the new release from the OS Admin web page (after stopping the Mixer and Conversation Manager services) and it failed as it said that the en-GB was already installed. This was true but the installed locale was an earlier version.
I then thought I would delete the existing locale using the CLI command "delete cuc locale en-GB" but the server told me lots of users, call handlers etc. were using it so I was reluctatnt to do so.
What is the proper procedure for upgrading locales?
Can I just delete the old one and install the new one or will this cause issues with mailboxes, call handlers etc.
Thanks

Carlo,
Thanks for responding.
The locale currently installed is uc-locale-en_GB-9.1.0.1-32.cop.sgn
The version I want to upgrade to is uc-locale-en_GB-9.1.2.1-10.cop.sgn
Thanks

Similar Messages

Upgrading Unity Connection from 7.1.5 to 8.5.1 - not working

I am attempting to upgrade our unity connection boxes from 7.1.5 to 8.5.1.
I have legacy MCS 7845H2 - It has 4 disks - 2 mirrors of 72gb disks. 4mb of RAM and 2 X 2.3ghz processors
I have UCS C210 VMWare Hosts.
I have attempted 2 migration methods.
The first method involves - upgrading the existing system and restoring a backup of this to a VM
This fails with a hardware compatablity check.
The second method involves - backup existing systen - build VM at same level (using recommending OVA) - restore data onto VM - upgrade VM
This fails with a restore problem - I have used 'TITAN' ftp, but please note the backup is < 900mb.
The error is
Physical restore failed - could not fork server connection, SQLCODE -25596
Program over.
Restore failed during Unity Connection DB ontape restore operation.
----> BEGIN Standard Error
/opt/cisco/connection/lib/disaster-recovery/database_do_restore.real.py:32: RuntimeWarning: Python C API version mismatch for module iproduct: This Python has API version 1013, module iproduct has version 1012.
import iproduct
gunzip: stdout: Broken pipe
----> END Standard Error
Has anyone out there attempted to upgrade to 8.5.1 - please let me know how you got on.
Any help or ideas appreciated.

Here is the end of the restore log ...
CCM DB is in On-Line status after 6 second.
Restoring the Unity Connection database from ontape archive...
Archive Tape Information
Tape type: Archive Backup Tape
Online version: IBM Informix Dynamic Server Version 10.00.UC9XF
Archive date: Mon Sep 26 19:45:06 2011
User id: root
Terminal id: ?
Archive level: 0
Tape device: STDIO
Tape blocksize (in k): 32
Tape size (in k): 0
Tape number in series: 1
Spaces to restore:1 [rootdbs ]
2 [cuc_er_dbspace ]
3 [dir16 ]
4 [rpt ]
5 [mbx16 ]
6 [dyn ]
7 [mbx ]
8 [dir ]
9 [log ]
10 [cuc_er_sbspace ]
11 [ciscounity_sbspace ]
12 [ciscounity_sbspacetemp ]
Archive Information
IBM Informix Dynamic Server Copyright IBM Corporation 1986, 2008
Initialization Time 06/01/2011 15:51:53
System Page Size 2048
Version 14
Archive CheckPoint Time 09/26/2011 19:45:07
Dbspaces
number flags fchunk nchunks flags owner name
1 40001 1 1 N B informix rootdbs
2 48001 2 1 N SB informix cuc_er_sbspace
3 40001 3 1 N B informix cuc_er_dbspace
4 40001 4 1 N B informix dir16
5 40001 5 1 N B informix rpt
6 42001 6 1 N TB informix temp
7 40001 7 1 N B informix mbx16
8 42001 8 1 N TB informix temp2
9 40001 9 1 N B informix dyn
10 40001 10 1 N B informix mbx
11 40001 11 1 N B informix dir
12 40001 12 1 N B informix log
13 48001 13 1 N SB informix ciscounity_sbspace
14 48001 14 1 N SB informix ciscounity_sbspacetemp
Chunks
chk/dbs offset size free bpages flags pathname
1 1 0 250000 183419 PO-B /var/opt/cisco/connection/db/root_dbspace
2 2 0 915000 176607 POSB /var/opt/cisco/connection/db/cuc_er_sbspace
3 3 0 85000 83217 PO-B /var/opt/cisco/connection/db/cuc_er_dbspace
4 4 0 128000 13824 PO-B /var/opt/cisco/connection/db/dir16_dbs
5 5 0 1024000 744409 PO-B /var/opt/cisco/connection/db/rpt_dbs
6 6 0 512000 511922 PO-B /var/opt/cisco/connection/db/temp_dbs
7 7 0 512000 495816 PO-B /usr/local/cm/db/informix/data/mbx16_dbs
8 8 0 512000 511897 PO-B /var/opt/cisco/connection/db/temp2_dbs
9 9 0 128000 110000 PO-B /var/opt/cisco/connection/db/dyn_dbs
10 10 0 128000 119774 PO-B /usr/local/cm/db/informix/data/mbx_dbs
11 11 0 1024000 362797 PO-B /var/opt/cisco/connection/db/dir_dbs
12 12 0 150000 24947 PO-B /var/opt/cisco/connection/db/log_dbs
13 13 0 10000 518 POSB /var/opt/cisco/connection/db/ciscounity_sbspace
14 14 0 450000 22554 POSB /var/opt/cisco/connection/db/ciscounity_sbspacetemp
Physical restore failed - could not fork server connection, SQLCODE -25596
Program over.
Restore failed during Unity Connection DB ontape restore operation.
----> BEGIN Standard Output
----> END Standard Output
----> BEGIN Standard Error
/opt/cisco/connection/lib/disaster-recovery/database_do_restore.real.py:32: RuntimeWarning: Python C API version mismatch for module iproduct: This Python has API version 1013, module iproduct has version 1012.
import iproduct
gunzip: stdout: Broken pipe
----> END Standard Error

Upgrade Unity Connection Failing

I am upgrading a Unity Connection from
Version '7.1.5.33900-10 Unrestricted' to '8.5.1.13900-5 Unrestricted'
It fails with hardware validation (error below)
My hardware is a VM on a C210M2
Memory: 6144
CPU: 2
HD1: 146gb
HD2: 146gb
Do I need a special version of CUC for VM?
Any Help appreciated.
James
10/18/2011 14:13:48 upgrade_manager.sh|Check if the upgrade is allowed|<LVL::Info>
10/18/2011 14:13:48 upgrade_manager.sh|Validate hardware for the upgrade|<LVL::Info>
10/18/2011 14:13:48 upgrade_manager.sh|Hardware is supported for the upgrade|<LVL::Info>
10/18/2011 14:13:48 upgrade_manager.sh|Validate hardware for "connection" deployment|<LVL::Info>
10/18/2011 14:13:48 upgrade_manager.sh|File:/common/download/8.5.1.13900-5/Cisco/base_scripts/upgrade_manager.sh:892, Function: validate_upgrade_allowed(), This server is not supported for use with the version of "connection" that you are trying to install. For information on supported servers, see the applicable version of the "connection" Supported Platforms List at http://www.cisco.com/en/US/products/ps6509/products_data_sheets_list.html|<LVL::Error>
10/18/2011 14:13:48 upgrade_manager.sh|Cleanup RAM disk|<LVL::Info>

Right - after much testing - found out the solution to this problem.
The Cisco OVA Templates dont work for CUC for certain install disks (well for at least 7 that I tried !)
Tested Disks (with VSXI version 4.1)
CUCM 8.5 - 80-9842-02
CUCM 8.5 - 80-9927-02
CUCM 8.5 - 80-9929-01
CUCM 8.5 - 80-9842-02
CUCM 8.6.1a - 80-9986-02
CUCM 8.6.1a - 80-9988-02
CUCM 8.6.1a - 80-9989-02
You need to load the OVA template and make the following changes -
Memory     :     6gb (can be set to 8gb if required)
CPU          :     2 (can be set to 3 if required)
Video          :     16mb (hard set)
VMCI          :     Unrestricted (enable checked)
SCSI          :     LSI Logic Parallel
HD          :     200gb - independent persistent
Network      :     needs to be 'connect at power on'
FD              :     Client Device 'Connected' but I dont think this setting matters.
Now Cisco Unity Connection appears at as part of the installable product suite.
I think the OVA templates are extremely poor - clearly untested.
eg - its names your VM - ALIGNED_500User-UnityConnection1CPU160GB.ova etc
Anyway - hope this information help other people from wasting a lot of time.

Unity Connection Upgrade Version Switch - Grab a Coffee

Thought I would post some reassurance for anyone upgrading Unity Connection to 8.5. I can't remember other Unity Connection upgrades taking so long on the version switch (utils system switch-version). In my case I was upgrading a Unity Connection cluster from 7.1(3b) to 8.5(1)SU1. The software installation to the inactive partition took approximately two hours (per server), which is what the documentation describes you should expect during a business hours upgrade. What the documentation didn't say was that during the version switch you could expect ~45 minutes of no network response from the server. Anyway, hopefully someone will read this, grab a coffee, and wait (instead of sending out rollback notifications - - as I did!).
HTH
Dom

Just wanted to make sure you had seen this
If you are upgrading during nonbusiness hours: On the publisher server, run the CLI command utils iothrottle disable to speed up the upgrade.
In an effort to prevent upgrades from adversely affecting system performance during business hours, the upgrade process is throttled and may take several hours to complete. If you are upgrading during a maintenance window, you can speed up the upgrade by disabling the throttling. This decreases the time required for the upgrade to complete but adversely affects Connection performance.
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/upgrade/guide/8xcucrug009.html#wp1056720
Cheers!
Rob
"Your life is worth much more than gold."
- Bob Marley

Unity Connection Upgrade 8.5(1)SU1 to 8.5(1)SU5

I am upgrading Unity Connection at 2am on a Unity cluster pair. I would like to do as much as possible ahead of time and only do the reboot to the upgrade partition at 2am. If I do the upgrade now without the reboot, will any changes to users made this afternoon be lost when I reboot at 2am?

Yes, all change between now and then will be lost.
Chris

Unity conntection Locale Question

Hi,
can I use unity Connection Locale 9.1(0) also für Unity Connection 9.1.1(A)?
Thx
Joerg

Hi Joerg,
Yes, you would be good to go
https://supportforums.cisco.com/message/3901429#3901429
Cheers!
Rob
"Talk about a dream
Try to make it real"
- Springsteen

CUCM 10.5(1) and Unity Connection 9.1(2) compatibility

I'm planning to use PCD to migrate my MCS Call Manager 8.0(3) cluster to 10.5(1) early next week. I have a standalone 9.1(2) Unity Connection server and I'm reading conflicting information on Cisco's website about their compatibility. One page says they are compatible (http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/compatibility/matrix/cucsccpmtx.html#46452) and another page says I have to upgrade Unity Connection to at least 10.0 (http://tools.cisco.com/ITDIT/vtgsca/VTGServlet). Can someone clarify this for me please?
If Unity Connection 9.1(2) is incompatible with CUCM 10.5(1) and I need to upgrade it, which procedure should I do first - or if they can safely be done at the same time. If I do Call Manager first, will Unity Connection be "dead in the water" until I get it upgraded?
Thanks in advance!
Lisa

That's very good news. Thank you very much, Jaime, for your speedy reply. You are truly an asset to this community!
If I do upgrade CUC at the same time and both CUCM (pub and sub) and CUC (standalone) are at 10.5(1), where would you host PLM? Right now I have ELM co-located on my CUC server. Our voice environment is reasonably small - less than 400 voice mail accounts and roughly 450 phones.
Also, can I upgrade CUC at the same time PCD is migrating my CUCM cluster or should this be done at a different time?
Thank you again!
Lisa

Unity connection 2.1 to 8.6

I am upgrading Unity connection from 2.1 to 8.6 on new servers. The docs are really confuding. Has anyone done this and can tell me what docs to follow. One imolies tha tI have to upgrade to 7, then to 8. How do I get the users and greetings off the existing Unity
Any help would be appreciated

Thanks for quick reply. I looked at 8.6 guides. this one is a litlle better but issue i have is I have new servers that do not support 2.1 and I cannot upgarde existing server so I think I need another server same vintage as 2.1 that will support 7 then drs 2.,1 on temp server, then upgrade then DRS onto new servers from interm serve then upgrade or just use cobaras and load 8,6.2a on new servers..
Risky , time cosuming and complicated . welcome to UC....,
Hope this makes sense

Problem with uc-locale-en_GB-8.6.2.1-12.cop selection on unity connection cluster

Hi All,
Hopefully someone can help me out. I'm trying to install uc-locale-en_GB-8.6.2.1-12.cop on our unity connection cluster which is running 8.6.2.20000-2. The cop files successfully installs and I've rebooted the both servers but I cannot select the language anywhere in unity connection administration.
I suspect this is because I'm running 8.6(2a) from the cisco site and not Unity Connection 8.6(2) Engineering Special 12 as per the release notes for Unity Connection 8.6(2a). Are Cisco likely to release language packs for version 8.6(2a)? Otherwise I guess I'm going to have to try and raise a TAC call and get access to the engineering special so I can gain the british langauge back again.
For reference :-
admin:show version active
Active Master Version: 8.6.2.20000-2
Active Version Installed Software Options:
uc-locale-en_GB-8.6.2.1-12.cop
ciscocm.refresh_upgrade_v1.1.cop
cm-locale-en_GB-8.6.2.1000-1.cop
Thanks,
Mike

Hi Mike,
I'm not sure about the versioning, but am curious if you followed these steps;
To Install Connection 8.x Language Files from a Disc
Step 1 Stop the Connection Conversation Manager and Connection Mixer services:
a. Start Cisco Unity Connection Serviceability.
b. From the Tools menu, select Service Management.
c. Under Critical Services, in the Connection Conversation Manager row, select Stop.
d. Wait for the service to stop.
e. Also under Critical Services, in the Connection Mixer row, select Stop.
f. Wait for the service to stop.
Step 2 Insert the Languages disc in the disc drive.
Step 3 Sign in to Cisco Unified Operating System Administration.
Step 4 From the Software Upgrades menu, select Install/Upgrade. The Software Installation/Upgrade window appears.
Step 5 In the Source list, select DVD/CD.
Step 6 In the Directory field, enter the path to the folder that contains the language file on the CD or DVD.
If the language file is in the root folder or if you created an ISO image DVD, enter a slash (/) in the Directory field.
Step 7 To continue the language installation process, select Next.
Step 8 Select the language that you want to install, and select Next.
Step 9 Monitor the progress of the download.
Step 10 If you want to install another language: Select Install Another, and repeat Step 4 through Step 9.
If you are finished installing languages: Restart services:
a. Start Cisco Unity Connection Serviceability.
b. From the Tools menu, select Service Management.
c. Under Critical Services, in the Connection Conversation Manager row, select Start.
d. Wait for the service to start.
e. Also under Critical Services, in the Connection Mixer row, select Start.
f. Wait for the service to start.
g. If you installed Japanese: Run the CLI command utils service restart Cisco Tomcat to restart the Tomcat service.
Note Make sure that the multilingual .cop files are installed on the exact specific CUC build that they were created for. Applying incorrect .cop files for your specific version results in an unexpected behavior of the user conversations.
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/upgrade/guide/8xcucrug027.html#wp1054157
Cheers!
Rob

Failure to upgrade Cisco Unity Connection 8.6.2 to 9.1.2

Hi everybody.
Has someone that can help me with follow problem?
I making a Cisco Unity Connection upgrade from version: 8.6.2.20000-76 to 9.1.2.10000-28. But unfortunately we can't sucessfull to make this process.
On the finish of this process, I can see this outup error:
11/23/2013 12:28:55 upgrade_manager.sh|Cleanup exiting - Cached Data: [Vendor= VMware, Inc.
HWModel=VMware
CPUCount=2
CPUType= Intel(R) Xeon(R) CPU E5-2643 0 @ 3.30GHz
CPUSpeed=3300
MEMSize=6144
BIOSVer=PhoenixTechnologiesLTD 6.00 06/22/2012
ObjectId=1.3.6.1.4.1.9.1.1348
OSVersion=UCOS 5.0.0.0-2
SerialNumber= VMware-56 4d e0 4f 4d 85 87 7b-eb 22 0e 52 a7 73 1a 22
VendorOID=1.3.6.1.4.1.674]|<LVL::Info>
11/23/2013 12:28:55 upgrade_install.sh|Cleaning up download...|<LVL::Info>
11/23/2013 12:28:55 upgrade_install.sh|Cleanup upgrade source area.|<LVL::Info>
11/23/2013 12:28:55 upgrade_install.sh|Ejecting DVD (/dev/sda1)|<LVL::Debug>
11/23/2013 12:28:55 upgrade_install.sh|Removing /common/download/9.1.2.10000-28|<LVL::Info>
11/23/2013 12:28:55 upgrade_install.sh|Started auditd...|<LVL::Info>
11/23/2013 12:28:56 upgrade_install.sh|Started setroubleshoot...|<LVL::Info>
11/23/2013 12:28:56 upgrade_install.sh|Changed selinux mode to enforcing|<LVL::Info>
11/23/2013 12:28:56 upgrade_install.sh|Cleaning up rpm_archive...|<LVL::Info>
11/23/2013 12:28:56 upgrade_install.sh|Removing /common/rpm-archive/9.1.2.10000-28|<LVL::Info>
11/23/2013 12:29:00 upgrade_install.sh|IOWAIT monitor stopped|<LVL::Info>
11/23/2013 12:29:00 upgrade_install.sh|File:/usr/local/bin/base_scripts/upgrade_install.sh:599, Function: main(), Upgrade Failed -- (1)|<LVL::Error>
11/23/2013 12:29:00 upgrade_install.sh|set_upgrade_result: set to 1|<LVL::Debug>
11/23/2013 12:29:00 upgrade_install.sh|is_upgrade_lock_available: Upgrade lock is not available.|<LVL::Debug>
11/23/2013 12:29:00 upgrade_install.sh|is_upgrade_in_progress: Already locked by this process (pid: 14477).|<LVL::Debug>
11/23/2013 12:29:00 upgrade_install.sh|release_upgrade_lock: Releasing lock (pid: 14477)|<LVL::Debug>
Best Regards,
Claudio Costa
A mensagem foi editada por: Claudio Costa

Tks Manish, I just perform a restart on the both nodes on my CUC cluster and after that I did can install this upgrade patch.
Also is very important install the upgrade patch on all servers of the cluster before perform a switch-version on the publisher and then on the others nodes.
Best Regards,
Claudio Costa

Unity Connection 8.5.1ES16.11900-16 upgrade for Single Inbox with Exchange 2007 ?

Hello friends,
I'm currentely running Unity Connection 8.5.1ES16.11900-16.
I would like to use the single inbox feature with Exchange 2007.
It is in the documentation that we need at least Unity Connection 8.5(1) Service Update 1 (UCSInstall_UCOS_8.5.1.11900-21.sgn.iso).
I downloaded, checked MD5 but when searching on the FTP directory it won't accept it (No valid upgrade options were found). Is this a supported upgrade?
Same happens with the localization file in Portuguese that i need to install: uc-locale-pt_PT-8.5.1.1-16.cop.sng ...
Please can you give me some hints about what I may be doing wrong?
Thank you very much and warm regards,
met

Hi Met,
Hope all is well
I think you are hitting this caveat. Although the numbers don't match exactly I'm
pretty sure you will need to wait for an 8.5.1.12xxx.x ES
If the Connection server is running an engineering special with a full Cisco Unified Communications
Operating System version number between 8.5.1.11001-x and 8.5.1.11899-x, do not upgrade the server
to Connection 8.5(1) SU 1 because the upgrade will fail. Instead, upgrade the server with an ES released
after 8.5(1) SU 1 that has a full Unified Communications OS version number of 8.5.1.12xxx.x or later
to get the SU 1 functionality.
http://www.cisco.com/web/software/282074295/44508/851su1cucrm.pdf
Cheers!
Rob

Licensing for Unity Connection after Upgrade from 8.5 to 9.1.2

I upgraded my Unity connection from 8.5.1 to 9.1.2. ( my CUCM is still on 8.5.1) . I have 200 CUWL-STD ( 2200 DLUs), and 50 CUWL-PRO (850 DLUs) . Now I am working with Cisco to get a license file for Unity Connection and apply that to my ELM. I attached my licensing page for when I was in 8.5.1 . Just want to make sure if I will be getting enough license with that license file, or possibly I need to buy more. Someone told me that if I want to have users with mailbox I need to order more licenses since every user take one CUWL license.
Honestly i do not know how CUWL licensing work regardig to Unity or even CUCM.
Thanks,

Hi,
The following link provides details of licenses usage by diff endpoints on version 9.x
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/upgrade/uct/9_1_1/CUCM_BK_U0AE00F5_00_uct-admin-guide/CUCM_BK_U0AE00F5_00_uct-admin-guide_chapter_0100.html
HTH
Manish

Unity Connection - Certificate from cucm no more trusted for encrypted calls after upgrade to 10.5(1)

Hello Support Community,
i have a strange problem:
after upgrading my cucm and unity connection from 9.1 to 10.5(1) enctrypted calls are no more working.
situation 1: CUCM is down, Subscriber is up: Encrypted call to Unity Connection work correctly
situation 2: CUCM is up: Encrypted Calls to Unity Connection not working.
i get the following Info in the log for the Connection Conversion Manager:
19:35:21.053 |15865,,,MiuGeneral,25,Invalid Certificate: Received Certificate -----BEGIN CERTIFICATE-----
MIID8zCCAtugAwIBAgIQc/fBdUz1Zdh4CXhcPqGVuDANBgkqhkiG9w0BAQsFADBw
MQswCQYDVQQGEwJERTELMAkGA1UEChMCSVQxGzAZBgNVBAsTEkhlbGxnYXRlIFRl
XD0oD9d5MQ==
-----END CERTIFICATE-----
doesn't match with stored Certificate: -----BEGIN CERTIFICATE-----
MIIC2DCCAkGgAwIBAgIIJWCm4bSdt+kwDQYJKoZIhvcNAQEFBQAw
-----END CERTIFICATE-----
so where does Unity Connection cache this certificate and how can i delete/replace it?
the cert shown in the logs is the one from cucm: ("CallManager"), i recreated it through cucm os administration, now i see the same error message on unity connection for the new recreated certificate.

Actually It doesn't. It says he's on a MacBook. I don't know all the different types of Macs. I was having a ton of problems with iChat. I opened DMZ to my computer, knocked down all firewalls etc and left everything exposed, still with bad results. A few weeks ago my power supply went out on my D-Link. I bought a linksys. Since I'd left all firewalls off I figured it couldn't be the router. I power cycled everything n the netork, still no luck. Today I bought a universal Power supply and started up my D-Link Router. Everything worked perfectly. My wifes computer - a laptop running Tiger worked fine with the Linksys and did my machine before the Leopard upgrade. Now that I've got the D-Link online everythings working.
Message was edited by: graphico
Message was edited by: graphico

Unity Connection Upgrade from 8.6.2 to 9.1 latest version

Hi,
Am planning to Upgrade my CUC(Unity Connection) from 8.6.2 to 9.1 latest version, having my Call manager in the same version 8.6.2. I will upgrade my Call Manager from 8.6.2 to 9.X later.
Hope i can upgrade my CUC first.
I need some info like,
1) Am not getting the image to download which can upgrade from 8.6.2 to 9.1 latest version directly. Should i have to move to 9.0 first and then to 9.1 ??
2) Is their any pre cautions need to be taken care/ well known issues during the upgrade.
3) Also, hope licensing get migrated automatically (no need to have extra efforts)
4) Advantages of Moving to 9.x wrt to features compared to 8.6.
Pls suggest.
Thanks
Jagadish G

Hi Jagadish,
Just to answer few :
you can downlaod the image from below link under UC Applications amd messaging:
http://software.cisco.com/download/release.html?mdfid=284603371&flowid=45680&softwareid=282074295&release=8.4(1)&relind=AVAILABLE&rellifecycle=&reltype=latest
Supported Version Combinations for Cisco Unity Connection 2.x and Later with Cisco Unified Communications Manager
Cisco Unity Connection
Cisco Unified Communications Manager
2.x and Later
9.1(2), 9.1(1), 9.0(1),8.6(2),8.6(1),8.5(1),8.0(x), 7.1(x), 7.0(x), 6.1(x), 6.0(x), 5.1(x), 5.0(x), 4.3(x), 4.2(x), 4.1(3)
No new functionality has been introduced in UCXN 9.1(2)
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/release/notes/912cucrn.html
for licensing on ELM, u need to get in touch with [email protected] take backup of UCXN 8.6 before initiating upgrades.
regds,
aman

Cisco Unity Connection 8.5.1 SU3 to 8.5.1 SU6 & Upgrade to 9.1.2

Two questions !
Firstly - I am upgrading to the latest patch level as I want to upgrade the systems to 9.1.X
I am installing UCSInstall_UCOS_8.5.1.16900-6.sgn.iso onto the inactive partition on the publisher then onto the inactive partition on the subscriber.
Then I plan to switch versions out of hours.
Question - will messages / data that has happened between the installation on the inactive partition and the switch version be preserved ??
So if I install onto the inactive partition at 1pm, then an important message is left at 2pm and I switch version at 3pm, does the iimportant message exist on the active partition at the end ??
Second question -
I have UCCX-8.5.1 SU4 (HA), CUC 8.5.1 SU6 (HA) and CUCM 8.5.1 SU6 (1 pub, 2 sub) - so 7 VM's in total.
If I want to migrate to -
UCSInstall_UCOS_9.1.2.12900-11.sgn.iso & UCSInstall_UCCX_9_0_2_UCOS_9.0.2.11002-27.sgn.iso
in which order should the installations take place ?? CUCM Publisher last ?? Publisher first ??
Thanks
James

Hi James,
+5 to my friend Aman for his good tips here
Messages are preserved during the "switch-version" so the messages left before the command is run will be preserved as they are stored in a "common" partition;
Switching to the Upgraded Version of Connection 8.x Software
If you chose not to automatically switch to the upgraded partition at the end of the upgrade, do the following procedure when you are ready to switch partitions.
To Switch to the Upgraded Version of Connection 8.x Software
Step 1 If you do not have a recent backup, back up the server by using the Disaster Recovery System. For more information, see the Disaster Recovery System Administration Guide for Cisco Unity Connection Release 8.x athttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.html.
Step 2 Sign in to Cisco Unified Operating System Administration.
Step 3 From the Settings menu, select Version.
Step 4 On the Version Settings page, select Switch Versions, and the following occurs:
•Connection services are stopped.
•Data from the partition where the older version is installed is copied to the partition where the newer version is installed. If changes to the database schema require updates to the format of data, that occurs in this step. Note that messages are stored in a common partition, so they are not copied.
•The Connection server restarts and switches to the newer version.
Note You can check the status of the installation of the upgrade software by using the CLI command show cuc version. The upgrade is complete when the inactive partition has the upgraded software and the active partition has the old software.
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/8x/upgrade/guide/8xcucrugx/8xcucrug009.html#wp1056720
The upgrade order is shown here (above link) as well, which is Pub followed by Sub;
Task List for Upgrading Connection 7.x or 8.x Software to the Shipping 8.x Version in a Connection Cluster
Cheers!
Rob

Upgrading Unity Connection Locales

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