Upgrading Zen Touch Firmware -- Crashed - Now Won't Work.

Hi all,
First post on the forum so go easy on me! )
OK, I brought a zen touch a few years back, and it worked fine etc. Went travelling mid July last year and put it into storage.
Come home (UK) this month, got it out of storage and booted it up, all working fine, playing music, transfering new files fine etc.
Went online with it connected to my poota and decided to check for updates etc.
Thought it would be good to upgrade the firmware, so downloaded the latest version 2..0 ... backed up all my music, then ran the firmware upgrade, it said to plug in the touch, which I did, and off it went upgrading...
0 minutes went by, and it was stuck on blue bar, still saying it was upgrading. I looked at the touch and it said 'recovery mode'...
OK, I thought, it's still going, so off I went to make a cup of tea and came back about 5 minutes later ... still nothing, same thing on the touch, but the upgrade firmware on the poota had stopped responding and so I took the reluctant decision to unplug the touch and reboot the poota.
Whilst the poota was rebooting, I turned the touch off and back on, it said 'firmware problem' and asked me to go through recovery...
So I cleaned it, formatted it, then rebooted. It still said 'firmware problem' .. so, I clicked on reload firmware on the touch, and it said reload firmware via usb, I clicked yes, and it said erasing firmware and that it was ready for the firmware to be reloaded. So I went back to my poota and clicked on the firmware upgrade programme and it said connect the touch, which was strange as the touch was already connected....
The touch was recognised by the poota when I plugged it in, but the hard dri've size was only 20mb instead of 20gb, which I thought was a bit strange...
And this is as far as I can get.
The touch is recognised by the poota as it shows up on the dri've page, but its only got 20mb registered instead of the 20gb the touch is (although when cleaning the touch it said 20gb available on the touch screen!!) ... I can click on the touch dri've icon and it opens up the dri've but again only saying it is 20mb in size. And also very strange is that when I click on properties on the touch it says the firmware is 2.0.04-0.00.0 ....
When I click on the firmware upgrade programme it says the touch is not connected!?!
When I click on nomad it says not connected....
I've tried the recovery thingy but it says that the touch is not connected!!
But it is connected!
HELP!!
Info that you might need:
Zen Touch Model No: DAP-HD004
Poota running Win XP sp2 and also tried it on Win Vista Basic
Anything else you need to know just ask.
Any help is really appreciated!!
Cheerz
Mike

Hmmmm, guess the problem is unfixable then....

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Just to make you aware, a new Zen Touch firmware has been posted on our site:
<TABLE id=Table5 borderColor=#cccccc cellSpacing=0 cellPadding=3 width=540 border=>
<TBODY>
<TR>
<TD colSpan=2><B>Filename: </B><B>ZenTouch_PCFW_L4__0_03.exe</B></TD></TR>
<TR>
<TD colSpan=2> ZENT-FWARE--L4
<DIV id=ShortDesc>This firmware upgrades your Creative Zen Touch player for improved functionality.
<DIV id=Fixes>
<EM>Fixes:</EM>
Improves player functionality when the Random and Next buttons are pressed.
Resets the Custom EQ settings when resetting your player's settings.
Improves the display order of the Touch Pad sensitivity settings.
Improves the continuous playback of WMA and MP3 tracks.</LI>
<DIV id=Notes>
<EM>Requirements:</EM>
Microsoft? Windows? XP, Windows 2000, Windows Millennium Edition (Me)or Windows 98 Second Edition (SE)
Available USB port (version . or higher)
Creative Zen Touch installed</LI>
<EM>Note:</EM>
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</LI></TD></TR></TBODY></TABLE>
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Hello.. I'm italian so i'm sorry for my bad English.. You try to understand to me, please.. I use Babel Fish translation for translation..
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