Upload has failed. Network failure
Hello.
Since i work with indesign cc, i have a trouble wit folio builder panel: Everytime the upload fails at first attempt, it appears this message:"Upload has failed. Network failure." Ever works when i retried, but not at first attempts. This is unworkable with large publications, with a lot of articles. I´ve wrote that this is a trouble with the acrobat.com service outage, i need a solution.
Thanks. Best regards.
Was successfully re-linking indesign files to my dps producer dashboard. Files had been converted to CC (from CS6)-- and was switching from v26 to v 28. Everything was working just FINE, until about 6pm yesterday-- I had re-linked almost 3/4ths of my files, then I began getting the NETWORK FAILURE notice.
This morning, I tried creating a new folio-- managed to upload ONE new file into the new folio, then got the same 'network failure' message on the next one I tried to upload.
These files are from a successful app-- already in the app store, but it sure doesn't work right now! IOS 7 ... #!#*?
It is not about where your files are-- or how much memory -- Something else is going on.
I know you guys will figure it out...and will be standing by, anxious to fix my app!
THANKS.
nancy p
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Issues Updating Articles - The upload has failed. Network failure.
Not sure if the server is being unresponsive or if it is something my end but for the last couple of hours I've had problems updating my articles - it's very intermittent, sometimes working but more often than not I'm getting the error -
The upload has failed.
Network failure.
Very frustrating...Was successfully re-linking indesign files to my dps producer dashboard. Files had been converted to CC (from CS6)-- and was switching from v26 to v 28. Everything was working just FINE, until about 6pm yesterday-- I had re-linked almost 3/4ths of my files, then I began getting the NETWORK FAILURE notice.
This morning, I tried creating a new folio-- managed to upload ONE new file into the new folio, then got the same 'network failure' message on the next one I tried to upload.
These files are from a successful app-- already in the app store, but it sure doesn't work right now! IOS 7 ... #!#*?
It is not about where your files are-- or how much memory -- Something else is going on.
I know you guys will figure it out...and will be standing by, anxious to fix my app!
THANKS.
nancy p -
Upload failed "network failure"
Why is it that I get upload failed "network failure" msg on folio builder, immedieatly hit retry and it goes thru, or after several trys it goes thru? Or sometimes it goes on the first try, and then I make a small change and the upload will not work again? My upload speed is 20 Mbps.
I am getting the same error message - I just updated the Folio producer tools that were released on OCT 10 for 5.5
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Twitter: Your upload has failed - always
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Get Speedometer on your phone. http://www.speedometer.mobiHi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive
2) Reboot
Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. IF this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
I keep getting this message when I try to upload a folio "The upload has failed. An unknown server error occurred during processing. Please try again". It happens every time, some articles do upload but some not.
Thanks Automator21 I manage to upload most of my articles successfully by starting again the whole process. But I have 4 articles that I can't upload, all of this articles have big size videos (one 50mb, other one with 70mb, other with 4 small 30mb videos). I could upload those articles by taking the videos out, but I want those videos on my articles.
I use Adobe Media Encoder to compress the videos and they are not in high quality, for example the 70mb file is an 640x480 8 min. long video. And they are all with H.264 encoding and .mp4.
Do you know how can I fix this problem.
Thanks! -
"The upload has failed.
There was a problem running a virus scan for the file. "
This is the message i get when tryng to update
any ideas?Error: "svr.VirusScanExecutionError"
An intermittent problem with acrobat.com's underlying virus scan component causes this issue. This issue happens occasionally on a small number of server instances.
The solution is to update the article again. Trying again typically routes you to a different host in the server array. -
The upload has failed. [Content.Error.ContentRead]
I receive this error:
"The upload has failed.[Content.Error.ContentRead]"
Any idea?
ThanksCheck the overlays in your source document. When you select the overlay frame, check for a yellow triangle in the Folio Overlays panel. For example, an image sequence overlay might be pointing to a folder that cannot be found. Let us know if you still keep getting this error.
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The upload has failed. [svr.VirusDetected]
Hi, when i upload an article i get this message
"The upload has failed.
[svr.VirusDetected]"
What does it mean? Can anyone help me?
ThanksWe are tracking this problem on another thread...
http://forums.adobe.com/thread/1048826?tstart=0
Thanks. -
The upload has failed.[svr.VirusScan Execution Error]
Hi there
I got this error after uploading an Article (some MSO with movies and link to other MSO), any idea where it from?
Thank you
AWe are having a lot of problems with the virus scan on large files. Rest assured, this is a very high priority for our next release, since it's impacting users across all Acrobat.com<http://Acrobat.com> products. We are currently testing the solution, and I'll report on our rollout when we release our R23 version.
I realize this is no consolation to those who are presently seeing this problem repeating itself. The best encouragement I can give is to pare down file sizes, sine the overall size of the file is the sole trigger of this failure.
Thanks for you patience, and look to Bob's release notes for news on the fix.
// James Roche
// I was born lucky -
The upload has failed. [Content.Error.ContentWrite]
Any ideas why I am getting this error. I have uploaded 9 files fine, for some reason the last one won't go.
Hey, same here… since last night. Did you find a solution?
Thx a lot,
Robert -
The upload has failed. [svr.Unknown].
What can I do to solve this?
If you get an "svr.unknown" error, see this tech note: http://kb2.adobe.com/cps/924/cpsid_92407.html
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ISE 1.1 - 24492 Machine authentication against AD has failed
We implement Cisco ISE 802.1X and Machine Authentication With EAP-TLS.
Authentication Summary
Logged At:
March 11,2015 7:00:13.374 AM
RADIUS Status:
RADIUS Request dropped : 24492 Machine authentication against Active Directory has failed
NAS Failure:
Username:
[email protected]
MAC/IP Address:
00:26:82:F1:E6:32
Network Device:
WLC : 192.168.1.225 :
Allowed Protocol:
TDS-PEAP-TLS
Identity Store:
AD1
Authorization Profiles:
SGA Security Group:
Authentication Protocol :
EAP-TLS
Authentication Result
RadiusPacketType=Drop
AuthenticationResult=Error
Related Events
Authentication Details
Logged At:
March 11,2015 7:00:13.374 AM
Occurred At:
March 11,2015 7:00:13.374 AM
Server:
ISE-TDS
Authentication Method:
dot1x
EAP Authentication Method :
EAP-TLS
EAP Tunnel Method :
Username:
[email protected]
RADIUS Username :
host/LENOVO-PC.tdsouth.com
Calling Station ID:
00:26:82:F1:E6:32
Framed IP Address:
Use Case:
Network Device:
WLC
Network Device Groups:
Device Type#All Device Types,Location#All Locations
NAS IP Address:
192.168.1.225
NAS Identifier:
WLC-TDS
NAS Port:
4
NAS Port ID:
NAS Port Type:
Wireless - IEEE 802.11
Allowed Protocol:
TDS-PEAP-TLS
Service Type:
Framed
Identity Store:
AD1
Authorization Profiles:
Active Directory Domain:
tdsouth.com
Identity Group:
Allowed Protocol Selection Matched Rule:
TDS-WLAN-DOT1X-EAP-TLS
Identity Policy Matched Rule:
Default
Selected Identity Stores:
Authorization Policy Matched Rule:
SGA Security Group:
AAA Session ID:
ISE-TDS/215430381/40
Audit Session ID:
c0a801e10000007f54ffe828
Tunnel Details:
Cisco-AVPairs:
audit-session-id=c0a801e10000007f54ffe828
Other Attributes:
ConfigVersionId=7,Device Port=32768,DestinationPort=1812,RadiusPacketType=AccessRequest,Protocol=Radius,Framed-MTU=1300,State=37CPMSessionID=c0a801e10000007f54ffe828;30SessionID=ISE-TDS/215430381/40;,Airespace-Wlan-Id=1,CPMSessionID=c0a801e10000007f54ffe828,EndPointMACAddress=00-26-82-F1-E6-32,GroupsOrAttributesProcessFailure=true,Device Type=Device Type#All Device Types,Location=Location#All Locations,Device IP Address=192.168.1.225,Called-Station-ID=e0-d1-73-28-a7-70:TDS-Corp
Posture Status:
EPS Status:
Steps
11001 Received RADIUS Access-Request
11017 RADIUS created a new session
Evaluating Service Selection Policy
15048 Queried PIP
15048 Queried PIP
15048 Queried PIP
15048 Queried PIP
15004 Matched rule
11507 Extracted EAP-Response/Identity
12500 Prepared EAP-Request proposing EAP-TLS with challenge
11006 Returned RADIUS Access-Challenge
11001 Received RADIUS Access-Request
11018 RADIUS is re-using an existing session
12502 Extracted EAP-Response containing EAP-TLS challenge-response and accepting EAP-TLS as negotiated
12800 Extracted first TLS record; TLS handshake started
12805 Extracted TLS ClientHello message
12806 Prepared TLS ServerHello message
12807 Prepared TLS Certificate message
12809 Prepared TLS CertificateRequest message
12505 Prepared EAP-Request with another EAP-TLS challenge
11006 Returned RADIUS Access-Challenge
11001 Received RADIUS Access-Request
11018 RADIUS is re-using an existing session
12504 Extracted EAP-Response containing EAP-TLS challenge-response
12505 Prepared EAP-Request with another EAP-TLS challenge
11006 Returned RADIUS Access-Challenge
11001 Received RADIUS Access-Request
11018 RADIUS is re-using an existing session
12504 Extracted EAP-Response containing EAP-TLS challenge-response
12505 Prepared EAP-Request with another EAP-TLS challenge
11006 Returned RADIUS Access-Challenge
11001 Received RADIUS Access-Request
11018 RADIUS is re-using an existing session
12504 Extracted EAP-Response containing EAP-TLS challenge-response
12505 Prepared EAP-Request with another EAP-TLS challenge
11006 Returned RADIUS Access-Challenge
11001 Received RADIUS Access-Request
11018 RADIUS is re-using an existing session
12504 Extracted EAP-Response containing EAP-TLS challenge-response
12571 ISE will continue to CRL verification if it is configured for specific CA
12571 ISE will continue to CRL verification if it is configured for specific CA
12811 Extracted TLS Certificate message containing client certificate
12812 Extracted TLS ClientKeyExchange message
12813 Extracted TLS CertificateVerify message
12804 Extracted TLS Finished message
12801 Prepared TLS ChangeCipherSpec message
12802 Prepared TLS Finished message
12816 TLS handshake succeeded
12509 EAP-TLS full handshake finished successfully
12505 Prepared EAP-Request with another EAP-TLS challenge
11006 Returned RADIUS Access-Challenge
11001 Received RADIUS Access-Request
11018 RADIUS is re-using an existing session
12504 Extracted EAP-Response containing EAP-TLS challenge-response
Evaluating Identity Policy
15006 Matched Default Rule
24433 Looking up machine/host in Active Directory - [email protected]
24492 Machine authentication against Active Directory has failed
22059 The advanced option that is configured for process failure is used
22062 The 'Drop' advanced option is configured in case of a failed authentication request
But the user can authenticated by EAP-TLS
AAA Protocol > RADIUS Authentication Detail
RADIUS Audit Session ID :
c0a801e10000007f54ffe828
AAA session ID :
ISE-TDS/215430381/59
Date :
March 11,2015
Generated on March 11, 2015 2:48:43 PM ICT
Actions
Troubleshoot Authentication
View Diagnostic MessagesAudit Network Device Configuration
View Network Device Configuration
View Server Configuration Changes
Authentication Summary
Logged At:
March 11,2015 7:27:32.475 AM
RADIUS Status:
Authentication succeeded
NAS Failure:
Username:
[email protected]
MAC/IP Address:
00:26:82:F1:E6:32
Network Device:
WLC : 192.168.1.225 :
Allowed Protocol:
TDS-PEAP-TLS
Identity Store:
AD1
Authorization Profiles:
TDS-WLAN-PERMIT-ALL
SGA Security Group:
Authentication Protocol :
EAP-TLS
Authentication Result
[email protected]
State=ReauthSession:c0a801e10000007f54ffe828
Class=CACS:c0a801e10000007f54ffe828:ISE-TDS/215430381/59
Termination-Action=RADIUS-Request
cisco-av-pair=ACS:CiscoSecure-Defined-ACL=#ACSACL#-IP-PERMIT_ALL_TRAFFIC-508adc03
MS-MPPE-Send-Key=5a:9a:ca:b0:0b:2a:fe:7d:fc:2f:8f:d8:96:25:50:bb:c8:7d:91:ba:4c:09:63:57:3e:6e:4e:93:5d:5c:b0:5d
MS-MPPE-Recv-Key=24:fa:8d:c3:65:94:d8:29:77:aa:71:93:05:1b:0f:a5:58:f8:a2:9c:d0:0e:80:2d:b6:12:ae:c3:8c:46:22:48
Airespace-Wlan-Id=1
Related Events
Authentication Details
Logged At:
March 11,2015 7:27:32.475 AM
Occurred At:
March 11,2015 7:27:32.474 AM
Server:
ISE-TDS
Authentication Method:
dot1x
EAP Authentication Method :
EAP-TLS
EAP Tunnel Method :
Username:
[email protected]
RADIUS Username :
[email protected]
Calling Station ID:
00:26:82:F1:E6:32
Framed IP Address:
Use Case:
Network Device:
WLC
Network Device Groups:
Device Type#All Device Types,Location#All Locations
NAS IP Address:
192.168.1.225
NAS Identifier:
WLC-TDS
NAS Port:
4
NAS Port ID:
NAS Port Type:
Wireless - IEEE 802.11
Allowed Protocol:Hello,
I am analyzing your question and seeing the ISE logs i can see that the machine credentials was LENOVO-PC. Do you have shure that these credentials has in your Active Directory to validate this machine ? The machine certificate has the correct machine credentials from the domain ? The group mapped in the ISE rule has the machine inside this group ?
Differently from the user authentication that happens with success because the domain credentials can be validate from the Active Directory and get access to the network. -
Sign in has failed. Network failure.
Hi All,
We are half way through updating an iPad issue and after rebooting because the upload was hanging in the Folio Builder we cannot log in due to network failure. Cannot sign into https://digitalpublishing.acrobat.com either under any log in.
http://status.adobedps.com/ is saying everything is fine, is anyone else having the same problem? Was working, if not a little slow, this morning but now we cannot access anything. Our internet connection seems fine and can access everything else.
Any help would be appreciated.
Thanks.You're not alone, check http://forums.adobe.com/message/5988644#5988644
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Portal failed to access remote resource due to network failures
Hi,
We have a portlet that allows users to upload files to a SQL Server database and make it available for other users to access. The portlet code is on our remote servers. Everything works fine in dev environment, but certain files fail in pre-prod and prod within the portal, but work fine when the code is executed outside the portal.
I keep getting this error:
Error - Portal failed to access remote resource due to network failures. Try again later or contact your portal administrator.
What could the problem be?
Thank you for your help.
RadIf the Studio service looks good on the remote server where Studio is installed (check that
the service is started and look in the Studio logs for any warnings or errors), you should
also verify the configuration settings in the Studio remote server object. Is it properly
configured and pointing to the correct remote server?
If so, check the portal servers access to the Studio server via the port specified in the remote
server (default is 11935). You can test this by doing a telnet test on the portal server. In a cmd
prompt (Windows) or on the CLI (Unix), type 'telnet [studioserver] 11935', where "<servername> is
the name of your Studio remote server. The screen should just go blank, meaning that there is
something accepting connections on that port on the given server. (We would hope it's the Studio
app and not another service occupying that port.) If you get "Could not open connection to the host"
or some such similar result, check that the network between the portal and the Studio remote server
is open (ie, make sure there isn't any port blocking or a firewall in place that would hinder the
communication between the two servers). -
An error has occurred while saving your changes to the server. Network failure.
When I'm importing my articles I get this message. "An error has occurred while saving your changes to the server.
Network failure. Do you want to try again?"
Any Help would be great.I had several fails yesterday as well. Not sure what the issue was. Haven't tried today, but I know there were 1 or 2 other people posting the same issue.
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