Uploaded my iPhone 4 with the iOS 6, not my desktop Mac tells me it cannot start sync
Uploaded my iPhone 4 with the iOS 6, not my desktop Mac (iTunes 10.7) tells me it cannot start sync - can somebody help
The next iOS update won't change this.
Are you able to transfer anything else from your iTunes library and computer via the iTunes sync process such as a movie, TV show, podcast, audio or print book, apps, and photos from your computer?
What is selected under the Music tab for your iPhone sync preferences with iTunes.
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I have a Macbook with OS X 10.5.8. I am unable to use my iPhone with the iOS 6 upgrade on iTunes.
I have a Macbook with OS X 10.5.8. I am unable to use my iPhone with the iOS 6 upgrade on iTunes. Apparently I cannot downgrade to iOS 5 on my iPhone. Please tell me I don't have to pay anything to be able to use my products......
Which version of iTunes?
iTunes 10.6.3 - http://support.apple.com/kb/DL1575
Unless this is a new iPhone 5 I believe the older ones will work with iOS6 and iTunes 10.6.3. If it won't, you will need to upgrade operating system version. -
I am trying to restore information on an older Iphone and am running into the difficulty of restoring my backup. The backup says its incompatible with the iOS on the old phone so it will not let me choose the latest iphone backup. Is there a way to update my old iPhone before I restore that backup? I already have tried to sync it with the latest version of ITunes. I am nervous to restore to an older backup in case the newer backup will not show up again.
What you have to first do is update your old phone using iTunes. Once done: Settings>General>Reset>Erase All Content & Settings. You should now be able to use that backup.
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Hi! I have an iPhone 4S with iOS 6.1.3 and I have iTunes 11.1.3.8. on my Windows 8. Now I can't sync my iPhone, because the device is not recognised by iTunes. Somebody have any idea why, or what can I do (except refresh the iPhone software) ?
Hi Drazse,
Thanks for visiting Apple Support Communities.
If your iPhone is not recognized by iTunes for Windows, the troubleshooting steps in this article may help:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
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HT4623 Why will my Iphone 4 not connect to internet on wifi nor data with the ios 6.1 update?
Why will my iphone 4 not connect to the internet on wifi nor data with the ios 6.1 operating system?
Settings > General > Reset > Reset Network Settings
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My son and I both have iphones with the same Apple ID. Since I installed iOS this morning I have started receiving all my sons texts and when I send him a text it is delivered to both of us. How can I remove my phone from the joint Apple ID and remove myself from finding out what he is up to during Freshers week!
You have to use a different Apple ID for your son.
Read this note:
iOS 5 & iCloud Tips: Sharing an Apple ID With Your Family
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After I upgraded my Iphone 4 with the ios 7.1.1 it locks up while sending text messages. I can usually send a few then will have to restart my phone(often more than once) to get it to send and receive messages again. I have done a back up and complete reset and that has not fixed the problem. Have been told that the ios 7.1.1 just isn't compatible with the Iphone 4 so that's why it is locking up so often, but I am hoping someone else may have a better answer since it can't be undone. Thanks!
7.1.1 is certainly compatible with the iPhone 4. Just try a reset first.
Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss) -
Why won't my iPhone sync with my computer? When I hook the phone up to iTunes I get a message that reads: iTunes could not back up the iPhone because the backup could not be saved on the computer. This never happened before.
Hey Janice Lucoff,
Thanks for the question. It sounds like you are experiencing issues backing up your iPhone 4s in iTunes, which is causing issues finishing the sync of your device. The following resource should help resolve your issue, as it refers to the exact error message you described:
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/TS2529
Thanks,
Matt M. -
I recieved my iPhone 5 3 weeks ago and the battery life completely *****! After doing a few things and maybe using it for about 30 minutes the phone start overheating like crazy then the battery starts dropping very fast. Does anyone know if it's a problem with the iOS or with my phone? And is anyone else expierenceing these problems?
It sounds like you have an app that is incorrectly continuously using data and power... from normal use the phone should NOT be getting that warm... only constant video playing via data like Netflix for example would result in that...
I'd say that you should remove all apps in the recent app tray... tunr phone off... then once you power back on...
Hold BOTH home and sleep wake buttons together until you see a white apple symbol... then release both buttons...
This will ensure you have no apps running...
I've experienced a hang up with mail while out and about that has resulted in this on my iPhone as well... Once I performed these steps it was fixed... it seemed like it got stuck and that's what caused the warm phone and battery drain...
I notived that when it gets stuck (mail app that is) I will see the text connecting at the bottom and it never changes to "updated" like it should... this is my trigger that it's gotten stuck.
Have not really figured out what causes mail app to get stuck yet... -
I recently received an update option with the iOS 6 for my iphone. After clicking ok, my phone wanted to conect to itunes. After that it wanted me to reset the phone and after all of this was done my iphone had a grey screen and now turns on and off again on its own with out ever going past a grey screen. It will not reconect with itunes of function at all. Please help
http://support.apple.com/kb/HT1808
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After updating my iphone 4S with the ios 6, I can no longer open my apps. HELP!
After updating my iphone 4S with the ios 6, I can no longer open my apps (Facebook, Instagram, games, Voxer, WhatsApp, Tumblr). It prompts me to enter my Apple ID. I enter my email address (what is listed everywhere as my ID) and it does not recognize that. I wondered if it is saved somewhere as something different so I went online to find it. When I go to the support page and request my apple ID, it takes me in circles to reset my password but never tells me my ID. HELP!
Hello JeepJackie
Check out the article to download your past purchases to your iPhone.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
After upgrading iOS 7 on my iPhone 5, the wifi is not working . It cannot detect any wifi nor am I able to enable wifi under settings. Is there a way for me to fix this?
Hi samer almasri,
If you are having issues with enabling Wifi on your iPhone you may want to try a couple of things to troubleshoot. First of all I would quit all open applications on the phone and try again. See this previous thread for how -
How do I close apps on my iPhone with iOS 7?
https://discussions.apple.com/thread/5581063
Next, I would try restarting the iPhone -
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/HT1430
If the issue is still present, you may want to restore the iPhone as a new device -
iOS: How to back up your data and set up your device as a new device
http://support.apple.com/kb/HT4137
Thanks for using Apple Support Communities.
Best,
Brett L -
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plug your phone in, open iphoto if it doesn't open automatically.
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Have you changed location (e.g., in a different country)?
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