Uploading Firmware Ops Sys Adm - Error encountered: The file could not be downloaded

Trying to upload the file using 8.6.2 of the CUCM Ops Sys Admin login. I am using a remote SFTP. I downloaded the firmware from the support section of the web. File: cmterm-7911_7906-sccp.8-5-2.cop.sgn
The Install/upgrade process finds the file then says.. Accessing the upgrade file, please wait
The Error Encounted: file could not be downloaded. a
There must be a log file somewhere. Any ideas?
Thanks!

Hi
Well - in that case I would take the easy option :-)
When you download the firmware, download the zip version. It may say 'for CUCM 4.x' or something similar.
Basically unzip it, then upload each of the files in the zip to the TFTP server manually through OS admin and then restart TFTP from serviceability.
Then you can apply it to a test phone and update the device defaults page when you are ready.
That way you can try different versions of firmware without adding lots of non-removable references to cop.sgn files to the system's installed options list.
Aaron

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