Uploading with Photoshop Album Starter Edition 3,2

Hello,
I´m using the edition for several years without any problems, now since a few weeks when I try to upload from my camera to the computer not all of the pictures are beiing uploaded.
Does anyone know what to do???
I´m using Windows xp
Greetings
Hans

[email protected] wrote:
> hello, I've been working with photoshop starter edition 3.0 for about 3 years and all of a sudden it does'nt work anymore. I've upgradet to edition 3.2 and still it does'nt work. The programm starts and then stops at initializing model. What can I do? I use windows xp.
> Thanks a lot.
Hi Anita,
For XP you do NOT need to upgrade. I would recommend uninstalling the
application, redownloading a fresh package and reinstalling. Remember to
put in your email address when you get the package so that Adobe sends
you a unlock code.
I think what you have run into is a minor problem with a file becoming
corrupted. The problem is, it is easier to just reinstall than to try to
figure out which file.
Your images will be fine as your catalog does not change.
Cheers

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