Upon opening PS or Illustator CC it asks me to sign it to the 'trial' even though I have an active C
Upon opening PS or Illustator CC it asks me to sign it to the 'trial' even though I have an active CC membership - how do I rectify this?
This is an open forum with a mix of program users and Adobe staff, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
Similar Messages
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I have tried everything Mozilla has suggested. Still when I click on a pdf, I get the message that the browser cannot open a pdf. I have gone through the help protocol, and it does not work.
I have uninstalled Firefox and reinstalled it, and still not able to open pdf files within the browser.
What else do I do, except go to IE or Chrome and just leave Firefox completely???A possible cause is the presence of a PDF plugin from an older Adobe Reader plugin in the plugins folder in the Firefox program folder.
See [[Troubleshooting plugins]]
See also:<br />
http://kb2.adobe.com/cps/405/kb405461.html - The Adobe Acrobat/Reader cannot be used to view PDF files in a browser<br />
http://kb2.adobe.com/cps/836/cpsid_83688.html - I can’t view a PDF document in my web browser<br /> -
i was at a hotel using wireless, but suddenly my computer shut down, saying something about a blue screen, when i turned it back on, it wouldnt fully load the games i play on facebook, so i tried a lot of things, then i downloaded mozzilla, nothing happens when i click on it so i tried to delete it but my computer says its running and i have to close it first, but i cant cos i cant get it to open!!!!!!!
Many thanks for responding. Your suggestion led me to this website:
https://support.mozilla.com/en-US/kb/Firefox%20is%20already%20running%20but%20is%20not%20responding
which infers the problem exists and seems to confirm the only way is to restart the machine.
Not being computer literate I cannot tell whether or not you can get around the 'lock/unlock' problem! What I need is an easy 'fix' but there does not appear to be one!!
Thanks for trying!
Cheers
Mike Barker -
I have always used Firefox with no problems but suddenly the window will not even open when I click the Firefox icon. No error windows appear either.
Hi pkuhne-
I am not sure why your Firefox stopped working all of a sudden. I would recommend uninstalling and then re-installing Firefox.
1) Get new download: http://www.mozilla.org/en-US/firefox/new/
2) Uninstall your current Firefox version.
3) Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
4) It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
Hope that helps -
Hi ..
Apparently, since my Imac only 'sees' 3,000 even though 4,000 Memory {physical maximum} has been installed - - it would appear that I can Never Install "LION" in ths Unit?? - - e.g. - need to remain w/ "Snow Leopard, 10.6" only, w/ all of it's updates??
Thank you!... Eli1938"this tip is ready for consideration"
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I downloaded and installed Illustrator CS6 in Feb, 2014. Now, when I try to open the program it is asking me to sign in for a trial use. What happened to my software and how can I reinstall it?
CS6 or Creative Cloud Reverts to Trial Mode
http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html -
I own CS6 - why is it asking me to sign up for a trial copy? I cannot open any of my files.
I own CS6 - why is it asking me to sign up for a trial copy? I cannot open any of my files.
Have you purchased the CS6 with a perpetual license? Or do you have a Creative Cloud subscription?
If you had the former, you'd have a serial number. If the latter, you'd use your Adobe ID to login to your subscription. -
On my iPhone 5, upon receiving a picture, when I touch the arrow to open it I just get a blank loading screen that never loads the pic! Didn't have this issue on my iPhone 4 running OS 6. Is anyone else having this issue?
Thank You, thank You ...so much......that feature made me crazy!
Ocean20 wrote:
This can be turned off in settings/accessibility/zoom. Then on the next screen turn off -
Even though I have checked "Automatically open all supported TIFF's" in Camera RAw Preferences - My tiff files do not open up in camera RAW. How can I correct the problem?
What kind of TIFFs? Are they multi-layered, for instance? ACR will not open layered files.
Due to the current unavailability of clairvoyants and mind-readers in the forum, we respectfully request you supply sensible, complete details.
BOILERPLATE TEXT:
Note that because this is boilerplate text, not all points may apply to any given, specific poster.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
My ongoing creative cloud account of three months purchased through Amazon suddenly went haywire and asked me to join a 30 day trial...I have a membership already....what happened?
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
lost my phone. reset my icloud password, now its asking me to sign in from the phone before i could use it on the web, and i need to access my icloud account from the web. what shall i do ?
Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do. -
i have lost my phone. reset my icloud password, now its asking me to sign in from the phone before i could use it on the web, and i need to access my icloud account from the web. what shall i do ?
Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do. -
1. I burned a small hole in my screen, is that fixable/replaceable? 2. Even though I have my 15" MacBook Pro set to open to empty screen when I open Safari, it constantly opens multiple previous pages. It doesn't seem to matter what I do it just reverts back to opening multiple pages. Major security risk, my bank pages have popped back up after my computer has been shut down, account numbers and all. I took my computer to an Apple store and the genious there tols me... "honey, you can't hold your laptop on your lap, that's the problem, it's getting too hot" he honestly said that. Could someone please help me? Thanks
Apple doesn't call its portable machines 'notebooks' instead of 'laptops' for nothing - using a MacBook Pro in your lap can cause some burns on your skin, poor ventilation, etc. So use it on a hard flat surface - not your lap, pillows, bedclothes, etc.
As for burning a hole in your screen, you'll have to revisit the Apple Store and see how much they would charge for a new screen. It's likely to be a bit expensive.
And if you've Safari set to re-open tabs when you restart, you can disable this feature -> Safari-Preferences-General.
Good luck,
Clinton -
Even though I have the Pages 5.0.1 installed as the default software, I still receive the message “You need a newer version of pages to open this document.” HELP!
Please clarify....
Mac OS X (10.4.6)
What your system profile shows yet, you posted in the ML forums. -
On opening google I get the message:"WARNING! Your Flash Player may be out of date. Please update to continue" - on clicking ok I am diverted to Flash Player Pro download site?? Is this a Adobe product? And why even though i have the latest flash player version I repeatedly get the message?
This is not a message that Adobe is providing, and I recommend that you not click on the link. It sounds as though you might have malware on your computer.
For more information, see: http://malwaretips.com/blogs/warning-your-flash-player-may-be-out-of-date-virus/ or http://wasconet.com/how-to-remove-warning-your-flash-player-may-be-out-of-date/
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