Upon starting lightroom i am getting a error message that reads

"Lightroom encountered an error when reading from its preview cache and needs to quit" i have followed other instructions by adding old to the program file names i have also deleted and reinstalled the entire program desperatley needing to get this problem fixed asap

You need to trash the preview cache. It’s in the main catalog folder.
Delete the folder with the ending Previews.lrdata
The default location for the Lightroom folder is normally Pictures/My Pictures if you did a standard installation.
Re-launch Lightroom after deleting the Previews folder.
N.B. do not touch files ending .lrcat

Similar Messages

I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program. How to I resolve this?

I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program. How to I resolve this?

Hi Noel,
I'm wondering whether your comment addressed to Lmono was intended for me Tmono.
You ask: "So why didn't you provide the same?"
It just didn't occur to me to do so.
My intent was to report that there was at least one other user encountering a similar problem. It occurred to me that Adobe might be interested in determining the scale of a problem which causes one of their best known products to fail to run quite so completely after a clean install
I also see that I misreported the OS I'm running - its Windows 8.
If there is further information I can provide which might be helpful in determining a solution, if someone could be specific about what would be helpful, then I will try to respond appropriately.
Perhaps the following from the event log:
Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
Faulting module name: igdfcl64.dll, version: 8.1.0.2875, time stamp: 0x507eff6d
Exception code: 0xc0000005
Fault offset: 0x0000000000809283
Faulting process id: 0x1f48
Faulting application start time: 0x01cfca332430f3a7
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\windows\SYSTEM32\igdfcl64.dll
Report Id: 659ea6c9-3626-11e4-bea1-9c2a70825e62
Faulting package full name:
Faulting package-relative application ID:
The X230 has Intel HD 4000 graphics support built in to the processor. Windows was pretty stubborn about refusing driver updates, but I just managed to get drivers from the Intel site to install and Photoshop is now running, so hopefully I need not try your patience any further.
In case anyone else has a similar problem and stumbles on this the way to install the driver that worked was to:
- download the zip version of the generic driver from Intel
- use the 'have disk' option in the windows dialog to install the driver - other paths in the UI did not work with windows refusing to install the driver.

I have successfully installed itunes10, then get an error message that reads, itunes was not installed correctly. please reinstall itunes, error 7 Windows error 127

I have successfully installed itunes 10, then get an error message that reads, itunes was not installed correctly Error 7 (Windows error 127)

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

HT1926 i am trying to download itunes 11.0 verision and am getting an error message that reads "feature ur trying to use is on a network resource that is unavailable" Can anybody help ?

I am trying to download the new version of itunes 11.0 but am getting an error message that reads "Feature your trying to use is on a network resource that is unavailable" Does anybody know how to resolve?

Which particular .msi file does the message go on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)

Im trying to convert a PDF into an excel document and I keep getting an error message that reads "An error has occurred while trying to access the service". WHat am I doing wrong?

Im trying to convert a PDF into an excel document and I keep getting an error message that reads "An error has occurred while trying to access the service". WHat am I doing wrong?

it seems my subscription had expired so I signed up again.. It was still having trouble so I repeated the sign up process again.. Then it worked perfectly.. Unfortunately, I think I just subscribed twice and need to cancel one of them. Ugh. Such a pain when I'm trying to get this project completed. I'll be canceling at least one of the subscriptions in the morning. Adobe is not my favorite company right now. None of this was intuitive. And trying to get help was an absolute waste of an hour.
Regards,
Nathaniel
[removed by moderator]

I keep getting an error message that reads: There is a problems with this windows installer package A program required for this install to complete could not be run. Contact your support personnel or package vendor. How do I correct this problem.

I keep getting an error message that reads: There is a problems with this windows installer package A program required for this install to complete could not be run. Contact your support personnel or package vendor. How do I correct this problem. HELP !!!!!!!!!!!!!!

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

I keep getting an error message that reads "to update application sign into the account you used to purchase it" I am trying to download Final Cut Pro X 10.0.9 I am signed in with the account that I purchased Final cut Pro X I don't have another acco

I keep getting an error message that reads "to update application sign into the account you used to purchase it"
I am trying to download Final Cut Pro X 10.0.9
I am signed in with the account that I purchased Final cut Pro X
I don't have another account I'm not sure what's going on

Welcome to Apple Support Communities
Open the Mac App Store and go to Purchases. Do you see Final Cut Pro X listed?
If so, open a Finder window, choose Applications in the sidebar and delete Final Cut Pro X. Then, go to the Mac App Store and download Final Cut Pro X for free.
If you don't see it in Purchases, see if it's hidden, and if so, unhide it > http://support.apple.com/kb/HT4928 If it doesn't work, contact with the Mac App Store support > http://www.apple.com/support/mac/app-store/contact

I keep getting an error message that reads: Not enough storage This iphone cannot be backed up because there is not enough icloud storage available. What does this mean? How do I fix it?

I keep getting an error message that reads: Not enough storage This iphone cannot be backed up because there is not enough icloud storage available. What does this mean? How do I fix it?

Try doing a hard reset:
Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears.
After that: go to Settings - iCloud - Storage and backup - turn off the iCloud backup
and backup with iTunes from now on
More info on backing up: http://support.apple.com/kb/ht1766
Or, if you prefer to keep backing up with iCloud, check out this article, it will help you understand how to manage the iCloud storage:
http://support.apple.com/kb/ht4847

Keep getting an error message that reads, "LR An error has occurred while creating the book on Blurb" An error has occurred while trying to create texts and fonts. Pleas advise as Blurb has said that it's a LR issue.

Keep getting an error message that reads, "LR An error has occurred while creating the book on Blurb" An error has occurred while trying to create texts and fonts. Pleas advise as Blurb has said that it's a LR issue.

Are you behind a firewall or double NAT??
What is the device that is immediately plugged into the main modem or router? Has that one been able to update?
It is plugged in of course isn't it.. no nasty join wireless anywhere??
The best way to work around these sort of problems is to simplify the network.. Plug each device directly into the main router.. by ethernet. You can trigger the firmware upgrade by wireless but use ipad or iphone version of airport utility and see what happens.

I purchased Premiere Elements 13 a few weeks ago, it downloads without issue, but I can't open it. I get an error message that reads "Elements 13 has stopped working" HELP!!!

I purchased this online, downloaded it without issue, and it won't open. I get an error message that states "Elements 13 has stopped working"
I have removed it and redownloaded it several times, and still no luck... HELP!
When I contacted Adobe support that's all they suggested, to reinstall...

taveliben
What computer operating system?
Uninstall, free ccleaner run through, and reinstall with antivirus and firewall(s) disabled is not a bad idea. But, let us look at some other
factors before that.
1. When you try to open the program, how far do you get....Welcome Screen - clicking on Organizer or Video Editor or other?
Have you tried to open the program directly from the Adobe Premiere Elements.exe file after you have applied Run As Administrator to that file?
2. Does the problem exist with and without the antivirus and firewall(s) disabled? Are you working in a school or company network?
3. Are you working with a pen and tablet device instead of mouse?
4. Is your video card/graphics card driver version up to date according to the website of the manufacturer of the card?
4. Do you have the latest version of QuickTime installed and are you running the programs as administrator?
Let us start here and then decide what next based on the details in your reply.
Besides uninstall/ccleaner/reinstall, we may next try deleting the Adobe Premiere Elements Prefs file or the whole 13 Folder in which it
exists or installing the program in a newly created user account with administrative privileges and trying to run the program from there.
But, let us rule in or out the first 4.
Any questions or need clarification on any of the above, please do not hesitate to ask.
Thank you.
ATR

I am getting an error message that reads "Cannot ___ because the scratch disks are full."

I have had Photoshop Elements 12 on my Macbook for less than a month (free Trial). For the past few days I keep getting an error message that says "Cannot ___ because the scratch disks are full. Can someone please tell me how to fix this problem?

How much free space is there on the drive where PSE is installed?

Having trouble downloading itunes on my computer. i keep getting a error message that reads: apple sync notifier.exe- entry point not found.

Hello, can anyone help me out there? Im having trouble downloading itunes on my computer.
Ikeep getting a error message reading:
#1 applesyncnotifer.exe- entry point not found.
#2 the procedure entry point sqlite3-wal-checkpoint could not be located in the dynamic link library. sqlite3.d11.
#3 service 'apple mobile device' (apple mobile device)
failed to start. Verify that you have sufficient privileges to start system services.

With Windows Explorer, navigate to your C:\Program Files\Common Files\Apple\Apple Application Support folder.
Copy the SQLite3.dll that you should find there, navigate to the nearby Mobile Device Support folder, and Paste it in there also.
Restart the programme all should be well
In case that your OS is (64 bit)
1. Open windows explorer, go to location C:\Program Files (x86)\Common Files\Apple\Apple Application Support
2. Copy file "SQLite3.dll"
3. Now paste it in the folder C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
4. Restart the programme, it should not display that message, it should be clear.
Good Luck

I cannot get i-tunes anymore. I tried the i-download. Still no help. I get an error message that reads The file "itunes Library itl" cannot be read because it was created by a newer version of iTunes. What can I do? tunes down load

I cannot get i-tunes. I tried the download, but no help. I get an error message The file "iTunes library itl" cannot be read because it was created by a newer version of iTunes. Any suggestions?

If you still have an issue you may have to see about using the iTunes version (application) included with Snow Leopard 10.6 from the installer or an another one if available online, and see if that will install.
Sometimes you may have uninstall the bits left in your system by the earlier (or later) iTunes installers; as they all leave a trace and these can stop a different version of iTunes from being installed.
Not sure if the following site/link will tell the method...
•Apple - Support - iTunes - install & update:
http://www.apple.com/support/itunes/install/
•Troubleshooting iTunes installation on Mac OS X:
http://support.apple.com/kb/HT2311
Good luck & happy computing!
ps: i see you resolved this issue. it's magic!

I keep getting an error message that read 'an error occurred saving your changes to Apple database" while trying to upload an ebook using itunes producer? What gives

I've been trying to upload a nebook using itunes producer but keep getting an error message ' an error occurred saving your changes to the Apple database. This may be a transient issue on the Apple side' What's going on? It's been giving me this mesage for the whole afternoon.

Hi,
Maybe the radio connection on the other end is not working. Hope this helps.
xxmitchxx90

I am getting an error message that reads "Cannot ____ because the scratch disks are full. How do I go about clearing this? I have a Macbook. Thanks.

I have only had Photoshop elements on my computer for less than a month (free trial). The past few days I am getting an error message whenever I try to do anything that reads "Cannot __ because the scratch disks are full." I do not know how to fix this problem. Any advice would be greatly appreciated!

Photoshop Elements Mac user
If your program is Photoshop Elements (any version) you have posted in the wrong forum. Somehow your thread has been posted in the Adobe Premiere Elements Forum (video editing).
Please re-post your thread in the Adobe Photoshop Elements Forum or wait for a moderator here to see your thread here and move it from here to there.
Photoshop Elements
Think about.....Sounds like you do not have enough free hard drive space for editing. In your Photoshop Elements Mac case, please check out Photoshop Elements/Preferences/Performance and the Scratch Disk area.
Photoshop Elements Help | Scratch disks and plug‑ins
ATR

Upon starting lightroom i am getting a error message that reads

Similar Messages

Maybe you are looking for