UPPER HALF OF CAMERA SCREEN IS BLACK
WHY IS THE UPPER HALF OF MY CAMERA SCREEN on my iPhone 6 BLACK?
Hey janetfromhingham,
Thanks for the question. If I understand correctly, half of the screen is black when using one of the cameras. I would recommend that you read this article, it may be able to help the issue.
Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support
You see a closed lens or black screen
If you see a closed lens or black screen when you open the Camera app, try these steps:
Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
Force the app to close, then open the Camera app again.
Restart your device, then open the Camera app again.
If your device has a front and rear camera, try both cameras by tapping (camera swap icon). If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
Thanks for using Apple Support Communities.
Have a good one,
Mario
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Try:
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Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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And what you are editing
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Hello szpryczek,
Thanks for using Apple Support Communities.
To troubleshoot issues with your iPhone camera, please follow the steps below.
Camera
Camera isn't functioning or has undesired image quality
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
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Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
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Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
Note: Video-recording features are not available on original iPhone or iPhone 3G.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
If the issue persists after the previous steps, please click the link below to contact Apple Support.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Take care,
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Hello scgreco,
I would be concerned as well if my iPod nano screen had stripes and was partially black. I found a resource that I think would help in a situation like this.
I recommend following the steps in this troubleshooting assistant for your iPod nano model:
iPod Troubleshooting Assistants
http://www.apple.com/support/ipod/five_rs/
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Greetings leaoneill1,
Welcome to the Apple Support Communities!
I understand that when you open the Camera application on your iPhone you see only a blank black screen. I understand that you are using camera applications that were downloaded from the App Store as well, but for troubleshooting purposes, please troubleshoot with the built-in Camera application. To troubleshoot this situation, please use the attached article as a resource.
Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support
You see a closed lens or black screen
If you see a closed lens or black screen when you open the Camera app, try these steps:
Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
Force the app to close, then open the Camera app again.
Restart your device, then open the Camera app again.
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Cheers,
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