Upper half of video is missing (black screen) - Help!!

I'm working with Adobe Premiere Pro CS6 and I have all updates installed. This is my first time posting and I've only been using CS6 for a few months so I'm still a newbie. That being said here's my dilemma: a project I had worked on yesterday without any issues is now missing the upper half of the video. I didn't have a problem before and this is the first time I'm having to deal with this. For some reason, the problem is only occuring when I use files larger than 1GB. When I switch to a lower quality video file that is 160MB, for example, I don't have the problem of missing the upper half of the video. I also tried exporting to see if the problem gets corrected during the export process but it also comes out missing the upper half of the video. 
Any help would be greatly appreciated. Thanks in advance.
Marisela

More information needed for someone to help... please click below and provide the requested information
-Information FAQ http://forums.adobe.com/message/4200840
Operating system and hardware details, including brand/model graphics adapter and device driver version
IF you have nVidia... How to determine your nVidia driver version
Right click in any open area of the Windows desktop
Select NVIDIA Control Panel from the popup window
Select SYSTEM INFORMATION at the lower left corner
Driver version should be the 1st line in Details
I have a GTX285 using driver 296.10 and Win7
And what you are editing
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037
What is a CODEC... a Primer http://forums.adobe.com/thread/546811
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/
For Mac http://mediainspector.massanti.com/
Does your sequence match your video?
See 2nd post for picture of NEW ITEM process http://forums.adobe.com/message/3776153
-and a FAQ on sequence setting http://forums.adobe.com/message/3804341

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