Uprading Phone questions to a confused person?

So um I'm going to upgrade my phone in about a week. My contract was previously set from the LG EnV 3 but I lost that one so I had my mom's old phone and I was still able to keep that contract. Anyway, I have several questions regarding upgrading my phone. I tried contacting the verizon wireless store from the information given from the "Contact Us" on this website but it didn't work for some reason.
Anyway, my first question is how much will the verizon company give for an upgrade? I've been hearing it's anywhere from $25 to $100. Next week, my two year contract will end so does that mean I'm going to get $100, and hopefully not just $25, for my upgrade?
Next, I heard in some droid forum that if you're contract is expired and you are getting an upgrade after or when your contract expires, you get an extra $50 off of whatever you're buying? Is this true?
Third, I have a $50 giftcard to bestbuy. Can I use this giftcard to buy a droid phone (Incredible or X2 or something like that) from bestbuy and still have the same coverage and data plan or whatever?
Yeah I got my LG EnV 3 as a surprise present and they handle the monthly payments and all the stuff so I'm new to all of this.

Smartfonefan wrote:
So um I'm going to upgrade my phone in about a week. My contract was previously set from the LG EnV 3 but I lost that one so I had my mom's old phone and I was still able to keep that contract. Anyway, I have several questions regarding upgrading my phone. I tried contacting the verizon wireless store from the information given from the "Contact Us" on this website but it didn't work for some reason.
Anyway, my first question is how much will the verizon company give for an upgrade? I've been hearing it's anywhere from $25 to $100. Next week, my two year contract will end so does that mean I'm going to get $100, and hopefully not just $25, for my upgrade? This depends on a few things. The credit you're referring to is called the NE2 discount. This discount only applies to the primary line on the account, and the price depends on your calling plan and the last time you signed a contract. This program was done away with in January of this year, so if you DO have any left to use, it will be your last one. If you log on to My Verizon (you must be the account owner) it will show you how much of a discount you have to use, or you can call Customer Service. This credit does expire 6 months after you become eligible (so, 6 months AFTER your 20 month point of your contract is fulfilled)
Next, I heard in some droid forum that if you're contract is expired and you are getting an upgrade after or when your contract expires, you get an extra $50 off of whatever you're buying? Is this true? This is the same thing as the credit I spoke of above. Verizon doesn't "give you" anything for an upgrade - just the NE2 credit if you're eligible.
Third, I have a $50 giftcard to bestbuy. Can I use this giftcard to buy a droid phone (Incredible or X2 or something like that) from bestbuy and still have the same coverage and data plan or whatever? 3rd party retailers often have their own contracts and return/exchange policies, as well as warranties and insurance. Just be sure to read everything very carefully and know what you're signing up for. 3rd party retailers do not honor NE2 credits - those can only be redeemed through Verizon. Remember, if you choose to go with Best Buy and you do in fact have an NE2 credit on your line - you will lose that for good.
Yeah I got my LG EnV 3 as a surprise present and they handle the monthly payments and all the stuff so I'm new to all of this.
Also please remember that since you're upgrading to a smartphone from a feature phone, you'll have to add one of the new tiered data plans. If you had a data plan on your EnV3, it will not be grandfathered in due to it being a feature phone.

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