Urgent 2nd request CS6 photoshop not found after downloading and putting in valid serial #

CS6 photoshop not found after downloading and putting in valid serial number. Only extended version shows up as available. How do I just download CS6 photoshop only?? only the CS6 PS extended version shows up as downloaded.
I have no idea how this forum works or weather or not this has been posted let alone answered. Can someone from Adobe please help me asap
Thanks!

check your duplicate post.  there are two responses.

Similar Messages

  • CS6 photoshop not found after downloading and putting in serial number

    CS6 photoshop not found after downloading and putting in valid serial number. Only extended version shows up as available. How do I just download CS6 photoshop only??
    Thanks!

    Nowhere during the installation does it give me the option to select the previous version I purchased! This is a new install on a new computer because my other computer no longer works. There is no option for me to select CS6 PS (NON EXTENDED) on the download from Adobe! When I install it only installs the extended version and tells me my serial number is valid but not for the extended. When you provided the link to the page that has the downloads, all that loads is the extended version. Can you please give me a link to the CS6 (not extended) so I can get back to work? I also was able to get the hard drive out of my computer that no longer works and put it on my new computer I'm trying to install CS6 on and the installer gave me NO OPTIONS to enter my old serial#.
    This is beyond frustrating!!!! I have a computer go out on me, and have to buy a new computer, then when I try to install CS6 PS it will not install. In the meantime I'm trying to keep my small business going to stay in business. I can't call any one from adobe. All I can do is send emails to get this resolved and wait.
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    Thanks for the suggestion - but I eventually tried again and was able to contact via "chat" to someone qualified to help. The problem was that in my existing "bridge" - preference was (I think by default) - checked to startup in background on Login. I did not realize this - because I don't think I set it that way in the first place (maybe I did a few years ago) - and I could not see anything in task manager to suggest that bridge was running an application or any process - but when I learned this - I was successful in installing PS CS6.
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