Urgent - Can't export avi to mpeg

Hi
I have a completed project, it's a .avi file and I need to encode to mpg but the encoder just gives me the message it has stopped working.
I have no problem rendering out to avi's but not mpegs.
I have Vista Ultimate 64, my premiere CS4 is up to date, what's wrong?
Thanks
Emma
I

Hi
I do have mpeg encoding options in Premiere so I think I am still operating in the full version.
I started off making 15 minute project in After Effects CS4 then took it to final edit in Premiere CS4 4.2.1 as a lossless .avi for Pal DV 4:3
In Premiere I added soundtrack and rendered off again as PAL DV 4:3 and got an.avi and .wav file at 42000Khz.
I have Matrox RTX2, ATI Radeon 4800, 12 Gb RAM, 3 internal HD, Windows Ultimate 64 bit and everything else is up to date
If I were to make an mpeg in Encore for DVD it would work OK ( Idon't want a DVD - just a stand alone Mpeg).
I suspect the problem is pilot error.
I did try to render it to mpeg in After Effects and I get a music track and the first frame of the movie only.
I note that if I mess about with Mpeg settings in Premiere it takes longer to "stop working".
Any info on generic settings for a 15 minute mpeg at 720x576 would be really helpful .... perhaps before I go looking for worse problems than my own ignorance.
Thanks a lot
Emma

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