URGENT!!! Cant send pictures on BBM

Hello everyone,
My bbm was working fine for a year, but since last month, i cannot send pictures ... I tried to google it alot, normally the things that come up suggest that I need to resize the image etc etc ... but my problem is different ... When i choose a picture to send it ... there r two buttons i m supposed to choose from ... "Send" and "Cancel" ... I keep moving my trackpad but it never goes to the "send", it only highlights the cancel button ... Its like its not even an option ... I used to send pictures just fine before, dont know whats up with it now ... I cant even highlight "send" apart from choosing it as an option ... Plz help ... I have tried deleting bbm, re installing it, everything worked fine but still, cant send pictures ...
Plz help ...

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
Now, try the send option again.
If it still does not work, you need to call the technical support for your mobile carrier and tell them to have this issue escalated to RIM level tech support.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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Similar Messages

  • Cant send picture through BBM need help

    Hi there>>>>>
    Im having problem sending picture using BBM, but I can send picture through groups..........have these happened to anyone.........any advice n help appreciated
    thank you
    mo

    Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
    Now, try sending the picture.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Cant sent pictures from bbm

    Hi,
    I am using curve 3g - i upgraded to the new bbm - version 6.0.0.129
    i cant send pictures- when i connected it to my comp and reinstalled the software and use the old bbm i can send pictures but the minute i upgrade it to the new bbm i cant - pls done tel me to use the old bbm as i need the new version for caro , foursquare etc - pls resolve this - i think a lot of curve users are facing the same issue

    If this happens on Windows systems it is because the Windows Photo Viewer and Live Photo Gallery may ignore the EXIF orientation of the photos. This data tells the viewer which way is up.
    See here for discussion and details from Microsoft on how this may be fixed on Windows:
    http://answers.microsoft.com/en-us/windows/forum/windows_7-pictures/windows-phot o-viewer-or-live-photo-gallery-does/a161c8da-c1ce-4347-a92e-724f9e535c15
    You can also avoid this problem by taking photos in landscape mode with the iPhone/iPad held with the Home button to the right. In portrait mode keep the Home button down.

  • My camera  icon is not working on my sms so i cant send picture with sms? what to do?

    My camera  icon is not working on my sms part?
    so i cant send picture with sms? what to do?

    Double tap Home button, delete Camera app in multitask-bar.
    Do a
    Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
    By the way, picture go through as MMS not SMS, do you have a SMS/MMS plan with your carrier?
    Have you spoken with them?

  • Problems sending pictures through BBM

    Device info
    Your carrier: SaskTel
    Model info and OS version: Tour 9630 v5.0.0.419
    Apps and free space
    File free before and after: 50725263 Bytes Before; 78361895 Bytes After
    Did a battery pull fix your issue? NO
    Apps installed and their version if possible:
    Third Party
    Blocked Traffic Free 2.3
    FourSquare 1.9.9
    Imagining Theme 2.0
    Media Player 1.0.5
    MySask411 1.2
    Pixelated 2.4
    ScoreMobile for BlackBerry 1.7
    WeatherEye 2.0.2.6
    Add-on
    BlackBerry App World 2.0.1.12
    BlackBerry Application Centre 5.0.0
    BlackBerry Maps 5.0.0
    BlackBerry Messenger 5.0.0
    BrickBreaker 5.0.0
    Documents To Go 1.008.012
    eBay 1.0.3.5
    Help 5.0.0
    Klondike 1.4.8
    MemoPad 5.0.0
    Password Keeper 5.0.0
    Sudoku 1.0.11
    Tasks 5.0.0
    Texas Hold'Em King 2 2.3.0
    Word Mole 5.0.0
    Question
    I have recently tried sending pictures through BBM to other contacts with various BlackBerry devices. There seems to be a problem when trying to send pictures that I have saved on my memory card (Lexar 8GB MicroSD) that have been sourced from the internet (via the Mobile Browser). The pictures have been saved from websites such as wikipedia and facebook and I haven't been able to send any of the pictures over BBM. I also tried saving other pictures from the internet to my computer and transferring them onto my memory card with a USB cord and then trying to send the pictures with BBM; same result: they would not send. 
    There are two processes I have followed and they are detailed below:
    1) Through BBM Chat Window
    - Conversation window with contact is open
    - Hit Menu Key > Send Picture
    - Picture Selected
    - Set Caption window displayed, caption selected. Press Send
    - Select Image Size window displayed
    - Image Size selected (I've tried selecting different image sizes with no change in result)
    - Press OK
    - Nothing happens, screen returns normal. No loading sign, nothing. Its like nothing ever happened
    2) Through Media Browser
    - Picture Selected in Browser
    - Hit Menu Key > Send or Share > Send to Messenger Contact
    - Dialogue Box appears: "Send File 'file name here' to Contact Name"
    - Select OK
    - Select Image Size window displayed
    - Image Size Selected (I've tried selecting different image sizes with no change in result)
    - Press OK
    - Nothing happens, screen returns normal. No loading sign, nothing. Its like nothing ever happened
    Also this ONLY happens when I'm trying to send pictures that have been saved from the internet (through mobile browser). Pictures that I have taken with the camera have always sent to contacts fine, please note that pictures from the camera are saved to the same memory card (Lexar 4GB MicroSD).
    If you can provide any insight to this recurring problem, or need more explanation/information, please reply!
    Thanks,
    Stefan

    taniabergh wrote:
    It gives me an error that says "Upload failed: Jsonexeption: Jsonobject text must begin with '{' at character 1 of http/1.1 501 not implemented Connection: close server: Whatsapp-mms/2 content-length: 41 Content-type: text/html."
    I've never seen that error before. I suggest you do a backup first, Ensure the BlackBerry smartphone is running the most current version of BlackBerry Device Software. For more information on updating the BlackBerry Device Software, see KB16068.
    Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

  • Trouble sending Pictures through bbm and Whatsapp

    Everytime I send Pictures through bbm or Whatsapp it doesn't go through. I have changed my sd card and ever restore my phone to factory defold and even deleted the apps and reinstalling it but still does the same no pictures go through. But I do recive them thou. Help????

    taniabergh wrote:
    It gives me an error that says "Upload failed: Jsonexeption: Jsonobject text must begin with '{' at character 1 of http/1.1 501 not implemented Connection: close server: Whatsapp-mms/2 content-length: 41 Content-type: text/html."
    I've never seen that error before. I suggest you do a backup first, Ensure the BlackBerry smartphone is running the most current version of BlackBerry Device Software. For more information on updating the BlackBerry Device Software, see KB16068.
    Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

  • Why i cant send pictures

    after i upgrated to the 6.0 i cant send pictures. Why is that?

    troubleshooting message http://support.apple.com/kb/ts2755
    also go to settings - message - make sure everyting is correct.

  • HT1688 i have at&t pre pay and i cant send pictures to friends  using iphone 4

    i have at&t pre pay...i cant send pictures on my iphone 4?

    AT&T does not permit the use of iPhones or any other smart-phones on pre-paid plans. You will have to pony up for a post paid plan that can be properly provisioned for an iPhone.

  • Cant send pictures to non iphones

    cant send pictures to non iphones

    Check Settings>Messages>MMS Messaging and make sure it's set to "On". Make sure you have an active data connection (either cellular or WiFi). Contact your carrier and make sure that your account is properly set up for MMS.

  • HT4203 I cant send picture mail

    I cant send picture mail...

    Is Cellular Data enabled?  It is required for MMS messages.
    Is MMS enabled in Settings > Messages?

  • BBM 6 - cant send pictures and then app disappeared from phone altogether!

    HI i have a Curve 9300 and recently upgraded to BBM 6
    At first it worked ok but the functionality to send pictures and all other files through BBM was not available - it wasn't even a selection in the main menu. When I tired to go through the pictures folder sending to a bbm contact was not an option.
    since then i had to reboot the phone and the BBM icon has disappeared. It is noted as installed on my app world listing but I cannot run it or open it and icon has disappeared from my menu!
    Please help! I use this to keep in contact with my husband who works overseas so I need to fix this asap, even if I could downgrade to the previosu version that would be great but i don't know how to find it to download!
    K

    After performing a quick search on the web, the easiest way to reinstall BBM is to do the following:
    The easiest way is to use BlackBerry Desktop Software. After connecting your Berry, select Apploader, then Add-Remove. Check BlackBerry Messenger, or make sure it’s checked. Select finish. As with all Desktop Manager transactions, make sure you back up your device before executing. You never know what can go wrong during the installation process (like tripping over the USB cord when running out to answer the phone…grumble grumble grumble).

  • Sending picture on bbm doesn't work

    Hey guys
    Since I upgraded bbm to the latest version and I can't send pictures to my bbm contact
    When I send a picture it show me this message ”Picture has been sent to... "
    But when ask my friend if the picture had arrived or not he reply with no
    I have 20 contacts in bbm and they say the same thing
    Is there any solution ?

    I have the same iusse .. I think BlackBerry team work to resolve this problem
    If U like my post click on LIKE

  • Cant send picture messages on iphone 4

    i recently purchased a 8gb iphone 4 and up untill a week ago it has been fine but recently on texts i havent been able to send picture messages i can send normal texts and i can resive picture messages its just every time i go to send one it stops sending on the bar at the top and a sighn has appeared i have looked around the internet and i cant find how to solve this problem
    please can someone help
    nick

    http://support.apple.com/kb/ts2755

  • TS4268 i cant send picture messages from my 4 s on vodafone au

    Hi Guys.
    Can anyone out there solve this issue for me please.
    I cant send a picture message from my 4 s, but I do recieve them! I thought if I received them then I should be able to send them.
    I am stumped here!

    Hi there frankconway3,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/ts2755
    -Griff W. 

  • I have unlimited texting but i cant send picture messages

    why cant I send picture messages if I have unlimited texting

        What a great question, banks1976. Do you get an error when trying to send a picture message? Have  you been able to get any picture messages? Go to settings>general>cellular>enable data
    Also, ensure data roaming is on from settings>general>cellular>roaming>enable
    This guide is also a great help http://vz.to/MLDgRr.
    Please let me know how this works.
    TamaraH_VZW
    Follow us on Twitter @VZWSupport

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