URGENT Dual Layer Drive question - PLEASE HELP

I have just completed a 28 hour compression of a 720p feature movie for a public screening tonight, and the file size is a little too big for a standard DVD.
The solution seem to me to be to purchase an external dual-layer burner.
1) Can someone recommend a burner that is compatible with my system, which is a G5, Dual 2Ghz with Final Cut Studio, Ver 1?
2) Since I have never needed to work with dual- layer discs before, is my thinking flawed here? These dual-layer discs WILL play back on a standard DVD player, right?
Although I have been an editor for 23 years, I have never had the need for a larger DVD format than the standard 4.7gb DVD-5 disc, so I am feeling like a real rookie right now.
I hope I am on the right track here, and that someone can guide me into the light! As always, I appreciate any and all help.
Van

I've used only internal Dual layer, Opticarc AD-7170A that shipped with new Mac, and Pioneer DVR-108 that I put in my old G4.
The pioneer 108 has been a wonderful burner (reg and DL) over all other burners for me, but is a old model.
I have used the Pioneer 108 with a firewire external HD case with no problem (as a option)
Roxio's Toast is a must (by all accounts) to regulate the burn speed. Never a problem for me... I have read the slower the burn the better the disc reading by the player, I usually burn at 2x for DL then check on a very old Sony.. if it plays there it plays everywhere...
Verbatim DVD+R DL media has worked also with no problem.
Hope this info helps!
Best!

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DTL won't eject on dual layer disc "deadline please help"

Hi everyone, I'm working on the 2 discs dualayer dvd-9. My 2nd disc went fine & the replication house is very happy. However my 1st disc is failed. I need help from a guru quick.
Ok here's the 1st deal:
on my 2nd disc, DSP4 ask me to insert the 2nd dlt for layer 2 after it finished formating layer 1 & the dtl is rewinded back to the begining & the GREEN unload button is ON meaning I can take out the first layer & put the 2nd dlt in for the next layer.
BUT on my 1st DISC, the GREEN button doesn't pop up & it keeps on rewinding & writing the 2nd layer over the 1st layer. It doesn't give me a chance to take the dtl out. When I actually click on the unload button it ejected out & DSP4 is crashed.
Should anyone one know why?
thankx
JP

Hi Matthias,
Yes, we have a verifier here which pick up most of the spec problems plus we have a Snell and Wilcox mpeg analysis tool.
We no longer use DVDSP for authoring because of the high failure rate of it's navigation. In addition about 5% of the time DVDSP creates faulty build but as far as the compiler is concerned it has done a fine job. Then separately to this 5% of DVDSP's writes to tape are also faulty for various reasons.
Part of the original problem was found to be the Adaptec SCSI card. But this only accounted for a small percentage of the failures. The rest was down to poor write control from DVDSP.
We do 20 - 30 DVD's a week. So obviously this is not a viable solution. But also why we are acutly aware of the problems with the workflow.
Have fun.

On a T61 Windows XP Pro, C DRIVE Questions, please help.......

Hello Forum......My C Drive is almost full and Ive deleled loads and its not improved my free space, I add up what I think Im using all this memory on nearly 24G.....I deleted 3games worth 3050mb and no change, Im still at 399mg left free......I was wondering if it is possible to transfer 25 gigs memory from my T Drive, to my C Drive, as I got 124G there nad it dose'nt look like that drive gets used, hardly at all.......I looked at a pal's laptop and he has everything I have and he has 20G free memory left on his XP Pro........Im just cant figure what else to do.........help needed..thanking you,yours sincerely....liamo

You can't really move much to the other drive without some serious tweaking of the Windows Registry.
What you can do, however, is move your "My Documents" directory (right-click on it and chose properties and location, or something akin to that), and start installing programs and games onto the other drive (which will probably involve chosing advanced installation when installing).
What you CAN do, however, is get a partitioning-program, like Partition Magic or something similar, and expand the size of the C:-drive, given that you only have one harddrive partitioned into two partitions.
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Quicksilver Powermac G4 DVD drive question, please help!!

Hi Guys I really hope someone can help me.
I have got a Quicksilver powermac G4 (2001) it has only an internal CD drive. I have purchased the lastest tiger series a s cds to be up to date. However, I've the got the computer mainly for recording music. I have Cubase system which requires a dvd drive. Can anyone recommend a external dvd drive I can use that is good enough for my mac and recording. I am frightened to buy an internal drive as I've no idea how to install one.
Will be so grateful guys,
Hannah

Hi
The Pioneer DVR-110D (or newer DVR-111D) is a popular choice, works with Tiger and burns both CDs and DVDs. Here in the UK they cost around £30 and in the States around $40 I think.
The following tips may also help with installation, although most are fairly obvious:
1. Try and use the right sized screwdriver, one that fits snugly into the screws, so you don't risk chewing up the screw heads.
2. When you're removing the old drive from the computer, get someone to hold it as you undo the screws and disconnect the cables, so you don't risk it dropping onto the logic board.
3. The power cable can be a tight fit, so you may need to pry it off the old drive with your finger nails or gently rock it from side to side. Don't pull directly on the cables though.
4. The power cable and ribbon cable connectors are keyed (or shaped) so they'll only fit one way. If you're having trouble connecting them to the new drive, make sure they're the right way up.
You'll also just need to check the new drive is configured correctly. On the back there should be two rows of pins with a small jumper block. By moving the jumper block between different pairs of pins, you can configure the drive as master, slave or CS (cable select). It needs to be set to master. The drive should come with instructions or have a sticker on it indicating which pair of pins is master.
I hope this helps.

Iomega hard drive question -- please help!

I am trying to use my iomega desktop hardrive usb 2.0 and the instructions are pretty clear up until the step where it says:
"select the partition needed for your mac:
GUID partition table for bootability on an intel-based mac computer
Apple partition map for a powerPC-based mac"
The specs for my mac are as follows:
2.16 GHz Intel Core 2 Duo
1 GB 667 MHz RAM
Macintosh HD
I was thinking of choosing the GUID, but I am not sure and I don't want to mess up because there are no further instructions and I am clueless as to what to do!

Yes, use GUID.
Check out the new remodeled MacOSG website! 24-hour Apple-related news & support.
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My internal hard drive isn't being recognized on my macbook pro but when I put the HD in my Mac Pro (desktop), the desktop computer recognizes the HD. When I insert the installer CD on my laptop, it also doesn't recognize my hard drive. Please help!

My internal hard drive isn't being recognized on my macbook pro but when I put the HD in my Mac Pro (desktop), the desktop computer recognizes the HD. When I insert the installer CD on my laptop, it also doesn't recognize my hard drive. Please help! Thank you!
I've also been getting an image with the folder and question mark. I've tried everything on the apple support page but it doesn't seem to work either.

Well, I tried all of your suggestions and they didn't work -- no surprise because I was trying to backup to my external c.d. disk. Duh! The application for the home is in the mail.

17" G4 Powerbook no "Dual Layer" drive...

A friend asked a question this morning that I did not have the answer to;
"Can a G4 Powerbook's non dual-layer DVD drive read a dual layer install disc?"
We discussed it for a bit and then I decided to turn to the minds on the forum here. I viewed the post by - "a brody" from Dec. 23, 2009 - but no specific answer jumped out at me concerning this particular question.
a brody - "I don't have a dual-layer drive, can I install Tiger or Leopard?" (Dec 23, 2009)
The drive in question is a Matshita DVD-R UJ-845E. This Powerbook was manufactured in 2005. (Forgive me if this has been answered some place else on this forum).
Regards

Hi Templeton, Happy Holidays.
Thanks for your response. I was speaking to a qualified person about this before I returned to the forum and saw your answer. We all agree apparently, concerning reading "DL" discs on this type of "SL" drive.
The additional info I got, (concerning any "Apple OS upgrades") was that the "Leopard" OS program series was written as an "interim" OS during the transition period from the older G4 Powerbooks to the newer "re-chipped" Mac computers; thus the Leopard OS disc's ability to be read by the older optical drives found in many of the G4 Powerbooks.
Thanks again!

I don't have a dual-layer drive, can I install Tiger or Leopard?

Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
Mac OS X 10.4 Tiger, and Mac OS X 10.5 Leopard come on what appear to be larger than 4.7 GB discs. This does not mean you need a dual layer drive to install them. Some Macs capable of installing Tiger or Leopard came with a built-in CD-RW, or CD-ROM drive. For those a compatible Firewire DVD drive for booting Mac OS X can work instead of replacing the internal drive. Tiger also came in a limited edition Media Exchange Program CD installer package, which you may be able to find in the open market. The limitation for each is dependant on other hardware:
1. If your Mac shipped new with no Firewire, you may be able to install Tiger a special third party addon software known as XPostFacto.
2. If your Mac shipped new with less than 867 Mhz built-in processor (including dual processor 800 MHz or less), you may be able to install Leopard with a special third party addon software known as Leopard Assist.
3. If your Mac shipped with a processor upgrade card installed, and #2 is true, a firmware update may be available from the processor upgrade card vendor that allows Leopard's installation.
4. Tiger needs at least 256 MB of RAM.
Leopard needs at least 512 MB of RAM.
If you have a lot of dashboard widgets, you may need to increase RAM to improve performance on either operating system. The RAM needs to follow Apple's specs to ensure smooth operation. Only get RAM with a lifetime warranty.
5. Officially you need for Tiger:
"At least 3 GB of free disk space; 4 GB if you install the XCode 2 Developer Tools" from: http://support.apple.com/kb/HT1514
And officially for Leopard you need:
"9 GB of available disk space or more" from http://support.apple.com/kb/HT3759
However, I would add to that if your hard drive doesn't have at least 15% of the drive free in addition to that, you may experience significant slowing down in the operating system function. This number has been arbitrarily discovered by many users.
6. When installing Tiger or Leopard, if your machine shipped with Panther (10.3) or earlier, be sure to get the retail Tiger or retail Leopard.
The Tiger installer is a san serif gray and white X with a spotlight on the center of the X on a black background.
The Leopard installer is a san serif black and gray X on a pink galaxy centered on a black background.
This is the 1st version of this tip. It was submitted on Dec 23, 2009 by a brody.
Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
Mac OS X 10.4 Tiger, and Mac OS X 10.5 Leopard come on what appear to be larger than 4.7 GB discs. This does not mean you need a dual layer drive to install them. Some Macs capable of installing Tiger or Leopard came with a built-in CD-RW, or CD-ROM drive. For those a compatible Firewire DVD drive for booting Mac OS X can work instead of replacing the internal drive. Tiger also came in a limited edition Media Exchange Program CD installer package, which you may be able to find in the open market. The limitation for each is dependant on other hardware:
1. If your Mac shipped new with no Firewire, you may be able to install Tiger a special third party addon software known as XPostFacto.
2. If your Mac shipped new with less than 867 Mhz built-in processor (including dual processor 800 MHz or less), you may be able to install Leopard with a special third party addon software known as Leopard Assist.
3. If your Mac shipped with a processor upgrade card installed, and #2 is true, a firmware update may be available from the processor upgrade card vendor that allows Leopard's installation.
4. Tiger needs at least 256 MB of RAM.
Leopard needs at least 512 MB of RAM.
If you have a lot of dashboard widgets, you may need to increase RAM to improve performance on either operating system. The RAM needs to follow Apple's specs to ensure smooth operation. Only get RAM with a lifetime warranty.
5. Officially you need for Tiger:
"At least 3 GB of free disk space; 4 GB if you install the XCode 2 Developer Tools" from: http://support.apple.com/kb/HT1514
And officially for Leopard you need:
"9 GB of available disk space or more" from http://support.apple.com/kb/HT3759
However, I would add to that if your hard drive doesn't have at least 15% of the drive free in addition to that, you may experience significant slowing down in the operating system function. This number has been arbitrarily discovered by many users.
6. When installing Tiger or Leopard, if your machine shipped with Panther (10.3) or earlier, be sure to get the retail Tiger or retail Leopard.
The Tiger installer is a san serif gray and white X with a spotlight on the center of the X on a black background.
The Leopard installer is a san serif black and gray X on a pink galaxy centered on a black background.
This is the 1st version of this tip. It was submitted on Dec 23, 2009 by a brody.
Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

HT2968 I can not update several of my apps that i have purchased a while back in my Apps Store on my MacPro. Because it keeps using my old @me account for iTunes and i don't remember the password or security question, Please help?

I can not update several of my apps that i have purchased a while back in my Apps Store on my MacPro. Because it keeps using my old @me account for iTunes and i don't remember the password or security question, Please help?

Hi AlphaCentori,
If you are having issues accessing the Apple ID that was used to originally purchase those apps, you may find the following article helpful:
Apple Support: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Regards,
- Brenden

My PC computer was wiped (virus) including itunes. How do I transfer the many playlists and music to the new re-installed itunes?? Ipod is synced to old itunes. I have all original music files on external hard drive. Please help?

My PC computer was wiped (virus) including itunes. How do I transfer the many playlists and music on my ipod to the new re-installed itunes?? Ipod is synced to old itunes. I have all original music files on external hard drive. Please help?
New itunes is trying to wipe the ipod. But have many many playlists (many hours making) which I want to save. Any help would be appreciated.

If you want to just extract the playlists from your iPod, plug it in iTunes. When it appears under devices, right->click on it and choose Export Playlists. Save them to a location such as your desktop and them import them into your library once you have copied and imported all of your music back into it.
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

My hard disk crashed and I cannot find out how to "contact customer service" other than this forum. The website seems to just take me in a circle. I need to de-activate a license but cannot access the software due to a crashed hard drive. Please help.

My hard disk crashed and I cannot find out how to "contact customer service" other than this forum. The website seems to just take me in a circle. I need to de-activate a license but cannot access the software due to a crashed hard drive. Please help.

Hi Anthony ,
Here is the link to connect with Adobe Chat Support.
https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
Hope your query gets resolved .
Regards
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I want to change my apple id password but I forgot the security questions please help me some using my icloud I'd

I want to change my apple id password but I forgot the security questions please help me some using my icloud I'd and if confirmation is must so please phone number is mine please send a code please help me my apple

Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

Re: I don't have a dual-layer drive, can I install Tiger or Leopard?

"This tip is ready for consideration"

Hi a brody,
Maybe it's my training that states to focus on what we can do, but I'd suggest changing the double negatives to positives. Let me know as that does leave out the "if and only if" implication of the "can't" statements which you may want to keep.
Mac OS X 10.4 Tiger, and Mac OS X 10.5 Leopard come on what appear to be larger than 4.7 GB discs. This does not mean you need a dual layer drive to install them. Some Macs capable of installing Tiger or Leopard came with a built-in CD-RW, or CD-ROM drive. For those a compatible Firewire DVD drive for booting Mac OS X can work instead of replacing the internal drive. Tiger also came in a limited edition Media Exchange Program CD installer package, which you may be able to find in the open market. The limitation for each is dependant on other hardware:
1. If your Mac shipped new with no Firewire, you {color:red}may be able to{color} install Tiger {color:red}with{color} a special third party addon software known as XPostFacto.
2. If your Mac shipped new with less than 867 Mhz built-in processor (including dual processor 800 MHz or less), you {color:red}may be able to{color} install Leopard {color:red}with{color} a special third party addon software known as Leopard Assist.
3. If your Mac shipped with a processor upgrade card installed, and #2 is true, a firmware update may be available from the processor upgrade card vendor that allows Leopard's installation.
4. Tiger {color:red}needs{color} at least 256 MB of RAM.
Leopard {color:red}needs{color} at least 512 MB of RAM.
If you have a lot of dashboard widgets, you may need to increase RAM to improve performance on either operating system. The RAM needs to follow Apple's specs to ensure smooth operation. Only get RAM with a lifetime warranty.
5. Officially you need for Tiger:
"At least 3 GB of free disk space; 4 GB if you install the XCode 2 Developer Tools" from: http://support.apple.com/kb/HT1514
And officially for Leopard you need:
"9 GB of available disk space or more" from http://support.apple.com/kb/HT3759
However, I would add to that if your hard drive doesn't have at least 15% of the drive free in addition to that, you may experience significant slowing down in the operating system function. This number has been arbitrarily discovered by many users.
6. When installing Tiger or Leopard, if your machine shipped with Panther (10.3) or earlier, be sure to get the retail Tiger or retail Leopard.
The Tiger installer is a san serif gray and white X with a spotlight on the center of the X on a black background.
The Leopard installer is a san serif black and gray X on a pink galaxy centered on a black background.
An Apple user since 1981 Mac OS X (10.6)

My apple id have been blocked an i do not remember the identity or security question please help what can i do?

my apple id have been blocked an i do not remember the identity or security question please help what can i do?

If your account is disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your iPhone and iPad by tapping on your id in Settings > iTunes & App Storeand then log back in so as to 'refresh' the account on it.
For your security questions, if you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 (you can also try this link if you can't get your account enabled via the above)
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

Hi, I have traveled the country and have forgotten my security questions please help me thank you

Hi, I have traveled the country and have forgotten my security questions please help me thank you

Call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699

URGENT Dual Layer Drive question - PLEASE HELP

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