URGENT - Error code while installing iTunes
Hi,
I'm currently trying to install iTunes on my laptop as I've just bought the new iPod touch 5th generation and due to me being on vacation I am unable to connect to the accomodation's wifi on the iPod due to having to use their website to connect resulting in me having to connect it to iTunes instead. However during the installation of iTunes i'm receiving error code:
[An error occured during the installation of assembly 'Microsoft.VC80.CRT,type="win32",version="8.0.50727.6195",publicKeyToken="1fc8b 3b9a1e18e3b",processorArchitecture="x86"'. Please refer to help and support for more information. HRESULT: 0x80073712]
i
I have tried so many things and nothing is letting it install. I've removed all security from my laptop. This runs on windows vista and it is a dell if that helps.
Could someone please help urgently!!!!!!!!
Thank you
See the second box in Troubleshooting issues with iTunes for Windows updates.
tt2
Similar Messages
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I am unable to install itunes in my windows 7 laptap. Getting 2349 error code while installing itunes. Any suggestions to overcome?
Is this the error your gettings?
If so, remove the installer, and redownload the itunes set-up installer
www.apple.com/itunes/download
Message was edited by: keeferaf -
Error 16 while installing iTunes
I am unable to install iTunes on my Windows Vista computer.. I keep getting error 16 while installing..... Please help...
Yes, but under installer I don't have "UserData".
Can you post a screenshot of what you have under Installer in Regedit, please?
Open regedit so it's showing the Installer key (and what is inside it when the key is expanded). Hold down the Alt key and hit the PrtSc key. Paste the screenshot into an image file (using a program like Paint), and save the file.
Start a reply here and click the wee camera icon at the top of the reply window. Click "Choose file", browse to the image file, select the file and click "Open". Now click "Insert file" to insert the screenshot into the reply. -
Plz assist
Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
Error 2356 While Installing iTunes 8.2
Every time I try to install iTunes, it gets right past the Quick Time setup and says:
"The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2356."
I've redownloaded iTunes and even tried getting an older version, but it still doesn't work no matter what I do. I've called Apple Care and stayed on the phone with them for over an hour and they just told me to try uninstalling and deleting every file that has to do with Apple, QuickTime and iTunes. Any help would be GREATLY appreciated considering I can't put anything on my iPhone. :P
~K
-----EDIT-----
I have now included the log file for the iTunes installation. Hope it helps a little more:
Download "Log.txt"
Message was edited by: KittieKizuI did find a few other googles from itunes and 2356, but no answers. So you're not the ONLY person with this error, but a definite minority.
All I can suggest is trying to install it from another admin account with any security software such as Norton, Mcafee, etc turned off. Do the MSCONFIG thing, but make sure you have the latest Windows updates and turn off security software first. It's a valid install package for most folks, so something specific on your PC thinks it isn't.
http://support.apple.com/kb/HT1926 -
Having Runtime Error! while installing iTunes new version.
Error is R6034; An application has made an attempt to load the C runtime library incorrectly. My OS is Windows 7, and I cannot start or install iTunes any more! I cannot start or install iTunes, which is very frustrating...
Many thanks.
Error writing to file: C\Program Files (x86)\iTunes. Resources \it .lproj\iPod License .rtf . Verify that you have access to that directory
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
I keep receiving an error code 2324 when downloading Itunes, I have uninstalled & reinstalled the program & still receive this error code?
Let's try the fixit from the following Microsoft document with that one:
Fix problems with programs that can't be installed or uninstalled -
Error Code 2330 Installing iTunes 7.7
Have presently iTunes 7.6.2.9 installed on my laptop. It works.
In order to sign up for MobileMe need to download 7.7. It downloads fine, but when I go to install I get the following message: "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2330."
Any suggestions??+i receive "error code 2330." I figured i needed to uninstall Quicktime. I have deleted all but two folders. When I try to delete the "QT System" file, i receive "Error 0x80070091: This directory is not empty."+
Those messages are consistent with file damage or disk damage near the files.
So let's try doing a Vista disk check over the drive that the grumpy file is located on.
Quit all running applications.
Go "Start > Computer"
Right-click the drive (on which that grumpy file is located), and select "properties".
Click the "Tools" Tab.
Click the "error-checking" button.
Check both of the disk options in the dialog that comes up.
Does the disk check find/repair any damage? If so, can you delete that folder now? -
I get the following error when installing itunes 10.5.3 on my Windows Vista 32Bit premium home edition:
Error 1310. Error writing to file: C:\Config.Msi\4361d.rbf. Verify that you have access to that directory.
I cannot find the folder mentioned above.I have the same problem. I've tried tons of ways to solve that. Finally I suceed today.
I closed all the antivirus and computer/device backup programs and elevate the pession of Config.Msi folder to the current user (by right clicking the folder, add the name of current account under security tab).
Then I reinstalled the updates, it worked fine.
I think one of those methods may be enough to solve the problem, but I'm not sure which is. -
Error 1704 While Installing iTunes (never mind, I fixed it)
Edit: OMG, I fixed my own problem! I used the Windows Install Clean Up utility to FINALLY install iTunes 6. YAY Thanks, B, for your help in the past.
Hi,
I've have been having the WORST time with installing iTunes. I was on this board a couple months ago, and B was helping me out. I got really busy with school, and I haven't been back since, so all my old posts have been deleted. Here's all the info on this problem -
I have downloaded iTunesSetup several times from Apple's web site. The installation runs fine until I get to the part where it says, "Removing registry values." Each and every time, which has been about 30 or so times now, my computer has a fatal error, and I have to restart it. I can never finish the installation process.
Here is what comes up on the blue screen -
STOP: 0x0000008E (0xC0000005, 0x805815B2, 0xF3674BAC, 0x00000000)
Here is what comes up in the Event Log -
Application Error in Event Log -
Product: InstallScriptMSIEngine -- Error 1704.An installation for iTunes is currently suspended. You must undo the changes made by that installation to continue. Do you want to undo those changes?
http://go.microsoft.com/fwlink/events.asp.
File: msi.dll
Source: MsiInstaller
Event ID: 11704
I hope someone can tell me where to go from here. I just updated windows. I've run Adaware. I've even tried downloading and running a utility that is supposed to get rid of Error1704, but none of these things have helped.
Please help, someone!
Thanks a lot!
-LindseyEdit: OMG, I fixed my own problem! I used the Windows Install Clean Up utility to FINALLY install iTunes 6. YAY Thanks, B, for your help in the past.
Hi,
I've have been having the WORST time with installing iTunes. I was on this board a couple months ago, and B was helping me out. I got really busy with school, and I haven't been back since, so all my old posts have been deleted. Here's all the info on this problem -
I have downloaded iTunesSetup several times from Apple's web site. The installation runs fine until I get to the part where it says, "Removing registry values." Each and every time, which has been about 30 or so times now, my computer has a fatal error, and I have to restart it. I can never finish the installation process.
Here is what comes up on the blue screen -
STOP: 0x0000008E (0xC0000005, 0x805815B2, 0xF3674BAC, 0x00000000)
Here is what comes up in the Event Log -
Application Error in Event Log -
Product: InstallScriptMSIEngine -- Error 1704.An installation for iTunes is currently suspended. You must undo the changes made by that installation to continue. Do you want to undo those changes?
http://go.microsoft.com/fwlink/events.asp.
File: msi.dll
Source: MsiInstaller
Event ID: 11704
I hope someone can tell me where to go from here. I just updated windows. I've run Adaware. I've even tried downloading and running a utility that is supposed to get rid of Error1704, but none of these things have helped.
Please help, someone!
Thanks a lot!
-Lindsey -
Error 1402 while installing iTunes.
Hey guys, I have a problem with installing iTunes, and I've come to believe it's called "error 1402".
Here is what it looks like:
I have no idea how to fix it, and the solution Apple provides didn't help me.Yes, but under installer I don't have "UserData".
Can you post a screenshot of what you have under Installer in Regedit, please?
Open regedit so it's showing the Installer key (and what is inside it when the key is expanded). Hold down the Alt key and hit the PrtSc key. Paste the screenshot into an image file (using a program like Paint), and save the file.
Start a reply here and click the wee camera icon at the top of the reply window. Click "Choose file", browse to the image file, select the file and click "Open". Now click "Insert file" to insert the screenshot into the reply. -
ITUNES is a terrible program. "an error occurred while installing itunes"
Let me start off by saying this, <edited by host>
Anyways i'll get back to my issue so someone can help me fix it because i dont know the exact route of action i need to take to fix my itunes since i can't get a hold of apple my warranty on my ipod i bought ran out.
When I try to install Itunes 10.3 on my computer, an error message pops up saying
"An error occured during the installation of assembly 'Microsoft.VC.80.CRT,version="8.0.50727.4053",type="win32".publicKeyToken="1fc8 b3b9a1e3b".process orArchitecture="x86"".Please refer to Help and Support for more information. HRESULT: 0x800736FD.
So how do I fix this? There is nothing wrong with my computer everything works great on it except apple programs.HRESULT: 0x800736FD
Are you running Vista or Windows 7, josh? -
Solution to "iPodService Error" issue while installing iTunes 10 for Window
This instruction applies to Windows XP:
Un-install iTunes 10...follow Apple's instructions to un-install iTunes 10.
Right Click on <My Computer> icon on your desktop
Select <Properties> from context menu
Select <Advanced> tab
Click <Settings> under Startup and Recovery
Click <Edit> under "To edit the startup options file...."
The boot.ini file should now be opened in Notepad. Check and update the following flag to match:
/noexecute=optin
Re-install iTunes 10
The process should be normal without the "ipodservice error messages".
It worked for me...Good Luck !
Someone had already posted this solution in one of the threads, so credit is due there, not hereHRESULT: 0x800736FD
Are you running Vista or Windows 7, josh? -
Error Message while installing Itunes. Error code 2738
Can anyone help in the above subject.
Reckon something got to do with the installation of quicktime!I haven't seen one of those for a while.
It's a VBscript issue on the PC. The first thing we should try with it is reregistering your VBScript.
In your "Start Search", type run
Right-click on the Run item that comes up and select "Run as administrator"
In the Run line, type:
regsvr32 %systemroot%\system32\vbscript.dll
If the registration is successful, you should see: "DllRegisterServer in vbscript.dll succeeded".
Now try another iTunes install. Does it go through properly this time? -
RW-50004 Error Code while installing New VIS Instance
OS: Windows Server 2008 Data Center x86 - New OS no prior applications installed except pre-requisites.
Installation files MD5 Checked with no errors
Updated Staging area with Patch: 11072566
All pre-requisites installed, no errors encountered during pre-requisite checks.
ApplyAppsTechStack log file contents below:
------------Begin Log File Contents------------
Executing home registration for s_weboh_oh...
Registering using Registration Driver
D:\oracle\VIS\apps\tech_st\10.1.3\appsutil\driver\regclone.drv
instantiate file:
source : D:\oracle\VIS\apps\tech_st\10.1.3\appsutil\template\adouiweboh.pl
dest : D:\oracle\VIS\apps\tech_st\10.1.3\appsutil\clone\ouicli.pl
backup : D:\oracle\VIS\apps\tech_st\10.1.3\appsutil\clone\ouicli.pl to D:\oracle\VIS\inst\apps\VIS_ec2amaz-ixa83n6\out\ouicli.pl
setting permissions: 700
instantiate file:
source : D:\oracle\VIS\apps\tech_st\10.1.3\appsutil\template\txkstubcfg1013.pl
dest : D:\oracle\VIS\apps\tech_st\10.1.3\appsutil\clone\txkstubcfg1013.pl
backup : D:\oracle\VIS\apps\tech_st\10.1.3\appsutil\clone\txkstubcfg1013.pl to D:\oracle\VIS\inst\apps\VIS_ec2amaz-ixa83n6\out\txkstubcfg1013.pl
setting permissions: 700
instantiate file:
source : D:\oracle\VIS\apps\tech_st\10.1.3\appsutil\template\apachectl_sh_1013_oh.tmp
dest : D:\oracle\VIS\apps\tech_st\10.1.3\Apache\Apache\bin\apachectl
backup : D:\oracle\VIS\apps\tech_st\10.1.3\Apache\Apache\bin\apachectl to D:\oracle\VIS\inst\apps\VIS_ec2amaz-ixa83n6\out\apachectl
setting permissions: 700
Executing script in InstantiateFile:
D:\oracle\VIS\apps\tech_st\10.1.3\perl\5.8.3\bin\MSWin32-x86-multi-thread\perl.exe -I D:\oracle\VIS\apps\tech_st\10.1.3\perl\5.8.3\lib\MSWin32-x86-multi-thread -I D:\oracle\VIS\apps\tech_st\10.1.3\perl\5.8.3\lib -I D:\oracle\VIS\apps\tech_st\10.1.3\perl\site\5.8.3\lib\MSWin32-x86-multi-thread -I D:\oracle\VIS\apps\tech_st\10.1.3\perl\site\5.8.3\lib -I D:\oracle\VIS\apps\apps_st\appl\au\12.0.0\perl -I D:\oracle\VIS\apps\tech_st\10.1.3\Apache\Apache\mod_perl\site\5.8.3\lib\MSWin32-x86-multi-thread D:\oracle\VIS\apps\tech_st\10.1.3\appsutil\clone\ouicli.pl
script returned:
Timed out( 3750000 ): Interrupted Exception
Beginning OUI CLI cloning for s_weboh_ohThu May 31 07:37:58 2012
D:\oracle\VIS\apps\tech_st\10.1.3\appsutil\jdk\jre\bin\java.exe -classpath E:\StageR12\startCD\Disk1\rapidwiz\jlib\java;D:\oracle\VIS\apps\tech_st\10.1.3\oui\jlib\OraInstaller.jar;E:\StageR12\startCD\Disk1\rapidwiz\jlib\xmlparserv2.jar;E:\StageR12\startCD\Disk1\rapidwiz\jlib\ojdbc14.jar oracle.apps.ad.clone.util.OracleHomeCloner -OUICLI -e D:\oracle\VIS\inst\apps\VIS_ec2amaz-ixa83n6\appl\admin\VIS_ec2amaz-ixa83n6.xml -nolink -oaVar s_weboh_oh -homestub weboh -log D:\oracle\VIS\inst\apps\VIS_ec2amaz-ixa83n6\admin\log\ohclone.log
Running OUI CLI home cloning from within OracleHomeCloner:
D:\oracle\VIS\apps\tech_st\10.1.3\oui\bin\setup.exe -nowait -clone -silent -force -nolink -waitForCompletion session:ORACLE_HOME=D:\oracle\VIS\apps\tech_st\10.1.3 oracle.as.j2ee.top:s_asInstanceName=VIS_ec2amaz_ixa83n6_WEBOH oracle.as.j2ee.top:s_adminName=oc4jadmin oracle.as.j2ee.top:s_adminPassword=welcome ORACLE_HOME_NAME=VIS_ec2amaz_ixa83n6_WEBOH -J-Doracle.installer.noLink=true
Executing script in InstantiateFile:
D:\oracle\VIS\apps\tech_st\10.1.3\perl\5.8.3\bin\MSWin32-x86-multi-thread\perl.exe -I D:\oracle\VIS\apps\tech_st\10.1.3\perl\5.8.3\lib\MSWin32-x86-multi-thread -I D:\oracle\VIS\apps\tech_st\10.1.3\perl\5.8.3\lib -I D:\oracle\VIS\apps\tech_st\10.1.3\perl\site\5.8.3\lib\MSWin32-x86-multi-thread -I D:\oracle\VIS\apps\tech_st\10.1.3\perl\site\5.8.3\lib -I D:\oracle\VIS\apps\apps_st\appl\au\12.0.0\perl -I D:\oracle\VIS\apps\tech_st\10.1.3\Apache\Apache\mod_perl\site\5.8.3\lib\MSWin32-x86-multi-thread D:\oracle\VIS\apps\tech_st\10.1.3\appsutil\clone\txkstubcfg1013.pl
script returned:
.end std out.
.end err out.
instantiate file:
source : D:\oracle\VIS\apps\tech_st\10.1.3\appsutil\template\adouiweboh.pl
dest : D:\oracle\VIS\apps\tech_st\10.1.3\appsutil\clone\ouicli.pl
backup : D:\oracle\VIS\apps\tech_st\10.1.3\appsutil\clone\ouicli.pl to D:\oracle\VIS\inst\apps\VIS_ec2amaz-ixa83n6\out\ouicli0.pl
setting permissions: 700
instantiate file:
source : D:\oracle\VIS\apps\tech_st\10.1.3\appsutil\template\txkstubcfg1013.pl
dest : D:\oracle\VIS\apps\tech_st\10.1.3\appsutil\clone\txkstubcfg1013.pl
backup : D:\oracle\VIS\apps\tech_st\10.1.3\appsutil\clone\txkstubcfg1013.pl to D:\oracle\VIS\inst\apps\VIS_ec2amaz-ixa83n6\out\txkstubcfg10130.pl
setting permissions: 700
instantiate file:
source : D:\oracle\VIS\apps\tech_st\10.1.3\appsutil\template\apachectl_sh_1013_oh.tmp
dest : D:\oracle\VIS\apps\tech_st\10.1.3\Apache\Apache\bin\apachectl
backup : D:\oracle\VIS\apps\tech_st\10.1.3\Apache\Apache\bin\apachectl to D:\oracle\VIS\inst\apps\VIS_ec2amaz-ixa83n6\out\apachectl0
setting permissions: 700
[AutoConfig Error Report]
The following report lists errors AutoConfig encountered during each
phase of its execution. Errors are grouped by directory and phase.
The report format is:
<filename> <phase> <return code where appropriate>
[APPLY PHASE]
AutoConfig could not successfully execute the following scripts:
Directory: D:\oracle\VIS\apps\tech_st\10.1.3\perl\5.8.3\bin\MSWin32-x86-multi-thread\perl.exe -I D:\oracle\VIS\apps\tech_st\10.1.3\perl\5.8.3\lib\MSWin32-x86-multi-thread -I D:\oracle\VIS\apps\tech_st\10.1.3\perl\5.8.3\lib -I D:\oracle\VIS\apps\tech_st\10.1.3\perl\site\5.8.3\lib\MSWin32-x86-multi-thread -I D:\oracle\VIS\apps\tech_st\10.1.3\perl\site\5.8.3\lib -I D:\oracle\VIS\apps\apps_st\appl\au\12.0.0\perl -I D:\oracle\VIS\apps\tech_st\10.1.3\Apache\Apache\mod_perl\site\5.8.3\lib\MSWin32-x86-multi-thread D:\oracle\VIS\apps\tech_st\10.1.3\appsutil\clone
ouicli.pl INSTE8_APPLY -1
AutoConfig is exiting with status 1
RC-50013: Fatal: Instantiate driver did not complete successfully.
D:\oracle\VIS\apps\tech_st\10.1.3\appsutil\driver\regclone.drv
------------End Log File Contents------------
Install hangs at 92% while executing: d:\oracle\VIS\inst\apps\VIS_ec2amaz-ixa83n6\temp\adrunias.cmd
"Registering Applications Technology Stack"I am also having same issue as you
Could you please let me know if you were lucky eventually and how.
Though, mine is on winxp, dual boot with win 7Please share your log files so we can advise.
Thanks,
Hussein
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