Urgent: Essbase server getting hanged frequently

Hi All,
I am facing an issue with essbase server which gets hanged frequently. Following are essbase logs
Info(1051037)====Logging out user [admin]` active for 64 minutes
Info(1051164)====Received login request from [10.3.0.253]
Info(1051187)====Logging in user [admin2] from [10.3.0.253]
Please let me know how can I resolve this?

Hi John,
Following are the details
What version are you running on?
11.1.1.3
Is this windows or unix?
Windows
How many total users are you licensed for?
Not sure about that
When this happens what is utilization on the ESSBASE process like?
Cache Size:
Inline image 4
Index cache setting (KB): 1024000
Index cache current value (KB): 1024000
Data file cache setting (KB): 3276800
Data cache setting (KB): 307200
Data cache current value (KB): 126053
Regards,
Hitesh

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EtreCheck version: 2.1.5 (108)
Report generated 26 December 2014 4:43:57 pm IST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (Retina, 15-inch, Late 2013) (Verified)
MacBook Pro - model: MacBookPro11,2
1 2 GHz Intel Core i7 CPU: 4-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
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Wireless: en0: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel Iris Pro
Color LCD spdisplays_2880x1800Retina
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:30:8
Disk Information: ℹ️
APPLE SSD SM0256F disk0 : (251 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 249.77 GB (143.93 GB free)
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Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
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Thu~Aug~08~11:28:53~2013~Local~ESSBASE0~~~13208~Error~(1051440)~
Essbase user ~[XXX]~ Authentication Fails against the Shared Services Server with Error ~[EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials.]
Thu~Aug~08~11:28:53~2013~Local~ESSBASE0~~~13208~Warning~(1051003)~
Error ~1051440 ~processing request ~[Login]~ - disconnecting
Thu~Aug~08~11:29:39~2013~Local~ESSBASE0~~~10344~Warning~(1051003)~
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