Urgent Help, Got code error 102, can't connect with BB Desktop software

I have the message on the screen error 102 reload software and go to BB website plus /102.
I have followed the instructions but it was mainly asking to verify software latest update. Can't do nothing if my 9810 can't be seen when connected to my home computer with BB desktop manager
To reload the sofware in my phone, I should first, get a cenection between PC and phone I guess, and download from RIM or BB website.
Is anybody here has experimented same error code 102 and remember how it was solved..
Thanks and hope a fast reply, it's so nice weather outside...
Solved!
Go to Solution.

Hi qcsolo-2876
Welcome to the Community
Please follow the Knowledge Base Article to Resolve your Problem.
KB10068 :  " JVM 102 " error is generated on the  BlackBerry Smartphone.
Try and I hope it will resolve your problem.
Prince
Click " Like " if you want to Thank someone.
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