Urgent help - I've deleted entire site
Hello - I have two sites and wanted to separate them - I have duplicated domain file three times to be save and deleted one site - could see it had gone but existed on the copy so then deleted the other (my main site) but instead of it deleting on just the one file it deleted on all three copies - I now have the smaller site but not my main site (over 250 pages!!!). is there any way I can get it back? Is there any way I can download it from the ftp and reimport it?
thelittlethings wrote:
...is there any way I can get it back?
From a backup copy you hopefully made of the iWeb Domain file. If you don't have a copy you've deliberately made, you could try searching anyway for a file ending ".site".
Is there any way I can download it from the ftp and reimport it?
Only iWeb's Domain file can be opened in iWeb. See this Apple doc on How to back up MobileMe data. It says:
Any websites you have published with iWeb should still be available within iWeb. iWeb stores everything in a Domain file, normally located in the ~/Library/Application Support/iWeb folder (although it can be moved). If you no longer have this file, you can view your currently published pages and manually recreate them within iWeb, but there is no way to import published pages back into iWeb. You can manually back up the Domain file, or use Backup to back it up.
Paragraph 2.3 of this FAQ page gives some tips on how to use published files, graphics, photos, etc., to help rebuild the site from scratch:
http://iwebfaq.org/site/iWebBackupretrieve.html
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ASA Version 8.2(1)
hostname ciscoasa
domain-name cisco.campus.com
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access-list INTERNET2-IN extended permit tcp any host 1.1.1.2 eq https
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access-list INTERNET2-IN extended permit ip any host 1.1.1.2
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access-list capin extended permit ip host 172.16.0.61 host 172.16.0.82
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access-list capout extended permit ip any host 2.2.2.2
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pager lines 24
logging enable
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mtu internet2-outside 1500
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mtu CSC-MGMT 1500
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icmp unreachable rate-limit 1 burst-size 1
asdm image disk0:/asdm-621.bin
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arp timeout 14400
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global (internet2-outside) 1 interface
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nat (campus-lan) 1 0.0.0.0 0.0.0.0
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certificate ca xyzxyzxyzyxzxyzxyzxyzxxyzyxzyxzy
a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as
a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as
a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as
a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as
a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as
a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as
a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as
a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as
a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as
a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as
a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as
a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as
a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as
a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as a67a897as
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: end
Neither Adding dynamic NAT for 192.168.150.0/24 on outside interface works, nor does the sysopt connection permit-vpn works
Please tell what needs to be done here, to hairpin all the traffic to internet comming from VPN Clients.
That is I need clients conected via VPN tunnel, when connected to internet, should have their IP's NAT'ted against the internet2-outside interface address 2.2.2.2, as it happens for the Campus Clients (172.16.0.0/16)
I'm not much conversant with everything involved in here, therefore please be elaborative in your replies. Please let me know if you need any more information regarding this setup to answer my query.
Thanks & Regards
maxsHi Jouni,
Thanks again for your help, got it working. Actually the problem was ASA needed some time after configuring to work properly ( ?????? ). I configured and tested several times within a short period, during the day and was not working initially, GUI packet tracer was showing some problems (IPSEC Spoof detected) and also there was this left out dns. Its working fine now.
But my problem is not solved fully here.
Does hairpinning model allow access to the campus LAN behind ASA also?. Coz the setup is working now as i needed, and I can access Internet with the NAT'ed ip address (outside-interface). So far so good. But now I cannot access the Campus LAN behind the asa.
Here the packet tracer output for the traffic:
packet-tracer output
asa# packet-tracer input internet2-outside tcp 192.168.150.1 56482 172.16.1.249 22
Phase: 1
Type: ACCESS-LIST
Subtype:
Result: ALLOW
Config:
Implicit Rule
Additional Information:
MAC Access list
Phase: 2
Type: FLOW-LOOKUP
Subtype:
Result: ALLOW
Config:
Additional Information:
Found no matching flow, creating a new flow
Phase: 3
Type: ROUTE-LOOKUP
Subtype: input
Result: ALLOW
Config:
Additional Information:
in 172.16.0.0 255.255.0.0 campus-lan
Phase: 4
Type: ROUTE-LOOKUP
Subtype: input
Result: ALLOW
Config:
Additional Information:
in 192.168.150.1 255.255.255.255 internet2-outside
Phase: 5
Type: ACCESS-LIST
Subtype: log
Result: ALLOW
Config:
access-group internnet1-in in interface internet2-outside
access-list internnet1-in extended permit ip 192.168.150.0 255.255.255.0 any
Additional Information:
Phase: 6
Type: IP-OPTIONS
Subtype:
Result: ALLOW
Config:
Additional Information:
Phase: 7
Type: CP-PUNT
Subtype:
Result: ALLOW
Config:
Additional Information:
Phase: 8
Type: VPN
Subtype: ipsec-tunnel-flow
Result: ALLOW
Config:
Additional Information:
Phase: 9
Type: NAT-EXEMPT
Subtype: rpf-check
Result: ALLOW
Config:
Additional Information:
Phase: 10
Type: NAT
Subtype:
Result: DROP
Config:
nat (internet2-outside) 1 192.168.150.0 255.255.255.0
match ip internet2-outside 192.168.150.0 255.255.255.0 campus-lan any
dynamic translation to pool 1 (No matching global)
translate_hits = 14, untranslate_hits = 0
Additional Information:
Result:
input-interface: internet2-outside
input-status: up
input-line-status: up
output-interface: internet2-outside
output-status: up
output-line-status: up
Action: drop
Drop-reason: (acl-drop) Flow is denied by configured rule
The problem here as you can see is the Rule for dynamic nat that I added to make hairpin work at first place
dynamic nat
asa(config)#nat (internet2-outside) 1 192.168.150.0 255.255.255.0
Is it possible to access both
1)LAN behind ASA
2)INTERNET via HAIRPINNING
simultaneously via a single tunnel-group?
If it can be done, how do I do it. What changes do I need to make here to get simultaneous access to my LAN also?
Thanks & Regards
Abhijit -
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9.Zak Williamson (Adobe),
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Thanks.
10.essbarr,
Mar 13, 2013 6:49 AM in reply to Zak Williamson (Adobe)
Hi Zak,
I published the website to a new temporary site, and it worked beautifully. Now I just have to fuss with the horizontal bar, and then I'll be super happy. Thank you for your help!
Sincerely,
Sarah
Since this bit of advice, I have freely published to a new temporary site every time the website gets scrambled. I have had temporary websites titled:
argponline01.businesscatalyst.com
through
argponline15.businesscatalyst.com
along with a bunch more than I cannot recall.
and Muse files titled:
argp-uc.muse
argponline.muse
argponline_02.muse
through
argponline_05.muse
argponine_3A.muse
argponline_3B.muse
and currently, my file name is
argponline_4.muse (dropbox link)
I am using Muse on a Mac Powerbook, OSX 10.8.4.
I don't know how much of the above is relevant, but maybe it makes a difference to you.
The timestamp on the following thread says September 5th, 2013 4.50AM, but I really sent it the evening of September 4th, 2013. No difference anyhow:
http://forums.adobe.com/message/5653912#5653912
What was going on in detail:
1
I made a few changes to my argponline_4.muse file on September 4th, 2013.
The published website at that point was argponlined.businesscatalyst.com (D).
The domain name was argponline.com .
(D) was published probably about two months previous, maybe longer ago.
When publishing (D) on September 4th, 2013, the website appeared scrambled.
I tried to publish only modified files, as well as publish the entire site, as well as close programs, and restart the laptop.
I decided to follow the advice given previously, and I published and launched argponlinef.businesscatalyst.com (F).
2
At this point I have two bookmarked websites for Adobe Business Catalyst Admin Consoles.
For (D), the Admin Console address was argponlined.businesscatalyst.com/AdminConsole/#!/Admin/Websites.aspx
For (F), the Admin Console address was argponlinef.businesscatalyst.com/AdminConsole/#!/Admin/Websites.aspx
I was able to sign into both.
When signed into the Admin Console for (F), I tried to Add a New Domain, but was told that I only had a plan for one hosted website through Adobe Business Catalyst, and that I would need to purchase a plan that offered more hosted websites.
I signed into the Admin Console for (D) and deleted the domain, but given the option to keep associated files just in case, I opted yes, to keep them.
When signed into the Admin Console for (F), I tried to Add a New Domain, but received the following error message:
Domain already exists. Please delete all records associated with this domain before re-adding it.
There was nothing visible though the Admin Console for (D) to delete the associated records, so I deleted site (D) in its entirety.
I continued to try to Add a New Domain for (F), but continued to receive the same error Domain already exists...
3
At this point (the morning of September 6th, 2013) we have the following set of parts:
The published and launched site is argponlinef.businesscatalyst.com (F).
For (F), the Admin Console address is argponlinef.businesscatalyst.com/AdminConsole/#!/Admin/Websites.aspx
The website is now completely down, and I have disrupted email service for the office.
I chatted with Lokesh, who determined this was a technical issue, and I was forwarded to Anshul.
Anshul's assessment is as follows:
Anshul: I see the error, Sarah it seems there are some Domain traces left with the system , I tried to clear then out and I am getting errors as well. In this case , we might need to escalate the case to higher level to have deeper investigation related to this issue.
Anshul: Sarah, the issue is the domain not the site. It seems like there are some traces related this domain in the backend. This issue is more of related to BC and not Muse. I will have this issue escalated and checked with the team and request them to run internal queries to clear the traces and then you should be able to add the domain.
4
Soon after I received the following message from Matt Baracz:
Matt Baracz (Adobe Business Catalyst Support)
Sep 06 10:50 (EEST)
Thank you for contacting us.
I have escalated this issue to our engineering team and have requested them to clear any references to the domain argponline.com from our database. Once cleared, you will then be able to re-add the domain successfully to your site.
As soon as I receive a response from engineering confirming that this has been actioned, I will let you know directly via this support ticket.
Regards,
Matt.
Around 3 or 4pm, I had not heard anything back, so I attempted to Add a New Domain through the Admin Console for (F). (Turns out Matt works in Australia, and was unable to alert me due to the time zone difference. Understandable!)
This was done successfully, so the website began to work again, but the email was still down.
5
I began a chat again, this time with Srividya. I was transferred to technical support and began conversation with Sanjit. The length of our conversation was probably around 3 hours, and I am so grateful for the time he put in. What a great guy.
He stated that he had gone through the case details and that Engineering had fixed the issue. We spent some time coordinating the Site Domain information through the Admin Console for (F). Ultimately, email is still not working (settings were probably updated around 5pm), but I understand sometimes it takes a while. Just wanted to note, the last time I updated the email settings it worked within a couple minutes. Varying lengths of time are expected, but I am still curious what effects those variations. Regardless.
6
The current situation is this:
My boss is a bit steamed that our website was down for a day and a half, and that our email is down for a relatively indeterminate amount of time. It's bad for business, and ultimately, I am responsible for these disruptions. I am incredibly concerned that the next time I update our website there will be a slew of problems, which have the potential to knock down service for the website and email again. I am desperate for a surefire way to simply and fluidly update our Adobe Muse website to Adobe Business Catalyst without making the same mistakes again.
I don't believe I did this the right way. I looked at FAQs, Community Forums, goDaddy Support and anything I could lay my eyes on to try to do things properly, but managed to make a few well-intentioned blunders. I continued to try undo the damage I've done in the past couple days, and with utter frustration, have not been able to fix them on my own. The people who have helped me thus far have done an amazing job, but ultimately, I am happier when I am not taking up their time, or panicking here.
When I first launched the website a few months ago, there was a step-by-step process that took me through every single action with screenshots included when appropriate. It was exponentially helpful. I was so lost without it this time around, and I was wondering if I could access it again in the future if needed.
The following is a blurb from my conversation with Sanjit tonight:
Sanjit: You have purchased Muse subscription , correct ?
Sanjit: or Creative cloud >
Sarah Rushing: Yes, we purchased Muse for 1-year, as well as Business Catalyst for 1-year
Sanjit: Perfect
Sanjit: With Muse you get 1 free site , so once you create a site and then publish to BC. In admin console you launch the site, that makes your free count used. Now if you create another site, then system asks you to upgrade the site to a paid site plan. ut when you delete the previous site then the free count becomes free and can be used for any other site
Sarah Rushing: Yes, that is what I did. Is this what I need to do each time? Because I am concerned that the email and website will be disrupted every time I need to make slight adjustments to the website?
Sanjit: No, you dont need to do that everytime. If the site is scrambled everytime you publish then please report to us. Thats not the ideal way for solution.
Sarah Rushing: Well Sanjit, I can tell you right now, that is how it has been functioning since we bought the program. I am not entirely certain, but I believe we bought Muse and BC in January.
Sarah Rushing: I can absolutely guarantee you that the site will inevitably scramble. Am I the only customer you have heard of to have this issue?
Sanjit: Yes, i have not seen any other reports for this issue
Sanjit: Well this needs a deep investigation
Zak, anything that you could offer for clarity of process, would be incredible. I don't know if you will have time to look at this before Monday, but I can tell you I will be available at a moment's notice to fix this issue and to learn anything about Muse and Business Catalyst that you have to offer. Thank you for your time, and I hope you have a wonderful weekend.
Sincerely,
Sarah Rushing
I'm concerned that no one will really read this because it is so detailed and boring and comprehensive, but it is absolutely critical that I find a proper solution before the next update to the website. Thank you so so much to anyone who can possibly provide some insight into this issue.
Sincerely,
Sarah RushingIn case anyone is experiencing the same issue, I am trying this today.
Sachin: Okay Sarah, so is it everytime you try to republish the website, it gets scrambled?
Sarah: Yes, that is correct. And the solution thus far was to publish to an entirely new site, meaning delete the existing one on Business Catalyst and transfer the domain information.
Sarah: The last time I did that I experience a slew of issues that resulted in no website and email for 4 or more days. My boss was very angry.
Sachin: Sarah, can you publish your site as a new trial site once.
Sachin: And provide me the URL.
Sachin: Then republish on the same trial site and let me check the results.
Sarah: If I updated the published site within the period of a day, it will be fine. It is when I update the next day or later than that, then the website appears scrambled. So I can create a trial site for you, but it will behave normally for now.
Sachin: Sarah, while republishing the site, did you select "Only modified file" or "All files" while publishing?
Sarah: I tried everything.
Sarah: I made a few changes to my argponline_4.muse file on September 4th, 2013. The published website at that point was argponlined.businesscatalyst.com (D). The domain name was argponline.com . (D) was published probably about two months previous, maybe longer ago. When publishing (D) on September 4th, 2013, the website appeared scrambled. I tried to publish only modified files, as well as publish the entire site, as well as close programs, and restart the laptop. I decided to follow the advice given previously, and I published and launched argponlinef.businesscatalyst.com (F).
Sachin: Okay. there is one more thing I would like you to try.
Sachin: Publish a site as a trial site.
Sachin: Then wait till tomorrow.
Sachin: After that login to the admin panel of the site.
Sarah: Okay
Sachin: There go to Site Manager>File manager
Sachin: There will be a file there named Muse_manifest.xml
Sachin: Delete that file and then republish the site from Muse.
Sarah: So in the Adobe Admin Console, underneath Site Manager, I see Web Forms and System E-mails. No file manager?
Sachin: Please hover the muse on your name at top right corner and click on My details.
Sarah: Okay, yes.
Sachin: Now scroll down and check the option that says Enable online content editing (incompatible with Muse)
Sachin: And then click on save.
Sarah: What does this do, and why does it say it is incompatible with Muse?
Sachin: It will help you see other options in BC.
Sarah: Okay, thank you.
Sarah: I see the File Manager now
Sachin: Okay.
Sachin: Now select the file named Muse_manifest.xml
Sachin: And use the delete button on the right side.
Sachin: but do it tomorrow
Sachin: With a trial site
Sachin: Not with the live site.
Sarah: Okay, could you please explain to me what deleting that particular file is supposed to do? I am just very interested in how this works.
Sachin: This file contains the information about your last upload.
Sachin: Deleting it will make sure that "ALL" the files are uploaded again from Muse.
Sarah: Okay, so:
Sarah: I will publish a trial site.
Sarah: Wait until tomorrow.
Sarah: Publish again. If I have an issue, I can log-in to the admin console for this particular trial site and go to Site Manager --> File Manager, and delete muse_manifest.xml.
Sachin: I will create a case for you and you can respond to the case.
Sachin: Correct.
Sarah: After that, I will try publishing again and see if it resolves the issue.
Sarah: That would be great, thank you Sachin.
Sachin: Thank you for contacting us. Have a Good Day! -
Help need to switch Muse site to BC on a allready hosted plan
Hi, i also posted on BC forum...
I have a client that was in a hurry to have his emails accounts before the entire website.
So i went on and bought the email marketing plan (cos he will also need to do email campains) an pointed his domain everything is working fine, at this moment he has his accounts the domain is live.
The site would be just a small 7-10 pages not to complicated.
Has a graphic designer (who has venture into Business catalyst cos it had all the solutions i needed, well that's what the promotional videos said anyway) I made a site in Muse.
First i did a temporary page thats says "comming soon", and then i made the entire site, all the design and menu but with blank pages cos the client didnt have all the content yet (and still dont have). I uploaded that site to a sub directory so he could see the evolution.
He approved the design, yay!
At the end of the process, he told me he needed to have full control with the editor. (style, images, bulleted list, need to put downloadable document like pdf etc.) i told him that he could only modify what was allready there with the Muse in Browser editing (that he saw when i made the pitch using another site) he was impress with the way it worked.
so i told him i would have to remake "template".
I thought of using a BC template, and modify the looks to adapt to my client image, Of course, use a responsive theme so he could make the change at one place only. (cos in Muse you need to make the changes on the 3 layouts).
Now, i created a new temporary site using one of the new responsive template available.
How can i import that new site onto his live domain? In other words, how can a switch from a theme made in Muse, to a BC template?
cant i just delete everything in the root folder, and upload the entire new site via ftp?
please help me find the solution. i am a bit in a panic here
hope you could understand my lousy English.
Sincerely,
i.d.This would need to be transparent for m'y client...
Y
Envoyé de mon iPhone
Le 2014-04-20 à 15:29, Sanjit_Das <[email protected]> a écrit :
Re: help need to switch Muse site to BC on a allready hosted plan
created by Sanjit_Das in Help with using Adobe Muse CC - View the full discussion
Thanks for additional details.
Unfortunately we cannot change site template of a live site in BC , but as a workaround Create a site from BC using the template you wish to use then publish the site from Muse to the site created from BC and transfer the contents stored from live site to trial site. Ater final transition is done , you can delete the already paid site and make live the new trial site which includes new site template.
Thanks,
Sanjit
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Please help!-I deleted the master file
Ok. for the first time I accidentally deleted a sitting from the original file folder. It's not anywhere, not trash, I searched the entire computer, etc.
Is there a way to restore it thru lightroom? I still have the lightroom files but of course they say the filename "IMG_0558" is offline or missing.
Please help. I can't call this client with this huge mistake.Yes, that is what I normally do. However, this week I lost contact with one entire side of my family due to mental illness (not mine), and then my grandmother passed away as well. Her funeral was just yesterday. This doesn't excuse my failure to back up again but I was no mind to be handeling files and I should not have been. I should have gone to bed instead. I am a responsible photographer, this has never happened in 13 years. I've just had the worst week of that 13 years almost.
It's my own fault, and a mistake that I made. I just need help in trying to fix it if possible.
I'm trying the restoration programs now. -
Moving entire site to DW - running into problems
Ok, I'm moving a pretty big site over to Dreamweaver from *ahem* Netscape Composer. It's long overdue, I know. I built the entire site through Composer, and dumped every single file into one huge folder on my server, which is now causing me headaches for obvious reasons. My local files are scattered around on my hard drive, so I re-did the whole thing.
I think I've properly categorized my website now in DW with folders and sub-folders, and I'm hoping it'll "mirror" correctly on the server when I upload. I haven't put it on the server yet, since I want to make sure it's correct first - also because I'll have to delete all the existing files on the server.
This site is my family photo album, and I have thumbnails pointing to the regular-size images. I also have my assorted backgrounds, bars, clip-art, etc on the site. When I open one of my HTML pages (which I've downloaded from the server) in DW, it just gives me broken links for my icons and images still.
My main concern is - do I have to go in and manually re-link all my existing links, or can/will DW do it when it saves my changes locally? Otherwise - what a headache I'm in for, and a huge expenditure of time it's going to take me.
Thanks for any input. Btw, I have DM MX, not the newest one(s).Make sure you have properly defined your site in Dreamweaver...local site folder, etc., and that all your site files are IN that folder. Then, once you get it all working correctly locally, it will work correctly when you upload it back to your server. Do not upload it prematurely, because you will then have a site that might not work (on the server) and have to correct it in two places.
To help you along, Dreamweaver will run a list of broken links. I think that your version supports that. Check out the broken links one by one (at least in the new version, you can double-click them and bring up the associated file that needs linking) right from the broken links results page.
Best of luck to you...
Beth -
IWeb won't publish changed pages, just entire site
Hi folks, I have iWeb 09 and use ME as my webhost. I'm having an issues when I create additional pages iweb now publishes the entire site and not just changes. In the past published pages were blue and changed pages were red, now all pages stay red even after a successful site update.
of course this is rather annoying and time consuming as i have several gigs on my site, when only changing 1 page it takes hours to publish.
Any ideas?
Thanks
JonDavid:
I just discovered one reason the iWeb keeps displaying icons red when publishing to a folder.
How are you publishing the site? To a folder and then uploading via an FTP client? If that's the case then are you deleting that folder after you upload? Again if that's the case then that's the problem. When publishing to a folder iWeb looks for for a plist file something like this: assets.file/--localhost-Users-toad-WSM%20Input-Helper%20Site-.plist. If that file is missing from the folder iWeb thinks this is a first time publication and publishes all the pages. You need to create a permanent folder to publish the site to and not delete between edits and republications. This is what it should look like:
Click to view full size
Bottom line: don't delete the site and files after publishing to a folder.
OT
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