Urgent Help Needed - Iphone Frozen From Update

Hi Guys,
Recently tried to update my Iphone 4 to the current OS.
The phone stopped syncing in the middle and is now frozen. Nor ITunes or My Computer recognises the phone. I have tried to reset the phone, uninstall ITunes and re Install, I've even plugged in my partners phone which I had just updated before without any problems.
Here's a screen shot of the phone.
Please help.
Regards,
Corinne

Same thing just happened to me. You said you thought you fixed it but you didn't say how.
What did you do?

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