Urgent Help! Palm Zire 31 Universal Keyboard typing gibberish!

Hi everyone! I recently got my brother's PalmOne Zire 31 (yes, I know it's considered ancient these days), and his PalmOne universal wireless keyboard.
Anyhow, after installing the drivers and programs, my brother and I set up the keyboard on the stand and pushed the infrared arm up in various directions, and found that something weird was happening. Wherever there was an IR signal, the keyboard was typing in giberrish; for example: control= s, tab= f, etc.
Does anyone know how I can fix this problem, possibly without any hardware repair ? Thanks a lot! By the way, if harware repair is necessary, could you give me an estimate for how much it can be?
Post relates to: Palm Pilot

Well, thanks for the response, and I understand that it's the weekend and so on. However, how do you expect me to know terms like "wand."
Do you mean the IR arm? Please be more specific next time. Anyways, once I have the arm up 90 degrees, where do I put the post-it? At the top? Cover the whole thing in post-its?
You don't simply "put a bandage on the body." You put it where there's a cut. So please, give me clear, specific directions.
In addition to the above, today my Palm just crashed when I went to the media option. It gave some weird Windows media error, then had a black text part at the bottum saying "Reset." After resetting it, the PalmOne Powered signal came on, and whenever I pushed the reset button, there was no avail; just a black screen, no matter how many times I'd press it, or how long I'd do it. The battery just died, so I put it back on charge (no noise whether or not it is/isn't charging). I don't know what's with these devices @_@. Sheesh, you leave them out for a year and they just go completely crazy.
Anyhow ,thanks for your time in helping me solve this.
Post relates to: Palm Pilot

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I am a Volunteer here, not employed by HP.
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Urgent Help! Palm Zire 31 Universal Keyboard typing gibberish!

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