Urgent: how to change my residence country, in order to get the right amount billed
Hello Creative Cloud Community and Support. I'm contacting you since I have this big problem. One year ago I, when I was on an exchange study program I found myself in Israel. When there, I tried to download my free photoshop creative suite ( I was enrolled in a photography school so I was having an 'educational membership' ). At that time I contacted adobe support who was very gentle, unfortunately in the end we discovered that there was no way to have the programs in Israel. When I returned to Italy - still with some problems - I managed to download them and the problem was solved. Now the educational membership has expired, I'm no longer a student and I want to subscribe myself to one of adobe's plans BUT when I come to the paying , my residence is still set on Israel and the amount is set in NIS . And I can't change it. It's written also that I will pay an extra amount due to international transfers and so on.... I copy it here under:
" Even though prices are stated in your local currency, this transaction may constitute an international transaction, since you are purchasing from Digital River Ireland Ltd., an Adobe-approved e-commerce reseller. In addition to the price charged for the software, your credit card or bank may levy additional bank or credit card fees or fees for currency conversion. Please verify with your credit card or bank whether additional amounts will be charged before you make your purchase. "
also in the little space to complete ' country' I can only choose Israel.
well maybe this could be right if I would be still living in Israel, but I'm not!! How can I fix this? Many thanks for any help you'll be able to give me.
contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html
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