Urgent - integration with Adobe ID has locked me out of all my sites
When I log in with correct ID - even after resetting password - I am getting An Error Has Occured message when I try to log into my sites.
Noticed live chat was not available on the website and I am desparate for help on this issue.
please contact me at [email protected]
Mario - thanks so much for reaching out!
The Adobe ID was already [email protected] and the BC login email was also [email protected] So the "new" Adobe user name is the same as is was before - and I can't get it to work - even when I do a password reset - still get that crazy error message:
"Your login was rejected for one of the following reason: bad credentials, lack of entitlement, failed email policy verification or terms of use not accepted."
Similar Messages
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I prefer Preview as my default reader. Somehow Adobe Reader has locked itself as the default. How do I reset back to Preview?
First order of priority - Establish what platform is in use. In this case: MacBook Air with Trac Pad, no Mouse.
Second - Establish Operating System in use. In this case: OX 10.8.3.
Third - Establish, as best as you are able, the parameters in which you have been attempting a work-around and, to include mention of, any other secondary software program capable of becoming a default other than, in this case, Preview.
Fourth - State the problem: Adobe Reader somehow automatically has become the Default PDF viewer.
Here's my answer: When a trac pad not a mouse is in use - Select the PDF you will be opening; don't open it, Select it. At this juncture, tap COMMAND - I (Unfortunately Apple has no Drop Down Menu motion to achieve this operation that I can determine); at this point you will get this:
Click on "Open with: " If you see Adobe Reader there in lies the problem. So, simply click the "up/down" arrows on the Selection Window, and from there click on Preview. From there on Preview will be your Default program.
Thank you to everyone who helped in reply to my initial query. -
Actionscript / swf integration with Adobe Presenter
I need to do some Actionscript / swf integration with Adobe Presenter content.
Is there any way to access information about current slide nr., total number of slides and "end of presentation" information from swf(Actionscript 3.0) inserted into Adobe Presenter?
I am using Adobe Presenter 8 with Adobe Connect 8.First, the best place is probably the Presenter forum, which somewhat curiously is under the Connect umbrella:
http://forums.adobe.com/community/connectpro/connectpro_presenter
Out of curiousity, why are you using AICC? Because the content is on a different domain?
To the point, it's great to have a logging or debugging tool for these sort of things to view the communication between the LMS and the lesson. Perhaps the lesson is sending the 'completed' status but also sending some other value that the LMS is using to change the status back to incomplete?
My first suggestion would be to try the lesson in a tool like TestTrack...but I don't think that handles AICC. Does the Saba LMS have any kind of debugger or logging tool you can use? You really need to see if the lesson is sending the status back to the LMS as you suspect it should. If it IS, then the issue lies with the LMS and how it's interpreting that result. If it's NOT, then you can then perhaps figure out what to adjust in the lesson.
In general, just play with the settings. If it's set to Complete/Incomplete and has a Mastery Score, try NOT setting the Mastery Score... And other such combinations.
I hope the folks in the Connect/Presenter forum can provide more insight.
Erik -
Hi,
My iphone has locked me out and says iphone is disabled connect to itunes. but my itunes wont connect with my iphone. i've tried everything i can think of and my phone is still locked and i cant sync it with itunes. what else can i do??While connected to iTunes, try...
http://support.apple.com/kb/HT1808 -
My daughter changed her password but it has locked her out. It says it is disabled and to try again later. Can her password be sent to her email address? What can we do to get into her IPOD?
http://support.apple.com/kb/HT1212
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My Iphone 4 has locked me out. Homescreen will show up but cannot get slider to open keypad. SOmetimes if I tap enough things the key pad will display. When I enter the passcode it will not register. If I hit each passcode number twice it will register but then tells me I have the wrong code. I also have boxes and rectangles that appear to highlight items which never used to come up. Anyone have any experience with something like this?
Wow! Its impressive for you to load iOS 4.2 onto the iPhone 4S. How did you do that?
Moving along, press and hold both the power button and home button together for about 10 seconds. Then, press the power putton to turn it back on. -
i have a new email so have a new apple ID now and am trying to change it in icloud. but it has locked me out and won't send my email a reset password link for some reason. even though it says its sent, it doesnt come to the email address. help!
Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
You will need to show patience with the procedure and be prepared to demonstrate without question that the account belongs to you. Don’t expect access to be restored immediately and if you aren’t the owner of the Apple ID registered to the device the account won’t be reset.
This is answer is provided from my own database of boilerplate responses and the content was last reviewed and/or tested on: 2014/12/18 -
I have just tried to update my ipod touch and the update failed but it has locked my ipod. All I get is a picture of the itunes logo and the usb lead. I am unable to get the ipod to move and I don't know what to do. I think I should be recompenced by Apple if I have to pay to get it fixed!
The logo is saying connect it to your computer with iTunes installed on the computer. I assume when yo do this that the iPod is not seen in iTunes. to make iTunes appear try:
- Resetting the iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Place the iPod in recovery mode. See:
iPhone and iPod touch: Unable to update or restore
- Place the iPod in DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If the iPod appears in iTunes restore the iPOd. If not I would make an appointment at the Genius Bar of an Apple store. -
Hi my mini ipad has locked me out and says connect to Itunes but it wont connect to it
Hi my mini ipad has locked me out and says connect to Itunes but it wont connect to it
Try:
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
My iPhone 3 is disabled and has locked me out
My iPhone 3 has locked me out saying it is disabled and to connect to iTunes. So I connect it to iTunes, then iTunes says it cannot connect to the iPhone because it is locked with a passcode? Both ways I'm locked out of the phone completely.
See if this helps
http://support.apple.com/kb/HT1212 -
hi I have forgotten my power on password and now Ipad has locked me out saying contact I tunes , I have tried doing this nbut it says i need pass code so basically going round in circles.
Place your iPad into recovery mode, which will require restoring your iPad with iTunes which is required when forgetting the Passcode Lock.
http://support.apple.com/kb/HT1808 -
I'm trying to change my security answer as the ones that are coming up are telling me there incorrect but they aren't and now it has locked me out
Aleesha Malone wrote:
... now it has locked me out
See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Here > Apple Support iTunes Store Contact -
After installing iOS 5, my ipad 2 will not accept my access code and has locked me out
after installing iOS 5, my ipad 2 will not accept my access code and has locked me out. Any ideas?
I don't know if your symptoms are the same as mine, but my problem is the same. Specifically:
My update seemed to go fine, but I noticed that items in Notification Center were not current or missing, as compared to the iPhone. Also, when iTunes saw the iPad without it being connected by cable, the portion of the iTunes screen that displayed the OS status was blank, and it told me that I had to connect physically to update. When I did, iTunes confirmed that iOS 5 was indeed installed and current.
With this, I decided to shut down the iPad completely, and restart it. When it came back up, the lock screen had changed. I now get a full keyboard (not just a number pad). When I attempt to enter my 4-digit passcode (and I know I'm entering the correctone), the iPad won't take it. Now it's completely locked and I can't access it.
The odd thing is the way the screen changed to display a full keyboard on the lock screen. This didn't happen to the iPhone.
All devices are running the current versions of everything. -
my niece has locked herself out of her ipod touch. when i plug it into the computer with the usb cable, a message on itunes says i have to enter her passcode. her ipod will not allow me to do so. what next??
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
HT1414 Hi, my ipad air has locked me out!
Hi,my ipad air has locked me out! wrong passcode, my son then put it into lost mode, now it says ipad is disabled, connect to itunes.....is there anyway I get it going again without restoring it? Thank you!
You need to restore/recover your iPad.
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
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