Urgent ! Internet Explorer cannot download... RLTLR1BTNDOWNLOAD||QPDOWNLOAD

Dear all,
When im trying to download csv file from BSP application of SAP SCM-ICH( Normally when i click on download button), it is giving follwoing error....
Internet Explorer cannot download... RLTLR1BTNDOWNLOAD||QPDOWNLOAD from abc.mycompany.com
Internet Explorer was not able to open this internet site. The requested site is either unavailable or cannot be found. Please try again later.
If i acess this scm ich bsp application from Firefox browser, im able to download.
In firefox, if i click on download button...it is shows following dialog box and downloads.
You have chosen to open
ich.csv
which is a : Microsoft Excell comma separated values File from : https://abc.mycompany.com
What should firefox do with thid file
open with ( microsoft excell
Save to disk
the problem persists only with IE 6.0 and IE 7.0 browsers.
Please let me know what needs to be done.
Please note: Our current SAP SCM-ICH system is external facing( Reverse Proxy)- Not through SAP Portal.
Your help is appreaciated.
Thanks
PRadeep

Dear Markus
Could you please tell me indetail...
Im able to download if im in internal network, bz it is directly pinging from server in IE 6.0 and 7.0.  Problem is only with External facing, that too with IE 6.0, 7.0. In firefox im able to downlad the file even using reverse proxy , and internal network.
What i guess is problem within reverse proxy setup & configurations or IE broweser.?
Please suggest
Thanks
PRadeep

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