URGENT - N96 - Ovi Maps problem

So,
Last week my phone (N96) gone crazy and had to do a format. I have owned this phone for 2yrs+ and never gave me any trouble, except for last week.
Then, after the format I restored my latest back-up. (the only drawback, was that I was not able to select the mass storage and the storage for my messages!) Now, when I try to open the maps, it states 'Cannot open application. Install latest version'. I have been trying to install the latest Ovi Maps, but nothing seems to work!!
How can I solve this problem??
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Depends on yourself. I usually reformat the mass storage after hard resetting and I never backup anything other than contacts and messages. So I redeuce the risk of restoring corrupt data and bad settings.
Doing it this requires me to reinstall all applications I previously installed to the mass storage as well all map data. I believe the Maps application itself is installed in the phone memory anyway but it may have reverted to an earlier version so you need to update it to the latest. After updating Maps you need to run it once before downloading new map data for it. It is a lot of work but this is the way I prefer to do it myself.

Similar Messages

OVI map problem with E52

Hi,
Iv been using E52 for the past 11 months and loved the way OVI maps worked but about 2 months back i had some serious problem related to keypad and since the customer care couldn't fix it they replaced it with a new E52. I am not able to use OVI Maps properly on this new E52 meaning my current location is being shown and also in the search option I am able to search for places but when I am selecting the location and opting for drive to or walk to option then the waiting for GPS option keeps me waiting forever. With my previous E52 this problem never exsisted and the route map was created immidiately. I dont mind using the map service over the GPRS instead of GPS. I have updated the firmware and also installed the latest nokia OVI map software, updated the maps but still facing the problem.
Please Advise.

@Manish4ever
Welcome to the forum!
I am assuming that you will have the same functions as on my E72 a similar S60 3rd FP2 device.
Suggest that you go to Menu > Ctrl. panel > Settings > General > scroll down list to "Positioning" > Positioning methods - temporarily disable ALL except Integrated GPS, go outside away from tall buildings if feasible, open OVI Maps application and wait 20 -30 minutes necessary for it to establish very first positional lock.
Happy to have helped forum with a Support Ratio = 42.5

5800 Ovi map problems

Hi guys,
im quite new to this so help would be appreciated,
Everytime i open ovi maps and try to go online i get the error message 'something went wrong and the connection failed'?
i have no idea how to get around this or what to do so help would be appreciated.
Many thanks
James
Solved!
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Hi, assuming you have the latest map app and your settings are ok everything should work ! Just in case, try this:
first connect phone to computer and use Nokia Software Updater or Ovi suite to check you have the latest software update.
Second go Menu-settings-application mngr.-installed apps.-scroll down to Ovi Maps/Nokia maps and select options-uninstall, do this for all maps software.
Third , go menu-Applications and scroll down to Location app and open positioning-positioning methodsand tick everything except Bluetooth GPS
Now go here and download the correct version for your phone and install this (the bottom download not the first one)
http://betalabs.nokia.com/apps/ovi-maps-beta-for-mobile/download_and_installation
Finally using Nokia Map Loader, remove all old maps on phone and download the maps for your region and install them to your phone, all should be fine
If it isn't you may need to do a soft reset which will take your phone back to 'out of the box' but you will have to set it all up again, and will need to backup your contacts'calendar and notes, NOTHING else, as settings may be causing your problem !! Then set up your phone again . If you don't have loads of apps and music etc on the phone I suggest soft reset first, then install maps as described.
Soft reset by dialling *#7370# followed by 12345 and phone will reset and be like new.
Good Luck
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

N97 min Ovi maps problem

Can not connect to the Internet in ovi maps, constant error message.
Common Internet works fine without any problems,

N6303 classic
I have a N6303 classic. Using PC Suite and Map Loader I managed to upload the UK maps to my 6303 just after last Christmas. For some crazy reason 2 days ago I downloaded and installed Nokia Ovi Suite and allowed it to update my phone – quite unnecessarily, but it looked like a good idea at the time! The backup failed. It lost various settings, but I was able to reset them. Also it allowed me to download via my PC a selection of maps and load them on to my phone. I then found that the memory card was too full and I wanted to remove some of them...I found I was unable to do this in Ovi Maps, and got the same error message that I lacked an internet connection. (I have broadband, which works fine.) However, PC Suite allowed me to delete all the maps, freeing up some space. Now, neither Ovi Suite nor PC Suite will allow me to connect to the internet via my PC to download, you’ve guessed it, the maps of the UK. The only route seems to be to connect to the internet via my mobile, which I have no need to do and will simply waste money. The maps would be nice to have but aren’t essential and I have absolutely no use for the 6303 as a SatNav, but it is frustrating not to be able to take advantage of what seemed a useful little add-on, having an A-Z of the whole of the UK available for emergency use.
Milo

Ovi maps problems with Nokia 5800 xpress music

Since Ovi updated the maps I've had trouble using it. I have version 40 firmware which was installed by Vodafone when my device expired. Despite the update, Ovi maps just crashes the phone when I try to use it. The screen goes blank and I get all coloured lines flashing down one side and the phone reluctantly restarts. Any advice please?

I am having exactly the same problem with my 5800 xpress music having updated to version 40.0.005.235.10 and installed the new version of OVI maps and the software Own Voice.
I have also tried reinstalling the sotware, restoring my phone to factory settings and resetting my phone by pressing the green, red and camera button whilst powering up. The problem persists. I will be making a call and within a few seconds of the call being connected the phone switches off and back on again. I also get the the coloured lines flasing on the screen.
Please Nokia Support, help us out.

Nokia N96 Ovi Maps 3.0 LMUpdateServelet?

I recently updated my maps to Ovi maps. I didn't have any purchased maps so I got driving trial.
When my trial were close the Ovi Maps complains that licence manager needs an update. Download? Of cource. From download site will pop-up file <LMUpdateServelet> (.aspx?) Useless file which phone does not recognize. Search function does not work and I can not check my licences.
Anyone having same problem?

Yes, this happened to me some time ago. In my case it turned out to be that another application (Quickoffice) had overwritten the licence manager with an older version that Maps doesn't like.
See here:
/discussions/board/message?board.id=topfaq&thread.id=152
You can either follow my long-winded solution, or download the correct licence manager from Psychomania's link and reinstall it to the phone.

Free ovi Maps problem

Once again Nokia has exceded themselves in the field of ridiculousness:
I cannot download ovi maps OTA via software update on my phone and I have looked on the nokia website but cannot find a download for my laptop so I can install via USB.
I have an n97 with the newest software... please help.
(On another note, does anyone know why my n97 doesn't respond to any button/screen presses from time to time after unlocking screen? Any fixes?)

Hi, only way to get maps update is to go to nokia maps on phone browser and download N97 mini version ( it works perfectly) but it will take up about 9 meg of space on C. New version will be with V2.1 update when it arrives.
Good Luck
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

Weird 5800 Ovi Maps problem

Ok, so I recently had an ovi maps application upgrade. I havent really used the maps since I got ovi maps and have been using google maps. Which was sometimes off by as much as 30meters. So I decided to use ovi maps for some time to see if it was more accurate, and what happened was something that made me go like "GPS my a s s!" It constantly locks on my location as my university, even if I was like 43km away. Anyway to refresh my location or something?
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Ovi Maps seems to store most setup information in the qf file, so try deleting bothy the Cities folder and qf file. Then run Ovi Maps once, redownload the map data you need and then try again.

Ovi maps problem

if i try to search using the browse function,,,,,,all i keep getting for any section is "no results found"
is there server down or something cause it was working fine the other day.
how can i fix it ? ? ? ? ?

2bad wrote:
I'd just offer this for the future. Be careful with commas. In my experience they're not necessary. However, in database / spreadsheet design, commas are used to "tab" from field to field. Once you start assuming that the software thinks, using the same logic as your mind does, then you will need to be very consistent in supplying the correct number of commas.
If you supply the wrong number of commas, the poor old database might end up looking for a city name in a field reserved for streets, or house numbers, and end up with no match.
Also, I've had mixed success in the past by assuming that a particular Application will undestand abbreviations. I stopped long ago using Rd for Road, Ave for Avenue, and ,say, NSW for New South Wales. It might well work, but don't be surprised if it doesn't.
Same uneven results without commas. Same uneven results using no abbreviations. Conclusion - Ovi Maps 3.03 search is just plain inconsistent.
And on the subject of abbreviations and commas, this is a GPS sat nav application. The core of it's functionality is searching for places and then navigating to them. If it doesn't understand common ways of writing addresses (eg. Rd = Road), or common geographic abbreviations within a country (NSW = New South Wales, CA = California) then it is not fit for the purpose for which it was supposedly designed. Other GPS applications (Garmin XT for one, Google Maps another) don't have any trouble finding the locations I want, but Nokia Maps does.
If I've helped you, you can thank me by clicking the green 'kudos' star on my post. Cheers.

N97 Ovi Maps problem

HI,
i tryed to update my maps definition by checking on Ovi Suite on my PC via USB.
Some updated maps were available, but during the update, i've lost the connection with USB.
From now, there is no "cities" folder on E: and Ovi Suite can't upload new maps.
So i have Ovi maps working but without any Maps !
It says my memory card is full, but there is 28Go available !
Any idea to recover it ?
thanks for your help

During the update process, the old maps are deleted first before the new maps are downloaded. I have never interrupted the process but it is possible the usb connection was interrupted just as all the files were deleted. This could explain why the Cities folder and qf files are missing.
Now to get Ovi Suite to see the mass storage for map data purposes, you first need to run Maps at least once. This should recreate the Cities folder and qf file. Once this is done, Ovi Suite should be able to see it and allow you to download map data.

N8 and ovi map problem,server timeout

just got my new device and when try to update map application to have maps on the phone I alwys get the following eroor..server timeout...try again...I have tried all evening and same message again and again..I have Ovi suit version 2,2,1,23..It´s a new phone and it´s not working,I have tried on both windows XP and on Windows 7..I have reset the phone many times and if I don´t get this to work fast I will definately have my okd phone back and sell this one,hve read about other phones and they all experience the same problem with the latsest Ovi update...so what will I do???????..any suggestion,tried with version 2.1.1.1 and same problem...It´s a brand new phone and is not working..come on..
Solved!
Go to Solution.

Nokia's solution to update maps is exclusively using OVI Suite.
Ovi Suite is a tremendous piece of software: never checked before any release, always buggy.
You are lucky if you do not need maps because PC Suite is reliable.
You are cursed if you need maps...
Any upgrade of maps ends up in problems!
Today if failed again, I am used to it....
I will stop any use of this Nokia's E72 (it is their product, not mine) as soon as my contract with my provider will end!
My today's provider will also be punished by seeing me away definitively at the same time. And I will get away as many people as possible from Nokia!!!!!!!!!!!!!!!!!!!!!
I hate this product and this company: They are not concerned by their customers, they are just good at taking the money and run away.
That's Ok for me, you will be out of this market within 3 years with such an irrespect of your customers. -10% of market share / year is 0% in 3 years from now on. And, yes, it is too late: You did it again with the N8 (read above)!
Have a nice day!

N96 Nokia maps problem

I've had my N96 since October, and have previously used nokia maps without any problems. Recently it won't work and asks me to download the latest version, which I've done & installed, but I can't find the installation on my phone, and when I try to load the maps app from the old icon it continues to prompt me to download the latest version.
I tried to remove the old version, but it will not completely remove, and brings up error messages.
What am I doing wrong? How do I install the latest version of maps?

Hi chris_m182
Apart from need to backup essential data, you may need to carry out a reset by inputting *#7370# on standby screen followed by 12345 (default Nokia lock code) unless altered by yourself. As your N96 has UDP = User data preservation, you could possibly need to re-format C:\DRIVE by carrying out the "Three finger reset" as detailed in Paragraph 45 of FAQ to Nokia Software Updater here:http://europe.nokia.com/A4577229#faq45 if former method doesn't resolve issue.
Happy to have helped forum in a small way with a Support Ratio = 37.0

Still the same bugs?! (Ovi Maps, N8)

Hi!
I'm using Ovi maps lately quite a lot but I have some problems with this software, especially with the usability. When searching the net for bugfixes/help I found an older bug report on Nokia BetaLabs: http://betalabs.nokia.com/apps/ovi-maps-for-mobile-v3-06/bugreport/23781/top-10-bugs-in-ovi-maps-v-3... and my problems are still the same but Ovi Suite says that I have the latest version (v3.06, Map version 0.2.42.122 on N8-00)
My problems are:
1.) When searching for an accurate address (Street name, No., ZIP, City name) there is no hit for offline navigation, Ovi maps needs an online search. If I leave the house number out the offline navigation finds the street - Why aren't there the house numbers stored for offline navigation? There is mostly no sense in only finding a street but not the accurate address. As long as I only use the navigation inland that isn't a big problem as I have internet connection included in my phone rate - but it's a problem abroad because of high roaming rates ...
2.) So I have always internet connection on Ovi maps - problem is that sometimes when the UMTS-connection is lost (e.g.. in tunnels) there is a pop-up if I want Ovi maps to connect to the internet. If I choose "Yes" there is some seconds later a new pop-up where I need to choose the connection - That's very annoying! I can't find a setting like "always allow Ovi maps to connect to the internet". There is only a setting if I only want offline navigation (which doesn't work, see 1.).
3.) If there is more than one result I can't figure out what is the difference between the results (except the distance) because the exact address isn't scrolling and the results are only like "Country, State, ...." - I don't see the differences because there is only "...".
4.) I can't scroll through the map once the navigation has started. There is only this mode where I can scroll threw the turns/junctions. Sometimes I like to see where the navigation takes me before I start driving, that is hardly possible without a 'free-map-scroll-mode'.
One last point is the search-process: It is more comfortable to have a step-by-step search for the destination like all major satnavs have (TomTom, Garmin, ...) and bigger on-screen-keyboard because with this tiny letters it is quite impossible to add/change the address while driving.

AUTxRemoteC wrote:Now to the points from my first post:
1.) I've downloaded the maps via Ovi Suite on my mobile. Internet connection is only used for the search, but not everytime, it's only some kB but abroad some kB could be very expensive ;-)
2.) Thanks for this hint but everything was/is configured right as you said. This is more or less a general problem of my phone, maybe it has also something to do with my provider. Not only Maps asks regularly for the connection to use, other applications like the AR-Apps Wikitude and LiveView (from BetaLabs) but also some games are doing the same.
1. Maybe I misunderstand your question but I have no problem with searches right down to numbers in streets with the phone offline i.e the country, town, street, street number is found and the cursor sits over that exact address on the map. Perhaps it is a problem with your country's maps? In the countries I use the geo data is readily available right down to the individually surveyed plots of land in towns and cities (and hence to numbers in streets).
I often find it quicker to do a search for the country first if it is another country you are searching for the address in, then do the city, street number and name search.
2. I suspect that you have not barred such connections somewhere in the set up of your phone generally or else for for some app, or perhaps, as you have games, etc loaded, one or more of them insists on "phoning home" as some do and as they have opened a connection Maps asks to use it.
That with Maps 3.08 on an N8 but I do not recall any problems on earlier versions either.

Problem install ovi store and ovi maps?

my phone nokia C7 can not turn on, then I use a three finger salute to hard reset, and my phone can turn on again, but social networking application, ovi store and ovi maps are lost, I tried installing again, but always "unable to install", while applications else could, what happened? what should I do? I want to install it again.

Unfortunately that is one of the outstanding issues with the current firmware in the N8, E7 and C7. The hard reset does not reinstall Qt which is required for the apps you mentions. See this.
/t5/Nseries-and-S60-Smartphones/N8-Maps-problem-after-hard-reset/td-p/783327
Although it is possible to reinstall Qt, the process is highly complicated and should only be atempted by expert users. My suggestion would be to either get your phone reflashed at your local Nokia Care Point or to wait for the next firmware up[date which will hopefully include a fix for this.

Problem with GPS on Nokia Ovi Maps

Hello everybody! I have a problem with GPS on my Nokia E90. Please can anybody help me with this problem. When i try to find my location using GPS with Nokia Ovi Maps the program show me a table like in the picture, but if i use Google Map the GPS work fine.
Please can anyone help me to fix this problem??? Thanks!
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Attachments:
Scr000016.jpg ‏152 KB
Scr000015.jpg ‏189 KB

Some days ago i just format my mobile but till now the GPS on Nokia Ovi Maps wokrs fine. I just don't know why after i format my mobile the Ovi shows me this message.
When i go to Menu -> GPS -> GPS Data -> Navigation -> Options -> Satellite status, my phone shows me this mesage:
1-st image is when i am inside of my room and
2-nd image is when i am outside of my room.
Can you tell me what does this message mean???
Anyway thanks man for your help!
Attachments:
1-st image.jpg ‏59 KB
2-nd image.jpg ‏62 KB

URGENT - N96 - Ovi Maps problem

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