Urgent!! Nokia Lumia 730 Problem - Music pauses au...

hi,
I got my lumia 730 about 5 days back, from then on my music pauses automatically and also i am unable to update my playlist with any new songs.
Problems:-
1. Music pauses automatically.
2. Unable to update and save my playlist with any new songs, it just keeps reverting back to the old count of songs.
I use a single sim, and i am using a 16gb class 10 memory card.
Please help, I thought that i was in love with the lumia's but i am starting to hate them now.
Feels like i have wasted a lot of money. Kindly requesting to provide me with some solutions ASAP.
Thanks in advance.

Hi, ckishore4 and kamleshKK.
Make sure that the headset is properly inserted. You may try to reformat the SD card, but make sure to save the files on it. If that does not work you may also try the steps provided here: http://www.microsoft.com/en-us/mobile/support/faq/?action=singleTopic&topic=FA141447. About deleting the temporary files just go to Settings > storage sense > phone/SD card > temporary files & then tap delete.
Let us know the outcome.

Similar Messages

Connectivity Issue in nokia lumia 730 dual sim

I am facing a problem from last couple of days. My phone failed to retrieve data connection while I am turning it on after I switched it off for several hours. I need to do a reboot or sim change every time to get it. Please help me in this issue.

Hi, subha686. Does this issue happen regardless of your location? Have you tried to use the SIM card in another compatible phone just to check if you'll still encounter a problem retrieving data connection? You may try the steps provided here: Nokia Lumia 730 Dual SIM - Troubleshooter.
Note that the link is intended for a specific region, but you can still try the recommended troubleshooting steps.
We'll wait for your reply.

How to find my stolen Nokia lumia 730

How to find my stolen Nokia lumia 730? I have disabled the Internet as well as location service. Is there any way to find the Stolen Phone? How can get to know if the device is used by other sim or other operator? i have windows phone account. I tried to search it using find my phone. But the device is currently switched off by the thief. Please help me to find out my stolen Nokia Lumia 730. I have registered a complaint in nearby police station.

shrikanth2306,
I do realise your situation. Sorry, as you have mentioned that the location services on your phone was turned off, you may not be able to track your phone using the "Find My Phone" service.
You did the right thing in reporting the incidient to the proper authorities. I also advise you to contact your local telecommunications agency to request for blocking of the handset.

I can't set up BBM on my nokia lumia 730

Every time I try to set up bbm on my Nokia Lumia 730 it just keeps rolling and says "setting up Bbm" please help.

Welcome to our community, Aaronidj. Do you only experience this issue with BBM, or does this issue happen to all web-based apps that require account registration or login? Do you have a stable WiFi or mobile data connection while setting up your BBM account? I believe you have the updated version of the BBM app, is that correct?
When setting up or logging into your social accounts, make sure that the WiFi or mobile data connection is stable. Test it by using other web-based apps and browsing mobile websites. This step will help us verify if the issue is related to the phone's internet connection.
We'll wait for your response.

Nokia Lumia 920: problems when playing videos on p...

Dear All,
thanks to this great support community website, I will b hopefully able to solve my prob.
Description:
my nokia lumia 920 has got the latest Win8 firmware and Lumia Amber update ( with 3 UK) but when trying to play videos on my win 7 pc's,
the actual video is corrupt or does not work properly,ie sound and slow immage processing.
I have the latest win 7 codec pack on pc and tried apps like VLC,ITunes,Windows Media Player,Nokia Media Player,Nokia Video Converter and others without success......not sure what's wrong but video were ok with my old Nokia N8......perhaps the format is not recognised??????
The fact that the pc plays the video means that format is not an issue but the quality is just terrible,video and sound.
I used both the WP desktop app to sync and dragging and/or dropping file with no difference at all.
DESPERATE,PLS HELP!!!!!!!!
Any suggestion is very much appreciated......Many thanks in advance,
Rgds, DD1

Camera resolution is low and can’t change resolution (Nokia N8 has better)
Lumia 920 is 8Mpix, N8 is 12 Mpx, that said please elaborate. I am pretty sure that you will not be able to tell which phone took a shot if I show you one and don't tell you which I used.
Navigation (Here drive + beta) not comes with traffic updates and not giving alternate routes. Yeah traffic update is in the maps but there’s no point in there (Nokia N8 has better).
HERE suite of apps is relatively new and constantly being updated. I'll come
NBA live streaming No App. And flash player not support. (IOS and Android has it) not on N8 also.
Flash is dead, not available anymore for any up to date OS. Talk to the developer of an app on bringing it to WP8
Alarm won’t work when the phone off (N8 will turn on and works)
Your N8 is never really off
Keyboard not comes with arrow (<>) keys. Can’t type a missing letter between a word, have to delete the word and type the whole thing again.
tap and hold in textbox, cursor appears, move finger (while holding) to where it needs to go
Music player app can’t close. Just pause the song.
There's an app if you feel you must remove the player. Last I checked when paused playback is stopped.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Nokia Lumia Contact: problem entering alphabet in ...

There are two very serious limitations with the Nokia Lumia 800, so far as the contact entry is concerned:
1. It doesn't have the back cursers, it only has a back space.
Problem: If you enter a number wrong at only one place, or say miss a numeral, you have to type the number from beginning.
2. it doesn't allow to enter the alphabet in the contact number
Problem: If you dial on a bridge like Webex etc, then there is a dial-in number ( generally a long) and a passcode. After you type the dial-in, an announcement will come requesting passcode, but in the old Nokia phones ( and also in Blackberry), you could introduce a pause between the dial-in and passcode by some alphabet : say 'P', 'X' etc.
Fortunately the NLM is compatible with the old Nokia phones, so if we enter 'P', it acts as a temporary pause, so the whole dial-in + passcode can be entered in one go, and you don't need to refer this every time to join the bridge.
But as the NLM-800, doesn't allow alphabet entry through the device we have problem.
If a qwerty keyboard can be provided this can act as a solution,as the phone already supports the feature, also the back cursor ( moving back without erasing the content) will also come.
Can you fix this in the next release.
Also any workaround for now, other than using the Microsoft Live ID?
Thanks
Solved!
Go to Solution.

When controlling the cursor with your finger, its better to move your finger downwards a little bit so that you can still see the cursor without the cursor moving down another line. If you move your finger down slowly to the next line while the cursor is activated then the cursor should still stay on the line above where you can see it clearly.
The cursor will snap to the beginning of each number or each letter if you move it slowly to the left or right, until it jumps to the start of the next letter.
You use the comma " , " to insert a pause, and use it after entering a space. For example if dialling number 123 then you need to pause and enter 456, you type 123 ,456 <<< so there is a space after the 3 then a pause using the comma sign.

Nokia Lumia (928) Problem.

I've recently been having this problem with my Nokia Lumia 928, I was doing a reset (Factory Reset) on my phone when I've been on spinning gears for a few couples last night. Waited and nothing, so I looked around and tried find other solutions.
I did the soft reset/hard reset but all I've been getting is the low battery, I plug it into the charger for a good 30 minutes + But still won't turn on and still saying it is low battery. I tried doing the resets again but basically all I'm getting are the two, spinning gears and the low battery. Also, while it's charging it randomly go'es to the spinning gears.

Dear Juan,
Try this... taken from another forum... it really works:
=============================================
After spending 8 hours trying to recover from spinning gears following a hard reset, of all the methods I tried, this is the one that worked:
-Phone was showing spinning gears
-Battery was low
-Took Sim card out
-I logged into find my phone and erased my phone using the on-line feature:https://www.windowsphone.com/en-us/my
-Let it sit for 1 hour then turned it off
-Press and hold the Volume down & Power buttons until the phone vibrates then release the power button but keep pressing the volume down key for approximately 10 seconds until you see a low battery on the screen.
-If you don’t get the low batt and you get the Nokia lego then press the following buttons in this order;
--Volume UP
--Volume DOWN
--POWER
--Volume DOWN.
-Your phone will now automatically reboot and try again till you get the low batt
-When the low batt shows up do nothing, it will turn off by itself
-Let sit for 1 hour and turn back on
-Press and hold the Volume down & Power buttons until the phone vibrates then release the power button but keep pressing the volume down key for approximately 10 seconds until you see a low battery on the screen.
-Plug your phone into the charger when you see the low batt
-If you don’t get the low batt and you get the Nokia lego and go back to the spinning gears of death then press the following buttons in this order;
--Volume UP
--Volume DOWN
--POWER
--Volume DOWN.
-Plug your phone into the charger when you see the low batt but not till you see it
-Now press the following buttons in this order;
--Volume UP
--Volume DOWN
--POWER
--Volume DOWN.
-Your phone will now automatically reboot it will show the spinning gears again but within 10 mins it will start up as a new device.
=============================================
Kind regards,
careduro

Nokia Lumia 520 problem with internet

Hey
My girlfriend bought today a nokia lumia 520 from an internet shop.
Now she is installing it and it seems to have a problem.
So our netwerk is 'telenet' where we have an abo wich include 1gb internet.
She installed everything like it has to, APN and stuff all ok.
Now she cannot connect to the 3 or 2g netwerk on her phone, it keeps saying we have to put 'roaming' on.
If we do this, the internet goes, but i dont think that is how its supposed, maybe she will have to pay a lot if she does roaming. While we actually dont need it.
Can you help us with this problem?
Greetz
Robby

LizMouse wrote:
never managed to get through the [E-mail] registration process, so I don't know how to shut them down
I noticed, it is solved for you, just to follow-up your question: Then, you do not have to shut that down.
LizMouse wrote:
asterisk next to the data connection symbol
Notification pending.

Nokia lumia 530 problem

i have a nokia lumia 530 windows phone and carnt remove narrator to gain access back into my phone?

Welcome to our community, Sakkara. Where did you get those music? Are you also getting the same issue when viewing or playing them on a computer?
We'll wait for your response. Thanks.

Nokia lumia 730 issues

I have seen some new users of lumia 730 have reviewed that their lumias don't heat up easily, but quite a few day ago after using the phone lightly for 2 weeks, my lumia is getting heated rapidly while using the games app and using internet explorer with 3g on. Also I have seen significant frame skipping in games app, which is unexpected to me as my older lumia 720 was butter smooth. Also I saw some lags in start screen while using mix radio app.
It will be really helpful if some one tells me whether those are software bugs or my lumia is defective. I updated it to the latest denim version two weeks ago, but I noticed those issues 4-5 days ago.

Hi adrianhughes, I have a question for you. Heating, over heating terms are abstract. The heating which I feel is normal you may feel over heating. Is there any standard for it? Wht is the max heating temp, lumia 730 is designed to dissipate?

Nokia Lumia 730 Dual Touch with Nail

Hi,
I purchased Lumia 730 Dual Sim but my touch is not wokring with Nail but its working with Gloves. I read on many sites that Lumia 730 has super sensitive touch which works with Nail and Gloves.
Please tell me that your Lumia 730's touch is working with Nail or not If yes I have to claim warranty.
Note: I already enabled High Senstivity from touch settings
Thanks in advance
Take Care Regards

This may vary by person on actually how hard they touch the screen,i suffer no issues,there has been isolated issues reported check that you are up to date with the latest software and perhaps reboot the device for now and see if the issue remains,if so return it to point of purchase with receipt.
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Nokia lumia 920 problems

Hi,
I bought my brand new Lumia 920 just 3 days back and following are the problems.
1. Music is not stoping if you get call when phone is in silent mode.
2. If you hold back button you can see back ground tasks, but you cant kill tem.
3. For saving a contact you need to go through difficult steps. I don't know why it is asking name in different section rather than in same section where it is showing the name.
4. Screen. Rotation. Is very poor for many applications like youtube etc.
Thanks,
Balu

If you do not want to sync contact with Google just remove the option in Settings >email+accounts>Google
The idea of the phone being in silent mode is that it does not interrupt anything on the phone. IMO it would be weird if it did. You put incoming calls on silent for a reason.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Nokia Lumia 521 problems

I'm having a few issues with my phone and I want to know if this is normal behavior for this type of phone. I noticed that when I turn my phone off the screen seems to stay on just with nothing but a blank screen and this only happens sometimes so this is why I'm concerned

I can relate to having problems with ur Nokia phn..i purchased the Nokia Lumina 521 3 months ago, the first 30 days was great, I even talked a close friend into buying one a cpl days after I bought nine..after the 30 days past I noticed my phn productivity slowing down. I did the troubleshoot and cleaned out my aps n storage. I was wondering if I was the only one having the troubles with my phn n asked my friend what she thought. She began telling me how pissed she was with this product low n behold we were both having the same issues here almost 2 months n the problems grew for both mine and hers. The phn began to get altogether slower until still today it freezes up on n off thru use, it closes out aps or sights I am in without warning and shuts itself off. It is very frustrating to have expected so much more from a highly recommended phn. I purchased a 2 yr warranty plan upon purchase of the phn, I filed a claim yesterday and found out yes my warranty covers these issues but I have to send the phone in and b without a phone for 10-30 days until repairs can b made. I am outraged at the fact that due to factory default on theses Nokia Lumina 521 phns I am being asked to go without a phn! After all of the problems I have had with this horrid phn I wld have thought a replacement phone wld b offered during repairs or even to be offered an upgraded version of the phone my friend was also told the same thing about her phn. Sadly she was forced to buy a new phone because she runs a business and needs phone accessibility for her wrk. I just expected way more out of the Nokia company to right there mistakes. I do not think the problems u r experiencing with ur Nokia phn is normal and I think it wld b good for u to address the problems about the phn with the manufacturing company and ask for a replacement! An upgraded version for all the disruption and trouble with the phns. I wld also encourage anyone else that is having issues with there Nokia phn to bring it to attention so ppl dnt have to continue to b ripped off or go thru these problems if its addressed it is possible for the company to fix the problem and improve there devices. Thanks for letting me rant n rave, just a very angry customer and feel very ripped off!

Nokia Lumia Melting Problem

My 1020 melted around the charging port. This happened whilst using original charger. Bought the phone in the US (AT&T - and it is under warranty) but warranty only covers continental US and I live in Tanzania. A quick web search shows this is happening with other Lumia models too.... and some would have even caught fire. Very frustrating, worrying, and do not know what to do!
Solved!
Go to Solution.

Hi, josephcarasso. @93tid is right. The best course of action is to contact your local Nokia Support for further assistance on this. For the meantime, I suggest that you do not use the phone to avoid any further harm. Keep us posted.

Nokia lumia 925 problem

Hi
I have a Lumia 925 wp8.1 and like it very, because have different opinions, but in office applications is very Lowe quality an difficult ☹
Chiefly, Excel program don't have many solicitation , for example, fonts can't be bold, un bold , good gamma style , color...
Columns and rows can't be added or delete...
And important solicitation that I can't use is: I can't copy formula from an cell to other cell community by copy and past ☹☹☹
If you can , help me please

hi mate, Office on Windows Phone has taken an overhaul in the features demonstrated by the Windows 10 preview. So hopefully later this year, there will be this released.

Urgent!! Nokia Lumia 730 Problem - Music pauses au...

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